Excellent Service Department, very well-run dealership. They stand behind their work!read more

We've been storing and winterizing our boat with Custom boat for years. Everyone there is so great…read moreto deal with -- we especially love Ryan (even though he's a giants fan). Any issue we've encountered, even during the busy summer, they've always come through and kept our boat on the water. Loyal customer for life!

I contacted Jesse to inquire about a unique part to order for my Yamaha engine on my boat. He was…read morevery knowledgeable and immediately got me a price that was reasonable. He not only offered suggestions for my options but followed up the next day to make sure I was happy with his suggestions. His follow up to his service is what set him apart from other businesses these days. This is a small local business that cares about their customers enough to call them back and personally make sure you got what you wanted. Not only do I recommend Selby Marine, I will use him for all my boat/marine needs from now on. We live in Elko,NV and will have no problem driving to Reno for this kind of service.

Jesse is so knowledgeable and helpful when it comes to getting our boat up and running. Not only…read moredid he fix the problem we were experiencing but also taught us so much as first time boat owners! We appreciate all the help!

Erich and Chris will take good care of you! I'm retired US…read morearmy. My old Ford blew a motor going up to hot August Night a couple years back. A shady ship tried to take advantage of my situation and the fact I was fighting cancer. Erich, Chris and Barons RV storage came to the rescue! I got my car stored quickly, reasonably and securely. I don't write a lot of these but these guys are good people who care about their customers. You need to store a vehicle, boat, or RV? You call the caring folks at Baton"s they got you covered. Thanks, Erich & Chris. You gave me peace of mind when I truly needed it. Yer pal, Bryan Sean O'Reilly US army (ret)

This is the pickup location for budget rental truck. I looked online for hours of operation and…read morethere were none. I finally found hours on the budget website. I called the office 10 minutes before they opened and called 4 times between then and half hour after open and didn't get an answer until 30 min after open. I needed to make sure I could pick up my rental truck later than I originally thought. Finally I had to drive to the actual site, the office was hard to find. I called again and finally got an answer, the gentleman that answered was short with me and when I told him I had called several times he said "well we just opened, I'm sure he just got there." He was unapologetic and seemed irritated that I was calling. The gentleman at the desk was friendly enough but I still had to drive all the way to the location to get an answer on whether or not I could pick the truck up later than I was supposed to. I waited in the lobby another 15 minutes just to be helped. So 45 minutes of my morning later and the guy at the desk said "sure you can pick it up later, just stop back by and we'll go through everything then." The gentlemen down the street at Ed's RV repair were actually very helpful in directing me towards the office at Baron's! Much more helpful than the guy on the phone :/

mr. randall w, is really helpful he answered all our questions it was a great experience. it is a…read more5 star storage unit

Interstate U-Stor at Somerset is hands-down the best storage experience I have ever had. While I…read morewas in the process of moving to Reno, I emailed back and forth with Carlos about pricing and availability with always quick responses and accurate answers. While they did not have a space the size I needed they did provide alternates and the date a unit would be available. Fast forward a few weeks, move to Reno is complete, and I had just spent the week at the lake and did not want to put my boat back at the horrible storage facility I was using, so I decided to drop in and see if they maybe had something. The service that was provided by Homero was amazing and although the space is still to big for me, I rented it on the spot. Clean, secure and exactly what I wanted for my wakeboat. You could tell, based on how Homero helped me, that they truly care about their business and their customers. If you have a boat or an RV you care about, this is the place to rent from.

Stumble across one of their boat listing, and decide to reach out with interest. Best decision I…read moreever made. After looking at numerous boats that failed to live up to the listings and pictures, Marine Specialties listing surpassed what was expected. On top of that, Carlton's exceptional customer service was what really sold the boat...he stayed in touch the entire process, while having a chill no pressure approach. We drove up from Southern California and will make that drive again when we're ready for my next boat.

So happy they can get me get my boat un-winterized and ready for the summer! There price is great…read moreand it includes a check of all my boat systems to make sure the boat is in tip top shape before we head out to the lake!

Don't go here…read more First off, they lie. They don't work on your boat unless you store with them. Even though they let us make an appointment and wait a week to find out they were just going to "look" at it. Second off, they are rude. Even the owner, they have very little consideration for their customers and only work on boats that are easy. Third, we've spoken to 4 or 5 people who have had similar experiences as us. So we know we aren't the only ones. I'd go anywhere else. I'd drive to ranch Cordova, Concord or Redding before working with this boat company again.

Do not use Incline Boat Storage!…read more We had a Chris Craft boat stored with them for 2.5 years and they would perform work on the boat without asking and then send invoices demanding payment. These were not small services but were over $1,000 plus. One for the outdrive (see review by Sandra - as this seems to be their MO), we did not ask for, they performed, demanded payment and then 6 months later demanded an additional payment for the propeller as they damaged it in the service. When we said we would not pay for a propeller they simply took the one they had replaced off and said - here is your boat without a propeller! When we finally moved the boat away from them they came up with two additional, non requested services, and said if we did not pay they would not release the boat. The family running this business is shady to say the least - passed down from one generation to the next. Do not store your boat with them unless you want to be extorted and ripped off.

We had a little problem with our boat. Came out one morning, 4th of July weekend, and found our…read moreboat - upside down in the water. This was a mess. We were able to have the boat coated and bright out of the water and over to Crystal Bay Marine. Jay and his team were able to work with our insurance adjuster to work out a settlement. This was a total pain and loss leader for Crystal Bay. They never left us hanging. They stood by us with our insurance company and proved to be a huge help. Great boat shops are hard to find. They tend to be super busy and hard to get a hold of. Crystal Bay is busy. Super busy. It they're good. Very good. Crystal Bay Marine - still a 5-star. Highly recommended.

Customer for 20+ years. Dead battery today ZERO response. Totally disappointed. Jay, come back and…read moresave your legacy before it dies from neglect. PLEASE!!!

Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.