Excellent Service Department, very well-run dealership. They stand behind their work!read more

We've been storing and winterizing our boat with Custom boat for years. Everyone there is so great…read moreto deal with -- we especially love Ryan (even though he's a giants fan). Any issue we've encountered, even during the busy summer, they've always come through and kept our boat on the water. Loyal customer for life!

Stumble across one of their boat listing, and decide to reach out with interest. Best decision I…read moreever made. After looking at numerous boats that failed to live up to the listings and pictures, Marine Specialties listing surpassed what was expected. On top of that, Carlton's exceptional customer service was what really sold the boat...he stayed in touch the entire process, while having a chill no pressure approach. We drove up from Southern California and will make that drive again when we're ready for my next boat.

So happy they can get me get my boat un-winterized and ready for the summer! There price is great…read moreand it includes a check of all my boat systems to make sure the boat is in tip top shape before we head out to the lake!

Safari is the BEST!!!! We had just started on a three week RV trip and our step cover in our 2016…read moreNewmar Essex broke in the out position. We called and they said stop by and we will take a look at it. They even held an employee from going to lunch. We were in and out in 15 mins. All fixed. Can recommend them enough !!! Thank you for being so kind and fitting us in !!!

We were passing through Reno on a cross country trip and had an issue with our newly installed…read moreweight distribution hitch. The front staff and the mechanic accommodate us very quickly and explained that the issues was user error and that there was nothing wrong with our hitch. They were curtious and prompt. We filled our propane while we were there and we were on our way.

I brought my 2005 Toyota RAV4 in for a radiator and hose replacement. What I appreciated most was…read morethat they were willing to provide a rough estimate based on the information I gave them, even before seeing the vehicle. I understood that the final price could change if additional issues were found, but having a ballpark figure helped me plan and compare my options. The team was professional, answered my questions, and completed the repair successfully. It's been about a month since the repair and the radiator has been working great. Overall, I had a positive experience and would recommend them to others looking for automotive repairs.

Amazing and accommodating customer service. Prices are comparable or better. My vehicle works great…read morenow.

This place is great! Great advice! I needed a table mount put in my boat and Gary did a really nice…read morejob. Very clean installation and stayed within my budget!

I will never return to this business again, nor would I recommend it to my worst enemy. The guy has…read morehad our outdrive for over 6 months and after he found the parts we needed and quoting a price, he then added several hundred dollars more, stating he told us that 6 months ago (which he did not). I could have bought a used boat for the money we are spending to repair the TOP end of this outdrive.

Great guys, super fast and very helpful! They offered some tips on installation and got my parts…read morequickly and were very friends. Zach was extremely helpful.

ORW is fine, but they really need to work on their stock levels. It's nice to be able to order some…read morestuff local for pickup but you are waiting a week or so for 90% of what they offer, and the problem with that is that I can overnight things from Amazon for the same price or maybe less.. But man the last time we went in, the guy at the counter was so pissy and grouchy that I don't think I can even bring myself to going back, I'll hit up Summit or Amazon..

Our CV axle broke while we were on vacation in Lake Tahoe -- right after a massive snowstorm buried…read morethe entire region. Not exactly ideal timing when you're traveling with your family. I reached out to several mobile mechanics through Yelp on Thursday evening, and Jim was the only one who responded initially. He was able to schedule us for Saturday afternoon, which was critical since we were supposed to head home that day. Another shop didn't have availability until Monday and the other high rated mobile mechanic was out of town. Because of storm-related commute issues earlier in the week, Jim ended up arriving around 4pm instead of noon. Totally understandable given the conditions. He worked outside in freezing weather and never complained once. Jim was incredibly friendly and easy to talk to. He was great with my wife, my son, and even let our dogs jump on him and give him kisses. Despite the tough conditions, he got the job done and got us safely back on the road with a solid new CV axle so we could make it home as planned. I'd hire Jim again in a heartbeat. Highly recommend.

Quick, found the problem and fixed it. I lucked out with…read morebeing close to where they were working on a Sunday. Reasonably priced.

ONE OF THE BEST MOBILE RV SERVICE EXPERIENCES I'VE HAD!…read more If you're looking for a mobile RV technician who actually knows how to troubleshoot, problem-solve, and stay with a difficult job until a solution is found, I wholeheartedly recommend Matt's Mobile RV. Matt came to Thousand Trails Harbor View in Colonial Beach, VA, to service my Tiffin Allegro Bay. One of the hydraulic leveling jacks was completely frozen in the fully extended position and had pushed down into the gravel and soil beneath the RV. What initially appeared to be a relatively simple job--relieve the hydraulic pressure, push the jack back up, and replace the springs--turned into a major undertaking. The jack absolutely refused to retract. Ultimately, Matt determined that the entire hydraulic jack had to be removed. The problem was that because it was fully extended, there wasn't enough clearance underneath the RV to get it out. Matt's solution? He literally excavated it. In approximately 94-degree heat, Matt dug around and underneath that jack until he had created a hole nearly two feet deep and approximately three feet wide. That gave him enough clearance to remove the fully extended hydraulic jack assembly from beneath the motorhome. That is where Matt earned my respect. Plenty of people can replace a part when everything goes according to plan. The true measure of a technician is what happens when absolutely nothing goes according to plan. Matt never became impatient, never acted frustrated with the situation, and never looked for an excuse to abandon the job. Every time the repair presented another obstacle, he stopped, evaluated the situation, figured out another approach, and kept going. His problem-solving ability is exceptional. Just as impressive was his customer service. Matt was polite, professional, personable, knowledgeable, and incredibly helpful throughout the entire experience. He clearly explained what was happening and why certain steps were necessary. He also took time to answer questions about several other areas of my RV and gave me some genuinely valuable advice about maintaining and caring for my Tiffin. There was never any pressure or attempt to turn every observation into another service charge. It felt like advice coming from someone who genuinely wanted to help another RV owner. That kind of service is increasingly difficult to find. Owning an older Class A motorhome means occasionally encountering problems that don't have simple textbook solutions. For that reason, I don't just want someone who knows how to replace RV parts. I want someone who understands mechanical systems well enough to think through an unusual problem when the obvious solution doesn't work. After watching Matt tackle this hydraulic jack, I have tremendous confidence in his abilities. This service call demonstrated technical knowledge, determination, ingenuity, patience, professionalism, integrity, and an incredible work ethic. Matt came expecting to deal with a leveling jack and ended up practically performing an archaeological excavation underneath my Tiffin in 94-degree Virginia heat! And through all of it, his attitude and customer service remained outstanding. Matt's Mobile RV has absolutely earned my trust and my future business. If you're staying at Thousand Trails Harbor View, traveling through Colonial Beach, or are anywhere within Matt's Mobile RV service area, I would recommend giving Matt a call before looking anywhere else. Five stars without hesitation. Matt, thank you for going FAR beyond what anyone could reasonably expect from a mobile RV service call. You turned an extremely difficult situation into a solution and provided exceptional customer service every step of the way. Matt's Mobile RV is HIGHLY recommended!

Matt came out to repair my Cummins Onan 7000 generator. He is an excellent diagnostician who…read morelistens carefully to all the symptoms and history of the genset. He's a very trustworthy professional the kind you don't see much nowadays. The generator runs great. Can't recommend him any higher! He on't try to take you to the cleaners!