We have been at this storage unit for over 10 years. The previous lady that ran the place was…read morealways nice and helpful, she has since retired and they have a new person running the place. This woman is NOT nice, is NOT helpful, IS QUITE RUDE, and IS DRIVING PEOPLE OUT. Simply she is a b****. The owners raise the prices every single month which is also driving people out. NO ONE SHOULD RENT FROM HERE. Tell all your friends and family to stay away from these storage units and if you or someone you know rent here, tell them to vacate and go somewhere else. This woman that is running the place needs to be FIRED!!!! What made this p;ace nice was Alanna. Alanna is no longer there and the new woman running the place is a total BITCH.

My Husband and I are planning a Big Move from Texas to Reno/Sparks Nevada in the near future. We…read morehad packed a PODS Unit with a lot of our Things but needed to cut back on the monthly Fee PODS was charging. Our Stuff didn't need climate controlled storage so we found Desert Highlands Mini Storage. I spoke on the phone with the manager, Alanna, and I was Extremely Satisfied with her assistance ! After discussing our Dilemma with her, she assured me that she would find the Perfect Unit for our needs so that our PODS container would not interfere with Other Patrons ! She was Absolutely Spot On !! When my husband and I arrived, we had the honor of meeting Alanna and she showed us the Unit She Chose for us Which is 1/2 the Price we were paying for our PODS Unit ! Our PODS Unit was delivered expertly, my husband and I Unloaded it, moving it into the Fixed Unit at Desert Highlands and later that afternoon the PODS unit was Picked up ! It was a Perfect Day for us and we cannot say enough Great Things about this MinI Storage Facility ! Great Management and Totally Secure ! Alanna will Do Her Best to help You with your storage needs, I'm Sure !

Great move in special to pay $1 for the first month, then an affordable $157/ mo. for a decently…read moresized unit (10x20). All units seem to be drive up units, perfect for those in need of storage with a disability (ADA compliant). There is an office if you would like to speak to someone during office hours. We have not had an issue with anything thus far in terms of payment, communication and storage in general. The facility is fully fenced in with a cinderblock wall about 8-9 ft tall (maybe taller) and a security gate, of which they give you a specific code to enter. Online setup, payment and cancellation available. Outdoor RV parking is available. Trees available for shade vs parking covers.

I have been a customer of Vista Park Self Storage for years. They have been wonderful working with…read moreme when issues arose! Natalie and Emily are wonderful and very kind and love to help you out whenever possible! They go above and beyond! Thank you for all that you have done for me!

I looked at several RV Storage places around Reno. I selected EZ for the security. Lasers around…read morethe entire parameter. Motion sensors. cameras. Access codes to get in and out. The groundskeeper patrols the place day and night. Monitors camera from his house (onsite), responses to sensors at night. And approaches everyone who goes in that place, even customers to make sure they're only at their campers. And the prices is great. I'd recommend to anyone looking for a place to store their camper.

My husband and I found the perfect RV storage at EZ storage all due to the peace of mind it gives…read moreus. The groundskeeper and his wife live on the site and do a great job of maintaining and running the day to day business. The safety factor and low price drew us to them even though there are many other places available to us closer to home. The gated and fenced in area require a pass code to get in and out. Tall fences have barbed wire, motion sensors, and am told the keepers have monitoring cameras in their house. During any snowstorms the ways are kept plowed should you need to get to your RV. When someone goes to their RV you can expect to see the friendly on site person drop by on his golf cart for a chat and to make certain no hokey pokey is going on. Highly recommend this place for outdoor RV storage.

I've had a space here for over a year and no complaints. The rents are cheap, the location is next…read moreto the Summit Mall so nice and convenient. The buildings are older and my roll-up door isn't the smoothest but it works and is a fair trade off for the cheap monthly rental price. Overall would recommend to other guys, if you are female check the space out first and make sure you can open and close your door easily on your own.

Just got storage enjoying my business so far even let me borrow lock for 1 day no fee to be able to…read moreget one next morning

I signed up online when I was moving and needed overflow space until I got settled in. There was a…read more1/2 off deal. I got a drive up 10x10 for $69 a month for 3-4 months. Everyone I had contact with was professional and friendly and super helpful. My first unit was too small and I realized that after I saw it in person, luckily they had the bigger one available and I was able to pivot there. Place is clean, easy to get in and out of and I think the biggest plus is that it's safe. It's in a great area, and I never had issues with pets (two legged OR four legged kinds) I'd definitely recommend, keeping in mind it's a little off the beaten path if you don't mind that.

IF YOU WANT TO GO BROKE STORING YOUR STUFF, THIS IS YOUR KIND OF PLACE…read more OTHERWISE, STAY AWAY. Here's my case: rented a 5x5 unit in South Reno in April 2019 @ $102 a month. Just got the latest price increase: $192 a month. Do the math: that's an 88.2% increase over seven years, averaging a compounding 12.6% a year. They blame the last increase on rising insurance costs, which are $16 a month. B.S. The Corporate HQ has a crappy "it's in the contract" attitude. SAVE YOURSELF GRIEF AND MONEY. AVOID STORQUEST LIKE THE PLAGUE.

They get one star for getting rid of Johnny, and they get one star for being right behind where I…read morelive. They lose three stars for raising my rent FOUR times in one year. They'll give you a good deal/price to move in and just as soon as you get your stuff in and put your lock on, you'll get a notice the rent has gone up, and then up again, and up again, and up again. Within one year you'll be the proud owner of the most expensive storage unit in the state.

Refused to commit to yearly rent, want to lock you into a month to month after the Very attractive…read morepromotional rate expires. This should be illegal. I asked for a yearly contract and they refused. Beware beware beware

I live next to this brand-new, well constructed storage facility. Having the pleasure of observing…read moreevery phase of construction, I have acquired comprehensive details regarding this facility. 1) Sturdy units (5'x10') & (10'x10') with tall ceilings, 2) Security oriented (gated access only), 3) Located away from through traffic, yet easy to find, 4) Owned and managed by a reputable business which is well established in our community, 5) Has a well-designed traffic pattern for quick or long visits.

Very nice, clean and professional place. Owner is a cool, sweet guy, and helped us altogether in…read more10-20 min max. Price range is wayyyyy more affordable, and there was a spring deal. We even put a "hold on a unit" just in case which i think could really come in handy. We asked if we could move our stuff in immediately, and they were able to do that.

Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.