the vibe in here is absolutely relaxing it doesn't feel awkward like most places when it's only your second time in... the service is so great they go above and beyond making you feel great before you leave read more

The nail lady cut my toenails at an angle and gave me an ingrown toenail as well as filed my nails so rough that she filed my skin raw. I do not recommend going here. This was the worst pedicure of my life and waste of money. read more

Modern Nails & Spa - Scratch from nail file - Nail Salons Near Me - Edmonds, Washington

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Modern Nails sucks. Got a French pedicure. Thick white tips. Didn't even last 2 days!!! They said I have to pay extra to fix it!! Plus the worst massage ever!! Modern Nails sucks!! Don't waste your money!! Stay away!! Buyer Beware!! Absolutely the worst ever!! Wow. Spend 30 dollars. Lasts not even two days!! Lady says I gotta pay extra to fix!!! I would give it negative 5 stars if I could!! Modern Nails sucks!!! read more

Modern Nails & Spa - Modern Nails sucks - Nail Salons Near Me - Edmonds, Washington

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Emma does amazing work! I have been coming here for 4 years and she never disappoints. Amazing service , atmosphere and skill. read more

Modern Nails & Spa - Nail Salons Near Me - Edmonds, Washington

They did a good job. The lady that did my pedicure really took her time and did a very good job.

So I went there on a Sunday morning for an 11:30 appointment. When I had arrived, I sat in the chair with my small bag on the table. Before she started doing my nails, she told me to put the bag behind me or on the floor, so I put the bag behind me. I then said to her I think that it is very rude to tell a customer to put their bag on the floor. She then said to me "When the Americans come in here I tell them to put it on the floor" so I said to her, "Don't tell me that the Americans do whatever. The American term does not apply to me I am from a different country. Don't tell me that" I thought it was embarrassing to tell a customer that. She then replied and said " That's your business not mine if the term does not apply. That's how I am" She was so rude that she told me to go somewhere else I said no and told her "You cut the nails already so YOU are going to sit there and finish them. Do not start what you cannot finish. I have noticed with her that she wants to do things her way and not your way as requested. I asked her to soak my nails off but she did not. She DUG them off and still charged me the soak off. I also went with my granddaughter and she got her nails done as well. Only lasted a few minutes. She also told me she was going to use the long lasting polish. DONT GO THERE one of the WORST nail techs in Seattle!!!! read more

Modern Nails & Spa - This is what my granddaughter got. By the time we got home, (we live very near) they were stripped and gone. - Nail Salons Near Me - Edmonds, Washington

I went in to get Dip nails done a week ago because my usual shop was booked up. I walked in and there was only one other customer there and 2 employees, I asked for French style and was informed that they were out! First of all, Who runs out of French( I wondered if she just did not know how to do this with Dip Powder). Her manner was not very friendly, very cool. She did ask me a couple of question, but other than that she was very brisk. For someone who may want new regular customers, this was in no way good customer service. She acted annoyed with me and doing my nails. She also used the dremel on my cuticles which was different. but seemed to work fine. At the end of the manacure, my nails did look good. She stopped working and said they were done. ( I was waiting for lotion and a hand massage) I asked her if I could use some lotion and she said ok but lotion makes the nails less shiny. (I have never heard or noticed that!) I put on lotion myself and paid and left. (15 percent tip) Seems to me like she could have given me a choice of whether I wanted lotion and a hand massage. But I felt intimidated ! She seemed to have pretty good English language skills but not great customer service skills. 6/22)22. Late afternoon read more

I was hesitant to write this post ad I am trying very hard to be supportive of small businesses. But my experience here this past week was awful. They were so rude and dismissive even though I was the only one in the place. I wasn't offered a massage chair, I wasn't offered a pricing guide, and they were rushing me to leave before my pedicure was even dry. This is not the place it used to be and i am done. And so disappointed. read more

0 stars if I could! This place is awful. I went in for a pedicure to relax and the nail tech took literally 12 minutes to do everything. She was rushing everything when there were no customers. I could have done my nails better. When I tried talking to the store manager she disregarded what I said. Rude no, customer service whatsoever. DO NOT GO HERE!!!! read more

I love to be pampered by the excellent nail techs who OPI GelColor my nails! Clean & Comfortable. Well spaced seating. Walk-ins welcome. Make an effort to please all clientele. Genuine and serene atmosphere. Large wall mounted TV is on with closed captions. Variety of music playing. Face/Brow Waxing on a massage table while you relax. Full service foot care is more than just a pedicure in a total body massage chair. Great place to unwind! read more

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Love this place!! I have been to Modern Nails several times and had everyone there give me a mani and/or pedi. Consistently great! My shellac lasts longer than any place I have previously had my nails done. Very clean, friendly staff, great work! I highly recommend. read more

Modern Nails & Spa - Nail Salons Near Me - Edmonds, Washington

Love love love my manicure and pedicure. I showed her what I was thinking and it turned out even better than imagined.

Popped in for a pedicure, they weren't busy took me right away, they were nice enough I suppose but I choose to be on my phone anyways so I'm not there to socialize. Everything was okay, I chose the 35 dollar pedicure, got it around 6pm it's now 9pm and it already chipped! I will never be back! Also when I tipped the girl 5 dollars, the paint job wasn't very good or what I'm use to, but she still took her time to do it, she looked angry and was rude when I was leaving. Glad I didn't tip her more like I usually do! read more

Modern Nails & Spa - Nail Salons Near Me - Edmonds, Washington

This establishment is disgusting. Beyond the dirt, the actual pedicure and manicure I received were subpar. The nail polish must be thinned out, because their O.P.I is already chipping off if my toes, a week later. They need to modernize this place and give it a good scrubbing! Also, all they do is talk badly about the customers in their native tongue... not like that's anything shocking, but still very obnoxious. read more

I love getting my nails done here! I always leave extremely impressed! Always a perfect job! Never disappointed, highly recommend coming here! read more

Modern Nails & Spa - I highly recommend this nail spa! Everytime I go my nails are always perfect! I always leave super impressed. I love doing business here. - Nail Salons Near Me - Edmonds, Washington

I am so disappointed! I came here today thinking I was going to get a good full set for my baby shower tomorrow and got the complete opposite! The lady who did my nails was extremely rude she did not listen to any of the requests that I had she caught a very disgusting attitude when she did the wrong length and I asked her to change it. She told me she couldn't change it and I told her I didn't want to continue on with the nail length because it wasn't even worth paying for. She finally redid it just to do a terrible job very bulky and thick some was not straight then she charged more than what she told it was originally going to be I will never go here again! read more

Modern Nails & Spa - Terrible job!!! - Nail Salons Near Me - Edmonds, Washington

***********Do not go here!!! *********The owner is rude and actually assaulted me! I came in at 6:20pm on a Saturday. Their sign says that they are open until 7pm. I just wanted a basic fill. There were no other customers waiting and one just finished up. They refused me because they said it would take too long.... code words for "we want to close early and you would ruin that so we don't want to help you." I reminded them of their posted hours and I have had my nails done for years and a basic fill can be done in 40 min. I asked who the owner was and the rude woman said she was. So I asked for her name and she refused to give it to me. Then she instructed one of the employees to call the police on me. For what??? Because I asked for her name. She was telling the 911 operator that I was causing problems. These people are so rude and to treat a returning customer this way is absolutely unforgivable. While waiting for the police to show up I tried to take a pic of her and the store hours and business license. She tried grabbing my phone away from me twice and she pushed my hands away. I never touched her once. But she put her hand on me. She filed a no trespassing against me which I gladly accepted. I would never want to give them ANY business again after being treated this way. I certainly hope people read this review. This business is criminal. read more

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They were completely dead in fact sitting outside waiting for people, went in for a pedicure. Young female was very kind and helped me figure everything out, I'm assuming it was the owner who did my nails but he didn't speak any english so she translated for him. My nails look good, one star down because I have two cuts at the tips of my big toe and my pinky which is annoying but not the end of the world. He was just way too aggressive with the file. He may have realized because my bill was $5 less than advertised. I'll probably stick to my nail salon in lynwood I just happened to be at the grocery store next door and saw they needed some customers. read more

Their business is literally a fraud. They are doing the bare minimum horrible job and charging full price for it. Along with the terrible customer service and negative attitude they did not deserve even a cent of my money. Horrible service 0 stars. read more

I used to like coming here because I thought they were very good. But you know what they say "If something sounds to good, it probably isn't". I've been here multiple times (past tense) and I thought I have found the "one" I can trust with my pedi. I'm not ashamed to share with you that we do have diabetes in my family and I am in fact "borderline". I get worried of getting a cut that might not heal right away even when my Doc has not officially said I am. I worry to get some sort of toe infection. It's a great deal of worrying when diabetes is in the picture. So, I try very hard to take good care of my hands and feet. My goal is to share my experiences and provide awareness as well and so , ultimately, the goal is to be more careful where I get my mani and pedi in the future. Back to my experience, long story short of my last visit if not, I am almost certain has led me to go to see a professional foot doctor to address my concerns. After my last pedi here, a few days after, my big toe started hurting. I thought I'd soak and treat it at home. The following week, I went back to address my concerns and was very hopeful to get some attention. The lady there who was pleasant in the past was the person I approached and am almost sure is the owner. I told her that I might have an ingrown nail and needed attention asap. She replied: "We're too busy now come back another day." I asked how about tomorrow and without any eye contact from her, she said "fine". In my mind, she could've fixed my problem in 2 minutes max because she (herself) didn't have a customer in front of her--only others did. Her smart move is to turn me away. I was very disappointed and my gut told me um, probably don't give them any more business in the future. I do not agree with that response of hers because we all know that mani and pedi plus tips sum up to a hefty amount which by the way, I am a darn good tipper. Hence, I will not go back. I am moving on ladies and gents. I read a pretty close if not a similar review about this particular location. I do not recommend this place if you are a true believer of "top quality customer service". read more

Went to go get a pedicure! My mom and I both got their more expensive pedicure. It was great, sugar scrub, hot wax and deep moisturizing. I feel like I've got new feet. Their customer service was good as well. I'm just disappointed I've lived near this place for 4 years and this is my first time going. Warning : prices listed online AND in the shop are incorrect, which is strange. Just ask the price before booking your service. read more

I love this place! Emma is great at running the place and always gets my nails right. Seeing all these negative posts, made me mad. I've seen many people walk in and expect to be seen instantly !! - while people like me always make an Appt! It's the respectful thing to do for most businesses. I've also watched several patrons treat the employees like crap over little things. It'll continue to be my place read more

I went in today with my two stamped cards. One had a full stamped except for two. The other had two stamps. The owner would not accept them by telling me the cards have to have ALL of the stamps on them. I tried to explain that I couldn't find the one card and someone gave me another to start! I tried to explain that it is the total number of stamps that count and it is equal to a whole stamped card. She said "no" and I walked out very frustrated and will never go back! Terrible customer service and they always try to talk you into buying a more expensive manicure or pedicure! The owner should not be in business! read more

I've only been here once, but I plan to make this my new go to nail salon now that my friend has moved to the area. We enjoy making girl dates to talk and get our nails done regularly. We've been to a lot of places and this is my new favorite. We both enjoyed our signature pedicures, which are a bit pricey at 40$ each, but very luxurious. They come with exfoliation, massage, hot stone massage and paraffin dip. It seems like a real spa experience and definitely a good way to treat yourself. My only complaints are that the water and the hot rocks may be too hot, and of course it can tickle if you are ticklish. I'm not sure if the person understood my complaints about it being too hot so you may have to be a little vocal. We got our nails done at the same time and each had two people working on us. We later opted to do eyebrows too. Everyone was super friendly, although my friend continues to be slightly bothered that they encouraged her more than once to get her lip waxed. This was the perfect way to celebrate my friend's birthday. We'll be back regularly. read more

Modern Nails & Spa - Get the deluxe. - Nail Salons Near Me - Edmonds, Washington

TERRIBLE FOR GROUPS. I came here with my husband and 2 friends. They could only start with 3 people so I opted to wait, I assumed until the two people already there were finished. The women were both done within 10 minutes of our arrival. I waited AN HOUR AND A HALF to just be SEATED. I sat with a hot foot bath for 15 minutes while the woman who was supposed to be seeing me vanished in the BOH. I was so angry I didn't even bother to stay for the appointment, because I didn't want the three of them to wait as long as I did. At NO point did they communicate that the wait would be remotely long, let alone 90 minutes. The only reason they get 2 stars is because my husband and friends enjoyed their appointment. read more

Typical 'chop shop' type nail salon. The gal who did my pedicure rushed through it and the massage was only of my calves, not my feet, and not very good to boot. I was impressed when I saw she was wearing gloves, until I realized she didn't change them when she was done with my pedicure. She simply moved onto the next customer without changing gloves or anything. Gross! What, then, is the point of wearing gloves? Apparently to protect her own hands from us, not us from her. Hmmm. I also noticed she put her tools back into the same bucket she pulled them from, rather than a separate dirty bucket... which leads me to believe they use the same tools for everyone's feet who come in. I essentially paid for an electronic chair massage and someone to paint my nails. Their hygiene practices left something to be desired, which I cannot overlook. The staff was friendly, so I hope they can get their act together as far as cleanliness goes. read more

Have been going here off and on for a few years but their service has declined and the manager is down right rude. I had a manicure on a Friday and one day later the polish was chipping off. Went in to ask if I had old polish and the manager rudely said that's as long as polish lasted and I should have done a Gel manicure as they last. Was shocked at her response and questioned her but she didn't want to talk to anymore. The worst Customer Service and I don't plan to go back. read more

I have been a loyal customer for SIX years.. pretty much every 2 weeks for a fill and once a month for a pedi and on occasion my daughter would join for mani and pedi. I LOVED how Emma did my nails and she was very sweet. HOWEVER I will never go back again. I too a break from March 2022-July 2022 because I had surgery and they required no nails or nail polish. I go back a new fullset with shellac, deluxe pedi with shellac, and a kids mani and pedi... Paying $200 after all said and done. 6 days later 2 nails pop off without breaking from a FULL SET! I call- they tell me to come in and I have to pay $20 to get the two fixed... I wasn't happy but it was whatever. THE NEXT DAY another breaks pops off without breaking. I call and they said I can come in and get it fixed for free this time because I was pissed. My normal lady however isn't allowed to do it unless I pay $10!! but the other one can for free and she fucked my nail up the worse I have seen and it took her 30mins to do ONE NAIL. I was pissed but told its policy they only stand behind their nails for 3 days after a full set lol. i was told I could come back and my nail lady could take off the crappy nail fix the messed up nail for $10! The NEXT DAY another popped off clean so i had a missing nail the last few days because I'm not going back and today ANOTHER did... 5 nails- popped off in 13 days from a NEW full set... my natural nails don't even look like I has arylics on because they are not even drilled down with grooves smh. If this is how they treat a loyal customer of 6 years and won't stand by their product... after all the money o have dumped into their business...how do you think they will do you? Don't waste your money. Seriously. read more

This is the only nail salon I will go to, and I'm so glad I found it. Don't let the fact that its off Aurora dissuade you (the salon near 145th in shoreline...blatant front for 'happy endings'...avoid!). The salon is clean, bright, and the staff is also very friendly and happy to see you. The pedicures are reasonably priced, and they do a great job massaging the lower leg---my husband even likes going now because he loves the foot rub. The hot towel wraps tend to be just a little too hot, but obviously, they cool down quickly...no biggie. I usually have one of the younger girls, who love to chat and are very sweet, but the last time I had a gentleman. Didn't think he was a good...didn't say anything, and cut a nail way too short and it was throbbing for well over a week. The best part, IMO, they have a frequent buyer stamp card. I get pedicures maybe every 4-6 weeks to pamper myself anyways, which adds up to getting a freebie for something I would be getting anyways. read more

My mother-in-law, sister-in-law, niece, daughter and I walked in around noon on a friday. There was only 1 other customer at the time so we were all attended to quickly. There were 2 mani/pedis, an acrylic overlay and the 2 little girls got their nails and toes painted. Everyone was very pleased with the service they received and the girls were thrilled to be treated like big girls. I am very happy with my acrylics. they look natural but I no longer have to fear breaking my nails at work all the time. the salon was clean, the staff was friendly and professional and the prices were reasonable. they also have a little punch card that was like every 9th fill or pedi was free. read more

0 star review, total ripoff! This place charged $150 for a full leg wax. The price advertised is $75. I paid $75 for a full leg wax in July. Emma claimed she had to charge more because it was more work and because cost of supplies went up. I understand charging a bit more but not double. Emma refused to refund any of my money. read more

This place is open on Sundays - major win! I was a little surprised when a gentleman working there was assigned to do my mani/pedi, but he did a great job! A gal did the actual painting, but he did everything else. The leg and arms massages were worth the cost all by themselves. The only thing I didn't like was the chairs - they are very upright. Silly, but it matters when your'e sitting there for an hour! My husband occasionally sends me out of the house for a mani/pedi - and this will definitely be my new go-to place! read more

This place used to be my favorite place to get a pedicure. Now it is very rushed and the employees are not friendly. 15 minutes from the time I walked in to finish. read more

All it takes is one bad experience to ruin an entire establishment for me. I've been coming here for years and always enjoyed it, but my latest visit ruined it for me. I've always had the same thing done every time, so I know what the prices are. The nail tech seemed to be having a bad day and wanted to take it out on me, I guess. She was really rough with me and putting my arms and hands in very uncomfortable positions and they do not have arm cushions for this. Very unusual behavior for her to do my nails roughly when she normally doesn't. Then she filed the sides of my nails after putting a top coat so there was major scraping damage to my nails that were very noticeable. When I got done and went to pay, she told me it was $65 (not including tip)--just for a basic nail fill and to put a tip on ONE nail. I had the same exact thing done 3 weeks prior and it was $55. I asked if there was a raise in price to which she responded, "No, it's extra for the nail tip." Funny when I had to get a tip on 3 weeks ago, and it was $55. Still pretty pricey for a basic nail fill and one nail tip, but I still paid it because it gets done quickly and pretty nice, but on this day I was highly ripped off because someone was having a bad day. Not really nice to do to a customer who has been loyal where you have to cheat and lie about pricing. There are plenty of nail salons out there. I'm sure I will find one with better pricing that will get the same job done without being ripped off and treated rudely. Disappointed to be leaving the salon. read more

This place is amazing! I love it here, I'm never disappointed with my nails, it's worth the price! read more

Modern Nails & Spa - Nail Salons Near Me - Edmonds, Washington

Trash! Absolute trash! Went there yesterday to get my nails but came out with deformed poorly sculpted nails, I would advise anyone who is thinking about coming to this salon not to! I kept telling the lady who did my nails that there was an air bubble but she kept ignoring me. At the end she asked if I liked them to which I said no but she didn't offer to fix them nor did she look like she cared but I still got charged 45 dollars for pure trash. I went to get them fixed somewhere else today. DO NOT COME HERE read more

I think this place, Modern Nails and Spa is great! I have been to a few places in my past. I don't get a pedicure very often, at most once a month or once every 6-8 weeks and never in the winter. But when I do, I like the place to smell good or have no odor. I have a problem with smelling the acrylic nails I think. The stuff that is used to do manicures has much more of a toxic odor than usual in all the other places I've been to. So while I don't get manicures, I get pedicures and they do a great job and are extremely friendly. Especially the man who owns it. And he is pretty funny to boot! I have always had a great experience there!! Oh and they do waxing and many other services as well. I have my eyebrows waxed once in awhile as well there. I completely recommend Modern Nails and Spa!! read more

My first experience with modern nails was very positive. Good service, nails looked great. I decided to start getting eyebrows and upper lip waxed, eventually branching out to getting a Brazilian wax, which I have been doing now for a few years. Usually 2 people do a Brazilian wax. Other than the attempt to up sell me on other services, my experience remained positive. I went in today for a pedicure and Brazilian wax. My pedicure was lovely. My waxing however was not. Only one person, who has never waxed me before, did the waxing. Some pain is normal, however there was one point when it was more painful than normal, but I brushed it off. Women are kinda used to beauty = pain. They kept asking me if I was OK, which I thought was odd. When I got home, I got into the shower to get the wax off and OH MY GOD! The pain was intense! I washed myself and there was blood in my hand. After washing thoroughly, I got out and blotted the area dry - blood on the towel. I got out a mirror and flashlight, did some contortionist move with them to see what was going on. There is a 2", deep gash in my labia. I'd post a pic if I could folks. I clean the wound and apply neosporin to it. I notice other areas that are bruised. I call to let them know the situation. I am told it's no problem, sometimes this happens when the skin gets stretched. Really? It's never happened to me before. She continues to be dismissive to me and tells me to come in, they will put something on it. Um, no thanks, I'm debating wether to go to the doctor or not. Not once was I asked 'what is your name?', 'how did you pay? - we will refund you for the service today', 'what can we do to make this right?' My husband comes home. He looks at it and says its oozing, but not bleeding. No stitches needed. Tells me that I'm never getting another one of these again. I agree. Unbelievable to me that they wouldn't even offer ANYTHING to try to remedy the situation, one that they were clearly aware of. Really horrible. I am praying that I don't get an infection. Update: went to the doctor a day after this occurred to address a possible infection and for peace of mind. Left with a prescription and an office visit bill. All told this 'service' has now cost me around $300 monetarily. The stress and pain is another thing. My blood pressure was off the charts at the doctor's office. Do not get waxed here - ever. Update: I won a judgement against them in small claims court for the injuries I sustained over a month ago and have not received a dime. They have not responded to my email and have not tried to contact me. I will be contacting the sheriff to serve them with papers. read more

I have been going there for many years. It has been a good location with reasonable price for what you get. There is a new girl who does not take care of you. Never talks and gives the WORST massage if any at all. I will never go back so many better places to go!!!! Their owners should be more present read more

Don't go here!!! Save yourself the money and the headache. I went in here today due to the fact that I was in the area and couldn't make it to my normal place before they closed. I used to frequent this nail salon about 18 months ago and spent a lot of money at this salon. I went in today and the place was dirty and the nail tech was extremely rude. I stayed only because I needed to get my nails done today. First when I explained to the girl what I needed done she looked confused- this should have been my queue to RUN. I just asked for dip powder and she says they do them all the time. They had like 8 colors... I asked if they had more and she said no... yet they were sitting there with a lot of dip powder colors that were not offered to me. I chose one of the colors offered to me and let her do my nails. She didn't know what she was doing and forgot to file down the dip powder which left my nails a rough texture. I came in with dip powder that was smooth and have been getting my nails done with smooth dip powder for 10 months. When she told me I was done I said well no these aren't right and the girl argued with me that it was. She tried to tell me that it's this way because they used different products. IT WAS THE SAME PRODUCT!!!!! When I tried to tell her why it wasn't right she just stared at me and didn't know what to say or offer to fix it. I also left with the tips of my fingers still stained red. They didn't even cut my cuticles down or use cuticle oil on me. She charged me full price. I left and called my normal girl and will be taking time off of work tomorrow to get this fixed. If I could leave 0 stars I would. This place sucks. read more