Love the shoes. Great customer service and tha ladies do amazing live shows. Will definitely buy…read morefrom this store again.

This was my first time ever attempting to sell items through a consignment shop, and while it…read moredidn't quite work out for me this round, I still walked away feeling very positive about the experience. The owners were incredibly professional and took the time to walk me through the entire process, which I truly appreciated as a first-timer. Because of the value of my items, they were also kind enough to return everything to me after about 60 days, which I found to be very thoughtful and fair. Although my focus this visit was selling and not purchasing, I can't ignore how great their selection is -- they have some really nice pieces. I also love that they use Facebook Live to promote items and that they operate two locations. And as a women-owned, Black-owned business, that's an even bigger reason for me to continue supporting them. I plan to try consigning again next season once I go through my wardrobe and decide what I'd like to bring in, and on my next visit I'll definitely be shopping too. I highly recommend checking them out -- whether you're buying, selling, or both.

Came by this place because I needed a lighter type of dress pants for my work at P.F Chang's. The…read moreplace was empty when I arrived, but the manager named Solomon was very helpful and polite. I found two items looked and f ed let nice; however, they were not in the size I needed or they were just the alterations would have been to much. The chef pants I found were made of a strong material. The material felt strong and would not rip when I squat. I have had two other type of pants that have split on me and I found that annoying. Solomon informed me there were be more of the pants coming in, but he did not know when. The black pants were on backorder and I should check back in a week or so. The store did not have what I wanted, but Solomon's professionalism will have me coming back as soon.

if you want to support a small business, come here. The owner is super nice and helpful. I went in…read moreon a saturday and it I was able to go in and out and get what I need quick and the prices for their scrubs arent bad. they also have chef and cleaning services uniforms and some foot wear and jackets too. The store is small, but they have a range of colors and different sizes and lengths. check them out if you're around.

I have not visit this place in years. I really love their clothes. A little pricey back in 2018. I…read morereally like the Mrs. I don't remember her name but she was the most pleasent person. Her husband was a little pushy. I have been there and the daughter has apparently taken over. She was very nice. I plan on visiting there in the near future. I wish The Dressing Room was online. I would definitely order plenty pieces from them. One other thing they specialize in shoes in larger sizes. NICE BUSINESS I DEFINITELY GIVE THE STORE A 10

Excellent dresses and shoes. Best customer services ever! Love the line of clothing variety.read more

I talked to the business owner from 11:12am to 1:51 pm . I spoke with the person about pricing, and…read moreAlso let them know the time I should arrive there. I got there all the doors were locked ! I called multiple times I got no answer but a message saying please text me. I texted the owner and received no reply. Terrible business ! NOBODY SHOULD HAVE YO BEG ANYONE TO SPEND THEIR MONEY! I would not recommend!!!!!!!'

I have read the last two reviews. I definitely didn't experience none of what they stated they…read moreexperienced. I feel so welcomed when I walk into this establishment. Everyone makes you feel like royalty as they greet you. The gentleman even walks you to door with your purchase and I think that is so polite.I definitely do recommend this place.

Horrible experience today. I just wanted to buy a pink shirt for my baby. The horrible customer…read moreservice prevented that. Please stay away from this company due to the sales associate that I was unfortunately introduced to. This is a terrible establishment. The girl talked about the happenings of the night before to her co-worker who was actually working and helping me. She had two ponytails and was very unprofessional. Do not go to this establishment do not spend money at this establishment if there is a person in that store they will treat you disrespectfully.

Love the customer service cool people steady help me love the service great manger think her name…read moreAniyahi

I am extremely disappointed in our treatment, the lack of professionalism and the constant…read moredismissive behavior that we were rendered on Saturday May 2, 2026. An experience that was supposed to be memorable, ruined by an employee who was more concerned with upselling a used tux than helping my son find something for his first prom. The lady that was there was kind and welcoming. Unfortunately we were helped by an older man who had locks and glasses. Never did extend his name. (Edit looking at other reviews his name may be Dew or Drew) When we first got there it was super busy. This is understandable considering the size of the store and only two employees on the floor. My family and I patiently waited for 15 minutes to let the man know why we were they, in which he says we are late prom people and we should have gotten a look together weeks in advance and that the rental requires 30 days in advance and they would not be able to receive it. We were told we would have to find something in the store , he points to a rack against the wall. I was under the impression that these were rental tux's. He never took time to explain any of it. After being there for another 45 minutes of waiting to get help because he kept saying he would be with us but then taking people who came in after us, we finally got to the point where he talked to me and told my son to try on the tux we found. It was perfect. Looking at it, it didn't need anything done. Mind you I'm thinking this is a rental because there is not a price on it, the size tags are ripped off and you can visually look and see it's been worn, not to mention the bow tie in the pocket. When my son comes out of the dressing room, he ignores my kid and has small talk with a lady who came in with her kid. When he decides he is finished with the conversation, he looks at my son, and says ohhh you found something. It's $450. I said this is not a new suit and where do you see $450 because there are no tags on this and the size patch was cut out, this tux is worn. I said I thought this was a rental? He then says well the rentals are basic, I can go get you a catalog and walks off again. I am highly upset and I wanted his first experience to be special. It was not. Trying to support a black owned business and got treated like a peasant in the process. The funny thing is, if he knew who I was and what I did for a living, I guarantee he would not have done all of that. Treat people right! You never know who could be a blessing to you. I really do hope the owner reaches out to me. I would love to have a conversation. I have attached pics of the "basic tux" we wanted and the timeframe on the website that we would have indeed gotten the tux on time. Update: I wanted to reach out to them on their business page on Instagram to let the owner know about the interaction. I will include photos. I was blocked from their page after sending the message.

Sadly, I cannot recommend this business. We were excited to support a Black-owned establishment,…read morebut unfortunately, their commitment to genuine customer service is lacking. While they do have some amazing employees who clearly care and do great work, the leadership and ownership do not seem to share the same dedication to customer satisfaction. Their selection of tuxedos and suits is extensive, which is a definite plus. However, if you plan to rent a tuxedo, be prepared to pay around $250, plus a $160 deposit, with a requirement to return the rental the very next day. For that $250, you receive only a jacket and slacks--no shirt, shoes, tie, vest, or pocket square which makes the value questionable. At that price point, I strongly recommend investing in your own tuxedo or renting elsewhere. Many other places offer complete tuxedo packages (including all accessories) for under $200, with a more reasonable 2-3 day return window and a stronger commitment to valuing your time and money. #SadButTrue

I drove over an hour to have my 20+ year old wool hat cleaned and reshaped. Brian did a really…read moregreat job with it; I confess it was in pretty rough shape when I brought it in. It looks better than it did when I was competing. He made sure it was absolutely perfect, even after I told him that it would probably never be worn and was just memorabilia now. My hat may be older than him but he carries so much knowledge and talent, I will gladly return for future reshapes.

In complete contrast to my Fredericksburg - Boot barn experience, I cannot thank Nathan and his…read moreteam enough for being so professional, welcoming, and hospitable. Everyone went above and beyond for our visit and we enjoyed every minute we were in the store after spending a ton to get ready for the Houston rodeo. I'll happily go 25miles out of my way to visit this store again! Great job team!!

I've been shopping at Paul's Beauty Warehouse for over 10 years and have always had positive…read moreexperiences. This was my first issue. On December 12, 2025, I purchased a 3/10" flat iron. After using it once, I realized it wasn't a good fit for me or my clients due to the grip and performance. When I returned to the store a few days later hoping to exchange it, I was initially told that an exchange wasn't possible since it had been used. I later spoke with Julie G., the general manager, and she was very helpful. She allowed me to return on December 31, 2025, and exchange the flat iron for one that better suits my needs. I truly appreciate her assistance and professionalism. Overall, this was my first concern in many years, and I'm glad the situation was resolved.

I have been a long-time customer of PBW, which makes this experience disappointing. I recently…read morepurchased trimmers that did not cut well and were used only once, within less than 30 days of purchase. When spoke with store, the manager told me to reach out to the manufacturer instead of offering store credit or a reasonable resolution. As a customer, I expected the store to stand behind the products they sell -- especially for items that were clearly defective and barely used. I would not recommend making large purchases at PBW, as you may be stuck with a defective product and no support. You are better off purchasing online from retailers that offer a clear return policy and money-back guarantee. Very disappointing experience from a business I've supported for years.