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Oxon Hill, MD

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Burlington

1.0 (3 reviews)
Open • 9:00 am - 11:00 pm
Updated 3 months ago

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2 months ago

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1 year ago

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Ross Dress for Less - Long lines, employee conditions, unsafe customer experience

Ross Dress for Less

1.7(19 reviews)
0.7 mi
•$

Ok, the security guard who is always there does flirt relentlessly with the customers. At least, I…read morethink that what he's doing. He will target certain people and keep making his presence known. This has been a major annoyance in the past but I just block him out, give him no attention and look for the deals. This is a smaller Ross, it is pretty organized imo. Because it's so small compared to other Ross stores some of the nicer merchandise runs out. I can say without a doubt it's better than waldorf in terms of variety, organization and quality. I ALWAYS find some cute stuff The handbag area is always stocked. Home goods (towels, sheets) is okay, it's small. The home ware (glasses, dishes) always has little treasures. Do not come here for curtains or rods, they never have any.....very little to choose. The women's knits and tops are on fire. They have some good brand represented, but you will need to be patient and dig through. Women's shoes are plentiful. Good selection of bra for small cup sizes, nothing for bigger cups tho. They have a huge juniors sections. Men's section isn't bad with a good selection of shoes and sizes. I would say my biggest complaints have been the cashiers and customers. The lines can be out of this world long and the cashiers always seem frustrated. They aren't very friendly, but I can live with that. The customers are some of the rudest I have ever come across, especially in the dress section. They will literally rip a dress from your hand if they like it. At least on two occasions, ladies have grabbed something of mine's right in my face. We kinda just laughed it off, but they are super aggressive in this section. This location is worth a quick drive by. I always find close parking. Do not attempt to come to this location too close to closing, that security officer mention earlier will not let you in.......and he does it with a smirk. The restroom is absolutely filthy. Don't use it, stop by the library or Staples. I warned ya.

I rarely leave reviews, but this experience was beyond unacceptable…read more I visited the Oxon Hill, MD location on a Saturday morning and waited in line for over 2.5 hours--along with approximately 50-60 other customers--while only ONE employee was operating the entire store and register. We were told that multiple staff members called out, leaving a single manager ("One") to handle everything alone. While I empathize with the employee, this reflects a serious failure in management and corporate planning by Ross Stores. There was no backup support, no urgency to resolve the situation, and no communication to customers about how it would be addressed. A 2.5-hour wait to check out is not just inconvenient--it's unreasonable and raises concerns about customer safety, store security, and employee conditions. One customer was elderly utilizing assisted walking device. They didn't announce cashier shortages until 2 hours into our waiting in line. If the items that I was picking up were not urgent, I would've walked out and many people did. This experience completely changed how I view this location. I strongly urge corporate to review staffing practices and implement contingency plans so customers are not subjected to this level of neglect. I hope this is taken seriously, as no customer should have to go through this.

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Ross Dress for Less - Lines from front of store all the way to fitting rooms

Lines from front of store all the way to fitting rooms

Ross Dress for Less
Ross Dress for Less

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The Black Dog - Front of store

The Black Dog

4.0(4 reviews)
2.0 mi
•$$$

If you've ever visited Martha's Vineyard, you're probably familiar with this brand. Upon entry,…read moreyou're greeted by a team member prepared to share the story of its humble beginnings, Captain Bob Douglas, and the Black Dog sailors. This General store has a nice collection of comfortable casual clothing and accessories. You can feel the high quality and the clothes are very reasonably priced. Apparel is more classically styled so it never gets outdated. Most of the items seem to fall into 2 fit categories. "Roomy" which is slightly oversized and "Classic" which fits more naturally. However, I prefer the "Fashion" fit which isn't tight but more aligned with my natural curves. Aside from clothes, they have specially designed accessories and stuff for your furry friend. Staying true to its roots, philanthropy is always is full swing. This general store partners with local animal shelters to host dog adoptions events. Adoptable dogs find a home and new owners learn how to properly care for their new pet.

If you like the Black Dog at Martha's Vineyard, you will like this store too. Similar yet…read moredifferent. It's new so the merchandise is new and fresh, and often funny. It's Black Dog so you get what you expect. I recommend parking in the middle garage so you can walk all over the National Harbor area. It's a very nice experience; different from Alexandria.

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The Black Dog - Rocking Black Dog apparel @ Open Mic night

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Rocking Black Dog apparel @ Open Mic night

Burlington - womenscloth - Updated October 2026

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