This store is great neighborhood store with a friendly staff. They are always very helpful and…read morealways go the extra mile to ensure customers are satisfied.

I rarely leave reviews, but this experience was beyond unacceptable…read more I visited the Oxon Hill, MD location on a Saturday morning and waited in line for over 2.5 hours--along with approximately 50-60 other customers--while only ONE employee was operating the entire store and register. We were told that multiple staff members called out, leaving a single manager ("One") to handle everything alone. While I empathize with the employee, this reflects a serious failure in management and corporate planning by Ross Stores. There was no backup support, no urgency to resolve the situation, and no communication to customers about how it would be addressed. A 2.5-hour wait to check out is not just inconvenient--it's unreasonable and raises concerns about customer safety, store security, and employee conditions. One customer was elderly utilizing assisted walking device. They didn't announce cashier shortages until 2 hours into our waiting in line. If the items that I was picking up were not urgent, I would've walked out and many people did. This experience completely changed how I view this location. I strongly urge corporate to review staffing practices and implement contingency plans so customers are not subjected to this level of neglect. I hope this is taken seriously, as no customer should have to go through this.

I was telling my husband today. I like Ross but I will not go to the one on Oxon Hill Road anymore…read more Back in August my girlfriend and I were getting stuff for my niece for school and my girlfriend and she hit the security guard by mistake with the cart (definitely a mistake) and he called he a bitch...as if that wasn't bad enough his boss came up and co- signed his mess..smh. They are not the most friendly in there to begin with and then top it off with a dose of insult in the customers face. Of course she called the store to complain but who knows what happened if anything at all. Best I can do is not spend my money where my service is not valued.

Crystal move super slow with no sense of urgency. A long line & she just takes slower than…read moremolasses. Stop working jobs yall don't want to be at!

I found this place by accident. I was lost. This store is a mix of Dollar Tree, Big Lots and…read moreRoses. I have been to another location that was nicer but not as giant. The space is huge. It looks like this store gets items not sold at other chains. Not all of the items are quality. The best items are the men's athletic clothes. There were new basketball shorts for $3.99. I found a fun black top that might make an appearance at a future Yelp event for $9.00. Most of the aisles were neat . It could be a full time job just picking up after customers. There were many employees in the store but not at the registers. Two registers were open. There were four or five employees behind the register area without any sense of urgency. I wasn't trying to come here and I can't say I will return to this location.

Horrible Horrible Horrible everything..customer service ...I knew not to go here what was I…read morethinking..waited in line for 10mins one cashier asked the other for help she proceed to fold clothes..great new opening..hoodilicous

I was supposed to have a job interview today at this Burlington location. I was excited but nervous…read moreat the interview, as expected but what I didn't know that this job listing was a "false advertisement." So I just walked in the store, ready to get interviewed so I showed the security guard my confirmation email/text but the manager said, "we're not hiring and we use a third party." That disappointed and embarrassed me, I don't understand why they would do this. Why are you advertising a job listing when you aren't hiring people? It's not only an embarrassment and humiliation on my part but to the other applicants who applied for this job listing. The ultimate intention of this post is to alert people that not every job listing is true and that the company should be more transparent and factual when posting said job listing and if they're not hiring people, they should email the applicants politely saying that they're not hiring. Edit: I'm a college student and I applied to this job as a part-time worker. The management didn't allow me to sit down with me to explain how come they weren't hiring.

Annika was so wonderful and helpful! I often have trouble finding things that fit correctly and she…read morepatiently helped me find things that worked. Will definitely be returning!

The pieces I have purchased from Le Bustiere have stood the test of time, and are among the most…read moreunique in my closet. They offer a spectacularly curated and frequently updated selection of some of the best labels, particularly the Adams Morgan location. I hadn't been back since 2022--far too long. During this most recent visit last week I was refitted and tried on at least a dozen bras, lingerie, and corsets. Ursula and Ashley were amazing--helpful, patient, and genuine hype girls (over the course of 2+ hours of indecision). They took turns bringing things based on what I picked out, my updated size, and whatever else caught their expert eye, and helped me get in and out of the corsets as needed. We even talked must-have skincare at one point!

This place is a really good replacement for that community a few years ago they lost the 7-11 over…read morethere. Also this place has really good customer service.