Didn't even end up eating here because service was so slow. The main kid working just acted like he didn't even want to be there, like at least fake it until customers are gone. Seemed to be only two people working, but only one taking orders. For a while it was only the guy manning the oven who was out, then the kid came and made the lady's order who was in front of me. By this time the guy manning the oven has gone somewhere. When it got time to order I gave him my name and the size of pizza to which he responds by saying "hold on" and he goes in the back (I assume to get more dough because there was none at the front) At this point I'm already annoyed because I've never had an experience like this before at any other MOD I've been to. Ended up leaving because it seemed like he was gonna be in the back getting dough for a while...not gonna come to this location again. read more

I have ate here many times. Always forget to review. Great pizza. Friendly staff. They have free WiFi. They have vegan options. read more

MOD Pizza - My vegan pizza! - Fast Food Near Me - Houston, Texas

Craving pizza, so I stopped in for dinner to create my own. From start to finish, I was only there about 15 min as I beat the crowd. I love the variety of toppings and the brick oven fire. My pizza was cooked to perfection. To top it off, I got the Sriracha ranch for dipping. I didn't get a drink this visit, but I usually get the Marion blackberry lemonade it is sensational and bursting with flavor. Rating it a 3, I wasn't greeted upon entry, and it did take about 2 min before anyone system my order, and I was the only one in line they were focused on other things, I suppose. Also, they might have been short staffed because the place needed to be tidied up read more

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Twas first time trying here. I like MOD pizza in general and enjoy visiting new locations but I saw a staff handling meat pizza and vegan pizza side by side without changing the gloves... I think they should ask customers if they wanna have plant based or meat based and change their gloves accordingly. Those small things need to be changed. Other than that, I enjoyed my pizza read more

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I have visited other MOD pizza locations and I very much like their premise as you get get unlimited toppings! When you arrive they ask for your name and type and size pizza that you want. There are 2 sizes mini, which is more of a personal pizza or MOD which the larger of the two, it feed multiple people. If I am alone I usually get the mini and load it with lots of meat and veggies. It is more like an assembly line as they complete your order. They then load it into the pizza oven and then you have a choice of a fountain drink, beer or wine. Unless it is crowded you usually don't have to wait long and depending if you are eating in or getting it to go they will box it for you. There is one pretty close to my home and I usually visit for lunch. If you get their app you can accumulate reward points. read more

John took our order and was extremely passive-aggressive, rushed us while we were trying to order and was very dismissive the entire time. There was no reason for the attitude, especially since we were polite and simply placing our order. Customer service like this makes people uncomfortable and unwelcome. This experience really ruined what should have been a normal visit. read more

This is my third time to try this place and I think it gets worse every time. This time I found hair in my pizza. For some odd reason none of the people are wearing hair nets while preparing the pizza. Let me add that all the people making the pizzas had long hair dangling down. The roasted garlic, less than half of the large batch was roasted. Very very disappointed in the place. read more

MOD Pizza - Hair in my pizza - Fast Food Near Me - Houston, Texas

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I don't know how this place is still open. It's so DIRTY. The staffs really don't care about their hygiene.

I live MOD pizza. The pizza made to order with what ever toppings you desire is like a dream come true with no extra charge. I always get mine to go so I can enjoy at home. read more

Clearly under new management. The owner spent the entire time we were ordering our food arguing with his wife (I assume) about her not replacing the sauces and cheeses, and about where she should be standing when filling containers with sauces. They were very stingy with sauce and toppings. You could almost see him tallying up the cost of each pepperoni he put on a pizza. We had to tell them to add more sauce since they put only enough for half the pizza. The fire in the oven waa too high, I assume to get the pizzas out quickly. We had 2 megadoughs, 2 minis, and 1 cauliflower crust pizza, they all came out at the same time. The Cauliflower pizza was burned, the megadoughs were underdone but the cheese was browned. We will not be coming back to this location. read more

This Mod location is always a terrible experience. It is close to my house but the service is always bad, they are understaffed. The employees are unhappy. The line is always long because the few employees are so slow. They try to do the online orders with the normal customers. It's just painful. Then the wait on the oven is crazy long and either burnt on the bottom or uncooked. I have done reviews for Mod about this location multiple times with pictures and everything. But nothing improves. They South Katy location is amazing. The staff even remembers their customers. I will drive all the way to S Fry and 99 to avoid this place read more

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Terrible service. I ordered 5 pizzas on line. 20 minutes later they had not even started any of my order. Then, they failed to make the 5th pizza. I'm still waiting almost an hour after ordering and everything else is cold. not one employee seems to care at all. Just lost my business. read more

MOD Pizza - Fast Food Near Me - Houston, Texas

Ok first off I definitely should have read the reviews before I ordered from this so called business. Today I ordered two pizzas, a mini and mod at 3:05pm I hadn't received my order yet at 3:48pm so I called the store multiple times with no answer then I called the ,driver he said he was still waiting on my order.... to be ....made.... He did t arrive to me until 4:15pm the mod is 5mins away from me located on fry road . Just shut the entire location down . Trash wish I could leave 0 stars . Also don't bother Calling the store they will either ignore your call or answer and hang up you're welcome ! read more

MOD Pizza - Distance mod is from me ... I couldn't leave to pick it up because I am at work I figured this was convenient. I WAS VERY WRONG . - Fast Food Near Me - Houston, Texas

I love this place. It's amazing and it warms my soul...and my stomach lol!! They really do cater to their customer and offer soooooo much quality customer care that you feel at home as soon as you walk in the door. I love being able to pick any topping and make the pizza as custom as I want. All for the same price. They don't charge for extra toppings which is amazing!!! I love this place! Oh and the fact that they serve beer is truly a plus on the scale awesomeness!!!! read more

Everyone at this location was nice and had great customer service! My pizza was just alittle over cooked to my liking. Rest room was clean. Outside tables was neat! read more

MOD Pizza - Fast Food Near Me - Houston, Texas

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WORST MOD pizza I've ever been to and I've been to many of them. They were so rude when I walked in and didn't acknowledge I was there for several minutes. Reminder this is during COVID-19 so I'm being patient while being the only customer in the whole store. Everyone was so rude!!! Talking to herself in front of me and then gets upset when I said I couldn't hear her thinking she was talking to me. Some people don't have jobs at all right now so their attitude was horrible and some of the worst customer service in a very long time. LONG STORY SHORT: don't go to this lo! read more

MOD Pizza - A completely empty MOD and still the worst customer service!! - Fast Food Near Me - Houston, Texas

The ambiance and food in this place is always good and very consistent. The reason I must give this specific MODS location a 2 star is because of the horrible service. Excuse my harsh language but I must say the crew serving me were nothing more than vegetables when it came to interacting with each other and amongst my wife and myself. They were rude, quiet, and gave us several weird looks when asking for something as simple as red pepper flakes and Parmesan cheese. Wouldn't recommend this location at all, but other locations are a definite must. read more

I won't even go here with someone else's money. Very slow service and always dirty. The staff seem disconnected. read more

Stopped by for a bite on a road trip. We were greeted by a guy in a Pokémon hat. He was yelling to another employee how much he didn't want to be there and how he was ready to go home all while trying to take our order . He was being very ignorant and sarcastic and just not paying attention at all. I had to repeat myself Lots of times and it was almost like he wanted to create my pizza and add his own toppings. He was definitely throwing off all the other employees who were just trying to get the line to move faster . It was such an inconvenience to him when I asked for pineapple and he had to get it from the back. It would've been an overall great experience but that guy does not need to be there . read more

I really want to give a higher rating because when done right, the food is amazing. Here's my problem: While I appreciate the ease of online ordering, it's almost a guarantee that your online order will be haphazardly thrown together and any custom notes will not be considered. In order to achieve the pizza of my dreams I have to be present to direct the process. I would appreciate it if, even for online orders, the people assembling the pizza took care to evenly spread toppings and follow notes. I ordered a pizza online and asked for extra cheese. When I tell you this pizza has the least amocheese I think I've ever seen when I went to pick it up, I'm not exaggerating. Other times I've had toppings piled up on one side and scarce on the other. If I could rely on online orders being made with care I would probably order from there more. read more

Good Food Service Good BUT the entire place is a disaster! One of the dirtiest places Ive seen. Even the co-workers look like they just got out of bed and came to work in their pj's. read more

The reviews aren't lying. A wasted $10 I came in at 9:30 and most of their ingredients and toppings were not there so I had to settle with what they had left...so like you can imagine...the pizza is terrible lmao. Listen to the reviews and just stay away. Don't waste your money. read more

First off, WOW!!! I came in not expecting much, especially being vegan but man did they have options for me! The crust is automatically vegan and I got to decide the toppings I wanted on my pizza. Greens, peppers, onions, corn etc. the best part is that they even have vegan cheese! My pizza came out great! They will definitely see me again lol read more

MOD Pizza - Dairy free vegan pizza! - Fast Food Near Me - Houston, Texas

First off, I love the pizzas here. Its literally the only pizza that won't give me heartburn! I like having control of what goes on my pizza and how much or little that is placed on it. The reason for 3 stars is due to employees being unprofessional in front of customers. One of the employee females was asking for something she needed from a male employee who had pink hair, and he was so rude to her threatening to walk out and quit! He was saying he doesn't care and that he could find another job! I am in the service industry(manager) and I was appalled by his behavior. If I were his boss, he would've been fired on the spot! I felt really bad for her, but she handled it in a professional way. When there's an open kitchen environment, employees should know better to than act like that in front of customers. I will continue to support MOD Pizza but this should be handled asap! read more

New MOD in the neighborhood! My wife has loved the MOD franchise since they opened in Houston. We have been traveling to Memorial and Cinco Ranch which is not too far but hoping for something closer. The store on Fry put their sign up a couple of months ago and we have been anxiously waiting for it to open. I don't eat pizza often because I try to avoid bread but I really love MOD. Their layout and process for customizing orders is unique and pretty cool. Literally every pizza and salad is made to order right in front of your eyes. They have several styles that you can choose from and a staff pick or feature recommended, as well. The crew is super fast and well managed. Everyone greeted us with a smile and were eager to please. The pizzas are slid into an oven and come out super fast. My favorite is the Jasper and the Simple Salad. I especially like salad additions like the whole garlic along and red peppers wi. The kids and the wife have their favorites, as well. I just read on their website that they have a new cauliflower crust! That would solve my carbohydrate issue. Lastly, I've noticed something about the company culture that is appealing. There is no pretense. The employees appear happy and want to make you happy. They seem to really dig in to the community that supports them. I like that. Try them out. I doubt you will be disappointed. read more

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Was excited to try the new location but I'll stick to driving to S Fry or 1463. My pizza was burnt. I couldn't even eat it. read more

MOD Pizza - Fast Food Near Me - Houston, Texas

Other locations yes, this one filthy. Staff needs to put cell phones down, emptying overflowing trash, sterilize drink stations, and stop cross-contaminating ingredients. read more

MOD Pizza - Manager walked in and right back out with laptop past overflowing trash. - Fast Food Near Me - Houston, Texas

People seem to be very friendly and efficient here. The service is fast. However the tablet is filthy I came in at about 7:30 PM and And every sitting area was completely dirty with left plates and cups left to go boxes marinara sauce and meat on the tables and all kinds of stuff all over the floor. I had to wipe my own table down with a wet napkin and wipe the bitch down to be able to sit. However my feet were stuck in marinara sauce and pepperoni all over the floor. Looks like it had been there for a while. And I just my table at all tables and the establishment. They were out of cup tops and a few other condiments because it looks like they just haven't even taken care of the eating area only working diligently behind the counter to make pizzas. read more

I've gotta give major props to Mod Pizza's customer service! I schedule an order for take out and arrive an hour late (errands etc). I ask if they can put it back in their oven for just a minute or two. They tell me they cannot (Quality Control) and offer to make me another. I refuse telling them it's totally okay because I'm thinking they'll just through the other pizza out. ...No way.... I don't waste food like that!! (Starving kids in remote places. First world problems etc etc) They tell me they're with me on that and will let me keep the cold pizza AND make a new one free of charge... then the offer me a BIG cup for free lemonade while I wait for the new free pizza! THAT is fantastic service! And oh yes, the Pizza was great too. read more

This place is great! I don't understand the low reviews. Other than, you did not choose the right toppings. That is the creator's fault. I love it! Great price, great pizza! It gets a yum from me! read more

My kids and I love MOD off Fry between Park Row and I10, across the street from WalMart. After our favorite pizza restaurant closed, we found MOD pizza. I have two severe allergy kiddos who are allergic to wheat, dairy, and a few others, but they LOVE pizza. MOD's gluten friendly crust and DAIRY FREE CHEESE allow us to enjoy restaurant style pizza again. This location even takes extra precautions for the allergies and every time, they have followed procedures for allergy customers including changing gloves. My kids are pizza happy again. Thank you MOD! The staff here is so friendly, gives great service and never disappoints. And an extra bonus...my kids love dancing and jamming out to the awesome music!!!!! (Add a margarita machine and this Momma will be even happier!) read more

This mods location has gone downhill. The past several times we have had a horrible experience. They are slow, unorganized, drink machines empty, and my online order has been 30 minutes late. We will be going to a different location from now on. read more

Just left this location about 5 mins ago. We waited in line about 10 mins. We then sat down at 8:11 it was 8:40 and we still were waiting on the pizza. then they gave me one & I still waited 5 mins to get the other pizza. While waiting for the pizza we noticed in particularly this one employee (bandanna around her hair, with a long braid) looking clueless on what was going on. She wasn't even able to call out the names of the people who had ordered, she was just standing there with about 5 pizzas infront of her not knowing what to do with them just looking through the receipts. Someone else had to step in to help her out and she just stood behind meanwhile the whole place was still busy and a mess. As a person who had worked in the food industry, I understand how overwhelming it gets but this was just something else to witness. She wasn't even trying to do her job at all. read more

Ordered a "Create Your Own Pizza (11in)" and a "No Name Cake". My pizza was absolutely perfect- the crust was nice and crisp throughout, not soggy in the center. The ingredients were fresh and tasty. Downright wonderful! I must admit that I was expecting something completely different when it came to their "No Name Cake". An actual slice of chocolate cake is what I figured I would receive. However, I was pleasantly surprised to find that it resembles more of a small Hostess cake, their Ding Dong snack cakes. A small chocolate disc filled with a buttercream. It turned out to be a nice little moist chocolate cake that fulfilled my sweet tooth. I'll definitely be returning to MOD! read more

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I love MOD and love pizza. I always add balsamic and olive oil to my pizza before it goes into the oven for and extra kick....today, I got pepperoni, roasted corn, mozzarella, basil, tomatoes and red sauce. Their pizzas reheat well in the oven! YUM! read more

MOD Pizza - Fast Food Near Me - Houston, Texas

First time at the Fry are location and had a great experience with the staff preparing my food. The food was great, which I didn't expect anything less from MOD. Not quite as busy on a Monday afternoon which was also a win. ~ Thank you. read more

MOD Pizza - Fast Food Near Me - Houston, Texas

been coming to this location because our daughter and i absolutely love MOD we have been to different locations but this is the closest one to us for now. haven't had any complaints until today. the girl with the really long braids past her butt is the rudest but let's not forget the other younger chick with an attitude. on top of that there were no napkins, trash was completely filled up and no lids for cups what is going on with this location?!? management needs to step it up at this location asap. i know we all have bad days but from reading bad reviews on this location i see the same feedback from other customers so this is an ongoing situation here. on top of that girl burnt the pizza which my husband said he didn't mind ridiculous! read more

This is one of our favorite places to either dine-in or get to go and eat in the parking lot. We've always loved it, but they have had a special place in my heart through COVID. While we don't dine-in often, we recently went with all 4 of us, including my boyfriend's teenagers. It's one of the only places we all love. I was impressed when I witnessed an employee who was showing up for her shift getting her temperature taken and logged in a book. This shows me that they're taking their customers safety seriously. When the 4 of us go we usually spend around $50 & they had a great deal that gave you a free pizza or salad and drink with the purchase of a $50 gift card. Unfortunately, the clerk forgot to give us the card needed to redeem the free meal and the manager was so very kind and actually gave us what we needed. I really appreciate the fact that he believed us and treated us with kindness! Thanks for all of the outstanding meals! We'll see you soon!!! read more

MOD Pizza - Covid style eating in the parking lot - Fast Food Near Me - Houston, Texas

I'm not sure if it's because I came in 20 minutes before closing or what, however I think this service I received was still unexceptionable. The young lady who was making my order,had an attitude at first. I was still polite to her and didn't say anything because I knew it was late and she was ready to go home cool. Then I move on to wait to pay for my food. The gentleman helping me I guess skipped the person in front of me and wanted me to pay. I picked up some wine he asked for my ID I pull out my card holder which is clear and visible. I show him my iD. Then he asked me to take it out my wallet and takes it. For One I understand checking IDs because I have worked in the serving industry for years now, Although we are still going through Covid at the moment. so if the date of birth and expiration is clearly visible why do you need to hold the ID? He reads my eyes because I had on a mask on and realized he offended me and he pursues to give me the quick spill of why he needed to hold it. I'm like okay I understand I'm not in the mood to say anything. So I politely say I understand and continue with the payment process. When the tip part came up I made a sound because the service was not the best and at first I wasn't going to leave a tip. However like I said I worked in service so I know how these nights can go so I tipped and waited. He then calls my name quick I'm confused because my food came out before the customer who was in front of me but I was just like okay whatever. I get home to eat my pizza and it's not even cooked in the middle. It's still Dowie in the middle. And I couldn't even call to bring my pizza back because they are closed. So upset I wasted 20 dollars on uncooked food when I could've gotten a better option or even made this at home. Truly disappointed and that's why my business is going to stay with blaze pizza instead. I'll make that drive across town before I waste money at this location ever again. read more

MOD Pizza - Uncooked pizza - Fast Food Near Me - Houston, Texas

The food was very good but the attention of the employees was very bad. the oven man is rude. Saturday 05/27/2023