This is my first ever review of a place ever, and saying that might seem like nothing but trust me this place gave me an experience I have yet to have anywhere else, and I will get to that later on in the review. So first off what exactly is MOD well picture a "chipotle" or "Qdoba" style restaurant for pizza and sides. You pic what MOD you want, for example me and my gf ordered the regular 11-inch mod it gives you a price and that's it. ANY toppings you want for one flat fee, now if you're not as hungry or more hungry there is a double 11-inch upgrade, or a 6 inch available if you just wanted a smaller snack size portion. The toppings are generously listed you have all the basic meats, and veggies you could desire. Which includes both broccoli and cauliflower which I found to be fairly interesting in a pizza chain. You can also add as many different cheeses as possible, I myself chose 3 along with 5 toppings. The interesting part was the sauces. You can have ranch, white, red, sriracha, etc. I chose the ranch and added a buffalo drizzle with chicken, jalapeños, and bacon. I was going for a hot wing style pizza but I couldn't resist the bacon. My gf ordered the same but chose sriracha and a ranch drizzle. I'll get more in depth below.
The experience: We did the order online through the site, picked the location, and put down the order. My order was a "hot wing" style pizza I selected the "MOD" which was the regular size 11-inch crust , I scrolled through the list and picked my sauce which was ranch, then cheeses which was Asiago, Parmesan and Mozzarella. Then went on to the meats which was a larger list than most places, I stayed simple with chicken and bacon, I couldn't resist. Next the veggies also a larger list than most. I selected none as I wanted to try a hot wing style pizza. Finally it asked for a drizzle or any special instructions. I have no necessary instructions but picked the Buffalo drizzle. Then I put in my gfs order which as I said before was similar to mine. It gave us an estimated time to pick up, and asked for general info and we checked out as guest and put in payment info. Fairly easy process, no glitches or lag like some sites and everything was laid out nicely. After around 10mins I had received a call and if you're like me you don't answer strange numbers, so I ignored and kept waiting till the marker, but shorty after the phone finished ringing I received a voice mail. I soon thought oh great another telemarketing scam message but no. The man who was actually preparing our pizzas had called and asked us to call back about our pizzas, I wasn't sure what to expect, maybe that the ingredients were out or the wait would be longer but no. He picked up in a pleasant voice, explained who I was and he said the reason he had called was he wanted to double check the order and make sure we picked everything we wanted and were sure what we had listed. This had me impressed because that's incredible customer service, and if you're familiar with a lot of chains you know most don't partake in the best of service. I confirmed that it was indeed the right order and he told us it would still be the normal time and the call wouldn't delay it. I told him thank you and I appreciated him calling. We picked up the pizzas that night, and went home smelling the most delightful pizza scent you could ever put your nose to. We eagerly got inside and put them on the counter and opened the awesome little boxes to reveal probably the best looking pizzas I have ever seen. The pizzas were piping hot, freshly made looking, the dough was authentically shaped and brick over cooked. This wasn't a processed pizza that's for sure, and we dug in. The ingredients were fresh, flavorful, and delicious. Needless to say I devoured the entire pizza, and actually become full. I don't mean full as in that bloat feel like fast food places, I mean pleasantly full and relaxed like I had just enjoyed a freshly made pizza.
All in all I applaud this place for providing fresh food, quickly. Especially to some people like me and my gf were that night doing some shopping and wanted a quick pick up and go without grabbing a burger. I especially want to give my thanks to that man that called just to check up on us to make sure our order was correct, I have yet to have customer service like that. Especially when you walk in to pick it up and he remembers you, we definitely shared a laugh about the call but he was definitely a great guy. Will definitely go back. 10/10 read more