Salsa and queso r the reason to go here. Large portions are great. Place never looks clean but not…read moredisgusting. A little xtra care to make the place look less messy and cared for would go a long way. Still way better than Chipotle.

Love coming here with the kiddos. Service is fast, the food is fresh, and we always like coming…read morehere. I usually get a steak bowl, and the kids love the quesadillas kids meals. There is never a fight with the kids about the food, which is always nice.

2/15/26, 3:33pm, no answer in the drive thru. After waiting over ten minutes, we pulled around to…read morethe window where two workers were talking and one was on the phone. They saw us, never came to the window. Never acknowledged us, despite seeing us. We called three times, no answer but it did say they were open. Probably not going to come back to this location due to horrible, non-existent service.

Was at the Carbondale location today about 12:50. There was a line which is fine, only one employee…read moreworking behind the counter. She was taking orders out when another employee walks up and she asked him to take orders. When she comes back up she gets herself a drink and ignores the customers waiting. She acted like there was no one waiting, which a couple of them had been waiting a while. I visit this location often and have never had bad service or even bad food. This was a first.

Lost a sale because you would not answer your bell for the walk up window. That may not seem like a…read morebig deal to your location, but I WILL NOT BE PURCHASING FROM ANY BURGER KING DUE TO THE LACK OF SERVICE AT THIS ONE. So technically you lost more than one sale and my entire family.

It's just 1147 I walk up to the window when the flashing giant light in the front says they're open…read moretill midnight but they don't take care of people at window because it's too close to closing watch the video for West Main Street Burger King because 2 other people drove app to the drive through and they wouldn't even answer the window so please tell me if your business is open till 12 o'clock what time can i actually order food from you and pay money for it is it it says you close at midnight but it's at 11 o'clock can you please enlighten me Because I thought this was America if you're open I have money you accept that money for your product but I guess I'm wrong

Double bacon burger was almost too salty to eat, very thin patties and one small piece of bacon…read more Asked to have part of order for dine and the rest to go. Seemed to confuse short female cashier. She asked if all the order could go in one bag, I said sure. When order was ready, picked up bag at counter, took to table and fries were thrown in on their side with half of the fries at the bottom of the bag. I didn't tip bag on the way to the table either. On arrival, music playing was loud enough. Once sitting down, someone in the back cranked up the music and was so loud couldn't hardly talk and hear my daughter sitting with me. Went back up and ordered concrete, Tall female cashier never said thank you and walked away. I had to reach over and pull my receipt off printer. When concrete was ready, walked up and part of my dessert was on the outside of the cup. Had to get a napkin and wipe it off to handle it. Poor service and seemed like staff just didn't care. Visit was on 10/1/25 at 8:11 pm.

Great service and the girl working drove was very nice and being that we took so long deciding what…read morewe wanted. I will definitely be back.I just loved her smile and professionalism.(Myhra)

This was the worst fast food i've ever ate. There lemonade tasted like straight how piss smells. Me…read moreand my husband feel like we just wasted all of our food and money. We will never be eating here again. The service was not good at all they were rude over the headset. 10/10 do not recommend

9/3-9/4 Midnight: I just came through the drive-thru after a closing shift at my own job. Cashier…read moreLarissa was unbelievably rude and unprofessional toward me both at the speaker and window. I've worked food service, did three years as a server and cashier myself, and I have never ONCE spoken to a customer the way she spoke to me tonight. I do not leave reviews often, and never in fast food, but as a former server I know they check for their own names in Yelp reviews, so this is for you Larissa!

Extremely poor service after calling customer service number & restaurant twice. I paid for two cod…read more3 piece meals over $40.00. I did not receive a complete meal. When I made it noticed All I received was a voucher for two items replaced and a scoop of ice cream to share, I guess. I have spent money many times at Culver's but will change my habit. I suggest anyone buying food to check it before you pull away! Also, as advised, be aware "you have 17 yr olds making your food and they aren't perfect "

Not very happy, had coupon from SIU football game, they wouldn't accept it today. Almost were…read moreacting like I had made the coupons, kept asking where I got the it. ​Food was good

I got a breakfast burrito from her it was really good. I asked the girl at the window how her day…read morewas and she just stared at me. she was so quiet, couldn't hear what i was saying and she just acted like she wasn't happy to be there.

I just came back from McDonald and my smoothie wasn't even full. It's annoying this isn't the first…read moretime this has happen. Please do better.

First time at a Fazoli's. They serve Italian food fast. I don't see it as fast food really, at…read moreleast not in the same category as McDonalds. The food in general was overly salty. Everything had too much salt. It built in my mouth and I had to stop. My body was craving a lot of water afterwards. The fried raviloi was burnt, and the pasta was overcooked. The best part of the meal was the yummy breadsticks and the chopped salad. The only reason I didn't give this place a two was because the service was so awesome! I never imagined this place would have such great customer service. I forgot to tell them my food was for to-go, so I asked for box. The girl just told me that she would give me another salad so I got two for the price of one. The manager kept checking in on me to tell me the status of my food. He apologized a lot and made sure I was happy. These were all teenagers or college students too. What a nice surprise. Too bad the food sucks overall.

I waited in the drive thru after ordering my food for about 15 minutes. Then was asked to move…read moreforward in the line and then the person in line behind me who got there about 10 minutes after me ended up getting their food before me. I am not happy at all right now, for a restaurant that claims to be fast food, this was the slowest service I have EVER received.

For so many people to love Sonic as much as I do, the one here near my location in Carbondale, IL…read morehas got to be the slowest fast food place on the planet. Not that my one opinion will even matter to anyone & I'm not trying to get something for free bc honestly , I would never get it. The workers are nice enough but if someone can't get a chili dog meal after 15 1/2 minutes, they probably shouldn't be open. I quit going to Sonic a long time ago for the same reason but every once in awhile I give it a try. Never again

Omg. This place is SOOOOOOO SLOOOWWWWW!!!! It doesn't matter what you order! A drink, a piece of…read morechicken, anything...and it takes FOREVER. Idk what they are doing inside but it's only a small kitchen. Please get it together. It doesn't need to take a full episode of scandal to get a simple order.

They somewhat recently started closing the inside extremely early, sometimes multiple hours before…read morethey close and only allow drive through orders.

They lock the dining room at 7:55pm and then won't answer the drive thru speaker for over 5 minutes…read moreor more and there nobody in line. Twice I have ordered online and they said they were out of what I wanted. No they just didn't want to cook it.