The food is good. My fave is the top sirloin, small tender and delicious. One of the things that I really like about this meal is it is consistently really good. I had the souped up mashed potatoes and broccoli. Our server was very attentive and you can conveniently pay at the table with their iPad. There are two supervisors on the floor all the time, hence service is excellent. The ambiance is casual contemporary aka relaxed and fun. read more

Wifey and I haven't been to a Chili's in a number of years. Since we were in Carbondale, and being it was closeby, we decided to go there to eat. The ambience is family oriented, clean, pleasant. Our server was a polite young man, very attentive to our needs. Wife had the Santa Fe salad with chicken; I got the Surf and Turf with a 10 oz Sirloin, grilled shrimp, loaded mashed potatoes, steamed broccoli. Both meals were well prepared and flavorful. For dessert, we had the Molten Chocolate cake with vanilla ice cream topped with a chocolate shell......scrumptious. Only drawback was the price of the meal itself: YIKES! Way more expensive than I remember. Still, every once in a while, it's worth it to splurge on a good meal experience. Very recommended restaurant. read more

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The food look very nice but the quality was mixed. My wife and I had great steaks and sides. The chicken strips one of the kids at the table had were fine but not amazing which is surprising as I always love chicken strips. The fries weren't as crisp as I tend to like. Overall it was okay. Half the dishes in our larger group were well received and half were mediocre. read more

The three for me was pretty good. Service was OK, busy as usual and the lighting was perfect.

Food was great, as was the service. Did not have to wait too long to be seated. The waiter was very attentive.

Always LOVE eating here with no issues... We ordered lunch for the 3 of us for Cargo.. Very disappointed with my carnita Fajitas :-( The meat was so dry it was hard to eat. Tried putting cheese on it... soggy.... Tried Pico..... it had a wang to it. Looked at the tag and showed it expired Oct 1......6 DAYS EARLIER!!! read more

Chili's - Expired 6 days! - Bars Near Me - Carbondale, Illinois

I wanted a Crispy chicken sandwich with avocado Swiss cheese and bacon. I tried to order the grilled sandwich with a crispy piece of chicken but she said they couldn't do that. So she charged me for them to be added to the crispy chicken but left off the cheese lettuce and tomato. As you can see by the picture they really knocked themselves out with the avocado. The bacon was ok and the sandwich was tasty but it didn't have lettuce, tomato or cheese. The lack of avocado is what floored me when I looked to see what was inside. I said something to the waitress she said she would tell the manager. He came over and said sorry but offered nothing. Outrageous prices, didn't even offer more avocado! read more

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Was sat a table and was ignored for 20 minutes. Decided to just up and leave. I end up ordering food online and was sorely disappointed. Food was someone both dry and wet. I only went here to redeem a gift card but end up giving the rest of it to someone else. Chilis motto should be "Chilis, when Applebees is too high class". read more

Visited Sept 30, 2017 8 pm Wait time was over 30 minutes. They take your name and cell to text you when your table is ready. They also sent a text that had a link to show you where your place in line was.. however the link didn't work and when I brought this to the attention of staff, the girls response was that she was unaware it even sent a text regarding it. She manually told me how much longer but i think she was missing my point that the LINK DID NOT WORK! Regardless we were seated just a few minutes later. Service seemed a tad on the slowly side, but it was busy. Our waitress (blonde female with glasses) was friendly. Took our drink order. Came back with drinks and took our food order. My husband and I shared the steak and shrimp combo fajitas. Plenty for us to share. We added on the white queso and salsa for $1 (queso was luke warm at best and it was a tiny tiny cup- maybe 1-2 oz?) Sides were great- quocomole, sour cream, shredded cheese, side of beans and rice. The steak was a little under done quick made it chewy. And shrimp was smaller than what's pictured on menu, but it was good. Served with a bunch of floor tortillas. Overall 4 outta 5! Kids shared a quesadilla with a bunch of stuff inside and they had no complaints. I ordered a hot tea and wish I had a small teapot with now hot water rather than have to wait to get a refill. However when the waitress came around again she brought me a whole new cup of got water with lemon. I appreciate them giving me two tee bags. Parking is ample! The bathrooms were clean. For $1.99 you can set your kids up with unlimited games on the electronic menus. You can also view the menu (bar menu said "COMING SOON",order food [however I like the human interaction and could not see a reason i would choose to use this service] pay your bill, add a top [with a sliding scale tip calculator] and print your receipt [except ours was broken ]). This place gets packed but turnover seems to be pretty quick. So unless you are starving I say the wait is worth it. Would come back. read more

Chili's - Fajita combo - Bars Near Me - Carbondale, Illinois

The 3 for me deal for $10.99 might sound like a great idea until you get the chicken sandwich and end up with salmonella and in the ER. Get the burger next time read more

While wearing SIU attire, I asked the hostess if I could just sit at any open table for 15 minutes, just to wrap up an assignment. Half of the tables are open currently, and the entire patio is open. I even said I would sit outside. She asked the manager and the manager told her to refuse my service and that I could not sit at any of the open tables inside or outside. read more

Carbondale Il. asked for no Jalapeños on my food. I promise you they put them in there and the. remembered they should t have. I do zero heat . I drank a whole beer in one swallow. asked for water, took forever. employees just laughed. Not funny to me. sitting with ice cu ea in my mouth. read more

I'll never complain about Carbondale Chilis! Food is always good, and so is the service. If you haven't tried the street corn, you need to. Trust me! read more

3 for me burger was really good as well as the fries. I asked for medium rare and actually got it cooked perfectly. Pleasant surprise since most places fall. A little over seasoned but still tasty. Service was outstanding which is definitely unexpected in today's workplace. read more

Dont waste your time! The claim to be open till 10..twice in the past 2 weeks, we have been turned away before 7pm due to staffing, everyone is short staffed! Get it together or just close for good! read more

Our server was very friendly, funny and helpful. The holiday margaritas were good but it was very hot in there and the sun was in our eyes so they need to fix the broken window shade read more

Chili's - Christmas shopping - Bars Near Me - Carbondale, Illinois

If zero is an option, then zero it is! 1.5 hours waiting for them to get my order done and be delivered. They didn't get it done then when I called girl said it was already picked up but was not! Ugh they suck!! read more

This is goodbye Carbondale Chili's. We live an hour away and want to eat so badly. You never have any employees to work. 45 minute wait at 4:30 on a Monday with only 4-5 full tables. Ridiculous! I have given you a try 4 times over the last 6 months. I'm done. I hate it, but I won't be back ever again. The last time I was actually seated it took 45 minutes to take my drink order! Horrible service! read more

I had the chicken bacon ranch quesadilla.it was pretty good I feel like it should come with fries or something else not just by it self. We ordered the 2 for $25 my wife got chicken strips and fries with corn we also got an appetizer of bloomin onion petals. Overall food was good but service was slow, the waitress had to many tables for her. read more

Chili's - Corn on the cob. - Bars Near Me - Carbondale, Illinois

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I was the other day and they served us raw chicken! It was clearly raw!! Please look at your food before eating it! I caught it before anyone took a bite. Yet nothing was done other than given a new plate of food. read more

I used to live near a Chili's in Tampa, and it was my favorite restaurant. But that was back before corporate chain food went so entirely to crap. Both times I went to the Carbondale Chili's, I tried to pick out something they couldn't screw up. The first time it was chicken tenders. They looked like a jr high home ec project that got a D-. The second time, I just got potato soup, and it was not only out of a can, but tasted like a save-a-lot no name brand. Oh, and the waitress was on what appeared to be A LOT of pills. I probably would be too if I worked there. Save your money, people, and just heat your frozen dinner at home for yourself. It is ridiculous to pay corporate dumps like Chili's for the garbage food they sell. read more

I just really like Chili's. I pick it up once a week. Staff is always pretty nice. I wish they gave more salsa to go though, considering it's bottomless in the restaurant. I really like their salsa. read more

Went last Saturday at 430, group of 4. Service was excellent. I had the light Salmon dish with broccoli and asparagus with tomato's. The salmon was perfect cooked well, I enjoyed the broccoli too. The asparagus was not fully cooked, so that would be my only complaint. The restaurant was about one half full when we arrived and we were seated quickly. Everyone was friendly and diligent. read more

Good service with attentive wait stuff that were very kind. only issue i had is the lettuce i get on my burger always seems to be just a little old read more

Was visiting the beautiful city of Carbondale, Illinois - Home of Southern Illinois University - Go Salukis! Stopped for appetizers and drinks. Had a very good visit. Beer was cold. Drinks were good. Staff was nice. I just wished they were open later than 10:00 PM. I don't know if those are the regular hours or if they are related to the scamdemic. Recommended. read more

Having to wait 40 minutes to be seated on a Friday with a half empty building is absolutely ridiculous. No need to blame covid anymore, Ya'll need to figure it out. I saw many ppl walk out due to the wait with a ton of open tables...We wont be back unless something changes here read more

One of my new favorite restaurants. This was our first time visiting a Chilis and I was impressed! I eat Keto so I make lots of changes/requests when ordering. Our waiter didn't blink an eye and was happy to substitute anything without making me feel like a weirdo lol. I had the half rack dry rub ribs and chicken plain, subbed a house salad for the fries and bread. It was great and filling. read more

Disappointing I guess quality is no longer a thing at Chilis. Wife got worse looking combo platter that I have ever seen and poor attitude from kid bringing food. Fajitas look like a frozen stir fry mix. Gross read more

I had my first Chili's experience today & I'm highly satisfied. I had an excellent experience! The food was delicious and the customer service was superb! I placed a to-go order & Craig, the manager took my order and brought my food out to me. He exceeded all of my expectations. Craig provided many unexpected touches to ensure I had a great first experience. He's a fabulous manager, and his kindness went a long way. I will definitely be returning and adding Chili's as one of my families dinner staples! Great job Craig! Chili's is lucky to have you! Thank you! read more

Chili's has a great selection of food! Very tasty! Excellent staff! They are very knowledgeable, courteous and efficient!

Well we got here at 3. People waiting. All kinds of tables open, no staff. They said it would be 25 minutes, it's already been longer. Cars in the to go lane Edith g for ever. Bathrooms and restaurant floors are nasty!!! Covid is still a thing. Clean up your restaurant. Good grief. This was one of my favorite places to eat. Not sure I'll be back read more

Bernie is the best manager I've met in any Chili's. Because of him and how he runs this Chili's it is my husband and I's favorite restaurant. I travel to many Chili's throughout the U.S. and I can tell you he is the reason this restaurant is so successful. You've hit a gold mine with him. I hope you guys realize what a gem you have in Bernie and I hope you don't foolishly let him leave. read more

Very nice meal. Waitress was very nice and attentive. Will definitely be back! The baby back ribs were tender and the fajitas were very good. read more

ZERO STARS. In fact. They freaking owe me stars. Put it this way. If I had to choose between what they sent me and a 10 piece McNugget that sat out in the open for 2 days... pass me some sweet and sour and let's roll the dice. I got a steak broccoli and side salad. I am keto. Limited options here with covid. I know chili's isn't going to have Ruth Chris quality steaks. But holy crap. This was the most pitiful excuse for a steak I have attempted to eat in YEARS. I wouldnt use this as stew meat. The broccoli was good. At least the pieces that didn't have the old mold all over them. Couldn't eat the side salad, lettuce was rotten slimey garbage. Like literally when it goes to brown slime when you accidentally forget to rotate it out of your crisper. Ffs management, this was absolutely disgusting. And I don't ever leave negative reviews unless it was absolutely horrible. Id rather leave positive. But your only positive of this meal was the diet coke. Good job on that. read more

I worked there for a week. I watched a cook test the temperature of mashed potatoes that was being served to a customer with the back of his hand. i loved Chili's before I started working there and will now never go back read more

Waited while plenty of open tables. (Social distancing not related). Food was below par. Everything tasted Freezer burnt. Dessert came with our meal (in which the server forgot) ask for a table seated in a booth. Server was friendly. Though not fully trained. Not recommended. We have had similar experiences at this location. But we had a gift card. read more

I would rate this restaurant higher but the service blew it. The ribeye was probably the best I have ever had period. The slaw portion was dinky, and the loaded mashed potatoes are good! The garlic bread also good. I would go back, but probably to a different location. read more

Great all together! The food was amazing! Staff was great. Was very clean and everyone wore a mask.

ordered from its just wings in carbondale, il (chili's) and was EXTREMELY dissatisfied and disgusted to say the least. previously, i had been eating my food in the dark (my mistake) when i realized the chicken was tasting a little rubbery. turned on the lights to find several pieces of severely uncooked chicken. needless to say, i will not be eating here again. i recommend you all save your money (although it's fairly priced) and your stomachs ! read more

Chili's - undercooked chicken - Bars Near Me - Carbondale, Illinois

Nothing else takes the place of quick food sizzling hot and spicy just before or after a Southern Illinois Saluki Game like the mouth watering 2 for $20 deal, great food, loads of fresh hot chips and salsa, good friends and memories. Chili's is the #1 place to be your glass is never empty and the plate is full. read more