Heidi was amazing. She is like a rocket! It's not too many times that you get quick and flawless service at restaurants. It's like she is a mind reader. Before I could complain about anything, she fixed it. Her observation is on point! The food was good. Restaurant was clean and plenty of parking. I don't have one complaint. When I'm in the area, again, I'll definitely visit. read more

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Worst steakhouse ever first when we walked in the door the greeter didn't even greet us or even speak to us I said, can we have a table for two he looked at his paper for about 30 seconds dumbfounded and I said don't worry about it we'll just sit at the bar no, they were not busy. There was literally nobody at the bar top. or seated at the table surrounding the bar. Next, I ordered a New York medium rare strip with a side salad and steamed broccoli Wife did order a cheeseburger with fries. She said the cheeseburger was good, but the fries were old. What I got was not what I ordered for one. I didn't get a side salad for Another. The steak I got was not medium rare but the steamed broccoli was nice. I complained about the price because the steak was not cooked correctly they offered to remake me another one, but who wants to sit there in while your wife eats and you're not eating so I said no just adjust the price they took $6.50 off of a $25 steak dinner I asked to speak with the manager because that was not enough and he comped my meal after complaining and I told him that someone at a steakhouse should know how to cook a steak. he did say he was a new manager is just taking the place over so hopefully he can fix it but if you're cook, can't cook a steak and let him wash dishes. read more

Logan's Roadhouse - Not a $25 medium rare New York strip - Steakhouses Near Me - Marion, Illinois

I'd give the service 1 star, and the food 1 star. Wife ordered a filet, I think their filet may be filet of sirloin. I had a ribeye, it was bad also. Kids had a chicken dish that looked like a throw together microwaved mess. read more

This restaurant is disgusting and their staff is awful - like zero Customer Service on top of bad food. Take my $22 advice and take your family next-door to Texas Roadhouse. I went for lunch - a steak Cobb salad - today (first time Logan's customer - last time Logan's customer) RAW BACON was mixed in with the food, and as I was pulling out and realizing how much of it there was, my stomach started to hurt. So nauseating to think about it! Instead of adjusting the bill or offering me something different, the bartender had me pay the full bill $21.66. So I wasted all of my time and never got fed because who is going to eat raw bacon - like seriously this place is despicable do not do not do not eat here. I filed a complaint with corporate online right after - and we'll see if they give me my money back, but I'm honestly considering talking to Navy Federal Credit Union and disputing the charge - like I can't even... Grossed the eff out. read more

Logan's Roadhouse - Wasted money - Steakhouses Near Me - Marion, Illinois

Waiter never came, we left. It wasn't busy at all either. Zero stars should be an option. At least we didn't end up wasting our money here. Wouldn't want to find out how they cook their food. Based on another review, it doesn't look like it would have been a good experience. read more

Me and my family went here to eat, we specifically asked for the hightop but we "couldn't sit there because the waitress won't serve tables with kids" Later on the bartender, Jadea was very rude. She made snarky comments and our food was not worth 75 dollars! Hire better employees or keep them in check!!!!!!!! read more

I just had lunch today at Logan's in Marion Ill. I only went there because Texas Roadhouse had a line out the door. No one was there almost empty. Bar top looks/feels like flooring you would get at a Home improvement store. Ordered a Ny Strip had alot of grisle in it asked for a loaded baked potato only had sour chream. Steak had no seasoning. Bartender didn't seem to care & wasn't even at the bar most of the time. Sub-par or MID ...Food at Best. Here is some advice if a restaurant has a line out the door & one doesn't There is a REASON read more

Service was good, food was not, wanted to try because never been. Bartender was nice and friendly. Bread was good steak was over cooked the first time the second time undercooked. Just ate it anyway and when they brought the second plate just brought the steak no sides. Prob wouldn't go back I think Texas Roadhouse is better. read more

I was excited to find this steakhouse because it was one of my late father's favorite chains. It looked clean, and we were seated immediately. Unfortunately, I received less than professional service from the server. On May 22, 2024, I took my aunt and myself to Logan's in Marion, IL, to celebrate my father's heavenly birthday. Every year, I celebrate him with his favorite: a juicy ribeye. The server who came to my table was very opinionated and rude. The food looked and tasted great. However, my steak had too much hard gristle running along one side, and so after two bites that I could not chew or swallow, I requested another one. Our server, Callie, informed me that I should have ordered a sirloin like she does because a ribeye has a lot of marbling, which is how it should be. She rolled her eyes and showed disdain when I explained the difference between marbled fat and hard gristle. Once I saw her rudeness, I was uncomfortable requesting a new steak. I told her to remove my meal from the check and said I would pay for my aunt's meal. She left the table, had the nerve to send a different server to my table with the check (I guess Callie didn't want to deal with me), and had the people in the kitchen pointing and looking at us at our table. I usually do not think negatively of people doing their jobs. However, it was obvious that the workers had been told something terrible about me and our table. Several staff members gathered in the kitchen area and pointed at us to ensure we knew they were on Callie's side. It wasn't very respectful! I asked to see the manager, whose name is Seth. As the manager, he should have been coming with an apology and a solution, but instead, it felt more like a way to hurry up and get us out of the restaurant. Seth held his head down, nodded a few times as I explained my dissatisfaction, especially given the momentous occasion, and then said, "Yeah, I am sorry....," but not for anything specific. I left the restaurant having had nothing to eat on my father's birthday and was extremely upset at the treatment we received. I rarely go out to dinner, but I know I will not be returning to the Logan's in Marion. I want to note that my aunt and I were the only people of color in the restaurant. Callie was bold and unprofessional with us from the beginning. I always hope that race isn't the cause of ill-treatment, but I do feel a responsibility to say that I think that it was. This was the first year I was sad AND mad on my father's birthday. The one bright spot was that we had taken photos of our food and happy moods before the nasty behavior from the staff occurred. Most of my reviews are positive, but in this case, I will not be recommending Logan's in Marion, IL, because of how we were treated. If you go to this steakhouse, do not even mention my name! read more

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Wifey and I were looking for something new to eat. Since we didn't feel like ordering the same old food, we decided to give Logan's Roadhouse the nod. Wife ordered the Teriyaki Chicken (with a Garden salad & steamed broccoli). I ordered the Wood Grilled Chicken (with the Loaded baked potato & steamed broccoli). The meals came with R/H rice (mixed with minute pieces of vegetables) as a base for the meats. My wife enjoyed her Teriyaki chicken meal except for the rice. Since she doesn't care for rice, I ended up getting a double helping of it. While I too (mostly) enjoyed my meal, the grilled chicken (covered in a Parmesan Peppercorn sauce) was a little hard to cut. Probably was overcooked causing the chicken to be dry and tough. Both meals were well seasoned and delicious, though. Before I forget, the Yeast Rolls are a 5-star must. Paired with the whipped butter, it's a great addition to the meal. Besides the blip with the grilled chicken, it's a tad pricey. (Nothing that a $40 Door Dash Christmas gift card couldn't help cover.) Recommended. read more

That peach "cobbler" was possibly one of the worst desserts I've ever had delivered. I took two bites and threw it away. It was cold, in a Styrofoam cup, and was a soupy mess and smelled fermented. Like you put real cobbler in a blender for a few seconds, then covered it with foil and put it in the fridge for a month. God knows how old it was. Awful. My stomach already hurts. Steak was ordered medium and showed up medium-well. Broccoli was overcooked and mushy. Sweet potato was ok. Never again. Gross. read more

Logan's Roadhouse - "Peach Cobbler" mess. - Steakhouses Near Me - Marion, Illinois

Service was lacking the day we went - food was ok. Why do I have to use 85 characters - straight to the point is always best in my opinion. There- for my 85? read more

This was our first time at a Logan's. We really enjoyed the service which was excellent and the food. My husband had a filet mignon and I had fish. We both thought the food was perfectly done and well presented. It was hot when it arrived. My husband ordered a gin martini and it was prepared as requested. We went early, about 5pm, and it was nice and quiet and thankfully they didn't have loud music or TVs. read more

We went for a meal at roadhouse in Marion Illinois. The service was nice. The food was horrible. The steak was so tough. You couldn't eat it. The sweet potato is from was burnt on the inside and outside. I'm recommending people not to visit that restaurant in Marion Illinois because it's not good food don't waste your money cost us over almost $60 to eat there and couldn't eat the steak or the sweet potatoes. Please take my advice and do not try the steakhouse. God bless you all. read more

When entering Logans we watched 2 waitress run away from us to the back kitchen, lol. we patiently waited 10 mins to be sat and had the bartender as our server. She was busy managing the bar although her attitude was not up to par. We waited awhile to get our drinks just to find a bug in our tea. when showing the bartender (our sever) she proceeds to jokingly tell my husband "extra protein". i guess it was supposed to be funny, but it grossed me out and made me want to cancel my food. Other than that we had no other issues. We requested a new sever and had a great experience with Sarah. She was very accommodating and attentive. Made our experience much better. read more

We ordered a full rack of ribs to share. When we got ribs there were 5 bones. We asked for manager and he was rude. We told him we expected more. He said they don't sell them that way anymore but by the pound. Price is same and you get less. Shrinkflation. Still no excuse for him being rude. read more

I've ordered the steak kebabs twice and both times they were filled with gristle and not good.

Excellent food our steaks were done just right and the sides were very fresh and good. We liked the rolls and the Server filled our drinks constantly. Candace was amazing. She's a very talented waitress and knows what she is doing. Got us in an out of there very fast. read more

Myself and my girlfriend went there awhile back we were dressed casual. They were rude to us and said they couldn't serve us. So they suck avoid if possible! read more

I would have given them 0 stars if it allowed it. i realize it is 3 days before Christma, but my husband called Logan's to make a reservation for 8. They told him they do not accept reservations, but he could come up and get a place in line. he went there around 5:20pm. There was another party of 8 that came in about 10 minutes after him and he said they could go ahead since they were setting up two tables of 8. When my mother got there 5 minutes later they had set us up at the bar top tables. My mother is 83 and can not sit at that. Instead of having the other much younger family take the high top they told us to wait a little longer. I noticed at the back there were 4 open tables. I asked if they could turn one of those into an 8 top. The manager then informed me that she had accepted an impromptu 10 people reservation. I was floored. I asked why we were told they didn't take reservations. She said they don't they just made an exception for them!! great!! so I said could we take the other two four top. She said no she couldn't do that to her waitress. In the meantime, they proceeded to sit two more 3 tops in her station. I can not even imagine how this place stays in business with this pathetic management. DO NOT GO HERE!! Update: after 2 hours and 45 minutes, the manger said they do take reservations and she didn't know who told us that they didn't. The next 8 top came open and she was supposed to give it to us and then she couldn't. So we finally Left. Pathetic manager read more

Stopped here with friends over the weekend, I ordered the grilled meatloaf, which came.on a bed of mashed potatoes and was topped with mushroom and onion brown gravy, and has corn on the side. OMG, it was so good. Meatloaf had great flavor. Friends had the Logan steak, it's a 12 oz. sirloin, they ordered it med rare, came with baked potato and salad. The salads were huge, hot buttered rolls are served when salads are brought, oh, they are soft and delicious. Friends said their steaks were cooked perfectly, could just about cut with a fork. I had eaten here before but friends hadn't, and they were both hooked by the time we left. Worth the drive. read more

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OMG the food was great and the portions were much bigger than I expected for the price! The atmosphere was quaint but ver nice and clean. The staff was very friendly and attentive. If I'm in this area again I'll definitely be back! read more

Got a to go soup and salad which was mediocre. But their attention to packaging to go orders was like I've never seen before. Everything arrived perfect. read more

Party of 6 walked in with no wait. Our server was attentive and kept the delicious rolls filled at our table. Everyone in our party had steak. For a chain restaurant, the meat was pretty good. I really liked the new Maui steak bites with grilled pineapple, the kids enjoyed the sirloin steak, but my husband thought his filet was a little tough. The sweet potato was delicious! I tried the hunch punch slushy lemonade, and it was delicious! We will return when visiting our Saluki. read more

Logan's Roadhouse - Hunch punch lemonade slush - Steakhouses Near Me - Marion, Illinois

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I ordered a steak and it was flavorless and under cooked the mac&cheese was terrible the best thing I had were fries and they were ok.

This place stays busy! We came about 5:30 on Wednesday night and got a table within 10 minutes. Our waitress, Candace, was a good waitress. I was not impressed with the cleanliness of the floors or the restroom. I had the Caesar salad, 12 ounce ribeye, and baked sweet potato. I think that the salad dressing was a little too salty. The ribeye was much more fatty than I prefer and came out a little colder than I would've liked. The sweet potato, however, was nice and big and fluffy. It was cooked just right, not overcook them mushy. I tried the unsweet peach tea, but didn't care for it. My husband had the dinner salad, chili, chicken tenders and white gravy. He was satisfied with the meal. He said that some of the salad was a little old, but the chili and the chicken tenders were OK as well as the gravy. We will be coming back to this area in about six days, but I do not expect to return to Logan's. It just seem to be a little too noisy where I was sitting for me to really enjoy my meal. read more

Pretty sad when a restaurant try's to pawn off an old piece of sirloin as filet mignon. The manager even tried to tell us that it was a filet mignon. Was not offered to take it off our bill. Never going back! read more

We went for lunch and were surprised. Great atmosphere if a bit on the louder side. We ordered a burger, and a pulled pork slider plate. For a starter we got the salmon dip. I would go back again and again for the salmon dip if i could! Service was fine and our server was helpful and knowledgeable about the menu. Overall a good experience. Not too expensive and a tasty option in the area. read more

Service is good, food is amazing! Will definitely be back for the surf and turf. Steak, shrimp and crab cakes all for 26 bucks! I think so!!! read more

This place doesn't deserve one star. The server could barely speak properly from her meth teeth, horrible service. The soup had a nasty layer of grease on it, which tasted gross and old. The two orders of chicken strips were nothing but breading. Next time we're going to McCallisters. Don't waste your money on this place. read more

Food and service is always decent. For me the though the price for the quality doesn't compare to Texas Roadhouse.

I have gone to Logan's many times and the meal has been excellent. I usually order the 6 oz sirloin. Four of us went mid January to celebrate my husbands birthday. The flavor of my sirloin was terrible. Best part of my meal was the baked potato and roll. My daughter ordered a steak sandwich, which was so gristly she could not eat most of it. Another friend ordered pork chops which she said were good. My husband ordered a larger steak which he had to put ketchup on to eat, due poor flavor. We were so disappointed and will probably not be back any time soon. Service was somewhat slow, but figured they were short handed. Ambiance was fine, however seat was all torn up that were expected to sit on. read more

Visited here with family and I was so pleasantly surprised to find a menu much more than a steakhouse with so many great options. The peanuts and rolls were a great touch to start the meal. Only great compliments to our efficient and organized sever for accommodating our party of 15+ without a mistake! (We made reservations prior to visiting). Ordered a steak 6oz sirloin that came with 2 sides. I asked for medium and it was a touch more rare than I expected. There was a great seasonal menu as well. What a great atmosphere overall. I was fairly impressed considering it's a chain. read more

Logan's Roadhouse - Very tough steak, hard to cut - Steakhouses Near Me - Marion, Illinois

Jamie at the Bar is top notch with service! Food is consistently great! Always a good value.

The chief needs to learn the difference between a medium well and a well done my steak was supposed to be medium well but it was almost dry so the cook needs to be shown how to cook a steak read more

Logan's Roadhouse - Steakhouses Near Me - Marion, Illinois

Food was delicious, service was friendly and quick! I love the feel/vibe of the interior.

Very nice staff and very nice meals. Would recommend to anyone and the food is amazing.BBQ Pick 2 Combo I got this and my brother got Filet Mignon and it's amazing. A waiter spilled a drink and was very nice in cleaning it up and apologized for everything. Al in all a 10/10 read more

Ok,....ordered steak rare, came medium. Got my salad with my meal. Best thing was the croutons on the salad. Felt like they are trying to be Texas Road Sent your corporate an email as requested and have not received any response read more

I put two stars instead of one because the service was great, server was timely and exceptional. However this might have been the worst steak I have ever had. If you do get steak do not ask for the garlic butter, you will be ordering basically expensive butter soup with steak bits. Server asked to take the steak back the first time because I asked for medium rare and I got well done. read more

Amazing food and amazing service! Heidi was the best server we have ever had. The establishment was very clean and the food was cooked perfectly. I will definitely go back before I have to head back home to Texas!!! read more