SUMMARY: Incredibly professional, incredibly thorough, and incredibly competent. We are so lucky…read morethat we did a little bit more searching when our almost-flooring guy wasn't very responsive and we gave Design Floors an opportunity. Glad we did. 5 enthusiastic stars! BACKGROUND: We were recommended to a flooring company by our realtor and I got frustrated by the untimely communication between us and his company. Finally I made the decision w/ my wife to end it right then and there and set an appointment with Siegfried (owner) who was very professional and sounded very competent over the phone. COMMUNICATIONS Let me tell you how impressed we were. After my initial phone call w/ Siegfried, I set an appointment and asked my wife to reconsider and meet Design Floors. Siegfried was always on the spot with anything we asked for. He even provided samples for my wife to take back to our new home and we laid them out on our floor to decide. We finally settled on a color and made an installation appointment. One thing we appreciated is how fast he would answer our questions. If it wasn't by phone, it would be text. INSTALLATION / CREW My wife was representing us at our home and keeping her keen eye on things. She was especially pleased, and as a former corporate interior designer, she knows where companies/contractors will short cut installs. According to her, they did everything right. We put in vinyl flooring throughout the entire home except the master bathroom (we have pets; i have bad allergies) and it looks gorgeous. Because our house was completely empty, they were able to finish our 2,400 sq ft home in 3 days. Might be longer if you have furniture. The crew was led by a man named Elly (sp?) and he and the guys were very respectful of our home and took care to make sure things were clean after every day. They took away all the refuse from the demo and took away boxes and other misc sundries after each work day. Siegfried arranged the plumber whose prices were competitive with market rate. There was an accident (small hole in wall) while moving a piece of heavy furniture but Siegfried decided to take care of it on his own dime. Wow, we were impressed! PRICING Speaking of pricing, his rates were competitive with the 3 other shops I called for estimates. PICS These are just a few shots. Our place looks amazing and we can't wait to move in!

Design floors did our living room.and kitchen flooring. Great selection and professional service.read more

Now did a great job. Highly recommended. Came over and project went smoothly and quickly.read more

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.

Youngblood's Hardwood Flooring just completed repairs to our 35+ yeqr-old flooring. Their skilled…read morecraftsmen, Augustine and David, did the most perfect job imaginable. Repairs required lacing in new flooring for several holes that were cut previously to install foundation support and several areas of buckled flooring. The joinery to lace in the new pieces to the existing floor is so perfect that the joints defy identifying where new meets old. They worked quickly and efficiently for about 2 days, exactly on time as agreed. They removed all the debris and vacuumed all areas when done. The cost was considerable, but for the skill and quality of the work, and professionally meeting high expectations, the value received was worth every penny. David Youngblood was excellent in communicating with us and explaining as needed. If we ever need any such future work Youngblood's will be who we call.

He gave me the choice between pulling the baseboards off or running shoe moulding along the bottom…read more I went with shoe since the paint was fresh. The miters at the corners line up and nothing had to be repainted after.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

Mehrdad and his team made redoing our 1990s guest bathroom so easy. He works with the homeowners to…read morecreate something they love, and his communication was exceptional! The whole crew has phenomenal work ethic, and they aim for perfection! The price he quoted was the price we paid and about $10,000 cheaper than another quote we got! Very, very pleased! Already planning to use Della Floors and Construction in the spring to redo our Master bathroom!

We have always had a great experience with Della Floors! The attention to detail is very…read moreimpressive! Highly recommend!

Look no further, NTX Floors has it all!…read more Quality products - CHECK! On-top-of-it customer service - CHECK! Prices that do not break your budget - CHECK! Plus, the whole process took less than 2 weeks... meaning from the time we walked into the store, scheduled an estimate, ordered our carpet, scheduled a removal and installation date to walking on our new carpet. Talk about efficient! If we ever need anymore floor work done, we'll be return customers. :D

Nate and his team just finished installing carpet for us and we are pleased with the end results…read more Their prices are competitive (we got about 5 quotes) their process is efficient, they were on time, extremely respectful, detailed, hard working and clean. I highly recommend these guys for your next flooring project!

They came out so fast to give me an estimate and the price was reasonable. They installed two days…read morelater. It was amazing. David was my sales person.

Quick response, friendly and professional sales process, timely delivery and installation, quality…read moreproduct, competitive price. What else could you want?

We are extremely happy with Ed and the team from A1 Flooring…read more They remodeled two of our bathrooms. The craftsmanship was excellent. They were mostly on time, did excellent work, and did a great job of cleaning up afterwards. After getting several quotes, I had some concerns because A1's pricing was so much more reasonable than their competition. I would recommend A1 to anyone who asks.

My review exceeds the character limit. They are labeled page 1 to page 9. Unfortunately, to get the…read morefull aspect of the issues, I cannot cut it down.

GC Flooring Pros is a fantastic company!! Our house recently had water damage due to a leaking…read moredishwasher. Jeff Cappon came to our home to assess the damage and provide us with an initial estimate. After we accepted him as our contractor, he worked directly with the insurance adjuster and answered all questions and concerns the adjuster had. He consistently kept us in the loop when communicating to our insurance company. The letters GC in the name should stand for Great Company, Great Contractor, or Great Communicators, because Jeff and his staff kept us informed every step of the way. They communicated what to expect, timelines, and any unexpected issues needing to be mitigated. They were quick to respond to any questions we had regarding the project. They accommodated changes we wanted for our kitchen vent hood and were really helpful and patient with assisting us with flooring options. Renovating our home after water damage was very stressful and inconvenient. GC Flooring Pros made that transition much easier and less stressful because of their great communication, and the quality of their work. Jeff's team did a phenomenal job, and to be clear, we are 100% satisfied with the work they did for us. GC Flooring Pros is a wonderful company with a salt of the earth staff, and we would definitely recommend this company for all of your flooring and restoration needs. Germaine & Tiffany G.

Had new hardwood flooring, countertops, painting, and lighting installed. From the beginning…read moreworking with Jeff was professional and detailed in reference to my concerns. He was very responsive and quick to address a few questions I had . Their painters, electricians, countertop, and flooring contractors did a great job and all were very professional. Caleb, the project manager did a great job on this project, he made sure all work was done properly and in a timely manner. He kept me up to date on the status of the project. The new flooring looks great. Thanks to Caleb for accomplishing everything in a timely manner.

I needed new tile floors in the kitchen and laundry room and found Draper Floors was located about…read more1.5 miles from my home. Draper Floors has a large selection of flooring to select from including ceramic, porcelain, and wood. With Tim and Joshue's help my wife and I found the perfect, reasonably priced tile for our project at Draper Floors and once we ordered the selected tile Ronie and his crew demolished and removed the old flooring and installed the new flooring with care and attention to detail all in a span of three days. They also moved furniture and appliances and covered furniture with plastic to minimize dust from the demolition of the old ceramic tile floor. I like that Draper Floors is a local neighborhood service and when the time comes to update our bathroom, we will use Draper Floors tile selection and installers again for the tile work in the bathroom.

We recently replaced tile and carpet in our home. We are new in this area and didn't know who to…read morereach out to. Draper was our fourth bid, and I am so thankful we found them. Wonderful knowledgeable, experienced people from showroom to installers. We highly recommend them. Great experience!