It's a big world and there's good and bad everywhere; factor in people's personalities;…read moreUnemployment, covid and the rest; Nothing's perfect. Here is the email I wrote to them after I received my package. "Not only is the print in mint condition but your experience, care and meticulousness in packing and shipping clearly showed and was exceptional; our concerns about the winter weather and rain were also handled perfectly.  I am really glad I spoke to John, I believe his name was, about other shipping options which really made a difference in the total package shipping costs  in these hard times, Bravo. Just to let you know we never doubted your expertise and capabilities, it was just the amount of time to get this present to our aunt that was a concern, she loved it. The only thing besides thank you I can say to you is "Never Change". Because of the service that I chose, this lithograph, in a very strong tube passed through at least 5 of the United States in the middle of winter, that is Vermont to California, and arrived on time unscathed; And all for a total price of $38 you can't beat it, and all by telephone and email. here's a tip for all of you: whether you are on the phone, writing a text or email, keep a smile on your face no matter what, period. Just think about what would happen if you had a smile on your face when you met these people in person. This was my New Year's resolution for 2021 and it goes a long way in this world. Peter M

Very disappointed in the customer service. Don't bother reaching out to them. They don't respond to…read moreany calls or emails.

Katie's has come through again and again over the years. They created a ring for my amazing Lapis…read moreLazuli cabochon, fixed an extremely fragile 18ct necklace, and had the perfect rings for our commitment ceremony and gorgeous jewels for the wedding.

Terrible service - I brought several items in last January; she completed all but one. I called and…read morecalled, left several messages, no response which upon reading historical reviews here seems to be a common theme. Went to the store to pick it up was told it wasn't there, asked for a follow up call which never came. Called again, discovered the ownership had changed and this is now Tossi's Custom Jewelry (not able to locate on Yelp). After several conversations with her, I was told my item was ready. Went there to pick it up, the ring had not been polished or sized as requested. She told me if I would give them another chance she would resize it at no charge to make things right realizing that this had been a disaster. I agreed stating as long as it was not going take months. I finally reached out this month (November) as I had not heard anything. I received a call back saying that it was ready and that they had called and emailed me a month ago, neither of which I received. Yesterday I drove the hour and a half it takes me to get there (I also moved during this process) and discovered the door was locked however she was there doing some work and reluctantly let me in, seemed put out to have to open the safe and then said the ring had been resized but she would now have to charge me for that - "I mean I know she was supposed to do that and didn't but.." is what she said to me. She got on her computer and said "oh, I guess this was set up as no charge so whatever I guess". My response was, "that is what you said". I left and will never return. If not for the interaction I had yesterday, I would not have left a review since she had agreed to make it right, however yesterday's experience changed my mind.

Ferro Jewelers is our favorite jewelry store by far. Over the years, we have purchased a number…read moreof unique estate and custom pieces from Brian at Ferro Jewelers. I have always found the experience and service to be exceptional. Most recently, Brian designed and fabricated a custom ring setting for us that was absolutely stunning. The attention to detail and craftsmanship were everything we hoped for. We live in NY and ski in Stowe. We visit Ferro Jewelers every time we are in town.

I highly recommend Ferro Estate & custom jewelers. They were so wonderful to work with my husband &…read moreI were highly satisfied with our jewelry & our purchases. I'd definitely buy from them again & I'd recommend all my friends & family to go here! Thanks for all you help & support! Elisha

I've had a desktop PC for over two years (Dell) and a month ago it wouldn't boot up. I took it to…read moreThe Computer Barn on the Barre-Montpelier Road for them to fix it up. They have a standard 3-day turnaround time, but the next day they called me saying it was fixed up. It was as good as new and they gave me the part that needed replacing (which they did). I've had three separate transactions with these fellas, and they were all successful. I wholeheartedly recommend The Computer Barn. They do top notch work and their pricing is above board. I cannot recommend them enough!

This place is Awesome!! The Staff is knowledgeable and always willing to help. The even stock parts…read moreand have good deals.

YES! Pop Color is a great locally owned and operated print house. They have endless abilities and…read morea super friendly and helpful staff. If you have read any of my previous posts you know that I am a customer service queen and Pop Color hits the customer service nail on the head. Print houses can be intimidating to a new designer and on top of that, I'm a self-taught one. Printing quality projects presents a whole other level of education and knowledge, Francine at Pop Color helped me right along. Her patience and willingness to show me how to set things up properly and understand a bit more about printing really had a positive impact on my experience and my design knowledge. I felt welcomed and appreciated. The print projects I have had printed here have been high quality, I have yet to have a better experience in the greater Burlington area.

As far as printers go, this company is awesome! They produce amazing work and are very easy to work…read morewith. I used them to print some postcards and business cards that I had designed myself for my small business. They were very helpful and knowledgeable about design, paper and printing techniques (things I am not very familiar with), and were always very responsive to questions. I will definitely use them again in the future!

We use Alarin Tech for our home and business and they have always been super responsive, helpful…read moreand reasonably priced. From fixing my Mac, integrating our POS systems or Wi-Fi, Dan has been nothing but professional to do business with. Highly recommend Alario!

Called them with a swollen laptop battery issue. They removed it in one day, charged a very fair…read moreprice, and checked for damage caused by the swelling battery (none).

Kind of a must-see in Burlington. Even if you don't really need anything, it's worth wandering…read morearound this little warehouse. You seriously never know what you might find. Old stuff, cool stuff, weird stuff and sometimes useful stuff. Last time I was there they had a baby grand for like 200 bucks. You can find absolutely anything here. Great for furniture if you're not terribly picky what it looks like. You can always paint it. Still cheaper than buying something new.

Shout out to Tom in the Tech repair/sales department. He quickly identified a problem with my…read morelaptop, thereby saving the day! I highly recommend this place.

Saved us in a pinch when my husband left his computer charger in another state and needed to get a…read moredocument turned around. They had exactly what we needed and were very responsive. Glad to know this is in the MRV!

I am not a techy person so I brought my computer the a "professional" to back it up and clean up my…read morefiles. After spending several hundred dollars, the owner of this company, Dave, has lost hours of video memories of deceased loved ones, important documentation, and most of my music. What's worse, his demeanor is off-putting over-talk, which, when challenged, turns into juvenile erratic whining. Unprofessional at best. I was told to avoid his business, and so this story is a tragic tale.