What is wrong with these people? I dropped my laptop off a week or two ago. I came in today expecting my computer to be ready. I am easy going about this kind of thing. It wasn't ready. This, of course, is inconvenient, but, still, it's not why I am complaining.
The minute I walked in the shop, the repairman's demeanor was agitated and weird. His smile was forced barely concealing his irritation. He complained that my VMs were full and that I hadn't kept up with my emails. Fair.
He explained that he hadn't been able to get through. My bad. I guess. That wasn't the problem.
I called them shortly after dropping the computer off. I gave them the go ahead to do the repairs at whatever the cost. I expected them to be done. It's OK. I was ready to pay for the parts and get it done. He acted really irritated at me. All I did was express that I would have wanted him to tell me that I needed to pay for the parts before the repairs could be done. Why could he not have told me when I dropped off the machine? Or when I called the shop and authorized the repairs?
I was speaking in a calm tone just legitimately telling him that I had thought that I had authorized the repairs over the phone. He said something about how I needed to pay for the parts first. I said fine, but I have somewhere to be. I had authorized the repairs over the phone.
The guy was so fidgety and his anger was apparent behind his false smile. Why does someone have to be so angry at someone who is about to hand him $500? At least? And that wasn't the problem.
The guy is one of those sensitive types who is sensitive about his own feelings and not about the feelings of others. Sensitive guy, amiright? He was so tense and needlessly. Nerd.
I just wanted to pay for the repairs and get my computer back. He was worried that I might abandon the computer without the repairs. I actually showed up with a credit card willing to pay for the repairs or for the parts, so his suspicion that I would have abandoned the computer was immediately proven false.
He became really angry, and I only spoke in calm tones while I watched this dude just approach me searing with rage.
He just handed my computer back to me with a refusal to fix it just because I was calmly stating my case. Absolute Sexism. read more