Very happy with them! Had my screen replaced it stopped working a week later called them and they fixed it right away no change! Great customer service! Will be using them again! read more

Hi, I brought my husbands iPad in because the screen was broken and you folks helped me tremendously. You fixed it and I had it back the same day and I am so pleased with the work that you have done and I just wanted to make sure that I gave you an excellent review. read more

When I arrived at the store the sign said "Open" but there was no one there. A sticky note on the door read "Be back" with a number, but when I tried to call the number (3 times), it went to voicemail. Never replied to my attempts to schedule at appt or replied to my phone call. Waited for an hour in the cold from 1pm-2pm and nothing. Unreliable. read more

Terrible and unreliable. I had an emergency with my iphone, i submitted "twice" a request for service. Neither time did they give me the courtesy of a reply. I often have situations that require some assistance, would have possibly been my new go to guys, i just relocated here from the south. I'm sorry they could have at least replied. They've lost the ability to earn my business. Lost ability, lost income. I guess they are so wealthy they can afford to throw money away. Its hard to get business, easy to lose it. I wish it would be let me post without a star rating, there isnt a zero option. read more

I had brought in my Samsung A32 5G for a screen replacement. They fixed the screen but after that, no one could hear me unless I was on speakerphone. I took my phone to a different repair shop and they confirmed that the internal microphone was damaged when the screen repair was done. I called Phone Depot back and they denied that they did anything wrong and wouldn't give me a refund. Not cool guys read more

Needed an IPhone screen replaced. The fix was quick and well done. Noah did a great job and was very kind.

I came by just before closing. and he fixed my phone very quickly and for free. To top that off he insisted that i should have a new screen protector. very kind. very quick. read more

Absolutely horrible experience...avoid at all cost. I went after my phone cracked because was the only place open on a Sunday. After the first hour and a half they tried to give me the phone with half the screen black. An hour later picked it up and drove away, just to find that the screen was frozen. By 7 pm that night I got the phone, and their excuse was they don't buy the correct screens because they are too expensive, and 9 out of 10 times they are faulty, but had no problem charging me for it. 2 days later I dropped the phone on carpet in the case with a screen protector and the screen cracked again. I have never see a screen crack so easily, and when I took it back for the 30 day guarantee they said they would not fix the phone. I'm not even sure this is a legal business and should be looked into. I also hear heard that Wires Computing does a great job, go there. read more

Broke the screen in my iPad mini2. Had many estimates of price... from around 100 to over 250... there are many places that don't even want to do it. This place was quick, cheap and did a great job for less than 95$. I would go back again if needed. Good service good quality. Update. I broke new screen by pockin it too hard and they covered the repair due to the screen only being a month old. This place rocks.! And stand by customers needs... will be back... thanks guys read more

Very good service. Reasonable price. Gets the work done within a day. I have used a few times for battery replacement and screen replacement. Will definitely make this my shop for any future repairs. read more

This place is great. Friendly and knowledgeable, he can fix your phone. The location is good. Sometimes you ring the bell and no one comes. I just try in a bit or call. Works easily enough. read more

Honest repair shop. I liked the owner Mohamed and he even gave me a discount on swapping out my iPhone battery. I let him know that I got a lower price elsewhere and he offered to match it. Quick and painless! My only qualm was the very limited selection of accessories. read more

Worst customer service. A long take. My husband calls in, gives them the make and model#. I bring the phone in. Noah tells me that's not what he said, so they ordered the wrong screen. It'll take a few more days to get it, come back next week. I come back. They tell me the part didn't come in, it's on its way from NJ, it's coming in Friday, give them a day and come in Saturday between 1-3. Came by on Saturday. They're closed. I call. No answer, leave message. Monday comes. I call back. One guy tells me the other guy was wrong. The part has to come in from CA. He said it should be there within the week. I call back the next week. I leave a message wondering what's going on. I hear nothing. About a week later he calls me back to say they still haven't got the part. If I want to, I can come pick up my phone. I was out of town so I couldn't go there. Today my husband calls to find out what's going on. Noah tells him they can't get the part, come get the phone. Husband asks, "when did you know this?" Noah says "two days ago." Do you think he could have called to let me know? This is the abridged version, not enumerating on the other phone messages I left that went unanswered plus his rudeness. I'm glad some folks had a good experience. As for me, it was possibly among the worst customer experiences I've had (and I've had some doozies!). read more

Never bring anything here i had my iphone 6 screen replaced here and when i picked it up the ear speaker was not working and had been previously. I live 30 minutes from them and called to let them know and was told to come back in, so i drove 30 minutes back the next day and was told they had priority and my phone would be looked at when they had time. they also expected me to pay for the speaker they broke on top of their already ridiculously high prices. So overall poor quality work and customer service!! read more

Do not bring your phone here! I was misled, over charged, inconvenienced 3 times being promised the phone would be ready and it was not! They told me once I got there to pay for it that they only accept cash and debit cards! I have a debit card with no pin so they refused to run it as credit!! Who does that? Anyway I will keep my phone safe at all times because I do NOT want to EVER do business with this company that boasts customer service in their Website. Seriously do not even waste your time. Update! I got the phone home and the s pen does not work. Awesome! read more

My phone screen was fixed but now I have a new problem where anytime I'm looking something up or texting the screen keeps scrolling to the top. I have no idea how to fix this and it makes it impossible to read things on my phone because it happens every single time even as I'm writing this read more

Had 3 of my cellphones fixed at a cheap price and the young gentleman were quick and friendly highly recommended!

I would not give them any stars. Never would I send anyone to go there! I had a locked out I phone, I called and asked how much to unlock it, when you do this will I be able to use it, oh yes. The phone was given to me, the original owner passed away. I pick up the phone now you need to clear it with Apple! The guy died I had no idea what the password was. I was misled that it would work. I asked how much? $40.00 gave the guy my card, he ran it, oh I need it back it did not go through. I sign the slip for 40.00, get my bill I was charged the $40.00 and they charged me the second time $75.00. Now they will not answer the phone! SCAMMERS! NEVER GO TO THESE GUYS!!!!!!!!!!!!!!!!!!!!! read more

I came to The Phone Depot with little hope that my photos and videos could be recovered off my cracked/broken iPhone as I had been told by other phone repair companies that it wasn't possible. The Phone Depot easily recovered everything I needed and went above and beyond by staying open later than usual to be sure all the files downloaded to my satisfaction. The store is under new ownership, I met the new owner today, and he was extremely welcoming, non-judgmental, and knowledgeable about the work he does (he's even pursuing a Master's in Chemical Engineering!). I feel lucky to have stumbled upon this shop and would recommend it to anyone who needs help with their smart phones. read more

Highly recommend! I had spilled water on my MacBook and they were able to order a new hard drive for me and installed it. Saved me from buying a brand new laptop! Very dedicated customer service. read more

Stopped by for a quick repair. They took my phone right in, fixed it and didn't even charge me. Thank you for the prompt service.

Amazing services. Fixed my bashed front camera and my phone screen twice. Hooked me up with a dope case. Cute workers. Super sweet. Would go here every time my phone breaks they are awesome read more

This place is the most expensive and least qualified phone repair place in the BTV area. I was charged $140 for a 30 minute screen repair, only to have the otherwise perfectly functional phone be returned to me completely broken. The younger guy that runs this place is incredibly rude and unprofessional, refusing to admit that he broke the phone. Avoid this place at all costs. There are much cheaper and more reliable places in the area. read more

My phone screen was smashed to bits with chunks missing (it was in an intersection getting run over for three hours). Mohammed replaced the screen and cameras and gave me a glass screen protector, all for $106. Amazing. read more

So far I have been here twice each time it's been good. They get the job done, and fast. I'm happy with Phone Depot

Dropped my item off for repair and the store clerk and now owner took down the wrong number , after he could not get in contact with me he decided to throw my 160 gig iPod in the trash. He refuses to compensate me and says it's not his problem . Do not give them your money or time . read more

Item I purchased (iPhone 5S LCD & Digitiser) was not as described, I was promised a 100% refund 3 months ago. All communication has ceased.BAD SELLER-DO NOT USE!!!!!! read more

These people have no clue as to how to repair iPads. They kept my iPad for over a week,charged me $99 and didn't fix my antennae. In fact it was worse. Took it to another repair shop and it was repaired well overnight for $50. Please don't take your devices there. read more

Would not recommend this place at all. There sign advertises same day repair. I went in and waited for 5 min for anyone to help me (I was 1 or 2 ppl in the store). The person that helped me was not very friendly but assured me my phone would be ready that day. When I called 15 min before they closed because I still hadn't heard from then I was told it would be ready tomorrow. My husband went to pick up the phone the next day after I called 2x and got no answer. They fixed the phone but said they didn't have the correct screen color so just put a different one on. NOT OK! They have a sign that says they accept debit/cash. Husband went to pay with a debit card and was told that to do that they round up to the nearest $10 (so instead of the quoted $106 it was going to be $110). Then it wasn't actually paying with a debit card. You has use their atm which charges $2. So again, we needed up paying $112 instead of the $106. NEVER GO HERE!! read more