Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more

Very expensive, and poor customer service. I recently had a screen repair by Cellolaris and the…read morescreen cracked, with no physical damage, a few days later. It was clearly defective and they refused to replace the screen, give a refund or discount charges. I would not recommend this business.

My FIL and I both needed new batteries and I needed a new screen protector. They were great!…read moreEverything was ready as promised and reasonably priced. Only challenge was locating it as they have several businesses working out of the same small office.

I don't always write reviews, but based on the great service I got from the folks at Vermont Phone…read moreRepair I felt the need to. First off I'm a bit older so finding a shop who is good enough to handle my tech and me is always great. I was sold a Samsung S23 Ultra from the verizon store a few months back and since it's all glass inevitably it will break. Fast forward to a few days ago, the phone slipped out of my hands and hit the pavement and cracked the big front screen and was flashing white lines at me. I looked up where to get a phone fixed and the young lad answered and told me they could have it done same day. I got into my car and left my phone with them within 2 hours the phone was fixed and looked like new. The newer models cost a bit to fix but is well worth supporting local business. Since it was so easy I'll be back for any other phone repairs or electronics. A+

I have dealt with Wires computing a couple of times now…read more They have never disappointed me!! I think that they are a great resource for the community! They replaced my phone screen pretty much with in an hour to and hour and a half. The phone works perfectly! The price was right, the techs were polite. I even bought a drone for my son. Love this business, Wires Computing is fabulous! Keep up the good work, guys!!

A year later and the battery they replaced in my iPhone is still not recognized. I was told it…read morewould be, just took time. Never use them again. Paid iPhone price for not iPhone battery.

Hostile Management - Disrespectful to Disabled Veterans and the elderly…read more I have lived in Burlington for more than 20 years and have shopped at this store for that long, but I will never step foot in this Staples again. I was treated with utter contempt by the Assistant Manager, Philip Bosley. After a simple shipping error, he began yelling at me and calling me names like "loser" and an "a-hole" trying to convince me it was my fault for the error when I returned a small box of $300 ink to the store Monday night where they put the Staples shipping label on a box and by Wednesday the same box was sent to my house not to Staples. As a disabled veteran, I don't expect special treatment, but I do expect basic human decency. Instead, I was publicly humiliated when the manager used the store's intercom to announce an "incident" while I was sitting quietly waiting for the police he called. He even gave the police the wrong car's license plate (my neighbor's). If you are a veteran or a senior, be careful at this location. Philip's 23 years at this company have clearly left him with zero customer service skills and a lack of respect for those who served. I'll be taking my business to the Williston store or elsewhere from now on. I even called the next morning and asked to speak to the store manager when Philip said he would call the police again for calling the store and was still yelling at me. I would assume the store manager would be just as rude and diss respectful due to the fact that he never called me about the incident. I also called the so called Staples Office of the President in Kentucky and they said they would do an "investigation" including looking at the stores camera and reviewing the police report because the police report would state what the THREE officers saw when they showed up. I think it takes a month to get a police report so I know for a fact they did neither. And knowing that Staples is a privately owned company based in Massachusetts I found it odd that the so called Staples Office of the "President" was in Kentucky. Also their customer service is based in the Philippines call them at their main phone number 1-800-333-3330 and find out yourselves you do not have to take my word for it. Also I am letting the store know that I am not just "venting" online, but that I am taking formal action. First by posting to the Better Business Bureau, which I told them why is Staples not registered with them like most legitimate businesses are AND I am contacting the Human Rights Commission. In my 20 years living in Burlington, Vermont I notice a blatant diss respect to the military and veterans so I think they need a lesson in respect.

I have never seen any store not going out of business that was this empty . Whoever is managing…read morethis place needs to be replaced as they did not prepare for school starting!!!

Very happy with them! Had my screen replaced it stopped working a week later called them and they…read morefixed it right away no change! Great customer service! Will be using them again!

Hi, I brought my husbands iPad in because the screen was broken and you folks helped me…read moretremendously. You fixed it and I had it back the same day and I am so pleased with the work that you have done and I just wanted to make sure that I gave you an excellent review.

Great business, very helpful. An awesome business that has referred many customers for any repair…read moreservices that they could not handle. This creates a win-win for our customers and our repair shops.

From the owner: Skip the trip to the shop, we come to you! We replace iPhone screens on the spot in our service…read morevehicle and have the phone back to you in under an hour. Call, text, or email us today.

Dear Staples Customer Service, I am writing to formally…read morelodge a complaint about my recent experience at your Williston, VT location. I went to this Staples intending to return an Amazon package via UPS. There is a large sign on the entrance door that clearly states that the store accepts both UPS and USPS returns for Amazon. However, when I asked about it, I was abruptly told that Amazon returns are not accepted there. The employee who spoke to me -- an older man with a beard, who appeared to be training a new associate -- was extremely rude and dismissive. Instead of clarifying the policy in a respectful manner, he impatiently remarked that "if I had paid attention, I would have seen the sign" stating otherwise. The tone and attitude were unprofessional and discourteous, and it was troubling to see that this was the example being set for a new employee. In today's era of internet shopping and package returns, clear communication and respectful customer service are essential. Unfortunately, this experience left me feeling alienated as a customer. The misleading signage compounded by the unacceptable attitude of the employee has made me reluctant to return to this location. I strongly encourage Staples to: Ensure that signage is accurate and not misleading about Amazon return services. Reinforce customer service training, especially for employees who are responsible for training others. I hope that this feedback is taken seriously and acted upon, as no customer should be made to feel dismissed or disrespected when simply trying to use advertised services.

Got yelled at by the manager because apparently they closed while I was shopping. Super…read moreuncomfortable and unprofessional. He claimed I "opened the door" and "if the doors closed we are closed". I was just looking around for supplies I needed and took my time, mind you while they were open. If there was any sort of announcement they were closing soon I would have left sooner. Maybe don't yell at customers for not realizing the store closed while they were shopping. Not coming here again, be more professional.

Verizon has changed it's structure and this store is now operated locally - and it's a HUGE…read morecustomer service plus! I worked with Tristan as a business client and he provided excellent customer service. Accomplished my goals, did a full audit of my account, and worked in a proficient manner. The store itselft has been completed remodeled and the employees were greeting people as they came in and apologizing for the wait, asking if they needed a beverage. The service I received made a very stressful day just a bit more manageable.

The older male employee in this store was extremely unprofessional and rude. I went in to get help…read morewith an upgrade I had gotten online, and without letting me explain the situation he interrupted me and yelled some questions at me. When I tried to explain again the situation, he raised his voice at me again and again wouldn't let me finish. I then said, I'm going to leave and he shoved the box at me across the counter. This was at the Verizon store on 825 Williston Rd, near UVM. I then went to the Verizon store in Williston and the employee there calmly and courteously solved the problem in 15 minutes. Go there- do not go to the one near UVM.