What a great place for oil change and a few other things. What was so interesting and helpful…read moreespecially for myself. Anthony the head mechanic would say aloud exactly what the mechanics were doing. Where I was at as far as price. It was different than any other jiffyLube and quality was spot on. He would give me options to what I wanted to go with such as cheap air filters or longer lasting. Great oil or just typical. This was very helpful because if the quality of a product was not important , he would also say his recommendation. They did service requested and some. You really get your choice of levels versus what some would just hand you a bill and it would be like a math test trying to make sense of it. Thank you.!!! You really are a great team. Kaleb and Caleb thank you as well. You will go a long way. You work in harmony together so well. Broadway Jiffy Lube...... my new Auto Doctor.

Super friendly service--Joao was great and the crew was fast and efficient. I'm already glad to…read morebring my car here; I feel like I get honest updates about upcoming services and I'm not getting some unnecessary stuff.

The staff was efficient, explained everything and showed me filters and actually said they did NOT…read moreneed to be replaced. Checked everything for me and had me out promptly. Definitely be back

If I were you, I would absolutely steer clear away from this particular Valvoline. A bunch of young…read moreemployees not paying attention which resulted in a loss of a car. It was my girlfriend's Subaru Impreza that had no existing issues until it left the Lake Stevens Valvoline a few days after an oil & differential change. Check engine lights, over heating, fluids not at the manufacturers requirement and much more. They had me start the car before the air box was latched down all the way. I had Eric (the manager) come check the car out. He asked if he could test drive the car to see what was going on, and not even 2 seconds into driving, he drives over a curb like the idiot he is and didn't even apologize for it. End result is the motor and possibly the transmission are warped and will cost more to fix than the actual KBB value of the vehicle. And of course they will do whatever it takes to deny a claim for negligence.

Been coming here for years now, always reasonably priced. :)…read more Had 4 lights out, got it done for about 70 dollars. The staff is always friendly!!

Outstanding service. Extremely fast and professional. Friendly down to earth employees. They take…read moregreat care of your vehicle from start to finish. If you are looking for quality service you will find it at Grease Monkey 13024 39th Ave SE Everett, WA.

Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

The employees worked hard to make this an excellent customer service experience for me which I…read moreappreciate. I will be going back for my next service.

Every attendant I've dealt with at this station has been awesome. They're polite and courteous,…read morewalk you through what's happening and quick. The best part I get to stay in my car. Thanks guys see you next time. MLG

I am not sure how I feel about this particular location in Everette, 5632 Evergreen Way, Everette,…read moreWA 98203. I requested the conventional oil change today. The prices are a reasonable $56.99, I presented a coupon, from the Valvoline Website, that stated, $10.00 off for a conventional oil change! Jesus, the manager informs me that its only $5.00 off for a conventional oil change... (in my best millennial girl voice- wait, what........) the coupon is from the Valvoline Website! If coupons are at the discretion of this particular location, then state if in print so people can clearly see it. Ultimately the coupon was scanned and applied to the invoice with no further discussion, but why would he say that at all regarding the discount price? Of course, one should expect the up sale, it's part of the business model and it was put into play in this scenario, (you know, the conventional oil isn't that great,) "Yeah, well, it's in the budget. I drive 30 miles a day, it'll do. I was advised that I had some various leaks, but when I asked for further elaborations, I got no reply unless he didn't her me make my inquires. Which brings me to my next point, I couldn't really hear the gentleman, and I clearly indicated that I was straining to hear him speaking to me. No effort was made to correct or adjust so that we could have good communication. Jesus, brought over the dipstick, which of course had no oil on it, not quite sure what that was about as the oil had been drained. Since I could not hear half of what he was explaining, I just didn't bother, and NO I hear quite fine. :-) On the positive the service was quick, I was in and out, but I would strongly suggest that for females alone, I'd bring someone with you for a service. Any recommended service, check the website Repair Pal to compare pricing if you consider moving forwards. I will not be going back to this particular Valvoline Instant Oil Change.

An old racist attends to me and questioned me because my truck is in kilometers and not in miles…read morewhen I know it, so I bought it and he tells me this is America Terrible service in my opinion

Where do I start? I took my Ford in to have a new catalytic converter , front brakes , a door…read morehandle fixed , and rear brake shoes fixed and they told me it would be 2600 and change. They took 5 extra days fixing it and the only thing they fixed was the converter. I paid the guy before I looked at my car and when I saw it and they didn't do all they said he wouldn't give me the extra money I paid back. So in essence they ripped me off for over a thousand dollars. They also went through my car and stole some things out of it. This happened a couple years ago and the review I posted then kept getting taken down. These guys are liars and thieves. If you take your car to them your a fool. This is the worst service I have ever had and I'm 55. I wish I could give them minus 5 stars. I never did get the money back they stole from me. The catalytic converter was 1565 to fix and I paid them 2685.00.

They ripped me off for 1200 $ . I brought my car in for several repairs. They told me it was done…read moreand I went and paid them. I got outside and realized they only did one out of 5 repairs. I tried to get the extra 1200 back that I paid them and they wouldn't give it to me. They are truly scummy for sure. Stay away.