Amazing service, knowledgeable and personable staff. I appreciated the courtesy and detailed service, and enjoyed seeing people take pride in their work. Today was my first visit and I will definitely be back!! read more

I was recommend to Smiley's to get my oil changed. This was my first time here. The staff is awesome. They are incredibly personable, knowledgeable, and fast. Even though I don't live nearby, it's worth the drive. I highly recommend them. read more

The staff is incredibly supportive and knowledgeable. They do a fantastic job and have wonderful attitudes. I highly recommend this company and staff. Additionally, they support the local community in many ways. read more

Been going to Smiley's for over 10 years. Always happy with the service and the convenience.

Fast, efficient and great customer service! Always comfortable atmosphere willing to go the extra mile for you and your vehicle!

Myself and other half have always gone to smiley's and have always been treated with great customer service, and support. I recommend smiley's to anyone looking for a place to get serviced. read more

This is a trustworthy business. They don t try to talk you into anything. But they do let you know if there are some issues and how long you can go with them. Friendly respectful and efficient! read more

Friendly and spot on what they are supposed to be doing. They checked for everything, wipers, filters and nolagebal on the year of car.

$132 for an oil change. Smeared dirt on my windshield included. Even for synthetic oil that's the most I ever spent on an oil change

If I could give them a minus 10 stars, I would! Went there for years. Always thought highly of their work. Assured me they always check & top off all fluids - trans, transfer case and differentials. Apparently they lied. Transmission - a $7800 6 speed truck transmission - froze up on the freeway. The repair shop said there was less than a quart of gear oil in it when they drained it! So no, they do NOTHING other than change the engine oil and filter. I WILL NEVER GO THERE AGAIN!!! AND I WILL TELL EVERYONE I CAN THAT THEY ARE LIARS THAT COST ME $7800! That's been the standard for over 100 years - change the oil & filter, check the fluids!!!! read more

The service here is out of this world! I had a gift certificate from them and they are made of paper see. Well it was in my wallet that went through the wash so it was toast. They were so understanding and gave me a hand written gift certificate so that I could still use it even though it was all ripped up. I'm so grateful for them when I was really going through a tough financial time. Just amazing service I'm going to be only coming here for life. read more

I went to Smily's for the first time today. I was very impressed with their service, expertise, and price! I have a new-to-me 2007 Ford F-150 that I wanted them to check all the fluids as well as provide an oil change. I had seen some seepage under the engine where the oil pan is (but it doesn't drip on our driveway). I asked them to check it out, and they invited me to go into the pit with Smiley to show him the area I was concerned about. I;ve never been in "a pit" before. Smiley let me know that everything I was seeing was typical for this age of a truck, and all looked good to him. I was very glad to hear that! They checked all my fluids and all looked good. All this service for only about $65. I highly recommend! read more

You can't go wrong with supporting local. I read some prior reviews and they definitely concerned me but I also know things happen and you should always try things out for yourself. My husband has been taking his car here for the past few oil changes and has had nothing but great services. As for me, this is my first. I'm normally bougie AF and only go to the dealership I bought my Tahoe from but have been feeling like I'd like to be more than a number. At Smiley's, they greet you with a fantastic smile, they're quick and efficient. They don't make you search for some online coupon to offer. Great price, they just give that deal front he start. read more

Smiley's Pro-Lube - Price board - Oil Change Stations Near Me - Monroe, Washington

My new ROCKSTARS!! Thank you so much for 3 big truck oil changes in 1 hour and 15 minutes!! You made my day and my company's day as well!. SouthFork Tree Service read more

Told the technician do not check the air filter because it has a KN, but he still opened and broke one of the mounting screw.

Fast efficient funny love these guys never get anything less then perfect service from them

Smileys offers great service however if you drive a hybrid car that requires synthetic blend oil then you might want to look somewhere else. Here they charge nearly double the price. read more

When an oil change almost turns into several thousand dollars in repairs -- Very very disappointed... I've been going here for years and have had nothing but good experiences every time. This time, however, I almost lost my car. Oil change mid-February. Fast forward to March 7. Check engine oil pressure sensor goes off while on the highway. I pull over to find a trail of oil out from behind my car and an oil slick developing from underneath it. I immediately turned off my car (Thank god I grew up in a shop full of a constant barrage of vehicles going in and out) and found out later I was damn lucky I did when I did. Either I was given a defective part, or someone did a completely lousy job of installing the filter. That purple marked piece in the photos I posted, is not supposed to be sticking out there. And that's where the oil was leaking. And leaking fast because by the time I pulled over and turned my car off, I had less than 1 quart of oil left in my engine. Had I waited any longer I'd be left with a seized engine. Who knows if this will cause problems with a little mileage but for now, after having done my own work on it, it's running. To be honest, I hate to have to put Smiley's on blast like this because they have been great for the many years I've had them doing our oil changes. BUT, all it takes is one lousy tech, one defective part, one problem and suddenly an oil change turns into several thousand dollars in repairs. read more

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As a 2nd generation customer, they are reliable and friendly business. They will tell you up front if there is any issues with the vehicle. The oil change is quite cheaper then branded lube shops. But the quality of oil is top notch! read more

I called in due to my car smoking, they were able to see me right away and diagnose the issues. Very nice guys, highly recommend!

I've been going to Smiley's for a few years now. I highly recommend them. All adult crew, very conscientious. They never miss anything, they always do a good job. read more

EDIT: took my car in to the mechanic today to check if my oil leaks and its been confirmed i have NO oil leak they just DID NOT fill up my oil all the way. TERRIBLE SERVICE STAY AWAY FROM THERE!! I have been going to there for the last 3 years and few days ago I went in for a oil change. Today I smelled something burning bad so I checked my oil there was BARELY ANY oil in there!!!! I don't have any oil leakage in my parking spot so I don't know if they ripped me off or didn't fill it up. So I have to go and buy some oil and fill it up. Customer service always sucked it didn't really bother me but paying $50 and for them not to do their job really pisses me off. Oil change at other places would fill up your windshield washer fluid and vacuum the inside but nope not at smileys. I have no problem driving out of my way to get better/honest service. oh also they changed my radio station and they stole my lighter!!!!!!!!!!!!!!! read more

All they do is change the oil and filter - that's it. When I asked them to check or do something more than that, push back and excuses why it's too difficult. The final issue for me was finding that after I asked them to fill the windshield washer fluid, they put straight water in. Of course, I learned this after my washer lines froze up going over the pass. Done with Smiley's read more

I will never go anywhere else for an oil change! The employees are knowledgeable, friendly and helpful. The business is constantly busy but they work tirelessly to get every car out as quickly as possible without compromising quality! So grateful to have such a dependable business near me. read more

Only the best, quality service EVERY SINGLE TIME!!!!! I take all 4 of our families vehicles to get serviced there for many years.

In my mind this is the only place that I get my oil changed! Excellent work backed by caring honest owner and crew! Doesn't get any better..

I usually take care of my own oil changes, but inclement weather and an impending business trip forced my hand. Where I work just down the street from Smiley's, and their price was half of what I've paid for in the past (I drive and SUV), it was a no brainer. Props to everyone there. My oil was changed in under 15 minutes and my carpets cleaned. It was great, too, to find out that Smiley used to play for my favorite NFL team, the Patriots. Next time I'm too lazy to change my oil, I'll be heading back. read more

VERY DISAPPOINTED! We have taken all of our vehicles there for 18 years and last month they over filled the transmission fluid in one of our trucks. This has resulted in erratic shifting and we can not drive it safely and can cause permanent damage to the transmission. When we called Smiley's Pro-Lube they said they do not stand behind any over filling fluids, they said it wasn't over filled when it left Smiley's. We don't do any sort of this type of service at home so there isn't any way it wasn't over filled by anyone but the techs at Smiley's. Isn't this why we have the service done by a "professional?" We will be going to a different lube place from now on and they should be taking the "Pro" out of their name. A business should always stand by their work. I wouldn't even 1 star but had to to get posted. read more

Fast friendly service. Rates are consistent with other places. Support your local businesses!

Have been coming to Smiley's Pro-lube for over 20 years and the service has always been great. I get the full service every time and the price has always been reasonable. If it's higher than your average chain it's totally worth it. I can tell Smiley has very high standards in providing excellent quality work which is why I would not go anywhere else. Ever! In fact, I think it's Smiley doing the oil change every time I have gone there. It's great I like people who take their work seriously. Every service crew member is just on it working in concert with each other. The whole team has always been quick and efficient and the quality of work has been top notch in my book. You are in and out. They make it simple. Thank you for many years of great service! read more

I went in today early in the morning for an oil change! It was my first time here they were kind and very fast and efficient. The price was just right and I will definitely be coming back here. Go for yourself and decide don't rely on the few poor reviews written. Great place! read more

Smiley's has amazing customer service. Don't let the long line deter you, it's a sign of quality and it moves quickly.

Great small town oil change place owned by locals. I go here every time. They get me in and out fast. Always nice. They only do oil changes but that is ok with me. read more

After multiple disappointing experiences with multiple locations of a chain lube shop, we decided to give Smiley's a try. I am now a committed customer! The staff treat us well, do a good job, and the cost is competitive with the "other guy". read more

Smileys always does a good and quick oil change. No upselling and rarely ever a wait.

I have been going to smileys for over 12 years now. In the last year the service has really gone down hill. Went there today to get my oil changed and they ended up braking my radiator and they expected me to just drive my car while loosing coolant. Now my car is in the shop for a couple days I wouldn't recommend this place anymore. read more

I have been ripped off for the last time at Smiley's. I pulled in and was surprised to find no other customers waiting. I now know why. $98 for an oil change!!! There have been 2 big price increases in 6 months. I got some lame excuse for this increase. That should be the first thing they tell you when you pull up that their prices have gone up yet again. I paid my bill and got in my car. WHY THE HELL DO THEY FEEL THE NEED TO CHANGE MY RADIO STATION!?!?!?!? Do NOT touch my settings on ANYTHING! I like to support local businesses, but I will never go back. EVER. read more

Hello, you don't know me but I went to school with Tony Creswell. The reason I'm messaging you is because I just hope you can pass along a little message to Smiley. I grew up in Maltby and I work at a very famous restaurant in Maltby. I pulled into his oil change BUSINESS this morning because I REALLY needed an oil change, imagine that, which I've done about 4 times before because I heard they're the best. It has always been fine, even if it was over a hundred bucks, who cares when you need it you need it. This morning 8/28/17. Anyway, I pulled in and the heavy set fellow pointed at the chain blocking the "oil pit" so I rolled down my window and asked him what he was trying to say.? I heard from down in the "oil pit, "we don't do Mini's (Cooper). I said in a nice voice "sure you do I've been here a few times." The guy in the "oil pit" said "not anymore, they're a pain in the ass". so I said "good to know". laughing and drove out. I was totally flabbergasted at that response! I mean what would you have said at that kind of "service" from such a reputable establishment? Like I said in the beginning I work at a very famous restaurant in Maltby for over 27 years and if I EVER talked to a customer in that fashion we wouldn't be who we are nor would we be that famous. My point is, is there are a lot of ways to respond to a "pain in the ass" customer and if they think they don't need my Mini's business that's fine, but I'll be dammed if I ever take ANY vehicle there again and I'm going to make it my mission to tell EVERYONE I know this story. I'm only telling you this because you're His family and I hope you pass it along to Smiley, who I'm SURE would NOT approve of whoever said that to me. read more

I think you get a good oil change. The young lady is nice, but the price she gives is wrong. She looked at my Toyota 4Runner and told me that a basic oil change was under $70. I said ok. The final bill was $99. She said, oh, there's an extra charge for oil and a filter. What? Just give me the price up front and I'll decide, please. read more

This Place Is FAST! Great Service And I Always Leave Happy. No Up Selling And They Let Me Know If I Have Any Oil Leaks Or Problems With My Car. Great Place To Get A Fast Efficient Oil Change. read more