A NUMBER 1!!! I had…read morea "Service Engine Soon" light on my 2009 BMW 328i and so I searched for an auto repair shop in the area (I'm from another state) and I found A1. I was expecting to pay a lot, but to my surprise, they just charged me for the cost of the gas cap which replaced the loose one that triggered the sensor and turned the light on. Thank you, A1!

Back in 2015 I had an oil change performed at A1 Auto Service Center on my 2014 Mazda 6. Several…read moreweeks later my oil pressure light came on while driving and my engine sounds were alarming. I took the car to my dealership and they pointed out that the oil filter had likely failed as the oil had leaked out which caused heavy engine damage. I contacted A1 Auto Service Center and was told that since the oil filter was good when I drove away, that it was my problem to deal with. After a LOT of back and forth over weeks and months WIX, A1 Auto Service Center's oil filter supplier, eventually covered the damage to my car. However the approximate $5,000 in rental car charges that I incurred, due to not having a working vehicle for several months, was never recouped. After doing some research into the industry, it turns out shops like A1 Auto Service Center are required to have insurance to cover situations like this and they didn't have it. In the end A1 Auto Service Center put the responsibility on me to pursue their oil filter supplier while they refused to take any responsibility. A reputable shop would have provided a backup vehicle while they took point and got it sorted out. I understand companies being cautious about accepting liability but this should never come at the expense of the customer. I felt helpless as these two companies consistently pointed the finger at each other all while I'm incurring debt in order to secure transportation just so I don't lose my job and ability to provide for my family. The way the owner/manager conducted himself towards me was disgraceful, disrespectful, and showed a complete lack of care for my situation as his customer. Everyone I spoke to that was involved in this ordeal had similar things to say him and the way he does business. This is, by far, the worst experience in customer service that I have ever received. That is why I have come back 10 years later to drop this review.

This team is exceptional and I have the utmost respect for them. I called about a blinker light on…read morea Friday and was seen the following Tuesday. They were able to solve my issue in no time since it was very minor. Thank you guys for the help!

The guy that first helped me out was at the front desk. Did his job, right I dropped off my truck…read moreto get an inner lock equipment in my vehicle I came back and the fender that he was working on was scrach and he doesn't want to be responsible for the damages. He just thought it was OK to not pay him for his labor for the Interlock device, is 275 and the damage that he did cost more on my vehicles if anyone comes and gets work done. Please check your cars

2016 KIA Soul 2.0 with a leaking oil pressure sensor. Scheduled a Friday appointment and dropped…read moreit off at 8:30 am. The car was repaired and ready before noon. Great communication and quality repair. Very accurate and fair charges for the part and labor. As others have said , I feel they were very honest. I like supporting a local shop and am very happy with the service!

Took our 2015 Kia Soul here when the check engine light came on. They where able to get us on the…read moreschedule for the next morning and had a diagnosis to us by 8:30 am and the car was ready by 12:00. They communicated well and where very fair in their charges. Replaced spark plugs and an egr valve. I felt like they were very honest and never pressured other services.

I put my truck in to have the windshield wipers fixed which I assumed was the motor. It took them 3…read moredays to diagnose it and that was after telling me a specific date to come in. When I went to pick up the truck because it took so long they gave me an estimate of $800 to fix the windshield wipers motor and linkage. To fix the motor they estimated 500 plus and that was after they took off the $186 they charge me to diagnose the issue. I took it in to get the windshield wipers fixed. When I went to pick it up they charged me $186 to diagnose not only the windshield wiper issue but they chose on their own to also check my brakes and something else. I did not give them permission or request to have them do this. I would not have objected to maybe $100 even though my friend diagnosed it was the windshield wiper motor simply by turning on the ignition and he heard no clicking or something like that which meant there was no power going to the box. They said they checked the wiring and the fuse even taking that into consideration I don't see where it would cost $186 for that amount of time. My main complaint is they went beyond what I asked them to do they did not quote how much it would cost to diagnose this and I've heard this from other people that they go in to have something done and they charge for diagnosing things that weren't asked for. So basically I would just warn people if you're going to take your car or truck in you should ask them what it would cost to diagnose it. In addition I had had my brakes just fixed the month before so there was no reason to diagnose it. It cost me $800 to have my brakes done they quoted me 1800. This was just for the rear brakes.

I had a wonderful experience with Advanced Automotive. They are honest, they listen, and they don't…read morelook for problems not there to charge you for! This was the first time in 9 years of owning my car where I didn't leave a mechanic feeling taken advantage of due to my lack of car knowledge. The respect they showed and generosity they extended to me has given me such peace of mind. I will definitely be returning to them for any future car needs!

Uniquely Wonderful Shop. Terrific timely service run by a delightfully polite family. Breanna at…read morethe front desk usually answering the phone and making appointments is what I noticed. My good friend lives in Marysville Washington with a first-year collectible, low mileage Mazda Miata convertible. Her collectible only needed a simple easily accessible parts replacement. The dealer's price quote was ridiculous. Partly because of Boeing and local race tracks up and down Highway 99 there are plenty of specialty repair shops that are super high tech. We were happy to drive 100 miles for a respectful quality shop. We radiated out from Marysville using consumer recommendations and yelp. I wrote or spoke with over 11 independent specialty shops. Unbelievable because nobody wants to do this simple profitable repair. Everybody have been quite polite and one shop suggested Easy Fix. A specialty repair shop owner actually recommended a competitor! Saturday hours! Unusually polite and clean! Low prices! Half of what a dealership wanted to charge! Masen greeted Christine with her Mazda as soon as we arrived. He spoke in easy to understand terms about what was done and what was needed in a most caring fashion. There were so many adjustments and repairs for so many cars and trucks that are actually simple and less expensive to do than a factory authorized dealer. The RAV4 is coming in for an oil and filter change besides a good inspection. EASY FIX is a convenient location yet a touch hidden for your security. Wonderful people, shop and repair quality. I'll be sending more friends.

Took my 2008 Nissan Rogue to Easy Fix Automotive to get my AC fixed. Their diagnosis was quick, and…read moreI trusted that Mason knew what he was talking about. Mason & Breonna (sorry if I misspelled that) were incredibly kind, trustworthy, and easy to get along with. They replaced my AC compressor and recharged my AC, which thankfully fixed my AC before these hot months coming up. I would absolutely recommend people to go here. They are not only smart, knowledgable mechanics, but they are also good people with good hearts.

Hands down the best experience you could have. I've been going here for almost 2 decades with…read moreseveral different vehicles over the years. Genuinely good people that care about there customers.

Stopped in to inquire RE: some tune up issues. Was quickly suggested an absurd amount of money for…read moresomething that I knew was just a ploy to get high priced work in the shop, I suspected a commission basis. The brief exchange was frustrating and offensive! I cannot speak to the work done here due to the unacceptable introduction. Just turned away!

This review is LONG overdue (just like the oil change always is on our Land Cruiser). I can not…read moreexpress in words (but will try) how much we appreciate Mike and his team - they have saved us SO much and they fix the issue and it's gone. As a mother of two toddlers, we want our children to be in the safest most reliable car we can afford (especially when driving on HWY-2 & 203 daily) and for us it is our used 2004 Toyota Land Cruiser. Mike and his crew have helped us not only save money but keep your little ones safe with their mechanical talents. We use to take our Toyota Land Cruiser serviced at Michael's Toyota of Bellevue, but after repeated visits for the same issues which they weren't resolving, and then charging use again to fix we knew something was not right. We needed to find an honest auto repair business and fast - as our car is the work horse for our family. We found Monroe Foreign Auto Repair on Yelp and based on their reviews we took a chance, and thank goodness we did! The $3,500 a/c repair we were quoted at Michael's Toyota of Bellevue turned out to be a $1,500 repair at Monroe Foreign Auto Repair! What more - the a/c worked 50% better than when we bought the car used 7 years before. We were floored and so grateful, as every family knows - every dollar is accounted for and committed when you have children. Mike and his team were very practical and conservative with their assessment and repair approach game plan. They were very up front with what they knew about the vehicle / model (and OMG - do they know A TON about Toyota's!), and walked us through the options and plan of attack to address the issue. We were so impressed with their ethics. It's seems so hard to find a business who puts the needs of their customer's first rather than much they can squeeze/take advantage of them in a difficult situation. Wish there were more businesses out there run by people like Mike. Unfortunately they do not work on domestic cars, When we brought in our Ford Escape, Mike referred us to reputable auto repair shop who took car of us, Apex Auto Service just across the road who took care of us. Also, drop off/pick up of our car was EASY! The only time we could drop off our Toyota off after hours, and all we had to do was park/lock the car (they have security cameras every where) - fill out one of the envelopes, drop the key in and slip it into the door slot. Mike fixed our car while we were away on a family trip. We handled payment over the phone and arranged pick up when we returned. If you have even the smallest of issue with your foreign car and have been given a quote, highly urge/recommend you stop by and see Mike before committing to anyone and see what his team can do for you. Always get a 2nd even 3rd opinion ... you could save tons of money like we did. Monroe Foreign Auto is the ONLY place we will take our Toyota to from now on.

Five stars for convenience, professionalism and trust. A very clean shop, very easy to work with…read more Thank you

Was over charged for breaks. Should've went somewhere else for cheaper. They said something broke…read morewhile fixing it so I had to pay for that also...

The quality of work was excellent and price was good. Very friendly and knowledgeable people.read more