One my work computer is not running anymore and I needed the immediate replacement so :…read more Just called Asking if they have any PC for sell and he asked me what do you mean !? Then I asked him do you have any computer for sell ? Answer : yes . Come to store I asked: do you have intel i5 Answer : we don't get anything seriously on the phone, come to store . Thanks bye Are you serious? With this kind of customer service, and even not telling me if you have what I want or not , you asking me to just go to your store . For sure Save your time and don't bother to contact them Customer service = horrible Update : he is rude enough to go to caller ID , find my number and instead of apologizing sending me (attached picture) Update : Since he is absolutely inappropriate and started cursing me over this fact review , I already file complaints on BBB as well and won't stop till he apologizes in written letter and here !

This is a wonderful business! They are attentive about your technological needs and the man who…read morehelped me even walked my computer down to my car, so I wouldn't have to traverse the stairs. Their Balboa location is unfortunately closed, but if you call the number provided he will let you know exactly where he is and how much he can help you. This was the most straightforward a tech company has ever been with me and I truly appreciate all the work he does!

I had an issue with Windows(go figure) on my laptop. I called M&E Computers and they said come on…read moredown. I brought my laptop in and he had the issues squared away within minutes. I have been coming here for awhile, and ALWAYS the best service and professional advice by super dialed in technicians. I feel so blessed to have them so close to where I live and work. I highly recommend them and I will continue to be a happy repeat customer

Very straightforward, assisted me with my PC issues and helped narrow down the problems I was…read morehaving with my computer. I highly recommend this place i've coming here for years!

Thanks so much to Alvaro for fixing my phone it was really messed up with water damage and he…read morereturned it like new Took like 20 min he was professional and quick Tipped extra for his great service would recommend 10 out of 10

10/10 would recommend. The team at Hit Point Repair were kind, helpful, efficient, and very…read moreresponsive. Not to mention offered the absolute best price compared to other competitors in the area! I was able to make a same day appointment and sat in the office as my phone was repaired. I have never seen someone work so quickly and efficiently, my screen was replaced and back in my hands within 20 minutes. Hoping my screen doesn't break anytime soon but I know will be referring my friends here in the future

Empowered IT Solutions provided exceptionally high-calibre support to Palomar Family Counseling…read moreService. They thoroughly reviewed and strengthened our policies, procedures, and day-to-day practices to ensure full alignment with HIPAA privacy requirements and County standards. Their expertise and clear guidance made a complex compliance process much more manageable and gave us real confidence in our systems. Highly recommend them for any organization that needs thoughtful, reliable IT and compliance support.

As a small business owner it's important to protect what matters the most which is our sensitive…read morecustomer information. I own a construction company and have worked with Empowered IT on ensuring we are being safe especially online. I have personally used there services and see the value in investing to protecting our infrastructure from unauthorized access.

Came in for a battery replacement on an iphone 11, turns out it did not need a replacement just an…read moreadjustment to the case. Mat was thorough, patient, and saved me a bunch of money. Other places charged as much as 165 for a battery replacement, he was willing to charge for labor if I brought in my own parts. I feel guilty that i saved so much money, he was honest, very respectful, transparent about the labor and pricing without the flashy store and hard sales tactics. Excellent service, outstanding. We are now looking at getting an older ipad with him. Also upfront about costs, shipping, finding a reliable vendor.

Was super helpful over text at first. I said I'd come in the afternoon in a couple days. I didn't…read morereply to him immediately when texted me around 2pm that day to come - I also have a job. Then he proceeded to double text me a few minutes later : "Complete waste of my time people always say they are gonna come.in then dont ". I intended to come around 4pm ( still considered afternoon btw) and they don't close till 7pm anyway. And yes this was the 949-866-0604 number.

The service was just okay and over priced. I started with a different provided and am having one…read moreheck of a time trying to cancel my service with these people. I cancel and then kept getting charged for months. shop around you can find better.

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

After we finally got tired of having to turn our laptop off and back on, because it was being soooo…read moreslow, my husband found John on google just looking for someone to repair our laptop. We called around and got pricing, and for sure John's pricing was decent. When I spoke to him on the phone, I felt confident that this is the guy that I should take my laptop to. My laptop was being so slow and we depend on it for work and school. I dropped it off to John and picked it back up within 2 hours, other people I had got quotes from told me it would take 1-3 days to get it back. John was friendly and his communication was superior. He told me that he would have my laptop running like it was brand new, and that's exactly what he did. My laptop is literally running faster than ever. I would highly recommend him to anyone with computer problems, and now I know who to go to if I ever have problems with other pcs in the future. THANKS JOHN!

John is great, smart and very reasonable. He spent a lot of time on my iMac and although he…read morecouldn't fix it due to an unrepairable hardware problem, he did not charge me for his time. I will definitely use him again if a need arises.

Ok...so I have an old clunker that a friend of mine built. For some reason after I moved it started…read moreacting up. I looked on Yelp and found SDCC had the best reviews, so i tried them out. I ended up having some viruses....SDCC cleaned up my computer and it works great! I would definitely recommend them.

Unlike the positive experience that most people here apparently had, I had an overall unpleasant…read moreexperience with San Diego Computer Consultants/The Chip Merchant. My bottom line impression of SDCC is that they are fine if you know nothing about computers and want something simple done, but that their level of expertise is intermediate - not wizard-level - and that they are lost with complex problems. A few weeks ago, I borked my three-month old Win8 computer by hard booting it. I eventually found a self-diagnostic text file that said that the master boot record needed to be rebuilt. It also seemed that Windows/DOS had suddenly lost the ability to see most of my hard drive's approximately 600 GB of music, pictures, and files, so it might need to have the File Allocation Table rebuilt as well. Having dealt with trying to repair a crippled Win8 installation before, I knew that Microsoft had closed off many of the avenues that previous versions of Windows had for an amateur like me to try to get in there and fix things. So, I thought to myself, "Perhaps it's best not to waste time trying ... bummer that it'll cost a hundred dollars or two, but I'll take it to experts, and they'll know what to do to get it working again". I saw that SDCC had a sizable number of five star reviews here on Yelp, so I thought that they would be trustworthy place to get the work done. I tried to ignore the one or two star reviews, and also the review that had started with few stars but revised themselves higher after feedback from Jorge (the SDCC owner?). When I dropped my computer off, the tech at the register who was friendly and reassuring. I specifically told him that what I was hoping they would be able to do was get Windows working again, and also restore my missing files. As I left, I felt nervous, but guardedly optimistic that they would be able to help me out. A couple days later, a tech named Alex called, and cheerily told me that that my computer was now ready to be picked up, since he had reinstalled Windows. I was devastated. Reinstalling Windows meant that there was no chance of repairing my old installation of Windows, and so I had lost all of my installed software, all of my configurations, all the files that I did not have backed up, and the two weeks of work I had done since the last time I had backed up most of my files To my mind, reinstalling the operating system is a last resort, something one does after trying all other means of repair and admitting defeat. It's also something I know how to do, and don't need to pay an "expert" to do for me. Alex not only did not call and ask me if I wanted this step done, he assumed that I had no files to restore, and that it was safe to wallpaper over the missing files with a new Windows installation; somehow, the message that I had missing files that I wanted recovered was not passed on to him. I suspect that Alex did not even try to rebuild my master boot record or file allocation table, or know how, and I suspect that he made no effort towards any other method of repairing my windows before doing the simplest but most destructive of all possible repair options, a reinstall. To Alex's credit, he had copied the disk's surface to an external drive before reinstalling Windows, and he offered to copy this disk image back to my computer if I wanted. And, also to his credit, he was patient with me being angry on the phone (to some extent, I admit that I was taking out on him my frustration with losing my installation and my files). I appreciated that he apologized a couple times for not calling to check in with me before reinstalling Windows. My computer was then apparently passed on to a tech named Rick, whose job it was to look for my missing files and try to restore them from the copied external disk image. Alas, this challenge was apparently beyond his skills and his tools' abilities. I asked him to guess what had gone wrong with my Windows installation and why he was unable to restore my files, and, in both cases, he kept simply repeating that Windows and/or my files were "too corrupted". I asked him to be more technically specific, but he was either unwilling or unable to give me any more insightful of an answer. To Alex and Rick's credit (and this is why I am giving a two star review, rather than a one star), my bill at this point was zero dollars. Since they were unable to help me, they did not charge for the considerable time that they had put in trying. I then asked Rick to leave the Windows reinstallation on my computer's hard drive, and to make me an external drive with an image of my computer's drive before the reinstall. He told me that this would take two days. It wasn't until six days later, however, and two phone calls from me, that Rick finally let me know that my computer and this new drive were ready for pickup. All in all, my experience with SDCC was a frustrating one.