Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

What a guy!!! Quickly responded.....Excellent service, fixed me right up…read more.... 5 stars!!!!

They helped me out of a really bad spot. I was able to get some files off of a crashed computer and…read moreit didn't cost an arm and a leg.

Excellent service, highly skilled and has done great stories! Take your tech needs to Dave -…read moresupport our small business owners! You get better service.

So glad there is still trust worthing local IT support. I brought my laptop in to get the power…read morebutton fixed. He looked at it and asked asked :you want the cheap option or want me to do it the right way?. To which i replie. "how much is cheap and how much is the "right way?" He responded "I can make it work and keep it simple for $80 or we can order new parts and it could cost up to $250" Since this was a 3 year old laptop, I opted for the simple and cheap option. All good, its been over a month and im happy with the well spent $80

I called to ask how much for a diagnostic. Was told cheapest solution to my problem (Broken…read moretouchpad? Use a mouse) but also answered my question

Their response time is as impressive as their people skills. They did a great job of explaining IT…read morethings in language I could understand and had our business up and running in no time. I've sent several other business owners their way after having such a great experience. I can't say enough good things about this company. They truly saved us when we needed them the most.

From the owner: MLS Technology Group provides solutions to better your business through improved technology. At…read moreMLSTG, we provide Managed IT services and tech support packages to help small and medium-sized businesses perform at higher levels by removing IT insecurities. Along with managed services and IT support, we also provide backup and disaster recovery solutions to protect against data loss due to theft, natural disasters, and ransomware. Our Cyber Security awareness can prevent and stop threats before they happen by employing a comprehensive multi-layered approach partnered with client training to increase awareness. We have certified technicians in every IT field that bring experience and value over an expensive internally employed resource with less collective experience. Call MLS Technology Group to get a free quote and more information.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Dan at Intelligent Solutions was outstanding. He got me in right away and had everything fixed…read morefast. More importantly, he took the time to clearly explain what was wrong and how to fix it while always being patient, thorough, and professional. He went above and beyond by giving me great advice on upgrading my system and even provided a step by step list and at no charge! He also made himself available after the visit and walked me through setting up new equipment. True pro. I wouldn't hesitate to recommend him and will definitely use him again.

Amazing service here. 2nd time coming here to get the…read morecharge port fixed on ky koms Ipad. Definitely recommend this place.

great price and customer service. Would recommend. my Camera had been broken for a while and got it…read morefixed the same day I brought it in.

Great, communicative, and easy to use…read more My husband had a cracked Google phone and they fixed it and added a case.

My daughter's phone broke pretty badly and he was able to fix it. Thank you for the help.read more

VistaTech,LLC helped the San Diego Paralegal Association with our website needs. They are…read moreexperienced and knowledgeable professionals. I recommend VistaTech, LLC for your website and network needs. -Kristine M. Custodio, ACP

This company used to be reliable three years ago, but has suffered with poor customer service and…read moreresponse times as of late, thus causing me to terminate my yearly contract and prompting this review. I own a computerized dental practice in Rancho Bernardo and require an IT firm that would be able to respond promptly (within 5 hours) if an operatory computer and/or office server would be down as this would disable an operatory/office. Cue in VistaTech...they did a great job their first two years, however, as they started to gain more clients this two person team couldn't keep up with accounts that needed prompt attention. Infact, their owner, Sue, was often times late to respond to critical service requests and their other owner/technician, Hamed, would not show up at the promised time, making us shift around patients to accommodate for their shortcomings! When it came time this year to renew my annual service contract, I called in Sue to review my frustrations with their service. She acknowledged their many shortcomings, but assured me that things would change and service would return back to normal. With this assurance, I prepaid my yearly contract, and two invoices, one for an operatory PC, the other for an in-office back up device with four hard drives and software for an online cloud back up. It only took a month and a half to realize that nothing had changed. Two service calls were not answered in the promised 5 hour window and the PC that I had prepaid for sat idle in its packaged box for 2 weeks before being installed. The installation process was painful in itself as Hamed commandeered my consultation room with the PC components for days, making the room non-presentable to present cases to my patients. When it came time to install the PC he realized he configured the computer wrong, didn't have the proper DVI to VGA adapter for my overhead monitor and had to scramble for a fix...his solution $50 worth of cables/adapters that could've been solved with a $6 adapter from Amazon. If he had only taken the time to spec the room, he would've had the right configuration when he purchased the PC from Dell. He admitted his mistake and said because of all the trouble he caused he would not charge me for the adapter(s). We mutually agreed to terminate our contract. He then picked up all devices applicable to my onsite back up and agreed to refund such items ($4100). After a few days, Sue emailed what she felt needed to be refunded ($3300). I disagreed with her assessment and emailed her back reminding her that Hamed had picked up all back up devices and that she was missing these in the refund. She also slipped in an extra invoice for the $50 worth of adapters that Hamed promised I would not be charged for, and conveniently deducted from amounts due. Since they never installed back-up software, I also requested a refund ($499), or their proof of purchase with security key. Sue wrote a curt email in return indicating that she would research and get back to me. Several days passed, no refund check or explanation of the withholdings. This prompted an email stressing the urgency of the matter. It seemed as if no email was read as a check came back in the amount of $3300...none of the other refund items were addressed. That day Sue was contacted by phone to inquire about the discrepancies. She in a very rude manner indicated that she will wait for a call from my lawyer. It's very sad when a company that was customer service oriented turns into one that could care less about its service standards. Ultimately my dispute with them is for $799...I'm sure Sue realizes that it's not worth my time to litigate. What's sad, however, is that they don't realize that refunding $799 (that is rightfully owed) isn't worth the bad press! My advise to you: Be careful not to sign a yearly contract with VistaTech, LLC, because if you're owed money when you terminate they will purposely omit and/or add line items to diminish your refund! Furthermore, don't go with them unless you can stomach inconsistent and rushed service calls!

TechIT truly changed the game for us. We were dealing with:…read more -Old, outdated software -Comingled data -A failed partial migration -A previous tech provider who left everything tangled Gabriel was assigned to us and he absolutely delivered: -Came in calm, confident, and ready to work -Handled major issues (emails down, missing data, time-sensitive problems) without hesitation -Extremely competent with GoDaddy--even though it's not their main service -Efficient, punctual, and genuinely cared about getting us fully operational -Got our office back up and running after others couldn't We'll be using TechIT moving forward. If you need a team that can jump into chaos and fix it fast, give them a try.

I have been having issues with my internet so I gave Tech a call. I was fortunate enough to speak…read morewith the owner and instead of charging me a consulting fee, he gave me advice on a modem to purchase which usually repairs the issue I am having. Most companies would try and pressure a tech to come out. This company first gave me advice to try and reconcile the issue myself. Highly recommend