Today I had the pleasure working with Andrew the plumber from Northstar. He was on time and very…read moreprofessional. He performed a plumbing maintenance at my house and gave me some great tips as a homeowner to keep my Plumbing in safe hands. Andrew has been out here several times and has been amazing. Thank you Northstar..

Northstar was at our house to see how our Airconditioning system is doing. The technician's name…read moreis Andrew. He is friendly and did a good job. Some technicians are more to sell new products or services. Not Andrew. He concentrated on his maintenance service job. We felt easy with him and hope he will return for the next maintenance service.

Tony, thank you for being professional, helpful, and resourceful! I was posed with a challenge,…read moreas my 110volt electric dryer was not doing the job I needed it to do, and did not have the option of going gas with my current hookup. Tony was able to help me find a temporary solution in my build-up, in order to install a gas dryer, until I can have the plug converted in my laundry/bathroom set-up. Tony helped me out the same day and got me rolling towards dryer bliss! Thank you!

On time. Resolved issue that other plumber could not. Reasonable price. Leaking shower was making…read moreme crazy. Works fine now.

We sent out requests for price estimates on kitchen faucet and garbage disposal installation and…read moreEzequiel was one of the very few who responded right away. Out of the ones who responded, he was the only one who gave us a direct price estimate and he was quick with answering our inquiries. We booked him for the following Monday and he was right on time. He effeciently worked on installing new kitchen faucet and garbage disposal and did not leave any mess. He made sure that we did not have any leaks and double checked thoroughly. One of the things he also did was fixed the pipes under the sink for us as a bonus, which we are very thankful for! We appreciate his great workmanship and his personality. We are happy that we trusted our gut and hired him. I most definitely recommend him! Thank you Ezequiel!

I called to have a fence built and when finished I asked a question about a closet repair. It…read moreturned into popcorn removed from ceiling's in all room pictured, fresh paint and brand new flooring. My house needed a complete refresh. Kitchen will be painted next. I put my trust into EZ and he just did what he does. I'm extremely happy with the way it all turned out. On to the next project.

We used Thrifty to assess am issue with our heater blowing cold air. It was the beginning of…read morewinter, so they were understandably very busy. We were told we'd have to wait three weeks, but that was better than other places quoted. We have a fireplace, and it was beginning of November, were fine until then. The very nice scheduler said they'd put us on a list in case there was a chance to fit us in sooner. Luckily just that thing happened two weeks out. The repair man showed up on time, and was very clean, friendly, and professional. He asked thorough questions and assess the situation fully. He finds have time us we needed a new heater, but he was very honest. He did a couple of tests to be sure and found that we only needed a new thermostat. He answered all of our questions in detail and in ways that we could understand. He offered to install thermostat for free if we ordered through him. Otherwise, he said it was so very simple to do we can do ourselves, and he even showed us how and sent us detailed explanation on how to do it with one we would go buy ourselves. He offered advice on thermostat types and brands. Definitely will use again!

Had a horrible experience with this company. Was grossly overcharged by the plumber that showed up…read more When I called to dispute charges with manger or owner I was told they would touch base with worker and get right back to me. Never heard back left a couple messages. Then noticed the check had been cashed. Never to hear from them again. Definitely a swindlers way of handling business. I would never recommend this company for any repairs or services. There are plenty of other options. Anyone taking advantage over someone in a predicament is far from honest or worth doing any kind of business with. *had to pick a rating so chose 1 star otherwise I'd give it zero ratings!!

I'm retired and watch my $$. These guys were my 3rd quote…read moreand they got my business. Price was fair and installation professional. Sam was my technician and super friendly. These other guys were going to take advantage of a senior and veteran. 5 stars baby!!

Great communication! Awesome customer service!!!! Customer satisfaction is at the top of their…read morelist. Top priority!!!

Look no further! If you want polite, professional, speedy service with good prices, you have found…read morethe company! My water heater wasn't working and even with a busy schedule, he made time to swing by. Even then he checked another unit that wasn't working. What impressed me most was how nice he was and how professional he was. He was so thorough and knew his stuff! He didn't just do the one job, he stood by and checked around to make sure the overall integrity was good. He tries to find ways for to be cost effective. He is greatly appreciated! Highly recommend!

Thank goodness this company has been purchased and now has new owners!…read moreBased on this news please disregard this experience as long as the previous owner does not show up at the door. We will give the new owners a try when we need plumbing assistance. Thank you for reaching out so quickly to follow up! Old Ownership, Hillman: Extremely disappointed does not begin to describe how I feel after recommending this individual to my recently widowed mother. He got lost, although he lives on the mountain, was routinely rude to my mom on the phone and in person once he arrived. She's trying her best, and address shows correctly with exact accuracy on Google Maps. He spoke very kindly with me and then was very condescending to my mom. Therefore I cancelled him immediately and she broke down in TEARS to me after he left, talking about how he made her feel belittled and reprimanded her that she "needs to learn how to give directions". Maybe he needs to learn how to use Google instead! Maybe he needs a lesson in patience and understanding.... in common decency, respect and basic customer service.

We had a great experience with Josh and the team at Henley's Plumbing & Air. We had an urgent…read moreissue, and they worked late into the evening to make sure the work was finished and the problem was solved. They were professional, helpful, and easy to work with from start to finish. Josh took the time to explain what was going on, review our options with us, walk us through the work that needed to be done, and then carefully review everything with me again once the job was complete. The crew was kind, respectful, and did great work. We really appreciated their help and would absolutely call them again.

I hired Henley's Plumbing & Air in September 2024 for what should have been a routine water-heater…read moreflush. During the service, the technician broke the factory drain-valve stem and the repair turned into exposed piping routed through a hole cut into the front cover of the unit. I began sending photos and requesting a proper resolution by November 2024. In December, I provided the model and serial information they requested. Gary, who I understand is the owner, also told me he would resolve the issue. However, I was repeatedly told the replacement parts, including the cover, were difficult to obtain. I specifically asked that the manufacturer be contacted, but the problem was never corrected. More than a year later, the water heater still has a hole in the front cover and an exposed drain assembly sticking out of it. I spent months following up by text and giving the company opportunities to make this right. The original mistake was frustrating, but the bigger issue was the lack of follow-through after the owner promised a resolution. Based on the unfinished repair and the amount of time this remained unresolved, I cannot recommend Henley's Plumbing & Air.

Ray, Joe, and their team were top notch! We had a fairly large and challenging plumbing job, and…read morethey handled it extremely well. They were professional, hardworking, easy to talk to, and always took the time to answer my questions. The quality of their work and attention to detail were excellent from start to finish. I would highly recommend Ray's Plumbing to anyone with large or small plumbing needs. Mahalo Ray, Joe, and the entire team!

Ray's quick response on an estimate and the expertise and ability to get the work done the next day…read moreon a non-standard plumbing problem made Ray's Plumbing our new go to. He has an experienced crew and he's licensed, which many of the plumbers in the Lake Arrowhead area aren't. His end price was what we expected for a professional plumbing service. We will definitely recommend him to all our friends!

Tyler K. from 24 Hour Express Services was a pleasure to work with. During our initial call, he…read morehelped me troubleshoot the HVAC issue to determine whether a technician was needed. Needless to say, something was definitely wrong, and Tyler arrived within 15 minutes! He quickly solved the issue and even took the time to explain his process and what he was doing along the way. It's always reassuring to work with someone who is knowledgeable, responsive, and takes the time to make sure you understand the problem. Rest assured, if you get Tyler on the phone, you can feel confident you're in good care.

HIGHLY RECOMMEND THIS COMPANY!…read more Garret, the owner, exceeded our expectations with his professionalism, communication, and genuine care for customer satisfaction. He immediately stepped in, listened carefully, and went above and beyond to make sure we felt valued as customers. It's rare to find a company that truly stands behind their service and treats people with kindness and integrity the way they did. That level of customer care says everything about this company. Thank you again, Garret, for your professionalism and outstanding service. We truly appreciate it and highly recommend this company!

Ramon provides prompt and courteous plumbing services. Expert at drain cleaning and piping repair…read morewill always call Ramon for help.

If I could give Tri City Plumbing 0 stars I would. Where to even start. I contacted Ramon and his…read moreteam because of a leak that we were having from our second floor shower. We were also having issues with a sink P-Trap and hot water not coming out from the same shower where the leak was. Ramon sent out a plumber, named Fernando, who opened a hole in our drywall and after a couple of mins of eyeballing the area, he determined that the leak was coming from an old seal on the shower overflow. He also said that the issue with the hot water was coming from a cartridge issue and that he would fix it. All together for the P-Trap, seal replacement, and cartridge replacement I was charged $600 after receiving a $100 discount for paying all cash. Fast forward to now, our shower knob broke due to a faulty cartridge. It was an old, broken cartridge that Fernando installed which caused the knob to break. The leak? Never fixed. We patched up the drywall and after a couple of weeks started noticing water stains in the same area again. I reached out to Ramon regarding the leak and he said he would get back to me with info on when they could come back out but then went unresponsive. Since he wasn't responsive after I reached out about the leak, my wife reached out to him from her # about the cartridge issue and he asked her to send pictures and that he would fix it if it was their fault. Pictures were sent and we followed up with him multiple times just for him to ignore our calls/texts and send us to voicemail. I wouldn't recommend this company to anyone. I now find myself looking for another plumbing company on here to help with the leak that they never fixed, and ended up paying an additional $189 for a whole new kit to replace the cartridge and damaged water knob