Great communication! Awesome customer service!!!! Customer satisfaction is at the top of their list. Top priority!!!

Everything perfect....call in a.m. to find out when they would be available to install a new water heater....talked to Jeff he said in about an hour or two Sam could be there to do the job . True to his word Sam came and did an amazing job....Both Jeff and Sam answered all my questions (I ask alot of questions) they were both happy to answer them ...Sam told me all about the new heater and showed me how it operates and explained everything... Great customer service....thank you again....trust them they are an outstanding company... read more

I'm retired and watch my $$. These guys were my 3rd quote and they got my business. Price was fair and installation professional. Sam was my technician and super friendly. These other guys were going to take advantage of a senior and veteran. 5 stars baby!! read more

Contacted them through Yelp early afternoon for a water heater replacement. They asked for a couple of photos and called me back with information and a price quote. I was intially shocked because the cost of water heaters has gone up alot in the last 6 years. It turned out their price was excellent. There was only one other company that could meet that price but Jeff said they could get someone out this afternoon. Sam was the plumber and he was amazing. He had it done in less than an hour and a half. He said after 20 years experience, they go pretty quick! Clean, professional looking install. Very happy with this company! read more

My water heater went out today. I called Mr.Water Heater. They didn't try to oversell or be pushy. Just an honest business. Sam came to my house within hours ready to work. Within no time it's installed and ready to go. I will recommend this company to everyone I know who needs water heater work. From the person who took my call to Sam who did the install, they were very polite and professional. Thanks again for the quick response and quick replacement. Lastly, I was given quotes today and theirs beat everyone else's. Quality work for a quality price!!!! read more

Mr. Water Heater was great. Requested service on Yelp and they responded quickly. I provided them photos of my old water heater and they provided me a quote with options as well as availability to complete the job. Sam arrived on time and immediately noticed an issue requiring different parts. He immediately began research and discovered the parts would not be available for 24 hours. He continued to search and was able to find another supplier with the part in stock. He went above and beyond to get my new water heater properly installed. Thanks Mr. Water Heater! read more

Sam was great. Water heater went out night before only cold water and two sick kids at home and they were able to come out first thing the next morning and replace my 20+ year old heater with the same one in 2 hrs. It was such a smooth process from the call to completing the job. the cherry on top was they are very fairly priced. If you need a water heater i highly recommend Mr Water Heater. read more

They were excellent and very professional. Excellent service and replacement of water heater went smooth!

Service here is definitely 10/10. They really care about the customers and making sure they are happy. They don't try to upcharge you or scam you either. The pricing is 8/10. Definitely not the most expensive...but definitely not the cheapest either. They are really knowledgeable when it comes to repairing water heaters and figured out my issue super fast. I would've never known it was a little light on my water heater that needed to be replaced. Tip I learned: pay with cash or check. They will charge you a credit card fee. read more

Finally a company that does business right and communicates well throughout the entire experience! I tend to have high customer service expectations being raised by two old women (one older than the other) and even though I am Gen X I really value so many of the old ways; courtesy, picking up a phone, a smile... etc. It's honestly equally as important to me as the service itself. Called late last week and they had good ol' Pete out to me ASAP and not only did he have manners my grandmother's would approve of but he fixed our old water heater fast. He could have told me anything and oversold me to get a new one but instead he was honest and told me it was an easy fix and bam- done. I don't ever want another water heater problem but if I ever do and need repair, then I'm obviously calling them. read more

it was an easy choice to choose Mr. water heater to replace my water heater. Not only were they extremely nice and well priced, they also did an excellent job! read more

Great customer service, my water heater had a leak and my issue was able to be fixed same day. Water heater needed to be replace work was done same day and the work done was immaculate and very professional and very reasonable on the pricing. I was very thankful it was done same day. read more

Mr. Water Heater - Fontana Thank you so much to Pete he was amazing, I felt like he was the only one that took the time to have s discussion with me about water heaters, and the repairs that come with them, which water heater was the best, and a general idea of what they cost. He gave great details and explanstions. I could have went with somone less expensive but they were not nearly as friendly or helpful as Pete. He was so nice, I was impressed with the service all around . IF YOU NEED A WATER HEATER REPAIR OR A NEW WATER HEATER these are the guys to get one from. Honestly great! read more

The guy who repaired my water heater was awesome. He was super informative and really nice. He used good quality products, so I know it'll last me a long time. Thankfully what he fixed was pretty inexpensive. They will give you a call before they are coming over so you know when to expect them at your place exactly. They do charge a credit card processing fee though...so pay with cash or card instead! read more

Had them come out to my house this past Friday for a water heater repair. Caleb did a great job. He was fast and efficient. Caleb was never pushy and made sure I was happy with everything he did. Really glad he was able to repair my hot water heater. They have competitive prices too. A great place to use for water heater issues. read more

Sam came out the next day and replaced the water heater. Super easy, no fus no muss. Over 50% less than what other companies wanted! Great value, and professional work! read more

Pete was great and gave great service and helped get my water heater back on and working right again. Great deals and great guys who work here. They will treat you right. read more

A lot of good things to say about the team at Mr. Water Heater. First of all, they have great customer service. Everyone I spoke to was nice and patient and didn't seem to mind taking the time to explain things to me. Not to mention, I'm a curious person and the man who came to my home, Pete, was really nice and humored me in answering some of the questions I had. They also have great prices. I am, by no means, a rich person so the price tag matters when I'm shopping for services. I called a lot of places for quotes but Mr. Water Heater beat them all. If you're having problems, absolutely give them a call. Would definitely recommend! read more

Pete was amazing helping be out and answering all my questions. Had my water heater repaired with them for a decent charge . Definitely returning if I have any other inconvenience. Customer friendly and very helpful .! read more

Mr. Water Heater saved me from a tough spot. I needed my water heater fixed and called another place to come and fix it. When they came out they quoted me a more expensive price then what they originally said then they were going to need a week before they could get me a new water heater. I ended up calling around to see if I can get another quote and didn't want to wait a week. When I called Mr. Water Heater and spoke to Caleb he gave me a better price then the other place and guaranteed he could get it installed in the next day. When they came out the guys were friendly and even Caleb showed up personally. Everything was installed quickly and I was back to having hot water. Hopefully I won't need another water heater again soon but for maintenance and repairs I will definitely call Mr. Water Heater and Caleb. I highly recommend them to anyone. read more

I had called a few people and Mr. Water Heater was quick to respond and help our family out. We woke up to cold water and needed our water heater fixed right away. I called that evening and left a voicemail. Their receptionist called me back the next morning and said she could have someone out by the end of the day after their other jobs were done. Their plumber came over and looked at my water heater. It only took him a few minutes maybe 10 or 15 to get my water back to the normal. Thank you Mr. Water Heater. I'm recommending you to everyone. read more

I am so grateful that I have found Mr. Water Heater! I had an emergency and found them on Yelp and was very impressed with their quote and that they could send someone out, same day to repair my water heater. I had tried calling other companies but their quotes were ridiculously expensive as this was an emergency repair. The quote that was given to me was the same price that I had paid so I was very happy that there were no surprise charges. The plumber who came out was very friendly and professional. He was very knowledgeable and answered all of my questions. I am very happy to give them 5 stars for their exceptional service and would be calling them going forward for all of my plumbing needs. I would totally recommend them to all of my friends and family. read more

Okay so I usually don't write Yelp reviews unless i'm really satisfied with the service, but wow - the experience I had with Mr. Water Heaters was amazing and it's definitely something worth sharing! I was thinking about calling some of my family members about a water heating problem I had after I took a shower and the shower turned from hot to super cold. I literally didn't know what to do and because hot water wasn't coming out from my shower or bathroom/kitchen sink, I knew I had to get help fast. I decided to call Mr. Water Heater, and I spoke with the kindest lady. In a matter of minutes, she was able to schedule me an appointment in an hour. The plumber ended up arriving right on time which was really important for me as I had a busy day ahead. The plumber was super kind and kept to himself most of the time. He finished earlier than he estimated, and he explained to me what went wrong, gave me instructions on if it happens again, etc. After he left, I couldn't help but write a review. It was the LEAST I could do after the amazing customer service I had received throughout this entire process. Price was fair and the process was smooth! Thank you guys SO much!!! read more

Our water heater was leaking badly in the garage. We were able to drain the water heater but finding a honest, efficient company to replace it was the challenge. Mr. Water Heater was the best choice. He was punctual, efficient, and the price he quoted was the price we paid. Very reasonable. read more

I send an request in the afternoon and they are able to install a new water heater in the next morning. Awesome customer service from Jeff, quick and professional installation done by Sam. Thank you guys. read more

Mr. Water Heater had great customer service. They were all very friendly and helpful! I felt completely comfortable asking any questions knowing that they would be answered so I could understand . I would definitely recommend Mr. Water heater for any and all of your water heater needs! I will send all of my family and friends here knowing they will be taken care of. read more

I called Mr. Water Heater about my broken water heater (8-9 years old) after getting quotes from a couple other places. They were very upfront about costs and were able to come out the next morning to install a high quality water heater at a great price. Sam was clearly very competent as well as professional with great communication. Would highly recommend this company. read more

Finding a knowledgeable plumber that I can trust has not been easy for me. I've had terrible luck in the past, which is why I'm very happy my coworker referred me to Mr water heater. These guys actually know what they're doing and more importantly they don't play games and charge a fair price. It doesn't hurt that the plumber that came to my house was pretty damn funny either lol. read more

Mr. Water Heater had amazing customer service and works very quickly and efficiently. Pete is an amazing assent to the company a hard professional worker and values a job well done. I'm not sure what I would've done without this company's service and reliability. Their prices are also unbeatable l. I would highly recommend this company :) read more

One of the main reasons I was drawn into calling them was their great reviews. Well their reviews stand true!! They really are that great and deserve the 5 stars!! Let me start off by saying that we probably all take our hot water heater for granted because you don't realize how important it is until you have to take a cold shower lol. So when I finally decided to call a plumber I went with them for their great reviews and because they called me back late one a Friday night. Not only that but they also got me in the next day which was of course a Saturday. I was worried I was going to have to wait all the way until Monday to get anyone out to my home. The plumber was super personable and really respected me and my home. I really appreciated how kind he was. The hot water heater had two parts that needed to be repaired and it was all done! It is so nice to have hot water again. Like I said I cant believe how much I took it for granted. If you're trying to find someone who will charge you a reasonable price and make it out to your place quick look nowhere else. Mr. Water Heater is literally the best! read more

Save yourself a headache and money and call these guys!. Caleb helped me out after another plumbing company came over, charged me and didn't even fix the problem. Caleb helped figure out what was actually wrong with my water heater and my hot waters been working ever since . They were more expensive than the other place but at least they knew what they were doing and actually fixed the problem . Wish I would've called these guys the first time around don't make the same mistake I did. Thank you Caleb for figuring out the problem . read more

One of the best places! They were so affordable and easy to work with. Not to mention they could get me in right away, where other companies could not. They were very honest and that's some thing I always feel nervous about, Getting taken advantage of if I don't understand certain things. They make sure I knew the average price of my repair. So glad I didn't go with a different company! Make sure to use them they are honest. read more

Everyone who works here are really friendly and helpful. After discovering my water heater wasn't super hot I wanted to call a plumber. I was surprised that you didn't have to just call a general plumber but I actually found these guys who work specifically on water heaters! Awesome! They repaired my water heater and said my water heater would probably last at least a few more years which is great. Keep up the great work! read more

I absolutely loved these guys! Not only are they super easy to get an appointment with but also extremely professional! Caleb did great work! He repaired my hot water heater and got it back running. He even turned my thermostat up so I could have a lot hotter water! I didn't even know it was an option until he offered to do it! I'm so glad that I got a recommendation from one of my friends, they are more than deserving for this 5 star review! read more

This company is top notch. They well get back to you asap. They do they are best on communication. Caleb was very helpful with my water heater case. My hot water heater was fixed and didn't have issues like other places. They make sure they're work is top quality work. They take pride in they're work. I usually don't write yelp reviews unless I'm completely satisfied and oh my gosh best business around. read more

I can't thank Caleb enough! He was there for me in a desperate time, when I needed my hot water working again before the weekend. He moved his last appointment of the day earlier just for me. Thanks again for helping me. I'm so happy with this incredible service!!!! read more

Had to call because of our water heater it just never seemed hot enough and we couldn't figure out what was wrong. Pete was really helpful and got our water heater repaired very very quickly. So nice to have hot water again instead of luke warm water that was on the verge of cold. read more

I had noticed that our water pressure wasn't very good and thought that our water heater was starting to go out. It just wouldn't get nearly as hot as it used to get. We were worried that it would go out any day and finally when I took a shower last week it went cold and it never was able to get back to being hot. I decided to do some calling around and I really liked these guys! They were funny and super personable. After talking to one of their plumbers for about 10 minutes he said he could come over to replace our water heater the next day. What was nice is that he was available almost the entire day so it was easy to get an appointment. It's so nice having a new water heater and I wish I would've called them sooner! Thanks so much Mr. Water Heater! read more

I was having a hard time finding a plumber that wouldn't overcharge me to change out my hot water heater. The job itself was completed pretty fast, and professionally. I'll be using him again for any future plumbing repair around the house, that's to big for me to handle. read more

As someone who has never had to have a business come out to my house I felt nervous. Well after my first phone call they made me feel super comfortable. They gave me a rundown of my options and prices. They also gave me a few different options for scheduling times. It was a lot easier than I thought it would all be! Thanks for making me feel comfortable and for repairing my hot water heater! It's been so nice having the hot water back. Definitely a necessity we can all take for granted! And cant beat the pricing will definitely recommend to my family read more