I can't believe it's taken me this long to write a review for Linh, she absolutely deserves the…read morerecognition! I've been going to her for a couple of years now, and she consistently does an amazing job. She's the perfect balance of quick and gentle, which I really appreciate. Whether I come in with a specific idea or just let her do her thing, she always delivers beautiful results. On top of her talent, Linh is incredibly kind and welcoming, which makes every appointment such a pleasant experience. I've been coming to this salon for a few years and have seen several technicians, everyone here does great work and the salon is top quality, but Linh truly stands out to me. I always feel like she goes above and beyond, and that level of care does not go unnoticed. Highly recommend her!

I came into Nail Forum today for Mother's Day to treat myself and unfortunately the experience…read morestarted off poorly. The person at the front desk was not welcoming or inviting at all. I understand places get busy, especially on holidays, but a simple greeting would have gone a long way. Instead, I was left at the front desk waiting for someone to help me while there were about 3 women behind the desk. Then when someone finally acknowledged me, there was no warmth or customer service. What really bothered me was feeling nickel-and-dimed over my fill service. I already came in with oval-shaped nails, yet I was told I'd be charged an extra fee to "reshape" them. In my opinion, basic shaping during a fill should already be included in the service price, especially when maintaining the same shape. Customer service and transparency matter just as much as the nails themselves. Sadly, this visit did not feel welcoming or worth the experience I expected.

I was I was looking for a nail place that stays open late and came across Milano. They stay open…read moreuntil 9pm! The place is huge inside, 2 walls of chairs for pedicures and lots of nail stations. Greeted as soon as I walked in and even though I did not receive the confirmation for the online appointment I booked, they had me scheduled, took me early and I added in a manicure for my 8yo. This was a Friday around 6:30pm. I got the Express regular predicure and a gel manicure. Overall service was fast and I was satisfied. I appreciated the extra steps the nail tech took to match the color I picked. Initially it looked totally different from the nail sample when she opened the bottle so she double checked with me and found a better color. It's those little details that will make me return and they were very sweet with my 8yo. Pricing is comparable to other nail places and they do everything. I'll be back here for the quick service, and extended hours.

I had a really upsetting experience at Milano Nails, mainly because of incorrect information and…read morevery poor customer service. I brought my own gel polish because I'm pregnant and wanted to avoid an ingredient called TPO. I explained this clearly. The nail tech told me the top coat I brought wasn't the right one and said she had a TPO-free top coat. She even said she looked it up and confirmed the Beatles Shiny Top Coat didn't contain TPO, so I trusted her. A few days later, I found out that product does contain TPO and even has a warning for pregnant women. That was extremely concerning. When I called the salon to have the gel removed and asked for a refund (since the product was misrepresented), they still wanted to charge me for regular polish and wouldn't refund the gel manicure. The manager, Tina, said she would call me back but instead sent a text saying offices were closed and offering only to remove the polish. I tried calling to speak with her, was told she was too busy, and was put on hold for over 30 minutes. The call was eventually disconnected. I waited 10 minutes, then called back and it went straight to voicemail. After that, I called again from a different number -- someone answered, seemed to realize who was calling, and then immediately put me on hold again. When I called back, the receptionist said she didn't realize the call had been disconnected, I simply asked for a refund, since I had been going back and forth with the salon for almost two hours. Again, the line got disconnected after 20 minutes and no one ever followed up with me. I tried to call back and again it went to voicemail. Now, anytime I call, whether from my number or the other number, it goes to voicemail. This could have been handled so much better, especially since it involved a pregnancy-related concern. Instead, I felt dismissed and ignored. Mistakes happen, but how you handle them matters -- and this was handled very poorly. Very disappointing experience and worst customer service I've encountered at a nail salon. As a manager, Tina showed little concern for client safety or satisfaction.

I had a much-needed pedicure yesterday with Christina, and she was awesome! Christina was so sweet,…read moreaccommodating, and went out of her way to make this tired mamma feel comfortable and pampered. Thank you, Christina, for the amazing Valentine's Day pedicure! Can't wait to come back!

Listen I understand in the service industry things can happen and misunderstandings can happen,…read morehowever, this is so disappointing and I was so anxious that I left. I called ahead to this place to see if they could give me a gel manicure. They said come on in and I was so excited. I haven't had my nails done in years and wanted to treat myself as I have a trip next week. I came in with beautiful, healthy long natural nails and left with one hand untouched and the other ..well they chopped my natural nails to the bone. When she started she asked me the shape I would like and if I wanted them cut or just filed. I asked her to trim them a little, square with rounded edges and said because I have a baby I don't want them to be sharp. She cut them ALL THE WAY DOWN, and rounded them all. When she showed me I said oh no I asked for square...so she started filing again, threw my hand at me and said "how's this" I don't even know what shape to call what she did. None of them even match. Also they were so short there was nothing that could be fixed. So then she tossed the file at me and said "ok you do it" I replied why would I pay to file my own nails, and there's nothing left to file. My anxiety was now high because I didn't want to be difficult but why would she speak to me that way and do that?? Another lady came over and said she could fix them by putting tips on or gel x. I said I don't want tips, and I wanted my natural nails. She again said she would fix it, and agreed it was the techs fault. She also mentioned three or more times the tech didn't understand me...ok, but then why the attitude when I clarified, and why wouldn't she ask for assistance if she didn't understand what I was asking for. I questioned her "how are you going to fix this..it's not like you can regrow my nails and I'm not paying for tips or gel x. I will say she agreed to do tips or gel x at the cost of a manicure when I told her I wouldn't pay, but that's not the point. To avoid any further confrontation and because I was actually shaking from being embarrassed I left. Now I will have to go to another place and have tips if I want my nails done for my trip otherwise it's bare hands in LA for me. Also it's worth mentioning that I was also going to get a pedicure also but only wanted regular polish, the original tech attempting to do my hands tried to upsell me on gel for my toes...I had to decline three times. If a customer says no thank you, it's a no thank you. I left with bare feet, mismatched chopped up hands, and tears in my eyes because I should have just done my nails at home. Please do better.

I've been coming here for a while now to get my mani and pedi done. I always get them from Jackie…read more I never have problem getting an appointment. Jackie always does a good job. She is very thorough and patient. I always leave happy.

Had an amazing hot stone pedicure with Jackie!! Calm, relaxing atmosphere. Clean, well maintained…read moresalon!

Incredibly attractive and clean facility! My nails never looked better and toes too!!!…read moreHighly recommend!!! Heidi G

Well went in there they were so rude first of all!!!! Then they said one price then they charged 40…read moreextra for random add ons!!! Scammers

Talk about world class service! My mom got her lashes done and absolutely loved them. I walked in…read morewith my daughter and she wanted her nails done. We didn't have an appointment, but they took both of us right away. The service was amazing, the music was great, and the overall vibe from both the staff and customers was so welcoming. The ambiance was relaxing and calm, making it a perfect place to unwind. They offer so many options, you really can't go wrong. I would definitely recommend this place if you're looking to pamper yourself.

We came without appts on a busy Sunday. My husband and I just wanted plain manicures, nothing…read morefancy. We were easily accommodated and received great service. Minus one star though for unadvertised upcharge for his "shiny buff" She asked if he wanted that and I assumed for such a small thing, since he wasn't getting polish, that it was a courtesy ask, like how do you want your nails, shiny or matte? On a $30 manicure, a $10 upcharge for this is a bit much. Lesson learned for next time. Overall it is the nicest salon in the sea of salons in Henderson!

I love this place and everyone here! Katie is the best! She's funny & sweet! She really takes her…read moretime and makes everything perfect! I used to go here before since we live close, then we moved & started going somewhere but now im back here and realized how awesome this place is! A lot of my family still go here so i will start going here again!

I love Katie!! I book her in advance, every 3-4wks, for…read moremonths... Dip Manicure & Gel Pedicure. Sky, Angelina, and the Team all have their regulars too which speaks volumes of their Customer Service & Quality.

I've been a customer of Amy's for about two years now and followed her to the Lotus Nail Lounge…read more She is amazing and always does such a great job on my nails. She takes her time working on me and I feel relaxed and pampered every time I come here. She's the best!

Best cute nails! Had some time, made an appointment online right away. Nice, very clean, like a…read morepink palace. Everyone went over and above to help me feel relaxed. Gave me a cute bow on my nails. Had the lotus pedicure in the gel manicure. Definitely will come back!

Came to Las Vegas for a work trip. Decided to try out the spot to do my nails as well as my…read morepedicure. They offered gel X, which has been really hard to find in my hometown. I decided to give it a try. It's been now a week and the nails are still looking good. The worker was very friendly and she did a good job on my pedicure as well. They do offer a complimentary drink! Inside there are multiple people working and everything was very organized and clean. Even the bathroom! They also have a good playlist while you're doing your nails. It is on the pricier side, but nowadays it's mission impossible to get your nails done for under $60 anywhere in general. This spot was actually worth it though because the service was really good! Also, it's in a good location. There's a lot of food places nearby in case you get hungry, more importantly, the area is safe! If I'm ever in Vegas again, I would definitely come here again!

I had a great experience from beginning to end. I was in town for the weekend and decided to get my…read morenails done, so I gave this place a try. From the moment I walked in, I was greeted with a warm smile. The staff were friendly, polite, and welcoming. Even though I didn't have an appointment, they were able to accommodate me, which I really appreciated. I initially asked for a gel manicure and a basic pedicure, but they were honest about the time constraints and let me know they might only be able to complete one service. I genuinely appreciated their transparency rather than overpromising. B (Bailey) was my nail tech, and she was wonderful--sweet, kind, and very gentle. She paid great attention to detail, and it really showed in her work. She shaped and painted my nails perfectly; I didn't need any fixes or adjustments afterward. Overall, I highly recommend this place and would definitely return the next time I'm in town.

Love coming here, love Ken! Anything I want, he gets it done right & quick He chooses the perfect…read morecolors everytime

Relaxing and very nice hospitality. I love seeing Kelly and Jason for both gel manicures and…read morepedicures. They do it exactly how I like it!