I felt a little sad reading some of the negative reviews for 128 Luxury Spa, so I wanted to share…read moremy experience specifically for their Diamond Glow facial service, which is what my review is based on. I purchased a package of four sessions and have been visiting them for the past few months. Every visit has been a pleasant experience. The manager/owners are always welcoming and helpful, and they consistently make us feel like VIP guests. The front desk staff are also very kind and take the time to explain the different services they offer. Parking: Turn right once you enter the white building. Parking can be a little tight on weekends, but it's still manageable. When you arrive, you'll wait in the lobby where there's a comfortable couch. They provide slippers, a locker key, a clean white robe, and a towel. After that, they bring you to the locker room, which has one of the nicest bathrooms I've seen at a spa (complete with a Japanese heated toilet!). Once you step out of the locker room, your esthetician will be waiting and will kindly ask you to remove any jewelry before starting the treatment. I've had the Diamond Glow facial with Thanh and Tulin, and both have been wonderful. I always leave with glowing skin. The extractions are done gently (make sure to tell them if the exfoliation gets close to your eye or if the pressure is OK) and the treatment also includes a relaxing shoulder, neck, and arm massage. They really take their time and make sure you're comfortable throughout the session. Honestly, it's probably one of the best Diamond Glow facials I've had--and I get facials quite often! After the facial, they bring you to their VIP lounge area, where they serve hot tea, snacks, fruit, and water. There's also a steam room available. The overall ambience is relaxing and aesthetically pleasing. Some of my friends have also tried the head spa and massage services, and they all had great experiences as well. I'm not sure where some of the negative reviews are coming from, but perhaps management could ensure that all therapists maintain the same level of training and consistency in service quality. I agree not having the therapist use their phone during a treatment! I'll be coming back soon to try their Vampire Facial and massage, and I'll update my review with the results. Overall, my experience has been a solid 5-star visit, and I highly recommend it--especially if you're coming with a group. I've gone several times with coworkers and we always have a great time!!! Sorry no photos because I'm always so relaxed inside.

Responding back to the owner:…read more No, none of that was done, IF IT WAS, I would have done so to avoid time lost. I made my appointment and never got a text or email with confirmation nor appointment reminders prior to the date or day of. Thanks though!

Back again. Rinse and repeat... 930am, Saturday, June 27,…read more2026 This time I extended my session in the Fire House to 75 minutes. Took a 2 hour break in the common room. My shirt was soaked! I was like a hog roasting in a hot oven! This morning was up to temperature. Session 2 in the Fire House in the early afternoon... Much busier and more uncouth people disturbing the peace with their very annoying whispering. If you need to talk, take your gossiping convos outside in the common area! 930am, Saturday, June 20, 2026 It's not busy at this time. The Fire House was just warning up as it wasn't terribly hot yet. Left at 315 pm.

This was my first Korean spa experience, so part of this review is definitely from the perspective…read moreof someone who had no idea what they were doing. I came here with a group of girlfriends for my friend's birthday, and none of us had been to a Korean spa before. Honestly, it was confusing from the start. There wasn't much direction on where to go, what order to do things in, how the facilities worked, or what you were supposed to do if you booked extra services. We also came with one guy and a group of girls, so we didn't realize right away that we'd all be separated. Between that, people going off for body scrubs or massages, and everyone trying to figure it out as we went, I don't think we used the spa the way it was meant to be used at all. We ended up kind of bouncing around, asking what to do next, hanging out in the common area for a bit, and then leaving. The actual body scrub/massage add-on was fine, but overall it just felt disorganized and not very beginner-friendly. I've since seen friends go back and actually know what they're doing -- using the pools, sauna rooms, eating afterward, spending real time there -- and I can see how it could be a much better experience if you know the flow. But for a first-timer, especially with a group, I wish there had been a little more guidance.

Lee, Marlo was great! Finally a real reflexology treatment!!!…read more The check in went smoothly as well. I will definitely be back.

I'm a new member. I usually go to the Torrance facility and I always get a skilled, professional…read moremasseuse. I've had two so far at the Orange facility and I was disappointed times two. I hate having to write this bc they were so nice but it seems like they spend more time adjusting the sheets and rolling around in the seat that it turns my 80 min massage into 60. I might be exaggerating a little bit but not much, lol. Also, we shouldn't have to be asked to leave a gratuity at check out. If we want to leave a gratuity, we'll ask you. Prices are expensive as it is and I'd like to think most of that goes to the masseuse.

Good service! I am…read morevery satisfied with the service, and especially the skills of miss Yen! I will continue to come here to enjoy the services offered. I will make an appointment with Ms. Yen. Thanks

Ive gone to many waxing studios around orange county; from sugaring studios to corporate waxing…read moresalons. Those places, even when I would consistently get wax, never had the consistent workers. I decided to try Sea Spa which is just a 5 minute drive fr my house here in GG! And i am so happy that I decided to do so. Nancy did my Brazilian and was very detail oriented and quick. She used the hot wax and paper method with small sections. I appreciate the small sections she did! The salon it self was very inviting, beautiful, and relaxing. They offer other services like body and scalp massages, mani and pedis, and even lash extensions and semi permanent makeup. Cannot wait to schedule my next session!

Let me give this place 10 starts . Service was wonderful…read more Super clean very polite .i felt like I was in heaven holly and Ginny .I recommend this Beaty head spa I came all the way from Sherman oaks

This was my LEAST favorite head spa I have visited unfortunately. I did find this location through…read moreGroupon. I purchased the 90 minute session with mini facial. Small location very private but noisy. Holly was my tech. She was the only one in there for the first 1/2 of my 90 minute service, which meant during the service she was also the receptionist. She was on her phone a lot, I was rather annoyed by her answering calls in what is supposed to be a relaxing service. The service was ok, going from touching her phone to my face wasn't my favorite. Very heavy, rough hands. I have fine hair and it was a lot of pulling. Massage was fine still very heavy handed and the position to sit in at the end was not comfortable, maybe because I'm a taller? I'm not sure. Not sure if they were having plumbing issues, but the water was cold the whole service. It warmed only slightly but not comfortable. What was most concerning was how tangled my hair was at the end. I have never seen my hair in such a knotted mess. Yes she was able to detangle, by pulling it apart and ripping the hair. The tangles were caused by poor products and shampoo technique. A good conditioner and proper rinsing would never leave my hair like that, the 90minite service was also supposed to include blowdry, I was told to pay $10 more. I will not be returning. I wish them luck and hope they can use this as a reference to make the experience better. There are MANY head spas in the area that take better care of the client for the same price.

Massaage care and spa was what I wanted! Quality was great , easy to access andale sn appointment…read more Recommend this place

This is a small but cute location with rooms on the second floor for services. I have been to a…read morewide range of spa's and thought this one was nice based on location and space. Positive: -Facial serves were good -Nice meditation room at the end where they offer tea and a cracker and a hot neck pillow -Greenery -Recommendation on products but not push -There is low gate in the front opening as you walk in but it's for an adorable dog walking the ground so they do not get out. Cons: -Parking is 6.99 at bowers. They mention the lot but not the cost (to be fair, no issue with the cost but I recommend letting clients know it's a fee and you have to go through an app. It takes time to enter card info,etc) -Driveway parking was offered for parking but it is tandem and very limited. Street parking very limited. Give yourself time for parking. -Locker is coed. You lock when changing for privacy so if you are in a hurry, try to get there when available Overall, I would go back. It's quant and better than I have experienced even with big spa's.

I've been going to Neptune's Lagoon in Anaheim for years now, and it's hands down my go-to spot…read morewhen I want something private, relaxing, and consistently well run. AJ, the owner, is a cool dude...and his wife is great too. AJ is definitely a talker and very upfront with the rules, but they're simple and reasonable. As long as you listen, respect the space, and follow directions, your visit will go smoothly every time. Rinsing and washing off before and after is mandatory, which honestly just keeps the place clean and enjoyable for everyone. They're open daily Monday through Sunday, opening at 12pm and usually closing at 2am...sometimes later depending on the day and request. Walk-ins are welcome. Cash is preferred, but they do accept credit cards as well. The rooms are very intimate and relaxing. Some rooms include a sauna, and all rooms have a shower. The lighting is moody and adjustable from bright to dim. Radios with Bluetooth are available, blow dryers are provided, and they supply full body towels and washcloths. You're also allowed to drink and smoke inside the rooms. Cups and ashtrays are provided, and if you bring a drink that comes in a glass bottle, they give you a plastic container to pour it into since glassware isn't allowed in the rooms for safety reasons. It's a solid, well-maintained spot that's clearly been doing things right for a long time. I highly recommend Neptune's Lagoon and will forever book a visit here whenever I'm in the area.

First time ever going to a private hot tub and I can say my expectations were blow through the…read moreroof. Great staff, supper clean, great sauna and perfect hot tub. Will 100% come back

I loved the scrub. My question why not more private? Ppl…read moreold, young walking around naked not cute! Should have a setting like hospital!! With CURTAINS IT felt like cows all layed out Ready to SLUATER

Imma go with a two until I can actually get in. I called…read moretoday, asked for availability, they said tomorrow at 4 is better, so I say ok see you at 4 then next day. Then they call back and say oh no you can come today at 12! I said oh perfect, 9 minutes later they call again and say oh 1 is better- ok I'll come then. 30 minutes later I get ANOTHER call saying oh actually tomorrow is better. Ya know what? I'm good I'll find another place to spend my money without the run around.