I had an amazing experience at 128 Luxury Health Spa! From the moment I walked in, I felt welcomed…read moreand cared for. A special thank you to Isabella, the owner, who was incredibly accommodating and made my visit exceptional. I enjoyed the steam room, massage, stem cell facial, and head spa, and every service exceeded my expectations. The lounge is beautiful, relaxing, and truly feels luxurious. The staff was friendly, happy, and professional, and their positive energy made the experience even better. I also love that they offer a monthly membership which is such a great value! I'll definitely be signing up, bringing my husband for a spa day, and planning my next girls' trip here. If you're looking for a luxurious spa with outstanding service, I highly recommend 128 Luxury Health Spa. I can't wait to come back!

This review is based on my two visits…read more I initially called to redeem a gift certificate my husband purchased for me through their website. The younger receptionist first told me that I couldn't use it toward their BOGO special. I questioned this since the gift certificate was purchased directly from their website. When I asked if they could credit my husband instead, she eventually agreed that I could use it, but only if I paid the full price for the Glow Facial rather than receiving the advertised $30 discount. The Glow Facial was recommended by the receptionist when I specifically asked which treatment would help clear out my pores. Unfortunately, I later felt that this wasn't the most suitable treatment for what I was looking for. The older receptionist was initially pleasant, but her attitude seemed to change after I shared my honest feedback about the Glow Facial. I explained that the treatment felt more focused on massage than on the actual facial. She became defensive and noticeably less friendly, particularly when I mentioned that I would consider joining Alle when I returned to redeem my BOGO facial. The interaction felt uncomfortable, almost as though I was being tag-teamed, and it eventually led to me signing up for Alle. To be fair, the esthetician was very nice. However, I was disappointed with the treatment itself. The actual facial portion lasted only about 30 minutes, with the rest of the appointment focused on massage. When I spoke with the receptionist over the phone, I had specifically emphasized that I wanted a facial, but she never mentioned how much of the appointment would be dedicated to massage. I also acknowledge that I should have read the website more carefully, as it does state that massage is included. Another disappointment was that the website lists an eye treatment as part of the service, but I did not receive one during either of my visits. I also wasn't comfortable with the treatment room door being left open, as people walking through the hallway could potentially see inside. After the treatment, guests are escorted to a back room and offered water and snacks, although the snacks felt rather cheap and underwhelming compared with the overall experience I expected. Overall, while the esthetician was lovely, the experience fell short of my expectations in terms of customer service, transparency, and the treatment itself. I left feeling disappointed, especially given the confusion surrounding the gift certificate and the lack of certain advertised services. I don't think I'll be returning and will likely explore other spas that better meet my expectations.

Went here to treat my best friend to a nice lil spa day and honestly, I didn't like head spas…read moreinitially (because I went to one in Vegas and thought it was okay) but Trinity Paradise Spa really pampers you! I got the Premium Package at $105 each, and it was such a pleasant experience from start to finish for 75 minutes. Prices are reasonable compared to the other places I was looking at in LA. You get your hair washed and treated (we both have balayages, so our hair is FRIED), a facial, and a head and neck massage! We're both dentists, so we were wishing the massage was a bit deeper, but that's all we really have to say. It was super relaxing since I was running on 3 hours of sleep. It's nice, quiet, and dark inside, and I felt my stress melt away. Afterwards, my friend and I were amazed at how soft and fluffy our hair was and she expressed that we gotta come back for the VIP experience next! We will definitely be back and were clamoring about making it a birthday tradition for each other from now on. My scalp feels great!

Got the premium service which cost $105. The Gua Sha is only on your head btw not on your face…read more Nothing like Korean head spa treatments. Might just be that I got a newbie or something but she was incredibly bad at her job. She'd never dry my ears properly leaving water and suds sitting in there for the entire time even after the service was finished. While shampooing she'd massage my neck and shoulders while her hands were full of hair product and shampoo suds, WHY?!! Hair products are NOT meant to be used on skin and she kept massaging it in and not washing it off leaving the hair product and suds just SITTING on my neck and shoulders for the majority of the service. Additionally she got water into my eyes MULTIPLE times and didn't even notice, would put a SOPPING wet towel over my eyes then run water right over it making me feel like it was a water boarding punishment, failed to dry me off properly at the end making me sit up resulting in water dripping down my back and getting my clothes wet. Then she gave me cotton swabs for me to clean my ears and when I went to try to throw it away after using it, she roughly pulled it out of my fingers so fast that the dirty cotton swabs touched my fingers leaving my ear wax on my own finger. Cherry on top she then shooed me off the chair after 5 mins of blow drying before my hair was fully dry, didn't even brush my hair until she saw me finger combing it myself. The only reason I gave more than one star is that Maybe the other head spa staff is better but I will never come back because of how bad mine was. Poor attention to detail is an understatement.

I can't tell if Lux Spa is under new ownership, or if they're just investing some money into it…read more This is my first time back in about 2 1/2 years. The upgrades that I've seen are making the pool area much cleaner and brighter appearing. My scrub was good, and soooo much skin came off! I'm always smooth as a baby's bottom when it's done. I'll be back in about six weeks.

Completely downhill…read more Used to come here a lot, came now, and the rooms are not sauna like at all. It's like 80 degrees like wtf And the salt room on the women side has a single flashing light literally broken. Pools are also not sauna or even jacuzzi quality.

I enjoyed my pregnancy massage (95 minutes) so relaxing I fell asleep. I know since I'm pregnant…read morethey can't apply too much pressure but I do wish she did more to my lower back where I told her was where I feel most discomfort. Also I thought I was getting a complimentary milk bath but when I got to the tub the woman told me it was a regular bath, no add ins or anything in there. The fruit was a nice touch but other locations have done chocolate fruit which as a preggo, who wouldn't like that. A step up in snacks wouldn't hurt. Other than that I appreciate their amenities, I took a nice shower before heading home and definitely enjoyed the quiet room with some fresh cucumbers on my eyes. Will definitely be back

I'm a new member. I usually go to the Torrance facility and I always get a skilled, professional…read moremasseuse. I've had two so far at the Orange facility and I was disappointed times two. I hate having to write this bc they were so nice but it seems like they spend more time adjusting the sheets and rolling around in the seat that it turns my 80 min massage into 60. I might be exaggerating a little bit but not much, lol. Also, we shouldn't have to be asked to leave a gratuity at check out. If we want to leave a gratuity, we'll ask you. Prices are expensive as it is and I'd like to think most of that goes to the masseuse.

I've been to Irvine Spa many times, and it's always such a relaxing experience! The facility is…read moreclean, peaceful, and well-maintained. I've also noticed that they've continued to make upgrades over time, which I really appreciate. The coed section is one of my favorite areas! There are several hot sauna rooms and an ice room, each offering a different experience. I love going between the different rooms, working up a good sweat, cooling off, and just taking the time to unwind and feel grounded. They've also made some nice improvements recently. The ice room now has benches, and the salt room has new benches that can accommodate more people. There's also a kids' game room, a photo booth, and a dining area where you can purchase meals, healthy snacks, and drinks. One of my favorite features is the large lounging area where you can stretch out, relax, or even take a nap. The heated floors make it extra cozy and comfortable! The women's section is another favorite of mine! There are two hot tubs, one hot and one warm, along with a wet sauna, dry sauna, and cold plunge tub. There are plenty of showers, including standing showers and ones with little stools where you can sit. The staff is constantly making their rounds, keeping everything clean, restocking fresh towels, and making sure the space stays comfortable for everyone. I usually treat myself to the body scrub and massage. The massages can be a little hit or miss depending on who you get, but the body scrub never disappoints! It's honestly one of my favorite parts of coming here. Seeing how much dead skin comes off is so satisfying, and afterward, your skin feels as smooth as glass! It's definitely worth experiencing at least once. I usually spend at least a couple of hours here because there's so much to enjoy, and I never feel the need to rush. Whether you're looking for a relaxing self-care day, a good sweat, or a full body scrub, this is a great place to unwind and recharge. It's become one of my go-to spots, and I always look forward to coming back!

I visited iSpa, and it was such a unique, relaxing experience. We tried the hot and cold plunge,…read moreenjoyed a body scrub, and spent time in the forest room and salt room. We also had lunch, and it was amazing! The hair wash was something I had never experienced before, and it made the visit feel even more special. They also offer massages, so there are plenty of ways to unwind. If you're looking for a day to switch off, relax, reset, and release, iSpa is definitely a place to check out.

First time ever going to a private hot tub and I can say my expectations were blow through the…read moreroof. Great staff, supper clean, great sauna and perfect hot tub. Will 100% come back

Only four stars cause i needed more time to stay.lol…read moreEverything was nice and clean. Loved it

Overall, a great experience! There were some hiccups along the way which ended up being…read moreparticularly stressful for me, but I think we were all navigating a tricky/unique situation. Super grateful to the technicians for helping support us. I was bringing in my friend to get a headspa & little did she know it, but should would get proposed to later that day. We had a schedule: 3:30-4:30PM 60 min headspa, 4:30-5 buffer time if things run late, drive home, 5:15-5:45 get ready, 5:45 leave, arrive for proposal at 6:15PM to make sunset at 6:30PM. My friend's now-fiance called Blue Moon the week prior to set-up an appointment and let the technicians know. He was even able to pay ahead of time for us through Zelle. He said the ladies were super nice and mentioned they'd give the best technician to my friend since it was her special day. A day or two leading up to the proposal, I called to ask if during the blow-dry portion of our headspa, they could style my friend's hair a certain way. She wanted them to use a round brush to flip out her ends. They let me know if they had time, they would most likely be able to accommodate. But to let the front desk know when we arrived. BlueMoon sent reminder texts leading up to the appointment and told us to arrive 5-10 min early for a hair consultation and to change into the robes. My friend and I arrived to our appointment a little before 3:20PM. There was a little waiting area. They had us fill out a quick form and I asked again if we could style my friend's hair a certain way. She said she would let the technician know and if there was time, they'd be able to. She also told us to ask the technician. This is where things went a bit south. We ended up waiting in the waiting room a while. There was a heatwave this particular weekend so it was a bit warm in the waiting room. A few people were there before us and came in after us, but they all got called in before us. I feel like this happened because they tried to put our headspa rooms next to one another, which is so nice, but at the end of the day doesn't matter who you end up next to since the rooms are individual. We ended up starting our hair consultations in the waiting room a little after 3:30. The consultation was a cool experience as they used a camera to check our roots, follicles, oil development, and split ends. Then we waited some more. We finally got called into the headspa rooms around 3:55PM. I ended up having to wait in the hallway a bit as it appeared my room wasn't properly set-up, but no big deal. Eventually, I was let in. They had us change into a very cute and comfortable wrap. By the time we started the headspa, it was 4pm, 40 minutes after we had arrived. The headspa was AMAZING. I had Mimi and she did everything wonderfully. She greeted me and gave me verbal cues. She led me throughout and the pressure of her massage was perfect. SHE WAS FABULOUS! My friend had Wendy. Wendy was also great but didn't give her as many directions as Mimi did. When we finished the headspa portion, we were done around 4:50PM. I went to the hair area first and was given a cute little snack (biscoff cookies, a water bottle, and grapes) in a fun Halloween bowl. Mimi got started on my hair and was done in about 10-15 minutes. MY HAIR LOOKED SO GOOD. Now my friend finished a little bit after me and this is the part that gets difficult. We didn't end up getting out of the headspa until around 5:45PM (2 hours after our appointment started). This is so tough as I know Wendy took her time to make my friend's hair look as good as possible. AND MAN OH MAN DID HER HAIR LOOK GOOD. I think that was on us to not let them know ahead of time that we needed to leave by 5PM/5:15PM the latest to catch sunset, but I didn't know how long things would take. Also, my friend has long hair so I'm sure that played a role. The lady at the front was so nice as she tried to help me let Wendy know that we needed to leave ASAP. But it was such a tough situation. I wanted to get out of there, but I didn't want to rush Wendy and be rude, but we couldn't miss sunset. Wendy didn't necessarily move fast, but again, she might've been taking her time on purpose to ensure a great final product. Either way, she did a great job on my friend's hair. However, I was incredibly stressed out with the time. The lady at the front checked in on Wendy a few times and kept saying she was close to being finished, but it still took another 20-30 minutes from that point. Luckily, we made it to the proposal in the nick of time and we were able to catch some sunlight. It was beautiful! Generally, the services we got at BlueMoon were great. I think it was difficult because we started the actual headspa 30 minutes late and the timing was thrown off. However, I really appreciate the ladies for helping this day be super special for my friend! OUR HAIR LOOKED AMAZING. SIDENOTE: I absolutely loved all the seasonal decor! This would be so fun to do at Christmas.

Okay so my honest opinion. Overall yes i enjoyed my time! Im pretty sure i was fighting the feeling…read moreof falling asleep at one point when i was getting the facial.. overall, i give this place 7.5/10. I filled out the form when i first got there i chose hard/medium for the pressure. That being said, the massages on my neck, shoulders, legs, arms, foot all just felt like she was just rubbing lotion. No pressure at all, maybe a little On the arms but that was it. So that was a let down as i paid the highest package for massages. The head massage was nice and so was the facial. I think i enjoyed that the most. The overall vibe is super cute, i like how they separate the spaces. I don't feel lol like this was worth $250... maybe $200.