Me and my Girlfriend had come across a living breathing cat stuck under her car. Aladdin & his…read moreteam got to work the second we arrived and explained the issue, even though his shop was very busy. They solved the problem extremely quickly & the cat was unscathed. We appreciate him and his team greatly and will be coming back in the future.

Great place to go and get work done, and very helpful with any questions. I highly recommendread more

I was on a road trip from Dallas to Austin. I got air in my tires prior to leaving and all of a…read moresudden on the freeway my tire light started flashing. I was a little concerned. I exited the freeway and pulled into a random parking lot checking them out. They looked fine but I was unsure. I looked across the street and I saw Red Oak Auto Repair and I pulled in right after they opened and I explained what was going on and they checked every tire, offered me some water and coffee, and they got me together. Confirmed that it was a censor that was malfunctioning but still give me a little more air than what was required just in case there was leak or something since I was driving far. They were so kind. They didn't have to do any of that, especially since I didn't spend any money there. if you are in that area, i 100% recommend them.

Finding a new auto repair place can bring on some anxiety. Fortunately our needed repair was…read moresupposed to be minor, but every time that check engine light comes on in a 20 year old Dodge Ram 1500, you just never know. Red Oak Auto Repair Center is a beautiful new limestone and red brick building on Ovilla Road near where we live in Glenn Heights. They've been open a few months and we decided to drop by and present our truck's problem. We had been told that the EGR valve and gasket needed replaced and our usual oil change and simple repairs place would be unable to do it. We were greeted immediately by a friendly young man who introduced himself as Mo. Mo listened, understood what another place had to say about the issue and offered to do a free diagnostic while we waited. I have to say that the waiting area is more like a living room than your standard waiting area. There are two distinct areas. One side has a coffee bar with snacks and a refrigerator with drinks and water. The unisex restroom is on that side in the corner. There's a four kettle chair seating group with a table, rug and a wall TV. Across the room is a comfy long couch and two chair set with tables, large area rug and a wall TV. The light green walls were a wonderful change from automotive or industrial design and there was lots of natural light. Just a lovely airy welcoming room. We had showed up somewhere around closing time not knowing really that they would start on the repair. They choose to and in the end, we waited until they closed. They had to go buy a part and on the Ram 2006, the part was very difficult to get to and then get out, as it was rusted in place. Mo kept us aware of everything as it developed and offered to drive us home and bring the truck to us after the repair was done in the morning. We lived but a few miles away. The repair with tax, labor and parts was $324.75. They worked hard on this repair. This truck has never been housed in a garage. Dodge Rams live long but this is the second engine. It's been awhile since we have had a repair other than A/C or a turn signal. Given what Red Oak Auto Repair did for us and the great rapport we established, I can say we'll definitely be back!

Excellent customer service from the first connection by phone for a quote to the service being…read moreperformed on my car. Since I'm an elderly woman I have found that a lot of businesses try to take advantage of me by "padding" the ticket. I had the opposite experience here. Highly reccomend!!

When you ask for a specific quote and get a response that clearly tells you they didn't read the…read moredetails, so you follow up to make sure that price he just gave includes what he left out (replacing transmission filter) which he then says, "no" and further responds with some Grade-A BS. It does not take 9-hours to replace an automatic transmission filter... A "faith-based automotive repair franchise" with deceitful behavior is right on par with American religious behavior.

They did some suspension work on my Mini Cooper and it drives like a brand new car…read more Fair and balanced pricing.

excellent service and value every time! I have brought my porsche 911, cayenne, and bmw. Best in…read morethe business!!

Came in to get my brakes changed and an oil change. The tech pointed out I still had good thickness…read moreon my brake pads and recommended just the oil change. Great price and service

7.12.23 ~ Today I called this store at its new location and was lucky to speak with Bryan T…read more. He was polite plus attentive and invited me to come by to check the issue. I took 2)- wire spoke wheels w/tires mounted to check balance. He introduced me to his balance expert and then they both checked and adjusted the balance weights for me. The outstanding part of this story is this was at 'No Charge'... I haven't seen this type of service since I was a kid...(ol' guy'). I took Bryan's card and will display on my show car for all to see @ car shows! Thank You Advanced Tire & Auto Service! Best, Steve

I started going to guy a few years ago he was very good & fast but I always wondered why they were…read moreso quick to change the oil well today my Fiancée to her Chevy Equinox 2019 to a mechanic shop it cost $500 because these idiots we'rent flushing her oil right & putting recycled oil in her car caked up her friend said it was black caked up vengeance is mine says the LORD take every dollar they earn teach them a hard lesson you don't mess with GOD'S PPL & liers & crooks thief's

Maria and the Team were awesome! They're knowledgable, patient and explain every process in detail…read more They provided great customer service and their prices are reasonable. I wont trust any other shop with caring for my vehicle.

Tried this place for the first time today and I'm so glad I did!…read more Everyone was so kind, respectful, and patient . The price was WAY more affordable than other shops I've been to . The technician even took a moment to give me some advice to help ease my anxiety about a dream I had about my car -- such a thoughtful touch! I will definitely be back for any future car needs . I left feeling super pleased and taken care of!

customer service to woman is POOR! young man with short…read moreblack hair think he is running the business is disrespectful and RUDE! I came in alone and was treated unfair by him. everyone one else is ok but if he continues to run that place or be center of attention their business will not be top tier. if I can give zero stars that would be better than giving one.

These guys always take care of our Toyota's whatever the issue. They do great work, explain…read moreeverything and you can't beat the value and efficiency. Hands down Sam and Ben rock!

I have been a customer for over 30 years. honest, fair and knowledgeable and caring, what more can…read moreyou ask.