We all have that one person we know who is not only clueless about car care and maintenance, but outright neglectful. For me, that person happens to be my spouse.
So one can imagine my horror - but not surprise - when I found myself behind the wheel of said spouse's car to find the brake pads had deteriorated to nothing. That metal on metal sound is so excruciating! And expensive, to be sure. And so a grocery store trip becomes a trip to the mechanic.
Despite advice to go to a more commercial brake shop, I returned to Advanced Tire & Auto Service remembering their previous service with my tires. And I'm glad I did, too.
I was dubious at first seeing the amount of vehicles lined up to be serviced, considering I arrived less than two hours before closing. However someone was with me right away (and it was a bonus I was remembered, too). It only took them fifteen or twenty minutes to get the car up and inspected.
After giving everything a looking over I was informed of the damage (again, ugh) and how much it would cost to fix. The mechanic was straight up front about what needed to be done. Even though they didn't have all the parts on site, they were willing to go get them immediately and make the fix so I didn't have to leave the car overnight. Not to mention, the price was quite impressive compared to quotes from other places.
So, even though I had to wait between an hour and a half and two hours for the car to be fixed, the staff fetched the parts they needed and got the job done. They answered all of my questions and were very sociable, even those not working on my car. Unlike most places I've been, I did not feel like I was being hustled or ripped off. And the cherry on top of the sundae? Even though I was in for my brakes (and rotors, thanks to my spouse) they noticed my steering fluid was low, so they topped it off for no extra charge.
Once again I am very satisfied with the service I received at Advanced Tire & Auto Service. This go round might have taken longer than most people would have liked, but the employees did what needed to be done to get the job done, even though they didn't have everything they needed initially (especially since I did not call ahead and just showed up, still receiving immediate service). They were honest, straightforward, and all for a good price.
The people here have shown the willingness to go above and beyond as well as treat their customers honestly. And the comparable prices can rarely be beat. I will definitely be returning to this shop whenever my spouse's antics require me to in the near future. I definitely recommend you give these guys a call when you are in need of any repairs for your car. read more