Dulie was helpful all the way through the wheels and tires installation. Good dude fasho. Gave me…read moresome great deals!!!

I bought tires, wheels and pressure sensors. first trip…read moreback was for under inflated tire second trip back for problem with the new tire pressure sensors and no caps on valve stems. third trip back was for vibration They had to had to order part for wheel assembly that was missing Fourth trip back to get missing parts installed Wasted several hours returning plus about hundred miles driving just to get things corrected that should not have been a problem.

This place is honest, dependable, and extremely fast service. I'll be back here again.read more

I have been using this Sardis Tire location for more than 10 years. It is only now that it is…read moreunfortunate to have to give a bad review. However prior to today's experience, I think I saw it coming. The guy who runs this location used to be very nice and professional. Well now there is today. Before today, the last time I came in to have 2 tires mounted and balanced; as I have done at least 10 times before. It was not until the last time and today that everything ultimately changed. I understand prices went up during and after Covid and I adjusted with them even here at Sardis. Well my last visit, the owner or guy who runs this location tried to tell me that I paid more than I did the last time; seemingly to get more money out of me. Not only did he try to get more money out of me by telling me that I did indeed pay more. They also mounted the tires backwards. The tire are clearly marked inside and outside. He tried to tell me that my tires were not directional but he could not explain to me why they were marked inside and outside. Let me pause here to say that I used to run my own auto performance shop where one of the things we performed was mounting and balancing of tires; so I at least know a good bit about tires and the business. Now back to the problem where the owner tried to tell me I paid more the last time. The problem that I had to point out is the receipt that he gave me the last time that I paid cash. It showed how much I paid for the same size tires on the same car. Then he tries to back pedal and tell me that it must have been a mistake; yet it is also what I paid prior to that. That time ended quickly. Now comes today. When I first came in and asked him about doing the same thing he had done previous times, he tried to say that they could not do the job because their machines could not handle the low profile. I reminded him that he had done this on my car the previous 2 times I had been there. He back peddled and said well let me see if my guys think they could do it. Of course they could because they are the same exact crew from every other time I have been there. Ok so he did not quote me but the guy who was doing the work did. He quoted me $50 at 1st thinking that I was going to pay for disposal. I told him that I always take my old tires with me. He then says it will be $40. That's fine because that is what I paid the last 2 times. Let me be clear. This is for only 2 tires. He completes the job and takes me inside to pay. That's when it gets bad. The owner tells me $60. I said it is only supposed to be $40. He point to his signs and goes around the world to try to explain wheels and tires. I told him that I have paid $40 the last 2 times for the exact same thing. Then he starts to tell me that I paid $60 before. I told him that this is not true. He keeps saying that. I told him that I brought $40 cash with me because that has been what has always been since the last price change and his employee that did the work even quoted me $40 outside before he got started. Then he insulted his employee by saying "well he is just a worker and it does not matter what he says." The look on the employee's face was priceless. He goes back to telling me it is $60 because of disposal. I said I am taking my old tires with me. Then he says well give me $50 although you paid $60 the last time and we disposed of your tires. I reminded him that I have never paid for disposal because always take my old tires. He says well you need to pay $50 because that is what you paid. I had to point out to him the previous problem we had with improper mounting and the price. So I asked him if he was calling me a liar. He just kept trying to find any other lie to support his claims but he could not. He did not want to listen to me so he kept over talking me because that is what people do when they know they are wrong. Long story short he told me to never come back again. He took my $40 and yes I will never go back to this Sardis Tire. This guy is getting old and his lies are getting worse. He is plain rude and needs to let someone else run the place. Make sure you get whatever he quotes you before they do anything and get him to write you a receipt so you have proof of what you pay because he will try to lie and wiggle more money out of anyone!

Had to get a valve stem replaced, charged $30 to replace a $2 tps valve stem replaced. i have spent…read moreseveral dollars at this spot , now I see I need to take my business elsewhere. The young fellow just makes up prices then tries to insult your Intelligence by saying it's the size of the tire..

Been going here for 10 years. Best tire shop around the area and always a reasonable price. Usually…read morein & out in under 30 mins even though lines seem long. All great dudes here.

Went in Sunday morning with unexpected flat. I was helped quickly, tire fixed and the charge was…read moremore than reasonable. The service man told me they are open 7 days a week except Christmas and New Year's. Don't let exterior fool you, this place was great!

Can always count on them with any tire repairs ! Horrible start to my morning thank god they had…read moreeverything I needed and got straight to fixing my tire for my buys day ahead ! Great prices Great service !

Extremely rude and unprofessional business. Took my semi to…read moreget a quote for all 10 new tires, the young lady gave me two different prices, chose one of them and she swore they were all going to be the same exact size as the original tires. Two days later I take my truck and found out the steer tires are much smaller, the lady never told me that the same tire size I had were much more expensive. I told the owner to give me a better deal since I was buying all of them, said no and threw a huge fit like a brat. Buddy dint make the sale and the next day I got the whole set up mounted at my yard for much cheaper from a mobile tire guy and all matching tires.

they screwed a nail on my tire just because didnt wanted repair, be careful we have to see what…read morethey are doing to you car always . Not trusted people.

If you want excellent customer service don't go on weekends…read more Michael during the week is superb

This was the worst service experience I've ever had, and I strongly caution anyone against using…read morethem. It started well enough. Eddie did his best to take care of us throughout the entire experience. They called us to pick up our car and they didn't even repair one of two items that they said they would. They still charged us the quoted amount, which was supposed to include two repairs. Upon driving away, three major error indicators were going off on our dashboard (these were not there prior to the repair). After calling to inquire about it, they told us to bring it back and they'd take a look. The manager, Mike, was extremely rude and condescending. He said they'd review the work they did and "see if it was Caliber's fault." He refused to look at the diagnostic paperwork we got when having it looked over at Toyota. Surprise, surprise. Caliber determined that "everything was put back together correctly." Still major errors within the car's electronic components. We were given the email address of the district manager or some other higher-up (no follow-up phone number), Jeff, who never responded. Ultimately, we went to Toyota and had to pay $1300 for the damage Caliber did to our car, after paying THEM $750 to fix our one issue (and ignore the other thing we wanted fixed). Our car was at their facility for many days, and we had to go back and forth several times. I've never had a worse customer service experience (except for Eddie, who did everything he could despite his team) or felt so desperate that someone damaged my VEHICLE and would make no effort to fix it. Also note that Caliber is NOT BBB-accredited. I've heard they're good with body work, but steer clear if your repair requires ANYTHING electronic.

Tried this place for the first time today and I'm so glad I did!…read more Everyone was so kind, respectful, and patient . The price was WAY more affordable than other shops I've been to . The technician even took a moment to give me some advice to help ease my anxiety about a dream I had about my car -- such a thoughtful touch! I will definitely be back for any future car needs . I left feeling super pleased and taken care of!

customer service to woman is POOR! young man with short…read moreblack hair think he is running the business is disrespectful and RUDE! I came in alone and was treated unfair by him. everyone one else is ok but if he continues to run that place or be center of attention their business will not be top tier. if I can give zero stars that would be better than giving one.

I was just trying to find some affordable tires to use temporarily and the tires they gave me were…read morefaulty and I had to get them replaced again soon after. Also, the service wasn't very good at this location. Would not recommend.

DON'T GO HERE!!!! They are scammers they overcharge for used tires and very disrespectful there are…read moremany great used tire shops in the area