Great experience! Fast response, professional technician, high-quality work, and fair pricing. The…read morerepair was completed quickly, and everything is working perfectly. Highly recommended.

Carter replaced my old furnace years ago and was heppy with their work. I just, this week, had…read moreCarter Heat & Air replace my thirty year old AC. There crew was top notch. Billy, Trevor and Chad were very professional and enjoyable to work with. I noticed a strange sound in the drain of my front bathroom sink, after they left. I called Crystal and told her. Later that day at 6:30 pm, Trevor came and fixed the problem. I couldn't be any happier with the work and responsiveness. I would recommend them to anyone needing work.

Flexible scheduling, quick turnaround, great price!…read more Samuel was my technician and he is such a wonderful person - helped troubleshoot an issue with the AC unit and thermostat, got the job done quickly! I will definitely use Carter Heating & Air again!

I had On Point come out today to install my Nest thermostat and I couldn't be happier. John showed…read moreup on time, super friendly, and made the whole process really easy. He walked me through how it works and made sure I was able to set up my phone to the thermostat before leaving. Now I can control my AC from my phone and everything's working perfectly. Definitely recommend these guys if you need HVAC help or a smart thermostat installed!

John and his son came out the house and inspected my 27 yr old AC unit. They found it needed two…read morekey components that appeared to be close to failing. They replaced the worn parts and also checked my furnace. All this was done in a timely manner. I would recommend On Point Heating and Air Conditioning for your home.

Cuahutli, Judy and Team were excellent in communication from start to finish…read more We first got a quote from a big name company to replace our AC and furnace but weren't vibing with the big company. We called Elite and Cuahutli came out to give a quote and we felt very comfortable with him and his presence that we decided not to get any further quotes and move forward with Elite and his team. Everything on their end went as smooth as it could be but an unforeseen issue with SDGE electrical and an issue with our complex caused some problems. Elite was in direct contact with us every step of the way making sure they support us while the issue got figured out. They were very responsive EVERY step of the way and just great customer service! They had a an electrician company they work with and suggested who prioritized us given the emergency situation and also took very good care of us. They worked with our complex's pedestal issue and all is perfect. After SDGE and our complex figured out the issues and resolved them, Cuahutli and his partner came out to check our new unit to make sure it wasn't damaged by SDGE and/or our complex's pedestal issue. The Ac and furnace are working great and the cats love it! They both like to sit right next to the vents and chill. It felt like concierge customer service, which I love! Thank you all for your great work, electrician recommendation and customer service.

Cuahutli is a man of honest work and professional judgement. He came to my home within an hour of…read morecalling to do that diagnostic on my HVAC system. He went through all the checklists of refrigeration systems to system pressures to make sure no rock goes unturned. From the simplest filter changes to the complicated technical process. Ultimately we ended on the age of the system being the issue for my property. Overall, I would highly recommend Elite Heating & Air Conditioning to anyone looking for their HVAC system needs. A company with honest prices, efficient work, and outstanding service!

Our tech was knowledgable and helpful. He fixed our AC that day and has since been back to maintain…read moreit and inspect it. Great company! Quick response and trained professionals.

This company is amazing, professional and their service is excellent. I would highly recommend…read morethis company. We had a heating/air-conditioning unit replaced in our home with another company, but we requested a check-up by Hamel and they came out and it did an excellent job. Great service

Three companies were asked to give me bids for replacement of my 25+ yr old system. One did not…read moreinspect the furnace's heat exchanger, saying he didn't want to move such a good looking furnace! His bid stated that it did not include the cost of permits to replace the ac. Another bidder did not bring any diagnostic equipment, but was very ready to come back to repair or replace the ac and would at that time inspect the furnace. His bid for replacing the ac did not even mention the need for permits. And then, there's Straight Shooter. They were already my service company and at check up time, Rich was concerned about the refrigerant level. He asked to come back on a warmer day to be sure the cold had not given a false reading. Rich also suggested it was time to find out if the aging system needed replacement due to some others signs. I asked him to arrange that, so Scott came the same day Rich returned. At that time, a crack was found in the furnace heat exchanger. Also, it was determined the ac refrigerant loss was so significant, repair would be too costly, especially for the ac's age. Scott kindly spent enough time with me explaining options that I had clarity about them. Just a few days later Eric, Dillon and Forest installed a heat pump that does both jobs! I am well pleased. The Straight Shooter Company IS a straight shooter!

The tech was nice but rinsed off the unit and not below it whete it was very dusty and dirty.read more

Oscar came out last week after our AC pipes were clogged and caused a leak in the ceiling. He was…read moreprofessional, knowledgeable, kind, explained everything he was doing, next steps etc. and made sure we had no questions before leaving. I would recommend him to anyone. Service was fast and efficient. We appreciate you!

Recently had issue with AC unit and Oscar provided exceptional service. He explained in detail what…read morewas wrong and showed us evidence. He was very personable and I am very happy we had him as a technician to resolve our problem.

I don't often post reviews. However, when I am impressed from start to finish, I'll take time out…read moreof my busy day to post something worth sharing. My dad's central AC stopped working a while ago. Being in his mid 70's, comfort is important. So, I took the initiative to get his AC fixed. Landed on Maximum Comfort Heating and AC and gave them a call. Josie took my call, asked a few important questions and scheduled me in. Easy peasy. Josie was courteous, professional, and easy to talk to. Stellar experience. The day of inspection, Elkan who was the Service Tech assigned, greeted us. Super cool dude! Very very knowledgeable about everything and anything AC related. He schooled us with a wealth of information, leaving us well educated on maintenance, future considerations and most importantly, fixed my Dad's AC on the spot. Super happy my Dad can now use his AC during this heat. Thank you Josie and Elkan for being really awesome at what y'all do. You have gain a repeat customer and will continue to share my positive experience beyond Yelp when the topic of Heating and AC comes up. 5 stars!

Ghosted with absolutely no follow-up. Multiple attempts to reach out were met with silence. When I…read morefinally did get ahold of someone, I was told to wait for an email that never came. Eventually, I was able to get a technician out to diagnose the issue. I was told there was a Freon leak, and that was basically the end of the conversation. Once again, I had to struggle just to get any kind of follow-up. When I finally reached a manager, I was then told that an HVAC installation could not be done at all, which left me completely confused given everything I had already been told. At that point, I was fed up and went elsewhere. In the end, I'm out the $180 diagnostic fee, received no meaningful resolution, and somehow still get their marketing emails. There are plenty of companies in San Diego that do this kind of work, and plenty that seem to have the customer experience and installation process down to a science. Maybe Maximum is still working some of that out, but unfortunately I wasn't willing to keep chasing them for answers. I ultimately went with a local family-run company instead, and they did fantastic work. So in the end, I suppose it worked out for the best.