Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

I had the BEST experience with these guys today! Kind, courteous, and FAST! I had some very heavy,…read morebulky furniture, and they managed to make it look like they were having fun moving it (I would NOT have been able to put on that cheerful of a demeanor, had I performed the task myself!!). And they treated my cheap particleboard pieces like valuable antiques. Worth every penny. I hope this is my last move for a long while - but if that changes, I know exactly who to call! :D

Demetrius and Chris were efficient in moving my office to two different locations. The care they…read moretook in wrapping furniture, paintings, and various objects was beyond what was expected. The pricing was fair and honest. From the initial phone call to the end, they made this a pleasant experience. Not one thing was broken! Great quality and value as well as reliability!

One of the worst experiences I've ever had with a moving company…read more We hired this company after a flood to pack up our belongings so repairs could be done and then move everything back in. We paid a very large amount for this service and also paid extra for their insurance coverage specifically to protect our valuables. During the packing process, they broke several items worth thousands of dollars. When we filed a claim, instead of taking responsibility or honoring the insurance we paid for, the owner was rude, dismissive, and outright hostile. We were essentially told "too bad, you should've packed it yourself," and "if you didn't want it broken, you shouldn't have hired us." That is completely unacceptable, especially from a business that charges for professional packing and insurance. Not only did they fail to protect our belongings, but they also refused to fairly address the damage and spoke to us in a shockingly unprofessional and offensive way. We trusted them during an already stressful time after a flood, and they made the situation much worse. I strongly warn others: do not use this company if you care about your property or expect basic professionalism and accountability. Paying extra for their insurance meant nothing, and the way we were treated afterward was insulting and outrageous.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

The team did an amazing job unloading our relocubes from our cross-country move. They were very…read moreefficient, friendly and careful, while being reasonably priced. I would definitely contact them in the future if we were to move again. Thank you!

John was very helpful and provided all the information needed. Although we managed to downsize…read moresignificantly and didn't end up using their services, John was very respectful about it. Great experience overall!

I had about 1 week notice to move 3 rooms worth of furniture. John gave me the option of renting a…read moreU-Haul for a discounted rate, so I went with that. Overall I was very happy with the care they took with my furniture and the rate for services. We ended up needing an extra guy the day of and they found a someone to help. Everyone was polite and friendly to work with. Definitely would recommend them! Shoutout to Ethan, Jeremiah, and Joey for providing the muscle!

last minute help needed and even though my situation was a bit different than what he does he went…read moreabove and beyond to help me.. he is a stand up guy as is his employee,Kyle, if you're in need of his services it's worth it 100%

Company and crew was late during the service hired (loading, driving, unloading), jammed the fence…read morewhile parking during unloading, and raised the price days before the service was provided. I paid the all price requested plus the gas, truck, and tow and dollies they requested to provide the service. The owner also didn't provided receipt upon several requests. I do not recommend. I have the history of messages and the Zelle money to attest that you did receive the money Mr. Michael Baker. So it's your company.

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

Nothing broken, everything well packed, courteous, willing to make last minute changes. Have used…read moretwice.

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

Used them to move from Noblesville to Westfield…read more Broke the leg lift portion on our adjustable bed frame by not securing it and letting flop around while they attempted to find room on the overloaded truck they had brought. It was overloaded because the scheduler had them pickup boxes at another client also making them late for our appointment. The broken pieces were shown to the movers along with the broken O-ring that they destroyed. We filed a claim and sought an estimate from the manufacturer. Before the estimate was completed the mover declined the saying they did not know the bed worked before!!!!! Think about that before you have they move your stuff. Would they know if you large screen tv worked before moving? Total cost fir this repair is less than $300.

I've moved a lot and these guys did a great job with my recent Indiana-Massachusetts move. On…read moretime, even working around my schedule day of, quick and professional. And the price was right!

Unfortunately I had a terrible experience with this company. I was told I would get a bigger…read moretruck. They couldn't get much in this one hardly at all. I told them just my heavy stuff and they left half of it at my home. When we got to the new place I have a mattress that got stuck on the truck latch and tore a 2 foot hole underneath. It doesn't show but it was a $1000 mattress. All that being said the part I felt uncomfortable about was when the first mover arrived early we talked a little bit and said if your tipping us we prefer cash. First I paid almost $800. I didn't know that I had to pay a tip too. I did because I felt pressured to. But I felt it was extremely rude. This was back in March. I thought it would save me a lot of headache but I was still moving my stuff until the end of March. It was an experience that I will never do again. I wanted to like this company but I just didn't. Sorry!

Overpriced | $1,400-1,600 12/2 still no word.. after many…read morecalls, emails My son has no dresser and living out of card board boxes! Merry Christmas! 11/4. I did exactly as instructed below, have not heard anything back. I have called several times and emailed no response. My 12 yr old son is without a dresser and still living out of boxes since July 26th! As a single working mom I cannot afford to buy him a new one. Please respond! This was the most frustrating unprofessional move. I've ever experienced. They completely ruined My Son's expensive dresser I put a claim in have not heard. I've called three times emailed and phone calls have not heard a word considering going to court over this. They didn't have all the supplies to safely transport without scratches on the furniture couldn't even get everything in the truck had to do it all myself with a friend the next dayThey ripped out the drawers, they can't go back in one of the guys wasn't even with the company, move, slow as molasses I would never ever use this company. I sent email several days ago as instructed below and haven't heard back from you guys..?

Tough Guys moved me from Lafayette to Indy thanksgiving weekend, in the middle of a snowstorm…read more They were meticulous about wrapping my unique items. They showed care with all my things. I moved into an apartment on the second floor. Everything went as smoothly as possible with the weather. They were polite, courteous and organized. I recommend their business if you need something moved. They were worth every penny.

The guys were very friendly and extremely hard workers. very professional. for the price I don't…read morethink you could find better movers.