If you're looking for great quality furniture at a good price; Elite Discount Furniture, Aiea is…read morethe place. We researched the internet and local furniture stores for a solid, durable, extra wide seat recliner. We called this store and spoke to Brett who said he has the recliner we were searching for. The next day I visited the store and sure enough, Brett showed me exactly what we needed. It was a great looking dark chocolate recliner with all the features we needed. He gave us an amazing deal on the recliner!! To add, it was delivered a day earlier! Bernadette made the arrangements for us!! It was delivered and set up by two nice representatives! Outstanding customer service, fine quality products and great prices set Elite Discount Furniture from the rest! Don't let the word "Discount" mislead you! The products are comparable in quality to more expensive, high end items; but, with the fair competitive prices don't hit you hard in the pocketbook! This place is No Ka O'i! Mahalo Brett, Bernadette and workers!! D. and D. Alison, 76South, Ewa Beach.

What a way to start the new year with a new furniture. Been coming here for 4+ years and I can't…read morecomplain about anything. Service is always fast, easy, and simple when trying to apply/purchase what we want. Now delivery, I will pay for it EVERY TIME!! Fast, easy, and all you do is answer a call and confirm delivery and boom. Delivered and set up.

I'm going to put my disclaimer first - I don't have the "eye". You know the eye for design and…read morestyle and color. The interior design of all my previous homes were very "pieced together"; it was never a cohesive theme. If anything...the theme would be cluttered. But my boyfriend is completely opposite. He has that stylistic eye and hates clutter, so I rely on him when it comes to furnishing our home. As we talked about how we want to decorate our future home, we knew we had to find unique pieces that would match the color scheme of the condo and something we would like. On a whim, we checked out Red Knot and stumbled upon the couch that met all of our criteria: 1. Gray 2. Unique look with the white stitching, not so boxy design and it came with two little stools that would be stored in the armrest 3. Had a chaise Plus it had a matching ottoman with storage and can turn into a bed. We loved it. But of course we had questions. And, it's like the furniture gods heard our prayer and sent us Derek. He saw us looking around and stopped by us to see how we were doing and if we had questions. He was able to answer all of our questions and helped us with the transaction. When learning that we were in the process of buying a place, he helped us to figure out the timing of when we would receive couch as well as the payment options available. Besides from the great service we received, I loved the wide selection of items available and the prices are competitive. I know we will be back for the other pieces.

Furniture shopping saga continues... Enter through the main entrance and take a left. Parking…read morestalls are structured weirdly. Anywhos, Derek greeted me and asked if I was looking for anything in particular. I only mentioned a black or white dresser, totally forgot I was looking for a dining table. He was very knowledgeable with what they had in store but not what I was looking for. I decided to venture around while my dad checked out the sectional couches. He found one and we were chilling there for quite awhile but no one else came by so we decided to venture to the other side. My son really loved the red couch but reds just not in our color scheme, not even in his room lol. They had a lot of cute decor accessories for a beauty room.

Our washing machine recently went on the blink. We've also had our dryer for a number of years also…read moreand wouldn't have been surprised if it had gone the same way too. Okay, time to buy a washer and dryer, as major appliances these days have a short life and not worth repairing. My stress level rises, as there are limited stores that stock major appliances and need to order from the Mainland, which will take days. Until we found the Costco Wholesale Home Showroom in Pearl City, which opened on 10/11/24. It's a brick-and-mortar store that took the place of the Sears Distribution Store where you can browse in person of large furniture and equipment items. Hubby knew what he was looking for, as he tried to do his research in knowing which brands to look for because of various reasons (hard to find parts, product problems, etc.). He was looking for the Maytag brand. Costco has some special rules in selling its furniture and large appliances: * Costco Wholesale membership is required to make purchases. As soon as you enter the Showroom, you must scan your membership card against a machine. * The showroom allows for a number of large items (TVs, furniture, appliances, exercise equipment, outdoor furniture, couches, dining tables, bedroom furniture, beds, washers/dryers, refrigerators, massage chairs, credenzas, etc.) to be placed in one area to be sold. The regular Costco stores lack the space to store large furniture and equipment for its members to view them all at one time. The showroom interior is spacious, clean, and air-conditioned. * The showroom requires you to order items that are delivered with an estimated delivery date to the member's address, installed as needed, and the initial item hauled away. There may be shipping, delivery and hall-away fees. (For a washer, I was quoted a shipping fee of $29, which was nominal.) Prices appear reasonable. This contrasts with the regular Costco stores in that if you purchase a large item such as this, you haul it away on your own and dispose the initial item on your own. We often wish we could purchase large items this way; however, because we don't own a truck and are elderly, we would have to bother family members for assistance. Delivery occurred without any hitch. Costco provided the Board of Water Supply's Water Sensible Rebate Program application for completion. * The Showroom acts as an online shopping account. One could make purchases and place orders at home using a computer. The Showroom has staff to assist if needed. As hubby and I are technology challenged, we welcome the assistance of staff to ensure that we ordered correctly. Our experience with the Costco staff, Leanne and Maddy, was extremely friendly, patient and helpful. * Hours of operation differ from regular Costco Wholesale stores. The Showroom hours of operation are: Mon closed, Tues to Sat 10a to i6p, and Sun 10a to 5p. There are no Executive Member hours from 9a to 10a daily. Living on an island has its drawbacks, as there are limited stores where you can purchase furniture and major appliances. Glad that Costco has established a Showroom on Oahu that has reasonable prices and is convenient for its members to purchase these items without having to haul it away on your own and dispose of the non-working items.

The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

Recently purchased a feathers sectional from Valyou Hawaii and we're very happy with it. The…read morecustomer service was nothing short of amazing and their product quality reflects it. If you're looking to upgrade your home and are stuck on trying to choose what company to buy from, go rig Valyou Hawaii.

We stopped by Valyou Hawaii while furnishing our new place and ended up getting the Pillow Sofa…read moreRecliner and the matching single recliner. Maria was the associate who helped us, and she made the experience really easy. She was patient, flexible, and kept communication clear the whole time. The sofa we liked was the last one available, and she helped us secure the floor model, which worked out perfectly for us. She also followed up during our move and helped coordinate the delivery so everything went smoothly. Great customer service, smooth process, and we appreciated how easy Maria made everything. Definitely a good experience overall.

Went for the President's day sale back in February and bought myself a new dining table. Mauro…read morehelped us as soon as we walked in. I liked how he didn't follow us around but was close by when we had questions. I walked the entire second floor and hadn't seen anything then found my Ashley furniture dining table with 4 chairs on the first floor. Mauro worked with me to get the best discount which was a combination of the presidents' day sale and all cash payment saves an additional %.. The dining table that I wanted was out of stock so he helped me put a hold and downpayment on the next delivery. Everything went smoothly. I saved even more money like $160 on the delivery by picking it up from their warehouse which is located across the Salt Lake Target. Assembly was easy and glad i did it myself than pay for that, Higher end furniture is on the second floor, cheaper lower end on the first floor I like that they had a huge variety to choose from. Great experience overall.

20 years ago we spent thousands on furniture here for our new place. Time to refurbished and what a…read moredisappointment. The prices are extremely high for what your get. Looking for a dresser and couch. Most of the items seemed bulky and designed for another generation. A crappy clearance couch averaged $1200. The entire clearance section felt sad and dirty. There was one couch that caught my eye, but $3000? I cannot. When we first walked in, a woman rushed toward us. Knapsack in hand, looking a bit disheveled, she asked what we were looking for. "we are just looking, thanks". Again, she's asking us what she can help us find, again we say "just looking". She then starts to tell us about the presidents day sale and for the 3rd time we say "just looking". All the while we are walking into the showroom to look around. It was a turn off for sure.

Was very helpful. Went out of his way to answer questions on furniture if I couldn't find it his…read morestore. True good sign. I appreciate it !! Worth checking out.

We've had this bed for six years- it's gone from Hawaii to Maine, from Maine to California, from…read moreCalifornia to Michigan, and is currently on its way back to Hawaii. Craftsmanship is excellent. I love what he's doing with the new designs. 100 percent worth what he charges. It's an heirloom piece that has traveled well throughout our many relocations.

This is the second time I have had new custom foam made for my sofa. Each time they have done a…read moregreat job and the work was completed very quickly. I have saved myself a lot of money since I don't need to purchase a new sofa. It looks good as new.

5 January 2021 In…read moresearch of a chest of drawers, I Googled 'furniture stores' and found ABC Furniture. When I looked at it's location on the map I was a bit puzzled. I was puzzled because I go to a gym in the area an never noticed a furniture store. I was wrong. It is right next to the gym I go and I noticed the building ever time except, based on the sign, I always thought it was a mattress warehouse only. The parking lot is shared with the other businesses. It looks like it would be challenging to navigate if it were full, especially since there were two large delivery trucks parked outside. There is also street parking available too. The exterior of the building isn't too appealing. It is a warehouse style building crammed between a church and what looks like a woodworking shop (maybe that's where they repair furniture?). That made it a bit confusing to find the entrance. Once we found a door, we poked our heads inside to verify we were in the right place. An employee at the desk (she looked like the owner/manager by he demeanor) was on the phone but welcomed us in. After walking past the desk, we noticed all the furniture. It is a big facility but all the furniture was packed in there. The showroom had furniture for ever room in the house. I even noticed a sleeper (I have been thinking of getting one) but it was a floral colour and I want something plain with a solid colour. We saw three chest of drawers that we liked. They were simple and each was a different shade of brown. Each were approximately $900. I think the price is on par for Hawaii. Delivery to Ewa Beach would be $95. Another female employee was helpful with showing us all the different pieces and answering any questions we had. We were not committed yet so we took a business card and left. I believe we will be back.

I needed the legs of my buffet cut 3 inches so that it could fit underneath my newly installed…read moreplantation shutters. I needed someone to cut them precisely so it could keep the factory look. I checked around and happy I found Satoshi. He cut the legs, matched the finish where they were cut, and added felt bottoms. I am very happy with the outcome and glad that my furniture doesn't look tacky with a bad modification job.

I tried to contact them several times. Left messages and they didn't bother to called me back. Now…read morethere's a recorded message saying they are too busy. I understand they are busy and it's a small business, but at least try to return calls. They might be busy now, but they'll need more customers in the future, won't they? I'm taking my business elsewhere. I appreciate their response below, to which they replied within minutes after I posted my review. But if you have time to reply to a negative review on Yelp, give customers a quick call, especially after they leave you messages. Small gestures like that show good customer service. I contacted other businesses that are also busy but they were accommodating and even made recommendations. We are a small community, we try to support small, local businesses, and it doesn't cost a thing helping each other. Thanks!

Today I was in the area of Ashley Store located right across the street from Anna Millers on Kam…read moreHwy. I was shopping around for a mattress or possibly the whole set . Under one roof of Ashley Store you have Slumber World which sell beds and also Home World which sells furniture. I got into the store and I went directly in the back of the store where all the beds are and I was approached by a salesperson his name was Isaac . He was very friendly and knowledgeable and customer service oriented he ask if I was looking for something in particular. I replied either a queen mattress or the whole set . He explained the different type of mattress from firmness to medium and even soft. He also explained there's a difference if I slept on my back or side. It will determine what kind of mattress that will be perfect for me . So if your in the market of looking for beds I highly recommend come on down to Pearlridge Ashley Store and ask for Bradah Isaac he will take good care of your needs Support local

We got a coffee table at this location and although we were initially excited about receiving it,…read morethere were a lot of issues that followed up that may not just be the stores concern, but is something that hopefully Ashley will consider when ordering in the future. First of all, we had a great salesperson. Her name was Russ (RB) and she was wonderful. We were debating between 2 coffee tables and she took the time to answer our questions, but not be pushy in asking if we made a decision. I felt like we were there all day because we just couldn't make a decision. Anyways, we finally decided on this beautiful table with a veneer finish and we're excited to receive it on our delivery day. When we got the table, we noticed some scratches and dents on the table. Since we had some time to make sure we wanted to table, we let it sit for a few days. We eventually called customer service to see if there was anything they could do. Unfortunately, the best they offered was to provide a small discount. In the end, we thanked them for their discount but was disappointed that this was the best that could be done in this situation. A few weeks later, the veneer started to peel. Since it was past the return date, we are now doing what we can to glue down the veneer, but are disappointed that this is needed. I'm hoping this review will have Ashley furniture reconsider certain items they bring into their stores, especially since living in Hawaii, we only have a limited amount of items to select from. I'm not sure if the value of this table was worth the cost, but since more issues popped up after the return service, we are just trying to make the best of the table since the one key point that we love about this table is the size!

We were trying to find material and a place that would reupholster these Chinese cushions for our…read morevery old Chinese chair. I saw Yan and as soon as we got there I felt we were in the right place! Daphne was just wonderful! She showed me what they had and offered great advice on where to go to buy material that they would use to reupholster these cushion! She is knowledgeable and efficient! Anyone looking to redecorate or need old pillows or Chinese cushions bring them here! I'm waiting to get them but I'm confident they will be beautiful and make my home even more comfortable and inviting!

So unprofessional. I made 3 trips there because they were so unorganized. The owner promised me a…read morecushion made and to be picked up the next morning. Now need to drive another 30 minutes home and back. The next morning when I arrived she was not there and her son knew nothing about it. He asked me to come back (it is morning) because the other young man was eating. REALLY?????? I live 30 minutes away. Crazy. So I went home and drove back 4 hours later and now the lady owner STILL doesn't have it ready!!!! REALLY? I Waited another hour and then she gave me cushion that looked like a child cut it out. Very very poor way to run a business.