As a mother of the bride, I needed a dress altered for my daughter's wedding. Ann is that fairy…read moregodmother we all wish we had. She transformed a dress that was not right; one which I was ready to return to the store. With Ann's recommendation and her alterations, my family said they now loved the dress. My husband said it was "elegant". You can see before and after photos. Before: no shoulder straps, a bit bare-chested, dress too long, bust not right. After: dress hemmed, including the lining. With the material cut from the extra long length, Ann made removable shoulder straps. Added bra cups, and took in the chest portion. Thank you, Ann! Lucille

Ann is the absolute best! We have been relying on Ann and her sister for expert tailoring for at…read moreleast 10 years. By appointment via phone. Amazing quality and consistency!

I seriously think these guys should be charging more for their work because it is AMAZING!…read more A sequenced ball gown, a wool pant suit and a couple of shirts to tailor were my items. All were perfectly done and returned to me within the week. They are fantastic. Save them onto your phone. I live in Sunnyvale and could go to other places closer to home, but these are the guys I trust.

Tuyet Minh cleaners *used* to be a good place for cleaning & tailoring/clothing repair. This has…read morenot been the case for many many years! Tuyet Minh was a very nice & charming lady, who always greeted her customers with a warm smile, and had GREAT prices as well! A few years ago, as she approached her mid-70's, she retired and sold the place to some punk Vietnamese lady. She always has a grimace on her face, provides miserable customer service, and has raised prices, but I still went out of habit., HOWEVER, NO LONGER! She lost a very expensive fine merino wool sweater brought in to repair the shoulder seam. She alleges that she sent it to the dry cleaners, despite being EXPLICITLY told not to. THEN, she refused to go to the dry cleaner shop to retrieve the sweater. Instead she asked me to come back another day. REALLY?! *I* should be inconvenienced for her error!? Plus, she put someone else's laundered shirt in my order. So, check what she hands you, because she certainly doesn't, and could care less!! Best to give your business to those who deserve it. Avoid this establishment, there are many other shops to choose from who actually appreciate your business, and make an effort to provide good service - not here!

I get a lot of yelp requests so can't keep track. If this is the cleaners in Cebu. Great job!!!!…read moreDropped off the clothes in the afternoon. My clothes were wrapped, folded and ready the next morning

I am disappointed with this cleaner for multiple reasons. First they don't list their prices…read moreanywhere in the store or online. I dropped off a saree for dry cleaning. Even in the most expensive dry cleaners (Nature's Green in Sunnyvale) I have tried in the neighborhood they only charged $24 for a silk saree. Here she charged me $55 and after I insisted on a discount she charged me $50. This is daylight robbery. She claimed other cleaners like Nature's Green don't dry clean, they just use water to launder clothes dropped off for dry cleaning. Whatever! Do not use this cleaner for your dry cleaning or they will take you to the cleaners.

Don't let this unassuming small shopfront fool you, Vogue Cleaners is professionally run with…read moreexcellent customer service. Talk to Luke, he takes his work seriously and is honest. Vogue Cleaners does a great job and they keep their word. I came to Luke with several blazer jackets that had been either ruined or improperly cleaned by Green and Fresh Cleaners on Rengstorff. There were two blazers where Green and Fresh put NEW stains on my jackets, and you can see they were clearly put there with their ironing press, because the press marks are in the exact same place on both jackets. Those jackets sadly were ruined, but there was a cream white blazer that looked grey and dingey after it was cleaned by Green and Fresh, and Luke told me he might be able to fix it. I had one other grey double breasted blazer that had stains that were NOT removed after Green and Fresh "cleaned" it, and Luke also said he'd work on removing those stains. For the cream white one, he told me if he couldn't fix it, he'd waive the charge. A week later I came to pick up my two blazers and lo and behold, the old stains on the grey double breasted blazer were gone! Imagine that, bringing your blazer to be dry cleaned and the stains actually getting removed. Vogue Cleaners successfully got the job done and removed the stains, when Green and Fresh could not. For the cream white blazer, there was still a subtle greyish tint to it, but honestly Luke made it so much better that it's at least wearable again. Because he wasn't able to get it back to its original state, he kept his word and waived the charge. I will be coming back to this shop because they take their work seriously and treat their customers fairly. I've been going to the same dry cleaners Green and Fresh Cleaners on Rengstorff for years and know the family there. As a result even though I frequently noticed subpar results, (e.g. I pay for the dry cleaning but all the original the stains on my items are still there), I just assumed the they had done their best but the stain was "too tough" to remove. I let it go on too long. I even started to question, what's the point of dry cleaning when it either makes the stains worse or my clothes look the same before and after cleaning. The answer is, Green and Fresh don't do the cleaning themselves and don't care if they damage your items. When I talked to the owner's son and asked him how often they replace or check their solvent, he told me he didn't know because he doesn't do the cleaning and brushed me off, even after their dirty solvent had turned my cream white blazer into a greyish white blazer. When I questioned why my blazers looked worse and were damaged from the cleaning process, he gaslighted me and acted as if they had nothing to do with it, like "not my problem." No apology, no offer to waive the cleaning fee or compensate me for the damaged items. It wasn't until I went home, angry and shocked at how I was treated, and then finally came to my senses and went back and demanded the refund because they had not only ruined two jackets but also improperly cleaned the other two, that he gave me the full refund. It was so disappointing, how the entire situation was handled. Fifteen years of trust and repeated business from me-- broken in 15 minutes. Luke, on the other hand, listened to my concerns, empathized with the situation, offered solutions, and knew exactly what I was talking about when I talked to him about the solvent, because he understands the dry cleaning process and manages the machines himself. That's what you need when you go to a dry cleaner. Knowledge, honesty, and a dedication to great customer service. Highly recommend Vogue Cleaners, and especially Luke.

This is the place you're looking for, trust me. They manage a high quality and reliable operation…read moreand you can tell Luke and the team really puts a lot of care into what they do. Hannah is awesome and has great customer service skills as well!

Really good and fast service with competitive prices. Very…read morehappy to have found them. They have hemmed many of our pants, replaced zippers and other simple alterations.

I brought in a long dress for them to just cut the outer fabric 2 inches from the lining length…read more No sewing whatsoever. The guy charged me $25. I asked why so much, and he said he had to make sure it's even. Figured that he knows what to do. After taking the dress home the next day, I noticed the bottom was so uneven. I brought it back to show them and instead of apologizing, they shifted blamed me for not trying it on. First of all if you look at the picture , you can see how uneven the fabric is. Secondly, they are the experts, if they think that they can't cut it evenly without me trying it on, they should have told me, instead of blaming me. Their solution was to cut some more fabric to even it out. The dress is ruined and I don't want it to be even shorter. In my picture, look at the measure tape where one side was an inch. And the other side is longer. Therefore, do not bring your alterations here. My event is this week, and I can do anything about the dress looking like this. I am very upset!

The turn around was so quick and the quality was amazing!! She altered my MOH dress, a buttload of…read morepants from denim to leggings, r shirts and more! Thank you to Ms Q!

Great service and great alterations. My go-to for everything from drying cleaning to hemming to…read morefixes. Great prices too!

I moved to Sunnyvale last year and wasn't sure which alteration shop to try since there were…read moreseveral in the area. I needed two suede jackets with zippers shortened, and from the research I had done online, I knew it wouldn't be an easy job. The first alteration shop I visited immediately tried to discourage me from doing the alteration and suggested I buy new jackets instead. They repeatedly emphasized how difficult it would be to cut the zipper and work with suede. Then I went to Kim's, and the experience was completely different. I was welcomed with a positive, can-do attitude right away. She was confident about the work and even quoted me a lower price than the first shop. One week later, I picked up two perfectly fitted suede zipper jackets. The quality of the work is fantastic. I've already received several compliments on them, and I was especially impressed that the original zippers were preserved. they didn't alter the look of the jackets at all. I'm extremely happy with the results and will definitely be coming back!

I have been a loyal customer of this dry cleaner for nearly 10 years and have trusted them with my…read moreclothes for many years. Unfortunately, today's experience completely changed my opinion of this business. When I came to pick up my clothes, I brought another garment that had a tiny loose thread. I politely asked if they could spare about a foot of matching thread so I could repair it myself. It was such a small favor that would have cost virtually nothing. The gentleman I spoke with refused and repeatedly told me to go buy it somewhere else, even after I explained that I had already looked but couldn't find the exact matching color. What disappointed me wasn't the thread--it was the lack of courtesy and consideration shown to a loyal customer. After almost 10 years of bringing my clothes here, I never expected such an unfriendly response to such a simple request. Great customer service isn't just about cleaning clothes--it's about treating people with kindness and making customers feel valued. A tiny act of goodwill could have left a lasting positive impression. Instead, I left feeling disappointed and unappreciated. After nearly a decade of being a loyal customer, I have decided to take my business elsewhere. I hope this business realizes that customer loyalty is earned not only through the quality of the work, but also through kindness, respect, and genuine customer service.

Kind and thoughtful, provided basic tailoring services swiftly and with a solid understanding of…read moreneeds.

I didn't get the name of the lady who runs the shop? She was nice to me. I came in to have 4…read morepatches sewn onto my backpack. Total cost was $20. Not bad, because patches these days have glue on the back. That would've been hard to sew myself. Because she had a line the day I went, I told her no rush, and gave her 2 weeks to finish my project. Thank goodness I did, because there was a massive wind storm that shut the power down for two days! She needed that time to catch up on her orders. It is true, the shop doesn't open up when the sign says. Get there say 30 minutes after. I spent time walking around JoAnn's Fabric, and was lucky that when I got out, the shop was open. Working alone gives me an understanding and forgivingness, instead of being angry if she's not there right at 11 a.m.