I'm a littler perplexed with all the good reviews here. My guess is they bought items vs. having anything repaired.
I brought a scooter in for maintenance and to find out what was wrong with it. They (apparently) did an oil change and checked things over and since there seemed to be something wrong with the carb they recommended a cleaning. Ok, fine.
Over a week later I called to see if my scooter was done yet and they said "Oh, we're just finishing up on it, it'll be ready tomorrow." And then it wasn't ready "tomorrow". Yet no one ever called me to tell me it wouldn't be ready. Hmm.
Finally got it back, they claimed everything was fixed and ready to go. I rode the scooter home and it was having the same acceleration/fuel problems it was having when I took it in. I called them back, dropped it off again and when I said it still wasn't working they claimed "it was working when you left." Um, no.
So they sat on it for another while. Again, no calls about it. I call to check on it "Oh, it'll be done in a couple days." Nope, not done in a couple days and again NO CALLS about it. I understand if a job takes longer than expected or if you need more time - no problem - but there should be COMMUNICATION about it to your clients. If I have to be the one to initiate contact EVERY TIME and EVERY TIME they tell me "It's almost done" - I call BS and I am will NOT be happy.
In the end the scooter was NOT fixed. They suggested I could buy a new carburator for around $400 but at that point I didn't trust that they knew what they were doing OR that they'd be timely and communicative about it, so I took it else where.
I would NOT recommend bringing anything here for repair. Maybe if you just want to buy a cheap scooter its fine, but bring it else where for service. read more