My wife was getting her oil changed here and we overheard their Automotive Technician say some disgustingly racist comments when the service door opened. We discretely asked the front desk employee who the bearded man was that we heard and he told us "Jake". I'll never be back here - racism has no place in this world. read more

Amazing shop. Great people work here and they are friendly and not out to rip you off.

After a horrible experience with the place I had been taking my car for years, a friend recommended D&D. I was reluctant and a little scared to try a new place, as often car shops are incredibly rude and talk down to you. Having taken my car there three times now, I will never go anywhere else. Thomas is who I've worked with each time, and he is always incredibly detailed and informative, offering reasonable solutions, a quote every time, and a promise to follow up to get approval from me before doing anything on my vehicle. Each time I've come in, the team has put me so at ease, and I know I can trust them with my car. I highly recommend this place. read more

I just used them for the first time and I was impressed by their honesty and skill. I would very much recommend them.

Eric and his team at D&D are truly great. They always give a honest and fair price, whichThat's hard to find these days! I have gone to D&D for over 10 years now and it's because of their great service and honest pricing. From oil changes, to ac issues, to bumper issues, they do it all. I would 100% recommend going here! read more

I've taken two separate cars to D & D Autoworks on Minnetonka and have had the best experiences. This location is really prominent -- diagonal from McDonalds, right next to the high school, down the road from hwy 7 and close to 100. There's not a lot of parking but I've always had room when I needed it. There are a few chairs inside, a TV, and a culligan water dispenser if you need to wait. If it's nice out there are a bunch of places nearby you could walk to if you'd rather get out. I took my car to the dealership for a routine oil change and ended up paying a stupid amount of money and vowed to not go back and that I'd learn about my car so I could do it myself. Someone must have felt like challenging that vow because the next day, my headlight went out. I called the dealership just to check and no, of course that wasn't covered in my routine service, and it would be at least $100 to fix. I ended up buying the parts I needed after some research on YouTube and tried to do it myself. It wasn't working for me, so I called around and got a couple other quotes. The second place I called (after the dealership) quoted me $47.20. Weirdly specific, but ok. Then I called D & D for a third opinion and Eric told me to bring it in so he could see what he'd need to work with. I brought it over about 15 min after I called and Eric told me it'd either be $15-20 or if they couldn't get it and needed to remove the bumper, $150. I asked how likely it would be to pay the higher amount and he said it was 50/50. I agreed to bring my car in the next day (today) and have them work on it between services. I dropped my car off at 7 am today with Ryan. He was very kind and personable, especially for 7 am. I got a call less than an hour later from Ryan letting me know my car was ready. Since I brought my replacement part, the labor was about $20. I have had such a good experience at D&D and don't feel intimidated when I go -- they treat you with respect and don't bullsh*t you. (Can I swear? Lol whatever.) As a woman, it can be really difficult at auto repair places. If you know, you know. But that's not the case here -- only respect and education. I will be returning to D&D on Minnetonka for all my car services and recommending them to anyone who will listen! read more

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Have worked with Doug and Kirsten three times and twice now in the last six months. I chose them due to excellent reviews, and couldn't be more pleased. Doug is a perfectionist and will repair anything to like new! read more

D&D has been my family's go to mechanic for the past 20 years. Now that I'm old enough, and I have my own vehicle me myself have gotten to experience the service and quality of their work first hand. I was always told growing up if there is an issue I need to go see Eric because he values his customers and his reputation of being a reliable upfront service provider. I can't recommend this business enough. If you know nothing about your car, these guys will definitely educate you and tell you what you need and you can trust that you're not being taken advantage of!! read more

The guys at D&D do a great job and have always been honest and reliable. I don't know a ton about vehicles but they always have done a great job explaining my options to me as well as being up front with the cost. I highly recommend them. read more

The entire operation is a reflection of it's leadership. Eric and his crew handle their customers with the care and expertise we all hope for. Especially when it comes to our vehicles. A quality experience. read more

I can only repeat what others have said about them: 1. They are very honest about what they can and cannot do 2. They do a good job of diagnosing the problem on the first try 3. Their pricing is fair and their work is above average What is there to not like about them? read more

D&D Auto is undeniably one of the best businesses in the state. Eric is an amazing owner and cares about each and everyone of his customers. I've been going to D&D for probably 25 years. They have seen many of my cars and done amazing and truly remarkable work on each and every one of them. I cannot begin to explain the huge respect I have for their professionalism, courteousness, kindness and attention to detail. I have no skills to work on cars and I would love to get a job working with Erik he is an amazing professional and make sure that each and every one of his employees give the same amazing service that he he does since the conception of his company. I hate to say it but, it's true I get excited to go in and see Erik and his team everytime. The prices that I'm given are always very reasonable and all of the work is warranted. I recommended probably 50 people to this business since I've been going. And I wish I could do more! But I'm just proud to say they're my favorite auto shop in the state hands down. Thank you guys for everything you've done for me and my family and all the friends that I have sent to your business over the years. And the smiles you've given to each and every one of us.. Your business is truly remarkable and extraordinary. read more

D & D Autoworks - This is a Hotwheel and for all I know Erik has worked on this car as well! - Auto Repair Near Me - Minneapolis, Minnesota

Well and his team of expert mechanics came to add me as I was a damsel in distress! My car had died, another shop had it in their parking lot for a week and did nothing and finally I called Will at DND inside can you help? Of course he said bring it over and I have a loaner for you and will take care of you. Suffice to say they did that and then some. They were paired my car and replaced a timing belt that have been installed incorrectly and essentially disintegrated in my car after 20,000 miles. With their help I was able to get reimbursed for the full amount that I paid to the original Acura dealership Who performed the work. Now you have a customer for life! Thank you read more

I have brought my car in twice to get fixed. Not only do I trust what they are doing, but the pricing is fair and the customer service is fantastic. They even washed the inside and outside of my car! Great auto shop and would highly recommend. read more

D & D Autoworks is an amazing shop to work with. They are fair and are great about explaining what they did in a way anyone could understand. Even if you know nothing about cars they will take care of you. We have brought two different cars here now and both vehicles work better and run extremely smooth because of the excellent work that D&D provides! If you are looking for a local shop with an honest reputations please look no further then D&D Autoworks. I would recommend them to anyone who needs work done on their car. read more

Best and most honest mechanics in the Twin Cities. PERIOD! Background. I have BMW X5. I have performed myself the following repairs: Belts, Tensioners, Pulleys, H2O pump, Radiator hoses and coolant flush, motor mounts, camshaft and crankshaft position sensors and oxygen sensors. OK, so who cares, big deal-right? I only say that as I had a very complicated oil leak and could not find it, and I know quote a bit about repairs. Into the picture steps the smartest mechanic I've ever met: Garrett. He found it and stopped the leak, and he refused to take $$ for first hour of diagnosis. I gave the shop $20 anyway! Next I had the terrorizing (aka-everybody's worst nightmare) electrical problems, passenger window would NOT roll up. Garret diagnosed it in 30 minutes. I bought the part for $119 myself and installed it myself. They charge $98.50 per hour for labor, fairly std. in TC. You can also bring in your own parts, but they will obviously NOT warranty the parts, only the labor... Conclusion: Go to D & D on West Lake. No, RUN to D & D Autoworks. They especially are women-friendly I have read on many reviews. Garrett, Will and Scott always talk honestly to you, NOT DOWN to you, in my very humble opinion... If you need coffee, either go across the street to McDonald's or rough it like I did and walk the 0.8 miles to Caribou! Free wifi at either place. read more

Excellent Diagnostics, extremely fair pricing, and avoids throwing parts at problems without being certain they'll fix it. After seeing other shops, spending hundreds with no improvement, D and D got it right. $80 spent there and my Honda is as smooth as it's ever been. read more

Woke up to a flat tire this morning, went to another tire repair shop and they gave the run around saying they were too busy to patch the tire. I went to D&D Autoworks and they were so kind and helpful! I could tell they were busy but made time to patch my tire quick so I could get on with my day! Seriously the best - fair pricing and great customer service! read more

D&D is s top-notch auto repair shop. They are friendly, honest guys that always do excellent work. I've been going to them for at least 15 years and highly recommend their services. read more

Called them and asked for estimate on a front wheel bearing replacement. Refused to give an estimate, even though was for a specific job. They said they don't give estimates on the phone because they can't be sure what's needed. I said i understood there can be complications but asked for an estimate for straight up a wheel bearing replacement. He still refused and insisted I bring in my car. Then hung up on me. This kind of approach loses my trust from the get-go. It's a PITA to take your car from shop to shop to comparison shop between them. Uncool. read more