I requested that my breaks be checked. I would be driving and the breaks would lock up. It was a…read moresensor that was shorting out which affected other things. My quote was hard to swallow, checking out it was much less then I thought. What a wonderful surprise. And Chris was the best at making sure I understood what was going on with my expedition. Bringing me the parts to review and taking time to explain things. I have been going here for a few years and NEVER had a bad experience. Extremely reasonable in price! And these guys are extremely NICE!!!! So worth the money! Thank you Chris!!! ;-)

When I lost my first transmission, Kennedy told me it wasn't worth fixing, and charged me nothing…read more So 6 months later when my next transmission went out I took the Volvo there for a $4,250 transmission, and it ended up taking a week longer and $500 more than we thought. However, Kennedy ended up eating a lot of the extra unforeseen costs, paid half our rental car bill, and "wanted that car done and out of here more than you do." I could have been snowed, but they were recommended to me by a shop I know I can trust, and I feel they were honest.

had appointment for an oil change they canceled it. schedule it for the next morning got a ride…read more They kept the whole day and still didn't do an oil change. would not recommend this place.

Son brought car in to get oil change and just wanted conventional. Employee was not very polite…read morepushing full synthetic. 2nd chance after previous experience with poor service at Mankato location. Will not be going back

I bought a car that was too good to be true from an unscrupulous dealer. The car looked fantastic…read moreand I bought it knowing it had an issue, possibly with the transmission. I was ignorant that the transmission was a CVT and more expensive/rare than conventional. Chuck was very sympathetic and gave me multiple options from fixing to replacing it with a new or rebuilt one. His communication was excellent and he gave me pricing and pros and cons of each option. I opted for the having him rebuild it and got lucky because my trans wasn't shredded and they were able to find and replace the bad bearing. Whew Fast forward two months and my wife's car broke down in a small town a couple hours away. I called Richfield Transmission and they were able to instruct me how to drive the car back with minimal damage. I'm bringing the car in this morning, RT has earned my trust. A word about the bad reviews: I own a highly rated small biz myself and have received a couple bad reviews from people who were never my customers and a couple who didn't listen to the advice I gave them. It's telling that Chuck has taken the time to write polite responses to those errant reviews.

They got us in to replace brake pads and rotors within a day. Quick service and friendly,. The…read moreprice was a little higher than the blue book fair value but not outrageous.

Quality. Honesty. Great value for what you get. Oil service was done properly and on time. Digital…read moreDVi was great to have for my service.

I almost spent over $12,000 on a repair that wasn't even needed -- I saved thousands bringing it to…read morethe dealship. I brought my car to Autopia in Bloomington after my check engine light came on because the dealership I normally use was fully booked. Autopia was able to get me in right away. I explained that we had already run a diagnostic and provided the codes. Later that day they told me those were "old codes" and that I needed an oil flush. I paid over $600, picked up my car, and the check engine light came back on as soon as I got on the interstate. I returned the car the next day and was told I needed a timing chain and that the repair would cost over $12,000. The manager also warned me not to expect my warranty to cover much of it and said I should be prepared to pay a lot out of pocket. When the warranty company sent an inspector, they approved $6,100. The inspector explained that Autopia's estimate was significantly higher than what they typically see and that the labor alone was over $4,500 when it should have been closer to $2,500. When my husband asked Autopia for a detailed breakdown of the charges, they refused and would only provide the total. At that point I decided to rescue my car and bring it to the dealership, and I'm very glad I did. The dealership determined the real issue was the engine, not the timing chain. If I had stayed at Autopia, I could have spent thousands on a repair that would not have fixed the problem. They had also missed a large hole in one of the hoses, which the dealership immediately pointed out. The engine replacement ended up costing $9,200, and my warranty covered 100% of the repair. I only paid my deductible. Unfortunately, I still paid Autopia over $600 for an oil flush that the dealership later said was unnecessary. Based on my experience, I strongly recommend avoiding this shop.

BUSINESS IS CLOSED…read more Wish they were still open, sounds like one of the last honest auto places in Bloomington, based on reviews.

I found their service above reproach. They not only took car of my car, but gave me advise on…read moretires and proper tires for the job. They do not do tires, therefore there was no incentive to help me other then treating me as they would their own family member. They found my problem was a very simple fix. Sense I am towing a camper, and will be putting on 5,000+ miles in the coming months. Asked to check it out on key points of ware. What they found was no surprise. I had noticed a possible problem in the last few hundred miles. The were able to fix it now, rather then having me turn. I am very happy with all aspects, in clouding how clean the place was.

Good shop! Honest and thorough, very thoughtful. Small business that's not willing to participate…read morein taking advantage of unknowledgeable customers

Normally getting ones car repaired is a daunting and expensive experience littered with dishonesty…read more Personally I'm pretty much used to getting taken advantage of... Until I found Eric's Repair. Eric's is COMPLETELY a different experience where you will find friendly, honest, knowledgeable, professional, experienced and well equipped real mechanics in a clean shop ready to repair anything and everything. They show you what the problem is using pictures and videos and may even hand you that old broken part for you to see with your own eyes creating an unmatched service experience. They are quick, thorough and well priced. I will never ever go anywhere else and suggest you don't waste your time elsewhere either. Thank you Dennis and Eric. You literally are the very best!

Get the job done but there's no over fill lot so they just park your car/truck on the street if it…read moregets hit not on them and if parts get stolen off your vehicle like I had done to me it's not there issue you want to trust a shop to fix and protect your vehicle tell the job is done but this shop failed at that.

Unfortunately, I will have a bad review this time. The…read moreservice went down very bad after the original owner Russ sold the company to the next door and left. Everything was perfect during his time.He really gave attention to his customers and was very helpful. I needed a transmission service last month so with the past good experiment I came to this place, again. My car stayed there all day and then they told me that I did need a transmission service. The front desk person told me that, they can rebuild the transmission with the cost of $ 4100. I asked him if they can find an used transmission and then install it. He told me ,sorry there isn't any used transmission they can find. I asked him, if I find a used one and they can install; he said they don't do that.7 So, his goal was to rebuild the transmission and charge me $ 4100 +. I didn't follow his advice and left. Then, I found a used transmission in Wisconsin online, bought it and delivered it for $ 800. I went to my mechanic garage, they did a fantastic job and replaced the transmission. It was $ 1500 total, part+labor. I saved lots of money and my car is running perfectly on the road. I will never go for any service to Transmission Service store again. Unless, Russ decides to come back.

Great customer service. Tom was very friendly and explained everything clearly. The job was…read morefinished in a timely matter. I was given a loaner car at no charge. I felt like the price was fair-never seemed like I was getting gouged. I'd go back again.

Updated review two years later, and this place still holds up. They are accommodating, reliable,…read morehonest, reasonably priced, and are not condescending like some auto shops. I can go here and trust that I won't be lied to or manipulated into something that I don't need because I don't know any better. I've had really bad experiences with other auto shops, and John's is the only place that I can take my car to that won't have me feeling uneasy or anxious. There isn't really much more I could ask for. I have taken my car here and my girlfriends car here, and every time they have done right by me every time without fail.

I came here not knowing anything about cars but that it was making a noise. When I arrived everyone…read morewas so nice and they didn't make me feel stupid for not knowing anything. They went above and beyond and I am so grateful. The owner also has stickers available that I put on my car. This was the best experience I have had while bringing a car in. I also sat with another customer that said she had been going there for years. That made me feel even better about my choice to bring my car here.

My car needed the heater fixed and I was able to get a next day appointment. Honest 1 even gave me…read morea courtesy ride to work a few blocks away. I knew the tires were worn out since the car was slipping in the snowy streets and this winter was sending snow every week. Honest 1 had good quality tires and the cost was very reasonable. Honest 1 also allows me to approve family members to get service which is helpful to me as I have teenagers who completely forget to get oil changes on schedule. I'm going to be a frequent customer.

Stopped here for an oil change late afternoon on a Thursday, there was no line, no wait…read more I did like that the staff offered to tell me about the service my car needed but did not pressure me. I get fully synthetic oil changes which are over $100 here. They usually top off some of my other fluids, check the lights, tires, etc. I feel they only did the oil change. nothing else. I was in and out in less than 15 min. I do feel like they should have at least topped off my windshield wiper fluid.

I have had a very positive experience, each and every time that I have taken my vehicle to this…read moreValvoline Instant Oil Change location. I had a reasonable wait time, and while my car was being worked on, there was great communication informing me about the process, and if anything further may or may not be needed, at that time. There was a happy atmosphere amongst the employees, and it made it a pleasant overall experience. There was a nice crew working, that seemed genuinely happy at their job, which is rare and refreshing. I felt like a valued customer and intend to continue to bring my vehicle there for future oil change service. Thanks for the great service, Valvoline crew!! :)