Thought I just needed to replace my Focus' spark plugs only to get under the hood and discover oil…read morehad completely flooded one of the housings out! I knew finding the source of the leak wasn't gonna be within my own capabilities, so searched repair places online and found Eric's Repair (with good reviews) nearby; gave them a call to schedule their soonest available opening. It was three days away, but from chatting with them over the phone, they sounded confident they'd be able to assist in the repair needed. Dropped her off as soon as they opened at 8AM on Friday. They'd let me know they were only open for a half day until noon, but they'd do their best to get everything diagnosed at the least prior to close. My husband dropped me off at work and by 930AM, I'd been sent a text and email with a link to the diagnosis (complete with pictures and detailed explanations) so I could authorize (or decline) the work. It also included the breakdown of cost for parts and labor required. It was really impressive! I've never had an auto repair place be so transparent and thorough! Everything looked reasonable, so I authorized the work and they got right to it, in fact they even had my car all fixed up before close! I wasn't able to go grab it because I had a late shift myself, but they were totally cool with housing her over the weekend inside their garage (which was especially kind since there was some inclement weather and I do keep her garaged). I was able to go in and pick up first thing Monday morning. I chose to pay there at the office, though there was an option available to pay via an online portal too. Their front office is super cute actually, with a toolchest coffee maker and an engine block table. Seemed decent if you needed to wait for a quick oil change or easy repair. Bathroom is available if needed too. I noticed right away while driving the short distance home that my baby is better. Better than expected even. She used to have a pretty significant engine rattle while idling and at certain RPMs between gears. That rattle is GONE, and it felt like she was gliding effortlessly down the road. These guys fixed a 5+ year old problem! I'm so grateful!! All the employees I interacted with during this seemed friendly and courteous. I can assuredly say that the next time I need an auto repair (which, admittedly, I hope isn't any time soon), I'll be coming back here again. Highly recommend these guys. They're doing it right in a day and age where not every place does.

Good shop! Honest and thorough, very thoughtful. Small business that's not willing to participate…read morein taking advantage of unknowledgeable customers

BUSINESS IS CLOSED…read more Wish they were still open, sounds like one of the last honest auto places in Bloomington, based on reviews.

I found their service above reproach. They not only took car of my car, but gave me advise on…read moretires and proper tires for the job. They do not do tires, therefore there was no incentive to help me other then treating me as they would their own family member. They found my problem was a very simple fix. Sense I am towing a camper, and will be putting on 5,000+ miles in the coming months. Asked to check it out on key points of ware. What they found was no surprise. I had noticed a possible problem in the last few hundred miles. The were able to fix it now, rather then having me turn. I am very happy with all aspects, in clouding how clean the place was.

Had service done on my son's car. Chris found the parts and got the repairs done when requested. I…read morecan't say enough good things about the customer service we received. Had radiator replaced, exhaust repair, oil change and a sensor replaced that kept turning on engine light. Would recommend to friends and family.

I requested that my breaks be checked. I would be driving and the breaks would lock up. It was a…read moresensor that was shorting out which affected other things. My quote was hard to swallow, checking out it was much less then I thought. What a wonderful surprise. And Chris was the best at making sure I understood what was going on with my expedition. Bringing me the parts to review and taking time to explain things. I have been going here for a few years and NEVER had a bad experience. Extremely reasonable in price! And these guys are extremely NICE!!!! So worth the money! Thank you Chris!!! ;-)

Shakopee Transmission... For something different a short…read morereview of Shakopee Transmission. Kate needed her breaks done on her car. Even though I told her months earlier to have them fixed she let it go too long and now needed major work done. So off to Midas, and got an estimate of $2500. Really! Her car wasn't even worth that much. So I asked a co-worker and Shakopee Transmission was suggested. He said he has been going to there for years. (Thanks Mike!) Finding his shop isn't the easiest and it's not new and fancy. It's a mechanics shop, basically 2 guys and a shop. So with his estimate of $800 it was game on. When we told him what she was quoted, he said, "People like that give us a bad name. He even topped off her AC, Hats off to you Shakopee Transmission. 5 stars.

I had a couple other shops tell me I needed about $2500 worth of repairs. The dealer said almost…read more$3500. I took it here and it cost me only $375 to get it fixed right. Quality work done at a fair price. He is busy so it took a little time but well worth the wait. Highly recommended!!!

Get the job done but there's no over fill lot so they just park your car/truck on the street if it…read moregets hit not on them and if parts get stolen off your vehicle like I had done to me it's not there issue you want to trust a shop to fix and protect your vehicle tell the job is done but this shop failed at that.

Unfortunately, I will have a bad review this time. The…read moreservice went down very bad after the original owner Russ sold the company to the next door and left. Everything was perfect during his time.He really gave attention to his customers and was very helpful. I needed a transmission service last month so with the past good experiment I came to this place, again. My car stayed there all day and then they told me that I did need a transmission service. The front desk person told me that, they can rebuild the transmission with the cost of $ 4100. I asked him if they can find an used transmission and then install it. He told me ,sorry there isn't any used transmission they can find. I asked him, if I find a used one and they can install; he said they don't do that.7 So, his goal was to rebuild the transmission and charge me $ 4100 +. I didn't follow his advice and left. Then, I found a used transmission in Wisconsin online, bought it and delivered it for $ 800. I went to my mechanic garage, they did a fantastic job and replaced the transmission. It was $ 1500 total, part+labor. I saved lots of money and my car is running perfectly on the road. I will never go for any service to Transmission Service store again. Unless, Russ decides to come back.

Every other mechanic was booked out and Chris understood my problem and took great care of me. I…read morewas driving from Montana to Pennsylvania and broke down in North Dakota. Towed my car to this shop to fix a rotor. They were very responsive and honest. Told me I may need a hub but ended up being fine and they were honest. Great shop. They care. I was expecting it to take 24 hours and they got it done in 4. Thanks. Also $600 cheaper than what the dealer quoted.

Great service, reasonably priced, and practical!! Very quick turnaround too! Will definitely be…read moreback.

Quality. Honesty. Great value for what you get. Oil service was done properly and on time. Digital…read moreDVi was great to have for my service.

I almost spent over $12,000 on a repair that wasn't even needed -- I saved thousands bringing it to…read morethe dealship. I brought my car to Autopia in Bloomington after my check engine light came on because the dealership I normally use was fully booked. Autopia was able to get me in right away. I explained that we had already run a diagnostic and provided the codes. Later that day they told me those were "old codes" and that I needed an oil flush. I paid over $600, picked up my car, and the check engine light came back on as soon as I got on the interstate. I returned the car the next day and was told I needed a timing chain and that the repair would cost over $12,000. The manager also warned me not to expect my warranty to cover much of it and said I should be prepared to pay a lot out of pocket. When the warranty company sent an inspector, they approved $6,100. The inspector explained that Autopia's estimate was significantly higher than what they typically see and that the labor alone was over $4,500 when it should have been closer to $2,500. When my husband asked Autopia for a detailed breakdown of the charges, they refused and would only provide the total. At that point I decided to rescue my car and bring it to the dealership, and I'm very glad I did. The dealership determined the real issue was the engine, not the timing chain. If I had stayed at Autopia, I could have spent thousands on a repair that would not have fixed the problem. They had also missed a large hole in one of the hoses, which the dealership immediately pointed out. The engine replacement ended up costing $9,200, and my warranty covered 100% of the repair. I only paid my deductible. Unfortunately, I still paid Autopia over $600 for an oil flush that the dealership later said was unnecessary. Based on my experience, I strongly recommend avoiding this shop.

I was looking for replacement bolts for my Ford Ranger transmission pan. After trying to locate…read moreeven Ford Dealer could not come up with correct bolts. Ford not only could not find any they gave me the wrong bolt spec. After trying to locate the correct parts with no success contacted Transmission Shop for needed bolts that a previous user or shop rounded the heads. Transmission Shop said come in we have them for you. After getting the correct I was able to complete my DIY transmission service and correctly torque the good bolts. Thank You!

I bought a car that was too good to be true from an unscrupulous dealer. The car looked fantastic…read moreand I bought it knowing it had an issue, possibly with the transmission. I was ignorant that the transmission was a CVT and more expensive/rare than conventional. Chuck was very sympathetic and gave me multiple options from fixing to replacing it with a new or rebuilt one. His communication was excellent and he gave me pricing and pros and cons of each option. I opted for the having him rebuild it and got lucky because my trans wasn't shredded and they were able to find and replace the bad bearing. Whew Fast forward two months and my wife's car broke down in a small town a couple hours away. I called Richfield Transmission and they were able to instruct me how to drive the car back with minimal damage. I'm bringing the car in this morning, RT has earned my trust. A word about the bad reviews: I own a highly rated small biz myself and have received a couple bad reviews from people who were never my customers and a couple who didn't listen to the advice I gave them. It's telling that Chuck has taken the time to write polite responses to those errant reviews.