Nick, the owner, contacted me shortly after my previous review (still included below), took full responsibility for the mistake, and refunded me in full for the battery and second alternator (at cost to them, if my math is right, as I still have the new battery installed). Seems like this was indeed a one-off experience and I am very impressed by Nick's integrity and ownership of the mistake. As I said below, I will definitely be back here next time I need a repair (which with how old my car is, is unfortunately often). [Original Review]: I've had good experiences here in the past, so hopefully this is a one-off experience. Brought in my car for what I suspected was a faulty alternator, but asked them to call me once they verified that was the issue and before they replaced anything (I have an old Toyota with 350k miles on it so it is always a question of how much money is worth putting into any repairs on it). I got a call later that day saying my car was done (no call prior to this with a cost, asking for go-ahead, etc) and to stop by to pick it up. I get to the shop to find out they have replaced my battery and not the alternator. I question them in it and they go run another test, and determine it did not need a battery but does still need the alternator replaced. They were nice enough to order an alternator and still get the car fixed by the end of the day, but when I went to pick it up, I look at the receipt to find they had charged me labor and parts for a battery and TWO alternators. I'm currently in the process of trying to get a refund for the erroneous second alternator charge. Hoping they are back to the better service I have received from them in the past next time I need to bring my car in and that this is only a one-off. read more

Called for a quote on a service. Was told that it required a "disassembly" to complete which would require additional labor. Parts were 160$ but somehow with labor it's over 500$ to replace spark plugs. Shouldn't take more than an hour labor to complete. Called a dealership and was quoted at less than half the cost of this scam shop. Do not come here. You will get overcharged and talked down to like you don't know anything. read more

I have been going to the Green Garage for years and always been happy with the service. They tell you what is going wrong in non-technical language and charge you a fair price for the repair. I have had many problems resolved through the green garage including a brake pad replacement, oil changes, and fluid issues. The staff are all very friendly and knowledge. The waiting area is small but comfortable if you are going to wait for a few hours. Highly recommend the Green Garage! read more

I would highly recommend going to the green garage, with my previous vehicle. I was a customer of Nelson's garage on Lyndale Avenue. And since moving to South Minneapolis farther away from Lyndale and getting a new vehicle I decided to try the green garage as I can bus there when I leave my car. I called the day prior and the person on the phone was extremely friendly and helpful. When I walked in the morning, I'm dropping off my car. The desk attendant was knowledgeable, knew I was coming in, and was able to give me an approximate pick up time. They even called me earlier than my pick up time to let me know I was done and then I could pick up anytime before 5 PM that day. The cost wasn't unexpected, as I was getting a general oil change and just a look at my car is a hole. Pick up took me maybe 10 minutes total, and I will be going back for any of my car needs. I would highly recommend the green garage. There are a few bus lines nearby if you're able to bus back home while your car is in the shop. Otherwise Eat Street is a great place to bring your work computer and hang out for the day. read more

I drove my car in for a free consultation, due to a clanking noise that I had been hearing. Edgar was super helpful, listened to the car right away and when we couldn't hear the noise after a quick check, he had me leave it and they put the car on the lift and did a full check. They figured out the issue, it was super minor and resolved with a screw. He noted some other possible causes of the noise and made notes to have on file should I need to bring the car in again. It was truly a free consultation, no charge for the minor screw repair, and they filled the air in my tires as well. I was so pleased with how helpful and respectful everyone was and how Edgar took the time to explain everything. And didn't try to sell me work I didn't need! I will definitely bring my car here again and I feel good knowing I have a place I can trust to bring my car in and get honest service. read more

They are the best they made everything easy. From now on if anything happens to my car I will go to them also the employees are friendly

I'm not one to write reviews, but my recent experience with Doug at Green Garage was so seamless and awesome, that I feel obligated to do so! I have lived in the uptown area for years and have never found a shop I've been happy with, until now. From start to finish, the process was not nearly as painful as expected, especially for us gals who are a little out of our element in an auto shop. Engaging and accommodating, Doug and his brand of customer service, plus quirky humor, made the experience almost fun! The ease and timeliness of scheduling an appointment, the offer of a loaner vehicle, straightforward quote & information, topped by very reasonable pricing, all make for a happy return customer. Thank you Green Garage, Doug, and your team, for making my day! read more

I had a flat tire. I had bought the tires from GG a year ago because the guy behind the counter said, "I bought a set of these for my mom's car." That's good enough for me. But I hate having a flat tire, especially when the weather is very cold. I was able to change to the spare tire inside my unheated garage with the door open and the outside temp was about minus 5 degrees Fahrenheit. This was on a Sunday when GG isn't open. On Monday I was busy with work and not available. I brought my car over on Tuesday early in the afternoon thinking I would have to drop the tire, and return tomorrow. Wrong. They took my car right away, found a metal chip inside the tire, repaired the bead, put away the spare, put on the repaired tire, gave me back my key, all in about 20-minutes, and with a smile. It's a good place. read more

I brought my Subaru CrossTrek to Green Garage after getting a timely and fair estimate from their team. I brought my car in for normal scheduled maintenance because the dealership vastly overcharges and seems to blindly replace things even when it's not needed. I chatted with Caleb at Green Garage and he was always timely in his responses and easy to chat with. I asked that his team inspect the prescribed maintenance before fixing/replacing anything. His team was honest in their inspection and it helped me avoid hundreds in unneeded maintenance! I will be bringing my CrossTrek back here in the future! I'd recommend Green Garage to anyone in town looking for a fair team that does great work! read more

I went here a few times for my troublesome car and they always took such good care of me. The last time i went, he quoted me around $500 for a new master cylinder which i understood and was ready to pay for. Then when i arrived, he said "Don't worry about it. It's on us today since we didn't catch this sooner." I must say, i almost gave up on kind people in this city for a bit, but good ol green garage gave me hope again. Best mechanic shop iv ever been to. Highly recommend. read more

He tried to add on all these extra costs. And when we first discussed the cost I only needed my brakes and rotors replaced which ended up only being one tire, he then tried to rack up the cost on extra things like air filters, shop supplies and more strange things. When first I walked in he said he would keep in mind that I'm a teacher on a budget and after that then he tried to add all these extra things that were not necessary or discussed. Doug seemed trustworthy when I walked in and was extremely disappointed with how he tried to add things onto my bill that were not necessary and I did not ask for. I was about to take my business elsewhere until he took off some extra charges but still felt the cost was unreasonable. When I find a good mechanic I am loyal but I won't return and wouldn't recommend this place to anyone. It felt like I was being tested and scammed. read more

Initially I had taken my car to Turbo Tim's, and they told me I needed new brakes, a belt, and a water pump, and wouldn't give me an estimate of when the work would be done, except that I wouldn't get it back before Monday (I brought it in Thursday morning). I thought the estimate was high so I called around - Mike at Green Garage gave me a lower estimate and without me even asking he told me if I brought it in before the end of the day he'd have it back to me the following day. I brought it in and the next day he told me that he'd be happy to take my money, but my brakes still had quite a lot of life and my water pump was fine. I almost felt like I was getting scammed because it was so much LESS than I expected to pay. I definitely recommend this place! read more

I drove here because I'd had good experiences with the previous owner. He apparently has since retired. I was met with the new owner, Edgar, who appeared overwhelmed with the work he had but said he'd diagnose my car issue later in the day. I received a phone call from Edgar telling me I needed a new transmission and quoted me $4,000 to $8,000 (he also said he didn't have time to fix my car). I took it to another, honest, mechanic. All it was was a leaking radiator hose. Green Garage, you've lost my business. read more

Took a while to get ahold of them but they were straight up and to the point about my repair, left me with some info about what my car might need done eventually, and what they were able to do with her while they had it. I was frustrated with not being able to get ahold of them previously but they were kind and friendly. Parking is pretty tight but they were off a bus line which made it easy to get home without a ride and they parked my car somewhere easy to access the street with for me when I came to get it. Overall I was satisfied with the price and care that my car was given. read more

Shopped Around for brakes locally, called three shops, they could take me that day and we're highly competitive in pricing. Everything works, am back on the road. Also be very clear what you need done with all things. Be aware, parking is a hot mess, so call ahead for an appointment. Will be back again read more

I had an annoying sensor malfunction on my 2012 Mazda 2. They diagnosed and solved it within a day. Friendly, affordable and honest. Could not ask for better. There was a glitch in getting me a loaner vehicle, which was tedious but not their fault (previous user did not return vehicle on schedule). They found some other problems and gave me an idea of the cost and timetable to get them done. These folks will get my business again! read more

I went in for my low beam lights not working. Turns out I has a setting wrong and they fixed my broken car door for half the cost it would have taken to order in the part itself. Thank you very much! I'll be a repeat customer. read more

These guys care about cars and the people who own them. They gave me honest information about what did and did not need to be fixed and are truly delightful to work with. My battery died during the cold spell, I got it jumped by AAA, called to see if they could help me out and they not only took care of it immediately, they did a thorough job of cleaning off all the corrosion and topped off fluids and checked tires. Why on earth would I go anywhere else! read more

Wonderful place to get work done on your car! The staff was all personable and friendly! Work was done quick and on top of that, they did the job for about $150 less than the dealership quoted me at! Thanks!!! read more

My wife's vehicle was coming up on a major service interval and the dealerships pricing seemed a little on the ridiculous side, got a very competitive quote for Green Garage and had them complete the work. Quick, friendly and honest that's what you are looking for in a garage. Thanks guys! read more

These guys are fantastic - I can't say enough good things about them. I discovered a problem with my daughter's car while visiting her in Minneapolis. I needed to drive the car to Chicago the next day. I took the car to Green's on a Saturday morning and discovered significant repairs were needed. They miraculously obtained the parts, installed them, and had the car ready to go by 2 p.m. Outstanding service, friendly, and quality work. Their diagnosis of the issue was spot on and underscored their trustworthiness. A big thank you for keeping my daughter and I on track! read more

Look no further! If you're looking for a friendly, quality shop that doesn't pull punches or give you the high-price runaround, you want to go here, trust me. I scheduled an appointment over the phone after a light in my 10y/o car inevitably lit up hoping for the best, and I couldn't have been more pleasantly surprised! Along with the light, I stared hearing grinding noises so I was convinced that I was going to walk into a "hefty-bill" situation so I had my fingers crossed. I arrived early and was greeted warmly by Dana (she's amazing!) at the front desk. She got me checked in in record time and explained that the technician would be looking at my car shortly. Short story longer, I waited at the shop for the diagnosis so I could understand what was happening before any non-investigatory work was done. The diagnosis took maybe 20-30 minutes and the technician was SO kind! He explained what was going on and showed me what had been causing the grinding. All-in-all I would come here just for the service. I would much rather put my money towards a business with a friendly and informative staff than some other place where you just pass your keys off to a grumpy tech simply looking for a paycheck. Also, the air conditioned lobby and complimentary soda/water wasn't a bad touch on the 90+ degree day! read more

My first visit several months ago was just to ask a few question. They were quickly, positively answered. Today I took my car in for a full synthetic oil change, tire rotation and winter inspection. They had a perfectly timed appointment for me (yes luck of the draw). They had agreed previously agreed to install a part I had intended to purchase myself (I can't say this is normal, but they were quite amenable). Their Winterization Spacial saved me so much money it became obvious that it was easier (and cheaper) for them to source and install the part in question. The waiting area was spotless, comfortable & bright. All employees were friendly and in good humor (I always take this as a good sign). I now have a new, reliable garage about a mile from home! read more

I decided to try a new shop to get an oil change. My husband also took his work truck in for some power steering work. Yea, it's us. Two days later my car wouldn't start and I brought it back in and was told I needed a new battery and alternator. The same day my husbands truck was worked on his brakes seized. I paid about $600 for the work on my van and my husband paid about $700 for the work done on his. When my husband brought his truck back they were super apologetic and offered to replace his brake caliper at cost with no labor. Seems nice right? Just another $400 The repair still failed and he went elsewhere. Our new mechanic says the caliper was not replaced. It's not a new caliper. They are taking pictures of the work on my husbands truck and my van will be getting looked over too. Don't go here. So disappointing to find this shop mislead us and lied to us. Garbage Garage. read more

My husband recommended Frenz to me when we first started dating, because I needed an oil change. He said then and still says now that they are the most honest mechanics in the business, and I couldn't agree with him more. Speaking only from my own experience with them, they are awesome. They give honest advice geared toward a customer's needs, not their own profit. I asked them to give my car an overall checkup when I was getting that long-ago oil change, and they called back and gave me a brief overview, mentioned some potential repairs that would help but that weren't necessary, and, when I asked for advice, said that the cost wouldn't make sense given the car's age. More recently, my husband and I had a major issue with our shared car two days before we were due to drive up north for a vacation. Frenz went out of their way to help get it fixed as quickly and with as little expense to us as possible. We won't ever take our current or future cars anywhere else. read more

Went in to get an oil change and to check on a light. As soon as I walked in I was told to move my car off the property. During that interaction and the phone call when my car was done I was talked to very rudely, and talked down to as though I wouldn't understand anything. They also told me they couldn't diagnose my light because the diagnostic person wasn't in. When I went in to pick up my car I had my partner with me, and suddenly I was treated way better (by the same person I'd interacted with all day). Seems to me that this place is very sexist (at least that person was), and couldn't complete the task I came in for, read more

Best mechanics in the city, hands down, bar none. My dealership quoted me $3000 to fix a tailpipe problem. A coworker told me to see the guys at Green Garage and get another quote. They fixed it a fraction of that! Plus, they're speedy. The repair turnaround time is unparalleled and I've never been without my car for more than a day. Cannot recommend enough! read more

My car was having issues with the brakes and was making a terrible noise whenever I was driving. I put in preferred times to drop off my car late last night and was called right away this morning to drop my car off. Got a call a few hours later with the issue and quote and before 3:00 was driving home with no issues. Extremely fast turn around, incredible service. Very happy with my experience. read more

This weekend, I was looking for an immediate repair. Green Garage was the only place that was able to get me in, squeezing me in within the hour that they closed. They offered me the most economical repair, and did not try to push other unnecessary fixes on me. To my surprise, they even completely covered repair costs. It was the best experience with car repair I've had, right down to the complimentary water. read more

Had a really great experience here. Great customer service, quick turnaround. No complaints! I will be coming back.

Customer service was awesome my 1st day I got good estimates on the service jobs but after that my car came back with a serious transmission leak havent driven it since I got it back a over a week ago the the leak that was supposed to be fixed was way worse tranny shift horrible now I called and can't even get in for them to fix the PROBLEMs they caused i should have been a top priority best part about this place was the guy I dealt with at the desk the 1st person I met he was AWESOME !I WONT EVER GO BACK THOUGH!!!! read more

I have no knowledge about cars and was very nervous about being taken advantage of. The mechanics at Green Garage were extremely friendly and kind. Turns out my car had a relatively quick-fix issue. I took it in without an appointment, the mechanics took 45 minutes to fix it up and then didn't charge me anything for their service. Highly recommend Green Garage! Very friendly, excellent customer service, and a comfortable waiting room! read more

AMAZING people. Got me in right away, very fair prices, and such amazing customer service. The head of the shop even gave me a ride home after my car had to unexpectedly remain at the shop overnight! read more

They broke parts off my car while changing the front right wheel bearing, charged me full price to replace them & kept my car overnight for 5 days, which we had not planned for. I was supposed to get the car back at the end of the day I took it in. They also seemed to wait until the end of the day on the 5th day to replace my air filter? or so I was told, so I waited in the lobby after close on the 5th day to make sure I got my car back. Now my ABS light is on and my front right wheel wobbled the more I drove after. Will NOT be returning, *Green Garage* work on your time management skills! Also, one of my wheel studs on my right front tire (the same tire they changed the wheel bearing on) broke off while driving several days after and the lug nut went flying somewhere on the highway. If you'd like to be charged a grand, dance with risky repairs and have one ABS sensor damaged in the process, then, yes go here! Happily taking my car elsewhere. read more