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Nelson's Auto Repair

3.8 (42 reviews)
Open 8:00 am - 5:00 pm

Services - Nelson's Auto Repair

Check engine light

Engine oil light diagnosis

Auto general diagnosis

20 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Nelson's Auto Repair Photos

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Recommended Reviews - Nelson's Auto Repair

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Nelson's estimate

DO NOT BRING YOUR CAR HERE! They are trying to scam you out of your money by treating you like a moron. I've waited a couple of months to write this review to judge the condition of my car after I ended up having it repaired somewhere else, and it's obvious to me that I made the right decision of not trusting Nelson's. I accidentally accelerated my car with the parking brake on, which made it have screeching noises coming from the back and felt like no power was going to the back wheels. When I took it to Nelson's, they called me the next day and gave me an estimate of over $4,000 (which I attached to this review). As I looked at the estimate, it was strange that they wanted to fix things that I had just gotten replaced, such as the battery that wasn't even a month old, the engine valve cover gasket which was two months old, and a full oil change which I had just gotten done two months ago as well. When I went to pick up my car, I was greeted by the person at the front desk and someone who I assume is the main technician. They told me that my car was a disaster and leaking oil everywhere, and that it NEEDED all the repairs listed on the estimate just for it to be able to run again. I told them that I wasn't going to be able to afford that much money and that I was going to take the car with no repairs. The person in the front desk asked me "Out of curiosity, what are you going to do with the car?" to which I replied that I was going to take it to a junkyard since I couldn't afford the repairs. I was able to notice a hint of guilt from the front desk person after my answer, but the main technician doubled down on the fact that it was absolutely necessary to make all those repairs since the battery was "old", the engine area was a mess of oil, and that it was in disastrous condition. Since I could feel something was off, I decided to get a second opinion and took it to Parents Autocare. The estimate could not have been more different. At Parents Autocare, they told me the only problems were the broken parking brake (obviously) which was causing the screeching noise and the alternator which was causing the electrical problems. They even told me that car was in great condition aside from those issues which I had caused. You can take a look for yourself at the pictures of the estimates! It was around $700 and the car works perfectly, which is what Nelson's was telling me was not possible without $4000. Nelson's didn't even list the broken parking break or the alternator in their estimate! And so they are either scam artists trying to treat you like a moron and stealing money from you, or amateurs that you don't want working on your car because they will charge you for replacing everything else except for what's broken. Take your car to Parents Autocare instead where they will treat you with respect and tell you the truth, or anywhere else that isn't here!

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9 months ago

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1 month ago

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10 months ago

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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8 years ago

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Nick N.

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7 years ago

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5 years ago

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5 years ago

Great local shop. Very easy to get in. Derrick was super helpful. I'll be back for other service work.

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9 years ago

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6 years ago

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8 years ago

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Nick N.

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12 years ago

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7 years ago

Super helpful and able to get me in last minute when my car was overheating. Even gave me a ride to work! Excellent service!

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11 years ago

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11 years ago

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8 years ago

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7 years ago

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11 years ago

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5 years ago

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9 years ago

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8 years ago

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9 years ago

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6 years ago

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9 years ago

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Nick N.

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6 years ago

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Nick N.

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10 years ago

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Nick N.

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9 years ago

Doug and crew at Nelson's have been awesome, checking out my car before I bought it and readying it for a long trip. Thanks!

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12 years ago

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11 years ago

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9 years ago

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12 years ago

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10 years ago

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8 years ago

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10 years ago

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7 years ago

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Ask the Community - Nelson's Auto Repair

Review Highlights - Nelson's Auto Repair

Doug and crew at Nelson's have been awesome, checking out my car before I bought it and readying it for a long trip.

Mentioned in 6 reviews

Read more highlights

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Green Garage - Car Issues? You Got A Guy Now! Call Nelson's Green Garage For A Free Estimate Now! ~ (612) 871-5953

Green Garage

(34 reviews)

Whittier

Nick, the owner, contacted me shortly after my previous review (still included below), took full…read moreresponsibility for the mistake, and refunded me in full for the battery and second alternator (at cost to them, if my math is right, as I still have the new battery installed). Seems like this was indeed a one-off experience and I am very impressed by Nick's integrity and ownership of the mistake. As I said below, I will definitely be back here next time I need a repair (which with how old my car is, is unfortunately often). [Original Review]: I've had good experiences here in the past, so hopefully this is a one-off experience. Brought in my car for what I suspected was a faulty alternator, but asked them to call me once they verified that was the issue and before they replaced anything (I have an old Toyota with 350k miles on it so it is always a question of how much money is worth putting into any repairs on it). I got a call later that day saying my car was done (no call prior to this with a cost, asking for go-ahead, etc) and to stop by to pick it up. I get to the shop to find out they have replaced my battery and not the alternator. I question them in it and they go run another test, and determine it did not need a battery but does still need the alternator replaced. They were nice enough to order an alternator and still get the car fixed by the end of the day, but when I went to pick it up, I look at the receipt to find they had charged me labor and parts for a battery and TWO alternators. I'm currently in the process of trying to get a refund for the erroneous second alternator charge. Hoping they are back to the better service I have received from them in the past next time I need to bring my car in and that this is only a one-off.

Called for a quote on a service. Was told that it required a "disassembly" to complete which would…read morerequire additional labor. Parts were 160$ but somehow with labor it's over 500$ to replace spark plugs. Shouldn't take more than an hour labor to complete. Called a dealership and was quoted at less than half the cost of this scam shop. Do not come here. You will get overcharged and talked down to like you don't know anything.

Tires Plus

Tires Plus

(76 reviews)

Uptown

I brought my vehicle to the Tires Plus on Lake Street to replace a tire that was covered under…read morewarranty after a bulge was identified. The repair was completed, and I left assuming everything was taken care of. The next day my tire pressure light came on. I figured it probably just needed to be reset after the service. By Monday morning, the tire was completely flat. I called the store expecting them to take responsibility and help resolve the issue, especially since the tire was under warranty and they had just serviced it. Instead, I was told I would need to tow the vehicle back in. I explained that I didn't think I should have to pay for a tow when the problem appeared to be related to the work they had just done. Rather than working toward a solution, the manager, Jonathan, became combative and argumentative. The tone was defensive and dismissive, not helpful. When I asked for the name of his manager or someone I could escalate the issue to, he refused to provide it and acted like there was no one above him. I ended up having to call the main customer service line myself to try to get this resolved. I did not create this issue. The tire was covered under warranty, I brought it in for repair, and shortly after the service the tire was completely flat. A reasonable response would have been an apology, arranging a tow, and correcting the problem. Instead, I was met with resistance and poor customer service. Really frustrating experience, and not what you want when dealing with something that directly affects vehicle safety.

This location is Amazing! Brought my car in for some maintenance and after some work it was working…read morelike brand new. Ever since then I bring my car here. The manager Dustin along with Jonathan and Isaac always make you feel welcomed and appreciated. Since I've moved here to Minneapolis this is the best customer service I've received being here, they really make you feel valued. Thank you to the staff for helping get my car back and at it. Value your service and knowledge.

Hawkins Automotive

Hawkins Automotive

(14 reviews)

Southwest

To Mark M's comment - They do not over charge. They are more expensive than a national chain, but…read morethe difference in level of honesty and trust doesn't compare. Having a mechanic who you know is not trying to rip you off or just straight up lie to you is worth paying for. It's not over charging, it's called small business making ends meet. They are local people and have been around for a very long time. They care about the community. I love going somewhere where they will tell you what is wrong and what is coming up in the future. "This is what you need now and this is what you need later, which we could do now if you want, but you don't need to." You will not hear that from a national brand. I love Hawkins and have been going there since I have had a car. Before that I went there when my dad brought his cars there.

I was new to town and got a flat on the highway so just searched for the nearest auto shop - lucky…read morefor me, Hawkins was right down the road. They ordered me a new tire (without telling me to replace the rest of the tires), got me all fixed up, and have been my shop ever since. I never feel like they're ripping me off or making me buy extra stuff but still know they're looking out for my car, which is getting older and needs more done with 120k miles. There's a bunch of places way closer to me but I'll go out of my way to keep bringing my car here. They're also kind to everyone who comes in. Wouldn't hesitate to bring any vehicle here, they've been great!

Nelson's Auto Repair - autorepair - Updated May 2026

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