I took my car here for a second opinion after I got a costly estimate from a big shop here in town…read more I told them what the other shop had recommended (new brakes, front-end alignment) with the hope that they would give a lower estimate. Instead, they told me that neither one of these repairs were necessary at this point, and that I'd basically been misled by the other shop. I was startled by their honesty and politeness throughout the transaction. This is definitely where I will be taking my car for any forthcoming service.

The only place I trust with my car they have been so good to me and have been patient with my…read moreparents who are older and don't understand anything about cars and they take the time to explain what's wrong in a way my parents understand and don't try to upsell anything to me or them

Nick, the owner, contacted me shortly after my previous review (still included below), took full…read moreresponsibility for the mistake, and refunded me in full for the battery and second alternator (at cost to them, if my math is right, as I still have the new battery installed). Seems like this was indeed a one-off experience and I am very impressed by Nick's integrity and ownership of the mistake. As I said below, I will definitely be back here next time I need a repair (which with how old my car is, is unfortunately often). [Original Review]: I've had good experiences here in the past, so hopefully this is a one-off experience. Brought in my car for what I suspected was a faulty alternator, but asked them to call me once they verified that was the issue and before they replaced anything (I have an old Toyota with 350k miles on it so it is always a question of how much money is worth putting into any repairs on it). I got a call later that day saying my car was done (no call prior to this with a cost, asking for go-ahead, etc) and to stop by to pick it up. I get to the shop to find out they have replaced my battery and not the alternator. I question them in it and they go run another test, and determine it did not need a battery but does still need the alternator replaced. They were nice enough to order an alternator and still get the car fixed by the end of the day, but when I went to pick it up, I look at the receipt to find they had charged me labor and parts for a battery and TWO alternators. I'm currently in the process of trying to get a refund for the erroneous second alternator charge. Hoping they are back to the better service I have received from them in the past next time I need to bring my car in and that this is only a one-off.

Called for a quote on a service. Was told that it required a "disassembly" to complete which would…read morerequire additional labor. Parts were 160$ but somehow with labor it's over 500$ to replace spark plugs. Shouldn't take more than an hour labor to complete. Called a dealership and was quoted at less than half the cost of this scam shop. Do not come here. You will get overcharged and talked down to like you don't know anything.

I have used this place many times from tires to brakes, as well as just for my regular oil changes…read more I love my mechanic Jason and have always been treated well. I never feel as though I am being taken for granted and they are extremely honest on what needs to to be done ASAP and what I can wait a bit longer to budget for. I know I pass at least 20+ shops on my way here from my house, but I am willing to do so for this service. They do have loaner cars, I haven't needed it as Caribou is within walking distance and I usually just hang there until the work is done.

To Mark M's comment - They do not over charge. They are more expensive than a national chain, but…read morethe difference in level of honesty and trust doesn't compare. Having a mechanic who you know is not trying to rip you off or just straight up lie to you is worth paying for. It's not over charging, it's called small business making ends meet. They are local people and have been around for a very long time. They care about the community. I love going somewhere where they will tell you what is wrong and what is coming up in the future. "This is what you need now and this is what you need later, which we could do now if you want, but you don't need to." You will not hear that from a national brand. I love Hawkins and have been going there since I have had a car. Before that I went there when my dad brought his cars there.

The only auto repair shop you will need in the Minneapolis area. Every single member of their staff…read moreis helpful, experienced, friendly, and most importantly, HONEST. especially Haji, who does much more than just fix your car for you. he's more than just a technician, he's an educator and extremely passionate about his work. anyways, there was a weird noise coming from my car, and i thought my wheel bearings might be damaged so i brought it in for Haji to look at. turns out i just needed new tires because my old ones were defected. he changed my tires for me, and even gave me a free oil change! he also went out of his way to show me the old tires and why they were causing the noise, and how to prevent the same problem from occurring in the future. I will definitely go back here in the future for all my car problems! +1 for Haji and Hayford.

Daughter just recently had an $80.00 oil change here. The mechanic that did it didn't screw or…read morefasten back on her skid plate/lower engine guard. Had to take it to a trusted mechanic which costed $400.00 to replace. Looking for someone to get a oil change consider shopping around this isn't your place to do business with.

This guys are great. Finding a good auto mechanic is almost as important as finding a good…read moresurgeon. . The guys at Fixt Rite do work on my car and my wife's. They are honest, try to save us money, and are almost apologetic when we must spend dough to get something repaired. I have a 12 year old, eight cylinder, twin turbo Mercedes that is finicky and troubled. No templates can be applied to keep this automobile running. Fixt Rite thinks outside the box to help me maintain my car. You can feel secure bringing your automobile to Fixt Rite.

Fixt rite was an amazing help today when one of the Kenny teachers was locked out of her vehicle…read moreand in a real bind. They were fast, kind, and generous. Lucky to have them in the neighborhood! Please support!

Uptown Imports came recommended from a friend and I can see why. I made an appointment there to…read morecheck out a used car before purchasing, and they spent about 2 hours going over every inch of the car. They take OCD to an entirely new level. I have to mention Matt. He is like a walking wikipedia when it comes to cars (except he seems to always be correct). He answered all my questions, and even coached me on haggling and it was a total success. He also gave me a free travel mug and a bottle opener keychain, too :) The downside, if you could call it that, was the $100 charge. But that's comparable to similar shops in the cities and it did come with two hours of testing and the peace of mind of knowing my car isn't going to fall apart like a looney tunes car. Looking forward to seeing them for other services. Now I just have to get over my buyer's remorse. (I have to pay what for how many years??)

Asked to have wheel shake and brakes addressed. They couldn't fix the wheel shake and the brakes…read morewere squealing 3 weeks later and needed to be redone at another shop. I would not recommend them to fix anything.

One thing in life I absolutely dread is going to an auto shop and hunting for the "best deal." Too…read moreoften, I've walked away feeling uncomfortable, judged for not knowing as much about my vehicle as the professionals, or worse -- wondering if I'd been taken advantage of by places that inflate prices or push unnecessary services. Thankfully, that was not my experience at Turbo Tim's. From the very start, things felt different. Before my appointment, I received a fair and transparent estimate for the AC issues I was concerned about. When I arrived, Mike greeted me with a friendly smile and explained the process clearly -- no jargon, no pressure, just honesty. One big bonus? They offer a free ride service for locals to and from the shop. I've never had that before, and it made dropping off my car so much easier. They also communicated throughout the day via text with updates, which I really appreciated. When I came back to pick up my car, the bill was walked through step-by-step, and I was told that if the issue worsens, I can bring it back within a year for a free assessment or fix. It's clear they strive to make everyone feel welcome, no matter their level of car knowledge -- and it shows. I'll definitely keep Turbo Tim's in mind for future repairs. And on a lighter note, the shop's fish tank is pretty cool... and there are multiple friendly shop cats wandering around. I hope they're paid generously in treats and love.

If you need cats and your car fixed then this is the place to go. Staff is always great at…read morecommunicating. I appreciate their efforts to let me respond throughout the day via text. As a busy Northeast teacher, it can be difficult to answer the phone in the middle of the day. Their service always makes it easy and goes above and beyond! Prices are easily comparable to the rest of the market if not even a little cheaper!

Everything goes well here. Their customer service is exceptional and work is honest, fast, and…read morereasonably priced. The team is a delight

Very good estimates-- they don't rip people off with overpriced repairs !…read more Always able to fix my issues with my car and the quality of their work is good ! Very happy with the service here and when I'm needing repairs in the area, I will be back !

It was suuuuuuch a long wait time and the Hennepin location is so small only two cars can fit…read morecomfortably in the wait line. Minus one star. BUT Valvoline is so reliable and the service is great. S/O to the 50% off coupons. If you scour the internet long enough you can find them. Their website only has two coupons for about $5-8 off an oil change. Would recommend but be ready to wait. Or try and get there before they open!

I used Valvoline for an oil change for the first time on my Subaru Crosstrek. It's a great option…read moreif you're in a pinch, but I definitely would avoid it if possible. It is time consuming, it took 45 mins of waiting before they got to my car which makes sense (15 min per car, 3 cars a head of me), but you're also stuck waiting with your car. The other reason, and the reason I'm writing this review, they recommended me also changing my air filter, saying that its recommended for my car at 10k miles. According to the manufacturer its actually +15k, so they also lied to me which is annoying. If I did go back, I would definitely not take their recommendations.