Words truly cannot describe how much I appreciate and love Ray's Car Shop! As a woman, finding a…read moretrustworthy car shop has always felt like a nightmare--you never know how you'll be treated or if someone will try to take advantage. From the very first visit, everyone at Ray's made me feel welcomed, respected, and valued. Katie at the front desk is such a breath of fresh air. She's incredibly kind, transparent, and upfront about everything she knows. She never tries to upsell or pressure customers into unnecessary work, which is so rare in this industry. Her honesty alone gave me confidence that I was in the right place. I originally came in with my 2017 Mercedes AMG after becoming completely frustrated with the regular Mercedes dealership. Their outrageous quotes and unnecessary suggestions made it clear that their only priority was money, not the customer. After doing a ton of research, I decided to take a chance on Ray's--even though it meant driving all the way from Bloomington, MN--and I am so glad I did! Ray himself is one of the most genuine and meticulous mechanics I've ever met. He was honest with me about what needed to be done, careful with my car as if it were his own, and never once made me feel pressured. The entire experience was so positive that I immediately started recommending Ray's Car Shop to everyone I know. Now, I don't just bring my Mercedes here--I also trust Ray and his team with my Toyota. That says a lot, because once you find a shop this reliable and sincere, you stick with them for life. I can't thank Ray and his team enough for their honesty, professionalism, and the peace of mind they've given me. If you're looking for a car shop that truly cares about you and your vehicle, Ray's is the place to go!

Ray is the only guy in town who I will trust with my Chevy Duramax/Allison pickup. He is…read morecompetent, incredibly honest, and always keeps you in the loop. His pricing is competitive. I've been his customer for a number of years, and every job he's done on my truck has been top notch. I have a story to emphasize his honesty. I recently had a few "nagging issues" that I asked him to estimate for me. One of the issues, a loss of fluid problem, was initially estimated well north of a $1,500 dollars to fix. The truck has over 300,000 miles on the clock, so you sort of expect those things, but this one was "one I could live with", so I deferred that repair until my budget would allow. Meanwhile Ray had the truck for another issue "in the vicinity" of that loss of fluid problem. Contrary to his original diagnosis, his other work around that problem area uncovered a hidden loosened tubing connector. A couple of wrench turns (free gratis), and we're able to discard that expensive estimate. I've been in shops before where I might have never been informed of that discovery, and would have paid for the original estimate.

I had a vehicle towed here since it wasn't able to start. Upon calling them they were not only able…read moreto tell me that they do accept this type of scenario, but they were also able to tell me what towing company they recommend and why. The referred me to Frankie's towing due to it being the overall best value in the area, and because they also have a trusted relationship with them. They were able to get the vehicle repaired and now it starts and runs well! Overall I think what they charged for labor is fair for the market, and the quality of work seems adequate. The staff is friendly as well, so the only draw back is really that the entrance and waiting area feels a bit dirty and run down. If you need your car serviced in the area this is definitely a decent place to take it!

I've ignored a non-critical repair since December. To clarify, it's now the beginning of March…read more The shops I did contact when I'd have the time to consider the repair throughout that while all asked for the car to be dropped off, some requiring a full week before dropoff, which didn't work for me, so I kept putting the minor nuisance on the back burner. Fast forward to the other evening, and a phone call with a dear friend results in learning that a family friend who had helped raise him, the mother to one of his closest friends from childhood to this day, was on her death bed across state lines. His car was in the shop from a hit and run. Suddenly, the minor repair I'd ignored for months became top priority, because I didn't want him needing to return to the Twin Cities immediately if he carpooled or spend a ton on a rental and still have to measure his stay to minimize the rental expenditure. I had an unexpectedly busy day yesterday, so once I was free today, I picked one of the best-rated Plymouth repair shops and grabbed my phone, expecting it to be the first of many calls, given recent experiences with fielding this exact repair for my car. Nope. John was not only truly warm, he was very considerate and informative in his questions before inviting me to bring my car in for a quick repair today, despite it being already 3:30 pm at that point, with the shop closing in an hour and a half. I got to the shop at 4 pm. Less than half an hour later, I was leaving with my car no longer clanking from a loose part. I think I've found a solid new (and far more local - my go-to shop up until now required a half hour drive, but I love my car so I didn't mind) doctor's office for my car.

Needed an oil change very last minute. Colton did his magic and squeezed me in. Great service in…read morestore with friendly knowledgeable staff. Inside of the store was clean with plenty of comfortable seating. In and out in less than an hour. We made 3 additional appointments for our entire family's cars oil changes and required maintenance. Prices are competitive and they are not trying to do extra services to pad the bill. I highly recommend and trust Plymouth Tire and Auto. Overall: great service and valuable peace of mind that everything is done correctly with integrity and precision.

I do not recommend this place. I took my car for repair almost two weeks ago. They're still unable…read moreto figure out the issue. They told me the issue was fixed with a 1200 repair. That didn't fix the issue. The resolution they gave me is to put the parts back in the car to refund my money. Or, charge me an additional 300 for a different repair. I use to think local shops were better but if I could do this all over again, I would go to a dealership. They charge the same prices but at least you can get a car to get around while they fix the issue. I went with the option to get the refund and now they want the legal team to have me go through hoops for a repair I didn't even ask for!!!! They don't realize this is a misdiagnosis on their end which is illegal!!!! I wasn't given the option of what I would like to do with MY car because the original repair wasn't the issue. Save yourself the headache.

I searched for a local Automotive shop after moving back to the Twin Cities. Golden Valley…read moreAutomotive gave me a good online quote for an oil change. They needed to replace the plug which had been stripped bare and after going to pick up a new one, replaced it for an additional charge of $8.00. I'm accustomed to Texas, which has higher rates on auto work so it was a pleasant surprise! And it's a 5 minute drive from my new home. Highly Recommend.

This group began a well staffed mid sized auto repair shop about a year ago…read more The building sits on the north side of the General Mills headquarters at the junction of 394 and 169, and been through previous iterations with which I'm not familiar, but these people seem likely to succeed. If I had to give a one word review it would be: integrity. Call it a hunch if you will; my experience with them has been a couple of light maintenance visits, and some very valuable diagnostic information. As well as a number of visits to their drive through car wash. I've quickly gained confidence in their service and their advice, and I'd highly recommend them.

These guys really take care of me. I have nothing but good things to say about the honesty and work…read moreof this shop. They were honest about an error in research they made, and made it up for me in ways I never expected a car shop to do. Being a woman, it's tricky finding an honest shop. But the owner takes care of my car like it's his own daughters and it's so refreshing. I'll bring my car only to them from now on. I needed them to look at my axle before driving to the east coast the next day, they found that I needed a repair and pushed my car to the front of the line so I didn't drive it across the country in disrepair.

We have used this business for years-always happy with them. Jake recently went above and beyond to…read morefix my headlight on my Lincoln zephyr-first changing the headlight which burned out again- then diagnosing it needed a whole new unit - and then putting that in for me as soon as the part was received. Honest, highest integrity, very fast response. He definitely cares and wants to do a great job. I would absolutely recommend him- and this business.

My family member was recommended by a coworker, tried them out, and was so happy with their…read moreexperience that now my whole family sends our car problems to Nordgren. Their staff is so fast but, most importantly, not pushy about getting your car in and out for more customers which has been my experience at other repair places. They find the problem (or all the problems if you ignore the little squeaks and rattles your car makes for way too long), send a list of what they can fix, and you select what you want to be fixed at that time. All at your timing. Nordgren is affordable and convenient and will definitely be having myself and my family as customers for a long time. I highly recommend their fast and honest service!

I brought my jeep here after having a bad experience with a big local Jeep dealer, and these guys…read morewere awesome! They earned my business for all my future needs. Shout out to my service advisor James Brown for excellent communication and getting me a loaner the same day. Price was also great!

Thanks Dominik for the quick complimentary tire check!!! I'm so grateful I can just stop in and…read morehave someone help make sure my tires are good especially in winter where cold weather affects the tires so much!!

Called for a oil change and they got me in the same day, fast and friendly. I will be coming back…read morefor sure.

This place is a joke. I've officially kept my business elsewhere since the last of several…read moreterrible experiences, and wouldn't you know - both my car and I have never been happier. Inexcusable treatment of customers (based on in-person observation) and employees who without fail will try to up-charge your initial issue with services no normal person would ever consider. Oh yeah, and while they're pushing their extra nonsense on you they only complete 40% of the job you paid for. Terrible, terrible, terrible. I'd check out Google reviews as well, as it looks like that's the go-to for customers (well, now former customers) of this clown shop.

New car wash at the Holiday station is worse than poor. I purchased the $15.00 wash for my…read moresuburban. I loved the previous wash system Holiday had at this location because they used a hose on your vehicle for the trouble areas -- mine was dust from the gravel roads. The first pass through the car wash left soap foam and "dust film" residue on windows with the back bumper covered with a thick layer of mud. I had to go back to the cashier, who came out to inspect the vehicle. She did give me another number to go through the wash again. This was for the basic wash to rinse off the soak and dirt film. Second run through did help remove most of the film but the mud was still on the back of the vehicle. My suburban is light colored so the dust and spots do not show, I can't imagine what a dark car would look like! Very disappointed with the poor wash quality for $15.00 and if the wash doesn't remove simple dust the problems may be worse with snow and salt this winter.

I hit a deer in Wisconsin just before Thanksgiving. I had slowed down but she jumped in front of…read moreus at the last minute. The airbags did not deploy and the car was drivable so I brought it when I got back. The evaluation and estimate was easy. I made an appointment and dropped the car off on 12/15. They found some additional damage beyond the estimate. The car was done on 12/28. The process of working my insurance company and the Body Shop was painless. The work appears to be excellent. I hope that I am not in another accident but if I am, I will bring my car to Master Collision again.

I have used Master Collision a few times over the years and they are always ready to help.read more