I went in for an oil change today and I asked the guy to check my cabin air filter. I told him I…read morethought there could be a mouse nest or something in there, based on some sounds... and a smell... I have noticed recently. He checked it right away and sure enough there was a HUGE and nasty mouse nest, mouse corpses and all, in that area under my dashboard. He graciously spent 15-20 minutes cleaning the whole nest out of there, even taking some bolts out and letting down the fan piece to really clean it out properly. It was a gross job and I felt so bad about it! I am incredibly grateful and appreciative of his time and sweat working on that gross mess.... He didn't complain at all about it, even though I know he was grossed out! Thank you again, I think his name is Robby, his name tag said he was the manager. I have gone to this VIOC a few times before and have always received excellent and fast service. :o)

They only put 5 quarts in my truck and requires 6 quarts. My low engine light came on after a few…read moreweeks. It was disappointing to find this out.

Needed an oil change very last minute. Colton did his magic and squeezed me in. Great service in…read morestore with friendly knowledgeable staff. Inside of the store was clean with plenty of comfortable seating. In and out in less than an hour. We made 3 additional appointments for our entire family's cars oil changes and required maintenance. Prices are competitive and they are not trying to do extra services to pad the bill. I highly recommend and trust Plymouth Tire and Auto. Overall: great service and valuable peace of mind that everything is done correctly with integrity and precision.

Always a great value. Freindly and professional staff. Highly recommend. Clean location…read more Completed in a timely manner, great communication.

I had a vehicle towed here since it wasn't able to start. Upon calling them they were not only able…read moreto tell me that they do accept this type of scenario, but they were also able to tell me what towing company they recommend and why. The referred me to Frankie's towing due to it being the overall best value in the area, and because they also have a trusted relationship with them. They were able to get the vehicle repaired and now it starts and runs well! Overall I think what they charged for labor is fair for the market, and the quality of work seems adequate. The staff is friendly as well, so the only draw back is really that the entrance and waiting area feels a bit dirty and run down. If you need your car serviced in the area this is definitely a decent place to take it!

I've ignored a non-critical repair since December. To clarify, it's now the beginning of March…read more The shops I did contact when I'd have the time to consider the repair throughout that while all asked for the car to be dropped off, some requiring a full week before dropoff, which didn't work for me, so I kept putting the minor nuisance on the back burner. Fast forward to the other evening, and a phone call with a dear friend results in learning that a family friend who had helped raise him, the mother to one of his closest friends from childhood to this day, was on her death bed across state lines. His car was in the shop from a hit and run. Suddenly, the minor repair I'd ignored for months became top priority, because I didn't want him needing to return to the Twin Cities immediately if he carpooled or spend a ton on a rental and still have to measure his stay to minimize the rental expenditure. I had an unexpectedly busy day yesterday, so once I was free today, I picked one of the best-rated Plymouth repair shops and grabbed my phone, expecting it to be the first of many calls, given recent experiences with fielding this exact repair for my car. Nope. John was not only truly warm, he was very considerate and informative in his questions before inviting me to bring my car in for a quick repair today, despite it being already 3:30 pm at that point, with the shop closing in an hour and a half. I got to the shop at 4 pm. Less than half an hour later, I was leaving with my car no longer clanking from a loose part. I think I've found a solid new (and far more local - my go-to shop up until now required a half hour drive, but I love my car so I didn't mind) doctor's office for my car.

Found this place through a flyer in the mail with a great oil change & tire rotation special. I had…read moreto check Google for reviews since there weren't many here, and they were majority great so I gave them a try! Since I go in to work tues-thurs I had to go on a Friday, which I know is busiest for any type of car-business. I made an appointment for their 'back to school special ($60 for tire rotation, full synthetic oil change & alignment check) to drop off at 8am, and they said I could drop off any time between 7-10am! When I got there at 8am there were 3 other customers, one was sitting and waiting for a car and another was talking to a specialist. I was helped pretty quickly for being an early Friday morning. I asked for the special and they asked if I had any concern with my alignment, I said no and they asked if it was ok if they skipped the check since they may not have time to get to it. I said that was totally fine, and they promised if there was time they'd get to it. They also said they'd check if I needed the tires rotated before they did it, and they'd give me the oil change special if no rotation was needed, which was only $50 for the full synthetic change (normal oil change for me is normally between $70-$80). After this, I gave them my keys and I was off! I was called around noon to grab my car, and I headed over around 1:00. They let me know all I needed was the oil change so it was only $53 with tax. I appreciated that they didn't do anything or charge me for anything I didn't need! Will definitely be back for any other services I may need!

This is a hard review for me to write because I've been a loyal customer for many years and have…read morespent thousands of dollars on repairs, maintenance, and tires for our three cars (the newest of which is from 2012, so they need a lot of work). Less than two weeks ago, I scheduled a brake replacement (and possibly more, if needed) with one of their friendly service advisors. While the brakes are still safe they will soon need to be replaced and there was also a discount expiring this month. At that time, the service advisor and me discussed adding an additional coupon we had received. Though I pointed out to the advisor that the coupon explicitly said no stacking, he agreed to stack them anyway given my family's loyalty. Today, when I dropped the car off I double checked with the assistant manager if they would honor my agreement with his service advisor and to my surprise he said he would not. I explained that if that was the case I wouldn't go forward with this maintenance or future work with TGK. The assistant manager said something to the effect of we are busy enough without your business. Fair enough and so I left. I run my own side business, was previously a licensed attorney, and have been a registered lobbyist for nearly twenty years. In this time, I've learned that my most important asset is my integrity. If I promise something to someone that is an iron clad commitment. Even if later I wished I had asked for more or something different. When it comes to car repairs so many customers worry they are being taken advantage of and that repair shops aren't being fully honest with what needs to be done. I had never experienced that before with TGK, but today I did and they just lost thousands of dollars of future business over maybe at most $100 and a broken promise.

Friendly service and fast oil change. Would recommend as a place to get an oil change. Plenty of…read moreparking and places to walk to while you wait (Cub Foods, some restaurants, etc). The price for the oil change is comparable to other auto shops in the area. Didn't try to sell me anything additional that wasn't needed for my car.

These guys really take care of me. I have nothing but good things to say about the honesty and work…read moreof this shop. They were honest about an error in research they made, and made it up for me in ways I never expected a car shop to do. Being a woman, it's tricky finding an honest shop. But the owner takes care of my car like it's his own daughters and it's so refreshing. I'll bring my car only to them from now on. I needed them to look at my axle before driving to the east coast the next day, they found that I needed a repair and pushed my car to the front of the line so I didn't drive it across the country in disrepair.

What can I say but wow. Parish was so nice and friendly. When changing out my cabin filter he…read morenoticed a screw was missing and replaced it while getting my oil changed no charge. He even had to try to locate a screw that would work. There was no line and it was quick and easy. I trust these guys and will continue to go to them.

This store doesn't take any responsibility because I went in to do an oil change and they broke my…read moreoil filter and now tell me to tow my car to the dealership to fix it. They are claiming it's not their fault and I should be responsible for the towing fee and any other fees that needed to fix my car. I am so disappointed with this Valvoline and their customer service. I DO NOT recommend anyone use this Valvoline store because if they break something or you can drive your car anymore, they won't take any responsibility and will just push your car out of the shop and ignore you.

After having a bad experience with the dealer for my Subaru, when my brakes started squeaking, I…read moredecided to shop around for alternatives. After calling several places, Nordgren impressed me with their clear upfront explanations for what they'd be doing and how much it'd cost. When I brought my car in, they confirmed the earlier pricing and then let me know that it'd be done by the end of the day, which it was. They also suggested some other service items, but didn't try to hard-sell me on anything. It's been a couple weeks and the brakes have been fine and my car runs great. I'll be bringing my car back here in the future for more service.

My family member was recommended by a coworker, tried them out, and was so happy with their…read moreexperience that now my whole family sends our car problems to Nordgren. Their staff is so fast but, most importantly, not pushy about getting your car in and out for more customers which has been my experience at other repair places. They find the problem (or all the problems if you ignore the little squeaks and rattles your car makes for way too long), send a list of what they can fix, and you select what you want to be fixed at that time. All at your timing. Nordgren is affordable and convenient and will definitely be having myself and my family as customers for a long time. I highly recommend their fast and honest service!

This location has always been super friendly , quick and considerate. Today especially was no…read moreexception. They helped me look at my car and was considerate of my budget for the oil change and future preventative maintenance I would need for my vehicle. At no time did I feel pressured to upgrade service .

This place is absolutely horrible. A bunch of unqualified children. They broke the hood latch on my…read moreSUV and denied it afterwards. I watched it happen. They were just aggressive, slammed the hood way too hard and broke the latch, including Ace. Ace told me to get it fixed elsewhere and report it to customer care. I did, it was unsafe to drive on the freeway, the hood would fly open. After submitting the invoice I was told a check was on the way. Weeks went by and I called Ace to inquire why I hadn't seen the reimbursement. This peice of work denied it ever happened. I tip these guys $100 on oil changes and have been a Valvoline customer for decades. They lost a good customer today for life. Ace is a liar and can't be trusted. Read all the negative reviews below mine. The guy is trash and he runs the place. What a joke. Go to the Golden Valley Tire Store next door to this location. They are honest experienced mechanics who will give you a good deal and not brake anything. This is the only Valvoline location I've seen this kind of treatment. But, this one is absolutely no good. You'd think a reputable company wouldn't allow their name to be repeatedly dragged through the mud by Ace and his crew if unqualified techs. P.S. I have zero affiliation with the place next door. Just want to spare someone the headache and keep them from being as pissed off as I am.

Oil change. The scheduling was very easy and the job had a quick turnaround. Very nice shop close…read moreto home. Will be back.

From the owner: Our expert technicians take pride in projects large and small, from transmission repairs to…read morealignments. We work efficiently to diagnose any problems, and then develop a solution to solve the problem, while keeping you informed every step of the way.

Excellent. Brought the car in with one day notice, for oil change and tire rotation…read more Arrived early and they started immediately, finished in 1 hour or less. Very reasonable, fun music from shop (not too loud) and very cordial and knowledgeable employees.

They change the oil very slowly. They just stand there talking to each other. But why rush? Time…read morekeeps ticking away.