This is my favorite Valvoline location. As a woman, I truly appreciate how well they take care of…read moreme--they're honest, never try to take advantage, and always explain things clearly. The team is incredibly kind, helpful, and generous with their time. The level of service is exceptional, and I genuinely love coming to this location.

These people don't have any supervision or accountability. We had to ask for them to check the…read morecoolant after they said they finished everything. When I asked Ian -when they stopped checking everything such as lights and tire pressure and cabin filters, he said they haven't and that the should have done it when we arrived and it must have slipped their mind. Ian did it eventually checked only the tires coolant and lights but it took several requests. If you own this place you should check your audio and video the conversations taking place here today were HIGHLY inappropriate by who I believe to be is the manager wearing a beanie on his head who whipped out to go grab a monster energy drink in his small vehicle while they failed to do ANYTHING else the other locations do. I feel like I need to take our car to another location JUST TO CHECK THE WORK THAT WAS "done" today. Absolutely terrible service as these people just collect a paycheck and don't care. I can't believe a car next me to paid $200+ here today and didn't even get his lights checked at the very least! Lol go to any other location this place should be shut down.

We were shopping for my daughter's first vehicle, so finding something that was safe and reliable…read morewas extremely important to us. We originally brought a Mazda CX-5 to Christian Brothers Automotive in Lakeville for a pre-purchase inspection. The technicians performed a very detailed inspection, and Chuck, Vince, and Nick each took the time to personally look over and drive the vehicle as well. They explained everything they found, answered every question we had, and ultimately advised us to walk away from the purchase. While that was disappointing at the time, it almost certainly saved us from buying a vehicle that would have cost us far more down the road. We kept looking and eventually found a Lexus RX 350, which we also brought to Christian Brothers for another pre-purchase inspection. Once again, the technicians did an outstanding job, and Chuck, Vince, and Nick each took the time to review the vehicle, explain their findings, and answer our questions. They confirmed the Lexus was a solid vehicle and gave us confidence moving forward with the purchase. The inspection wasn't just a checklist. It was an education. They walked us through the vehicle, explained what they were seeing, pointed out what mattered, what didn't, and what we should expect down the road. Their advice also helped us negotiate the purchase price, saving us $500, which more than covered the cost of both inspections. What impressed me most, though, was the people. Every interaction with Chuck, Vince, and Nick was friendly, transparent, and genuine. What really stood out was how much they cared about the outcome. After we left to buy the Lexus, it was already late and we weren't able to finish the purchase that evening. Before we left, Chuck asked me to give him a call the next day because he wanted to know how everything turned out, whether we were able to buy the Lexus, and whether his advice had helped. He didn't have to do that. It wasn't part of the inspection. It showed me that they genuinely cared about helping us find the right vehicle, not just completing another service. Christian Brothers Automotive is more than 30 minutes from my home, and I'll gladly make that drive. They'll be servicing not only this Lexus, but all of my family's vehicles going forward. Buying a used vehicle can be stressful, especially when you're trying to make the right decision for your family. For us, this wasn't just buying another used car. This was buying our daughter's first vehicle, and we wanted to know we were making the right decision. Christian Brothers Automotive helped us do exactly that. Thank you to Chuck, Vince, Nick, the technicians, and everyone else at Christian Brothers Automotive in Lakeville. We truly appreciate everything you did for our family! -Derek

I love this automotive company. Here's just a FEW reasons why:…read more * Service: They treat all their customers with respect. They care about relationships and building trust. They openly communicate through every service experience and always go above and beyond to ensure the customer is happy, satisfied, and understanding of the service performed. I especially love how they also treat my car with great respect and care. They do a fabulous job at not getting the interior dirty or greasy, which is hard when you're working under those conditions that are not the cleanest. I really really like this element. Quality: If at any point your unsatisfied or quality is not up to par they will bend over backwards to make it right. They pride themselves on quality across the board and it shows - from their craftsmanship, to employed team members, to service. The quality speaks volumes here. Value: They are ethically priced and will not do what it takes to ensure the customer spends more OR gets ripped off. They treat every customer with respect - male and female - and often times will proves additional incentives or discounts if the work order is high to ensure you get some money off. I love how they also offer a free oil change incentive after you get 5. It's a nice little perk and makes me feel great when I reach the free oil change. Small Biz Values: I appreciate their faith-based approach to how they operate their business. I'm a faith-driven person and respect companies who are able to operate to their personal standards, values, and moral compass. I like seeing the cards in the front office from local kids and satisfied customers expressing their thanks and gratitude. I love the music they play in the front office as well - very calming, encouraging and faith-driven. The last thing I love is the on-site rides they offer to customers who are getting work performed. It's so handy being able to be dropped off or picked up free of charge by them and shows they are valuing my time as well. This is a great automotive company that supports our local communities and does such a great job of lifting up the values of other small businesses around them. Thank you Christian Brothers Automotive for always striving for perfection and treating me as a dedicated customer!!

I had to get my company car jump started by a towing service. After the car started, the technician…read moretold me that I needed to replace the battery. My company car is managed by a fleet service and they sent me here because they were a preferred service provider. Tony was very friendly and after getting the information on the car, their technician got it into the shop within ten minutes. After testing the battery, they informed me that there was nothing wrong with it. They cleared the code that was generated by the low battery, drove it and rechecked it. I was very pleased that they didn't charge me anything for it and they got me in and out in less than a half hour. Car is still working fine. I highly recommend this company!

Christian Brothers has got to have the nicest employees I have ever met at any business! I've been…read moretwice and both times I was greeted by multiple people, offered snacks and drinks while I waited, and checked on periodically. To top it off, the last time I was in, I heard one of the female employees offer to drive an older gentleman back to his house so he didn't have to sit there all day long. Seriously, the warmest folks ever. Their prices are a bit higher than elsewhere, but it is justified by their quality of work, communication, and kindness. They will inform you of any issues they identify on your car but are not at all pushy about getting the work done there. I'm not religious and was originally worried that I might feel uncomfortable coming here, but it's been nothing but a positive experience all around!

Seriously!! Guy asked me if I could leave my van for a day for them to look at 1 tire that is low…read moreon air!!!! One whole day to fix a flat tire???? SLow in the head??? Probably!, but they are REALLY SLOW!!! But that's not the worst part. I really wish that someone from corporate had seen the managers face as he was walking towards me to greet me. He had the most horrible " I HATE MY JOB" face I've ever seen in my life. Either his mom, his dog or a family member died that day or he really really hated his job that bad. HE NEEDS FIRED IMMEDIATELY.

Quick service and friendly staff... had a leaking tire and was able to take it in and get it…read morerepaired in under an hour.

what would have been a 1 star, changed to a 4 because the service manager Jake did an outstanding…read morejob (I give him personally 5 stars) something went terribly wrong during my oil change and I woke up the following morning to a puddle of oil in my garage. I took the vehicle back in, and was so fortunate to have Jake's help to remedy the issue. he went above and beyond making sure I was taken care of.

Nearly three weeks ago I had my oil changed at this location. Earlier this week while my wife and…read moredaughter were in the car, the check engine light came on and flashed along with an emissions system failure message. Barely made it home because the car went into a limp mode. Brought it to my Honda dealer and the car was overfilled with oil by half a quart! The overfill also damaged/broke an oil sensor according to my Honda dealer. Because of this situation, I had to cancel an entire week of appointments and meetings due to no vehicle. I will also have to be paying nearly $500 to fix the sensor and redo the oil change. They also never completed the air pressure nor showed me the oil dipstick. I will not be returning to this location after this incident that nearly destroyed my car. I have contacted corporate to resolve this matter

Very personable-very efficient and simple process. Each employee explained what they were doing and…read morewhat my options were with analysis for and against decisions to be made. Been there many times, car has 220k plus and oil changes have been key to longevity.

I have been having regular maintenance at this location for at least 5 years. The gentlemen at this…read morelocation are outstanding. I always leave there smiling. They are friendly, fast and thorough. THE BEST!

I checked several places for new tires for my car. With their buy two get two free sale, I couldn't…read morefind a better price. They allowed me to make a reservation and my car was done on time. Friendly staff. Small waiting room inside with a coffee and a tv. I would recommend dropping the car off or waiting next door at caribou coffee.

This crew came through for me when other shops failed. Great service, decent prices, and everybody…read morewas top notch professional. I have a new service shop, now.

I don't recall the first time I used this outfit for auto service, but I know it's been a long…read moretime. Mark Alstat is the owner and you couldn't ask for a more personable guy. Over the years they performed oil changes, tire replacements, tire rotations, transmission overhaul, brake service, and the list goes on. Never once did I need to go back and take them up on their 12 month, 12,000 mile repair warranty. They do the work properly the first time. My latest visit was just a few days ago when I had them install four new tires, as well as balance them plus a 4 wheel alignment necessary to minimize wear on the tires as well as improve ride and drive quality. There is no question I will visit Mark again; but it won't be because the repairs weren't done correctly. It will be for something else, like mew tires for my wife's car.

The service here is the best in the business. They squeezed me in for an oil change and was able…read moreto get a head of schedule. Their communication and customer service is above expectations. Thank you.

Never had an issue here. Been going for a few months now. Always quick and I love that they vacuum…read moreoff your mats in the front. Always use a coupon from the yelp app or their website. You do get a 'free' car wash code for later as well. Just like everything prices have gone up but use a a coupon and it's a pretty good value.

We have been going to Protech for years for our auto maintenance. We trust Protech. They are…read morehonest, do a good job and are reasonably priced. Today I went to get my oil changed. I was pleasantly surprised to see that they washed my car mats! They were salty and dirty from getting in and out of the car all winter. Not only did they wash my car mats, they vacuum and I get a car wash included in the price of my oil change. We highly recommend Protech!

This review is for the service and quality work I received during a sweltering July day. These…read moreemployees were working with only a couple fans and were doing it with a smile. I especially want to give a shout out to the Tico (forgot his name) for being a nice person. You deserve a raise and some air conditioning

I love the flexibility of Valvoline's drive-through oil change. They are fast and extremely…read moreprofessional and polite. Their customer service is top-notch. Their pricing is in line with other oil change places and they top off fluids and check lights, tires and battery as well. Highly recommend the Apple Valley location!