I am a big fan of Primeval Pets and Konrad has been wildly helpful. We have purchased a pacman frog…read moreand a mojave ball python from them. Each time we go back it is a positive experience. We get good advice on animal care without a big sales pitch attached. My son wanted a snake and Konrad took way more time than expected to really educate him on care and show him many options within our budget. I am very happy that we have a local reptile store with such great people. I will continue to do business with Primeval Pets because of how great we have always been treated there.

I bought my corn snake from Primeval Pets back in 2016 and was a regular customer with them all the…read moreway through 2018 when myself and fiancée moved up north. We moved back in May of 2021 and have again been doing business through them since. Today, we went in to look at some ball pythons since my fiancée has wanted one for years. We were helped by an amazing guy named Konrad. The amount of information we received was staggering (in a great way!), and so much more beneficial than checking forums online for different answers on questions we had not only on ball pythons, but for my snake as well. Konrad has been working with Primeval Pets for years, and many of the snakes there are ones he bred himself. The amount of knowledge and passion for these animals was not only comforting, but exciting as well! If you have any questions regarding snakes and need answers, please close your browser and give them a call or head in and ask for Konrad. The experience and love he has for what he does is unrivaled by anything you can read online, and you get to ask super specific questions rather than finding ones that "sort of" fit your needs online. Needless to say, we put a deposit down on a snake (they have one month layaway!), and picked up some things for my snake as well. I've always recommended Primeval Pets to friends and family, but this experience really was the cherry on top! There is another review on here that I believe was made during a time Primeval Pets was owned by another family (this was back when Primeval Pets was on King St). My fiancée and I would visit family and have experiences much like that comment, but any time that Primeval Pets was in the hands of Lisa and her team, we have had nothing but amazing trips and experiences.

Everyone was sooo nice and helpful! If they don't have it in store just ask and they may be able to…read moreget it for you! Treats are plentiful and big. Also not your run of the mill pet store treats! The store is small but packs a punch! Add it to your faves!

Love their self wash service!!! The staff were so nice and accommodating. Took my senior Labrador…read morepup to get washed today and the staff made sure I had everything I needed, very clean facility and it is so convenient!!! It's hard getting him in and out of a standard tub due to his arthritis, but this makes it very easy for him. Thank you!!!

Waffle loves coming to this Petco to be groomed by Juanita!…read moreThank you for making our puppy nice and shiny he always smells so fresh and is happy to cuddle right after his bath and blowout Please follow @waffle_the_samoyed on Instagram

This Petco is located in the same plaza as Trader Joe's and Carhartt. This Petco also has a Vetco,…read morewhich is what brought my husband, our little girl dog and I to come because our little girl had gotten fleas at the hotel that we had stayed the night before (truly a nightmare while traveling). The Vetco is right by the front entrance of this Petco, just make a left after you come in. We were greeted by a nice and friendly employee behind the counter. She helped checked us in and also greeted our little girl. She took her weight and then ushered us to an examination room. After that, a vet tech took some of our little girl's vitals and also did a physical exam. Then we waited for the vet. This veterinarian was excellent. He was friendly and very sweet to our little girl dog. He did not dismiss our concerns and listened intently. We have gone to other veterinarians where I felt that they didn't really listen or were not forth coming in what they were trying to tell us. They also did not treat our other dogs as nicely. I recall the veterinarian who abruptly touched our male dog's mouth to look at his teeth and said they were moderately dirty, which was not true, as we are very good about brushing our dog's teeth every night. He had hardly looked at his mouth (but another veterinarian we had seen at the same facility had praised us for such clean teeth on a separate visit). This veterinarian we had on this visit to Vetco was the complete opposite and greatly appreciate his kindness towards us and our little girl. We ended up getting 2 months worth of flea medication and were on our way. We were also given this veterinarian's business card in case we had trouble with purchasing any additional flea medication online (Since it is usually cheaper than getting them at the vet's office). Overall, this Vetco was excellent and the care our little girl received was truly the best.

This place is amazing! Billy Jo helped us so much. Our dog has a very, very sensitive stomach and…read morewe needed to get rid of her yeast infection by switching to a raw diet. She ended up with stomach issues until we went to Wellness Pet Supplies. Billie Jo knew EXACTLY what she needed and in two days our baby was feeling much better. She wasn't biting her bum, dragging it on the rug or having any discomfort with bum. Miracle!!! This was cheaper and much more helpful than rushing her to the vet. We had been in so much distress that we had taken her to a doggy dermatologist in Portland. Why? When this sweet place is down the street and so much more helpful!!! Thank you for being so great with our fur baby!!

Billie Jo is such an invaluable resource in this community. She is so knowledgable and cares deeply…read morefor your pet. Her advice and products have made my aging cat so much healthier especially in times when he developed things that a traditional vet made worse, telling me to resign to the fact that he's just old. With the food Wellness Pet Supplies, supplements recommended by Billie Jo, my aging cat has become healthier, more energetic and even his arthritis that was often debilitating, doesn't flare up at all these days. We are so lucky to have Billie Jo and her store in our community. I recommend her to everyone with a fur baby!

The location in Central Point is closed. It's been awhile…read moresince I've been here (their location off Stewart was more convenient for me) so I don't know how long they've been gone. Too bad. It was an awesome store with sincere employees.

Friendly service and a wide selection of products and foods. The staff is helpful. They offer…read moregrooming.

Haven't recently moved to the Ashland area. I was looking for a good pet store. Natures Pet both in…read moreAshland and Medford exceeded my expectations. Everyone there was knowledgeable and helpful.

After patronizing this store for almost two years spending thousands, not hundreds, of dollars,…read morethey refused to take back an 11.99 bag of treats that my cats wouldn't eat. Talk about retail insanity. Also, special ordered sand which was supposed to be here last Friday. We're out and need it today - Monday. Asked them where it was. Was told that they got busy with the holidays and never ordered it. So I guess we're just not that special. Well I guess I'm moving over to the co-op going forward. This horrible management doesn't need our business.

I always want to support small businesses, so when I was in Medford to pick up my new puppy, I…read moreinitially chose Mini Pet Mart instead of PetSmart*. I hate to say that I was disappointed, but I left empty-handed. Like many smaller pet stores, they can carry only so much merchandise. The staff (and the customers!) were surprisingly easy to talk to, and I felt I could hang out there all evening. Lots of good vibes. Since I was there for only one night, I don't know how easy it is to order what you need, although I've never had a problem with smaller stores in the past. My impression was that they would be happy to do so. One thing that I found amusing is that they sell cigarettes, too. I wouldn't be surprised if the bulk of their income results from these products. (It's not a bad business decision, really. Tobacco sells and there are always customers for it. I'm sure it can tide them over if sales of pet products slump.) * For what it's worth, PetSmart didn't have what I required, either.

I have been shopping at mini pet mart since 2004- when I lived in the apartments right behind the…read morestore and I could walk there at the time- it was totally convenient. They have always been great in customer service. If I needed something special they order it for me. The reason I still shop here is because of the deal I get on my dog food. I only feed Grain Free to ALL my pets. So I literally have to go to all the major pet stores to find the best prices. Some of my cat food cans are up to $1.69 per can and I definately watch the sales weekly. So mini pet mart has this customer program for the Nutro dog food- you buy 10 bags- they keep track of it for me and keep it in a file- then I get a free bag on the 11th visit. It's $53 per bag of dog food and my two 100 lb dogs go through a bag every two weeks. So every 5 months I get a free bag and I love this perk. So yes, it makes it worth it to come here separately and keep the punch card active. They also often have the dog food on sale for $48- which helps too. For folks who smoke cigarettes, mini pet mart beats most prices for smokes. I see Tons of customers just coming in for cigarettes- so obviously they're coming for the good prices. They have one of the best selections of leashes, harnesses and collars too. One whole wall is all animal gear- so this is a great store to find the best colors and variety.

I went to petsmart because my lab puppy was chewing everything in the house. Thankfully, Brook was…read morethere to help me. She suggested that we try a bone holder. My dog loves it and the bone holder ensures that my puppy doesn't choke. Thank you so much.

The staff is always friendly, when you can find one on the floor it's a bonus. You rarely see…read moresomeone walking the floor, they're usually at a register or in the back. Realize staffing is always kept to a minimum at most stores anymore. I don't know how many times I've waited to buy fish.. and leave without buying fish because you just couldn't get any help.

Love it! I walk in the store with my homeless backpack on. I asked the cashier who, kindly asked…read moremay I help you. I said yes my best friend has a pigeon. Do you have any treats for pigeons and she gave me I was prepared to buy she gave me half a bag of bird food!! I only have $70 in my pocket until I find a new job.m and get paid. Thank you so much for the blessings. This is a great store to shop that I'm coming here for pigeon stuff because my Honey loves birds too! Thank you. Nice sales clerk, that was awesome.

My bird seed was infested with moths. It took me 6 months to kill them all in my laundry room, a…read morenightmare. When I called to just let them know, the owner could not say "so sorry that happened ". She just said "well we have a sign in the store." I do t go to the store. So glad, as owner was not at all pleasant to talk to. I order on line, not in the store. Won't use them again. Zero customer care.

I went there to find a dog antibark device. No such thing there. Add to the experience there was no…read moreone to greet me no one to help me. I for one will never go back there.

I visited here during the holidays and it was a great experience!…read more Like a typical farm store, they had a lot of products for raising animals and gardening. Pet owners will find accessories for horses, dogs and cats. I remember seeing a variety of mice and other small rodents for sale. Live plants were in short supply, but it was winter, and much to be expected for that time of year. With a clean store and friendly employees, I highly recommend.