I am a big fan of Primeval Pets and Konrad has been wildly helpful. We have purchased a pacman frog…read moreand a mojave ball python from them. Each time we go back it is a positive experience. We get good advice on animal care without a big sales pitch attached. My son wanted a snake and Konrad took way more time than expected to really educate him on care and show him many options within our budget. I am very happy that we have a local reptile store with such great people. I will continue to do business with Primeval Pets because of how great we have always been treated there.

I bought my corn snake from Primeval Pets back in 2016 and was a regular customer with them all the…read moreway through 2018 when myself and fiancée moved up north. We moved back in May of 2021 and have again been doing business through them since. Today, we went in to look at some ball pythons since my fiancée has wanted one for years. We were helped by an amazing guy named Konrad. The amount of information we received was staggering (in a great way!), and so much more beneficial than checking forums online for different answers on questions we had not only on ball pythons, but for my snake as well. Konrad has been working with Primeval Pets for years, and many of the snakes there are ones he bred himself. The amount of knowledge and passion for these animals was not only comforting, but exciting as well! If you have any questions regarding snakes and need answers, please close your browser and give them a call or head in and ask for Konrad. The experience and love he has for what he does is unrivaled by anything you can read online, and you get to ask super specific questions rather than finding ones that "sort of" fit your needs online. Needless to say, we put a deposit down on a snake (they have one month layaway!), and picked up some things for my snake as well. I've always recommended Primeval Pets to friends and family, but this experience really was the cherry on top! There is another review on here that I believe was made during a time Primeval Pets was owned by another family (this was back when Primeval Pets was on King St). My fiancée and I would visit family and have experiences much like that comment, but any time that Primeval Pets was in the hands of Lisa and her team, we have had nothing but amazing trips and experiences.

Amazing groomer Devin He's gentle with your precious babies…read moreas he lets you know how your baby did as they get their (10-5:30) all day at their beauty shop pamper day. He allows them to take a break if they need one ; from the loud noises like the blow drying, toe nails clipped, etc I've been told this when my 18 year old fur baby needs to have a break after her all day beauty shop pamper day. The care they take to make sure that they're safe. Thanks for your gentle care with our precious fur babies. TM

Great place. Everything one could need for their pet. Nice, knowledgeable staff…read more The self wash is such a wonderful option.

I always want to support small businesses, so when I was in Medford to pick up my new puppy, I…read moreinitially chose Mini Pet Mart instead of PetSmart*. I hate to say that I was disappointed, but I left empty-handed. Like many smaller pet stores, they can carry only so much merchandise. The staff (and the customers!) were surprisingly easy to talk to, and I felt I could hang out there all evening. Lots of good vibes. Since I was there for only one night, I don't know how easy it is to order what you need, although I've never had a problem with smaller stores in the past. My impression was that they would be happy to do so. One thing that I found amusing is that they sell cigarettes, too. I wouldn't be surprised if the bulk of their income results from these products. (It's not a bad business decision, really. Tobacco sells and there are always customers for it. I'm sure it can tide them over if sales of pet products slump.) * For what it's worth, PetSmart didn't have what I required, either.

I have been shopping at mini pet mart since 2004- when I lived in the apartments right behind the…read morestore and I could walk there at the time- it was totally convenient. They have always been great in customer service. If I needed something special they order it for me. The reason I still shop here is because of the deal I get on my dog food. I only feed Grain Free to ALL my pets. So I literally have to go to all the major pet stores to find the best prices. Some of my cat food cans are up to $1.69 per can and I definately watch the sales weekly. So mini pet mart has this customer program for the Nutro dog food- you buy 10 bags- they keep track of it for me and keep it in a file- then I get a free bag on the 11th visit. It's $53 per bag of dog food and my two 100 lb dogs go through a bag every two weeks. So every 5 months I get a free bag and I love this perk. So yes, it makes it worth it to come here separately and keep the punch card active. They also often have the dog food on sale for $48- which helps too. For folks who smoke cigarettes, mini pet mart beats most prices for smokes. I see Tons of customers just coming in for cigarettes- so obviously they're coming for the good prices. They have one of the best selections of leashes, harnesses and collars too. One whole wall is all animal gear- so this is a great store to find the best colors and variety.

I went to petsmart because my lab puppy was chewing everything in the house. Thankfully, Brook was…read morethere to help me. She suggested that we try a bone holder. My dog loves it and the bone holder ensures that my puppy doesn't choke. Thank you so much.

We brought our two dogs in for a bath and brush with furminator. We have brought them to other…read morePetSmart locations and have never had any issues, the staff and experiences were great. We were 10 minutes early and were told to walk around the store until our groomer arrived for work. Once our groomer arrived we checked in our first dog, had to walk our other dog out so they could bring the first one back and then we were able to bring our other dog in to get checked in. We have never had to separate them when checking in and they have always gone back together. I had expressed when checking them both in I wanted their pads trimmed and their glands expressed(which is apart of the service regardless). It took them the full 3 hours to groom them so I was expecting the full treatment. When we picked them up the dogs were so full of anxiety, something I have never seen from them when leaving the groomer. When we got them home I noticed their pads were not trimmed. In the days to follow it was evident that their glands had not been expressed and their ears were not cleaned(I cleaned their ears myself and they were in need of it). I'm not sure if this a low staffing issue or I got the wrong staff but we will not be bringing them back to the Medford location.

Waffle smells so amazing I'm so glad we made it to get the new summer conditioner scent and stitch…read morebandana he is so so soft and Juanita always goes above and beyond to make waffle look so handsome. I love the groom team here grateful waffle is in good hands

This Petco is located in the same plaza as Trader Joe's and Carhartt. This Petco also has a Vetco,…read morewhich is what brought my husband, our little girl dog and I to come because our little girl had gotten fleas at the hotel that we had stayed the night before (truly a nightmare while traveling). The Vetco is right by the front entrance of this Petco, just make a left after you come in. We were greeted by a nice and friendly employee behind the counter. She helped checked us in and also greeted our little girl. She took her weight and then ushered us to an examination room. After that, a vet tech took some of our little girl's vitals and also did a physical exam. Then we waited for the vet. This veterinarian was excellent. He was friendly and very sweet to our little girl dog. He did not dismiss our concerns and listened intently. We have gone to other veterinarians where I felt that they didn't really listen or were not forth coming in what they were trying to tell us. They also did not treat our other dogs as nicely. I recall the veterinarian who abruptly touched our male dog's mouth to look at his teeth and said they were moderately dirty, which was not true, as we are very good about brushing our dog's teeth every night. He had hardly looked at his mouth (but another veterinarian we had seen at the same facility had praised us for such clean teeth on a separate visit). This veterinarian we had on this visit to Vetco was the complete opposite and greatly appreciate his kindness towards us and our little girl. We ended up getting 2 months worth of flea medication and were on our way. We were also given this veterinarian's business card in case we had trouble with purchasing any additional flea medication online (Since it is usually cheaper than getting them at the vet's office). Overall, this Vetco was excellent and the care our little girl received was truly the best.

I visited here during the holidays and it was a great experience!…read more Like a typical farm store, they had a lot of products for raising animals and gardening. Pet owners will find accessories for horses, dogs and cats. I remember seeing a variety of mice and other small rodents for sale. Live plants were in short supply, but it was winter, and much to be expected for that time of year. With a clean store and friendly employees, I highly recommend.

This location has the largest selection of pet supplies. Items include pet harnesses, leashes,…read moretoys, brushes, shampoos, travel accessories, and food. Much better than the other locations.

Workers are great, helpful and kind. Really great selection of food and collars for dogs. Can't say…read moreenough good things - go here!

Mini pet mart is a great little local pet store. I often come over to this store when the other…read morebranch on Crater Lake is out of my variety of dog food. I get competitive prices here and almost all the high end dog food is cheaper here than at the nation wide pet retailers that are here in town. I buy Nutro Ultra here. I also prefer Mini pet Marts selection of collars. Way more choices in colors and patterns. Also cigarettes are cheaper here for the most part and they seem to get a lot of coupon offers on smokes which makes my boyfriend happy. Overall this is a good store- the employees are friendly but not as inviting as when I go into the crater lake store. I always get a greeting at the other branch and not so much here- but once being checked out, they are nice. Support local business

Good customer service and merchandise @ Grange Co-op in Medford, OR. !…read more I was in search of a few things and stopped here to see what's what. Upon entry, I was greeted by a young man who was standing behind the check out counter. He also asked if I needed any assistance. I told him what I was looking for and he pointed me in the right direction. The store was exceptionally clean and organized. I noticed they had a large selection of pet supplies and seasonal items. I was happy with my purchase and its price. Friendly conversation with the staff member during checkout as well. Thank you.

Selection is great! Everything I or anyone else needs for gardening. That's just the start. Many…read morethings for farm & ranch. Great outdoor clothing. Employees will help you find what you are looking for. Pricing is reasonable

Love it! I walk in the store with my homeless backpack on. I asked the cashier who, kindly asked…read moremay I help you. I said yes my best friend has a pigeon. Do you have any treats for pigeons and she gave me I was prepared to buy she gave me half a bag of bird food!! I only have $70 in my pocket until I find a new job.m and get paid. Thank you so much for the blessings. This is a great store to shop that I'm coming here for pigeon stuff because my Honey loves birds too! Thank you. Nice sales clerk, that was awesome.

My bird seed was infested with moths. It took me 6 months to kill them all in my laundry room, a…read morenightmare. When I called to just let them know, the owner could not say "so sorry that happened ". She just said "well we have a sign in the store." I do t go to the store. So glad, as owner was not at all pleasant to talk to. I order on line, not in the store. Won't use them again. Zero customer care.

I adopted an amazing puppy named Sissy . The staff is great and the volunteers I met were very…read moreinformative. Thanks to all of them

We'd used Craig's List to get a 6 month old dog but in less than 24 hours learned that not only was…read moreshe dangerous to our elderly dog, she was extremely food aggressive. She bit me badly enough that I needed stitches. We couldn't get in touch with the owners. To keep the story short, Mike (I can't remember his last name) the enforcement supervisor at the humane society managed to locate the owners and arrangements were made for us to return the dog to them in three days. However, after our second night with the dog, we acknowledged we couldn't wait that long. Mike spent his Sunday making it possible for us to immediately bring her to the county facility. I couldn't praise Mike more.