The location in Central Point is closed. It's been awhile since I've been here (their location off Stewart was more convenient for me) so I don't know how long they've been gone. Too bad. It was an awesome store with sincere employees. read more

Rogue Valley Pet - CLOSED store front - Pet Stores Near Me - Medford, Oregon

Friendly service and a wide selection of products and foods. The staff is helpful. They offer grooming.

Good selection of high quality products. Staff is knowledgeable. Store is clean and well stocked with goods for our furry friends.

Very helpful and knowledgeable employees. Wide range of premium pet foods. I will shop there often.

Great local pet supply. Coming from out of state, we needed last minute doggie coats for a snow day with our thin-haired pitties. Though their selection was smaller than a big chain store, they had everything we needed. The higher quality clothing was worth getting a color I wasn't drawn to. Turns out all colors look perfect on my dogs! We also picked up some dog and cat food... once again selection was on the smaller side but they still had what I needed. Support local business and shop here for all your pet supplies. read more

Very helpful with questions I had good business Lots of dog and cat food many toys I think you will enjoy it

Clean store, friendly woman behind the counter. Inexcusably overpriced above MSRP for the item I purchased. Thinking of returning this and just going to a different local retailer and saving considerably for literally, the same item. read more

Being a pet owner is sometimes as challenging as taking care of children- and Rogue Valley Pet has been very helpful in finding foods that my pets will eat. The store itself is clean and organized well. The staff is so kind and so very helpful. Not at all like the chain stores that I also have to go to, because of all the different things my pets like. I have 5 kitties and a 100lb Healer/pit bull mix. Needless to say, they all have different tastes. The wet food here is all specialized and all grain free. My cats really like the brand called Fussie Cat and I also like B.F.F. Best feline friend pouches. The third they line is Earthborn Holistic cans. These three have been exceptional. The dry food the kitties like is the Fussie Cat or there's a new brand they love called N & D they love the lamb and blueberry and the boar and apple- crunchy dry food. The store often does have samples - this is how I found the Natural and Delicious formula. Overall yes the prices are a bit more than the chain stores but they do have a rewards program here too. They keep track of how many dry bags I buy- I believe its when I buy 12 bags, my thirteenth is free. Also when you buy a certain amount of wet food, they take 5% off the whole order- I always buy 15 or more cans at a time and always get the discount, so I'm not sure how many gets the discount. It all helps when I have to buy so much for all my kitties. Overall this is a really good little pet store. I have nothing negative to say and every employee I've talked to has been so helpful. I would send anyone their way for help with their pets finicky tastes. read more

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I enjoy coming here on occasion for a little treat for my dog, and I like how much variety they have with treats and canned foods and such. I am just really disappointed in how unknowledgable they are here. They really don't seem to know a lot about animal nutrition. I was roaming around the store and I heard the one guy (I don't know his name but I'm assuming he's a manager or owner because he has been there 100% of the times I've come in) talking to two women about raw and he said "I don't really advocate for a raw diet." My eyes just widened and I just wanted to jump in and say, "Um... What?!?!?!? Why do you even have a natural pet food store??? Why even carry raw???" I was blown away by that. Another time, months and months ago, I went in with my man (he knows a ton about animal nutrition, too) and he was sort of testing him and asking how he felt about raw. He said "it's a really great way to feed, but it's super expensive." ...You need to work on your sales tactics, dude. Way to sell. Lol. Really though, he's a really nice guy. I bring my really shy dog in and that guy really knows how to introduce himself to a shy dog: getting down, NOT facing the dog, and holding his arm still so the dog can go up to HIM. I really appreciate that every time I go in, seriously. And if my dog doesn't go up to him even after holding a treat out he just goes "aw, okay that's fine" and gets up slowly and goes to the counter. Respect, bro. You don't know how tired I am of having people literally squeak like children and RUN UP TO my shy husky. Thanks for not doing that. Honestly their prices are pretty good, too. I just wish they knew more about raw products because that really is the best diet for dogs/cats... why would you not be into helping people into that??? Honestly I'll still come back for the occasional sausage link for my dog. But I'm still going to be inwardly butt hurt about their pushing for kibble, lol. read more

not gonna give bad rating as I dont wanna hurt a local business but customer service could of been better, the store overall was clean but stock could of been better. I'm very careful what I buy my pup and was made to feel like I was asking stupid questions. read more

I love Pumpkin! This place has a great selection and I always feel good about buying cat food from them. Very clean.

I have nothing negative to say about this pet store or the people who run it. They all have been great! When I brought my puppy home she was on the Orijen Puppy Chow, at about 8 months old she started having loose stools and I talked to one of the owners about switching food. They let me return the fresh, full bag of Orijen (yes it was opened), comped me and suggested I try the Acana Wild Prairie. My dog did great for a few months on the Wild Prarie but again started having diarrhea. Again they let me return a 28lb full bag of wild prairie (yes it was opened) and they comped me for it and suggested that I try the PureVita. The Orijen and Acana are both great brands of food but have higher fat and protein content which can be a bit much for some dogs tummies. We are still in transition with the Pure Vita food, however her stools are improving and she has much more if an appetite. I can't think of any other place in town that would let you return a full bag of opened dog food multiple times and credit you back. These guys know what they are talking about when it comes to the right good for the right breeds of dogs. read more

I've been buying my very sensitive kitty her kibble and treats at RVP for 7 plus years. The people have always been helpful and friendly, and go the extra mile for me. One time they even managed to get a bag brought from the GP store for me so I didnt have to drive all that way. I do wish they kept a certain flavor of our brand of treat stocked more frequently (sometimes that's hit-or-miss), and I can't say I was very happy with a certain Jville vet recommendation (guy started out wonderful then turned brutal-NEVER going back to that one again). But other than those two complaints, I have nothing but good things to say about RVP. And Pumpkin is the cherry on top! read more

First time, I've been to a pet store where my kats have loved every food the store recommended. So many of the grocery store pet food made my kat puke regularly. Okay! they have reasonable priced pet foods my kat loves it and rarely pukes. what more could i ask for? Lots of staff to help you find what you need, much better than the discount pet food chains in my opinion. read more

Called and they had the exact dog food we needed. Owner was helpful over the phone and was given a 10% discount! Happy with the service and would definitely go back if needed. read more

Super friendly but more so informative!! Turned us into a new brand of food that our pets have Loved!!! They always remember faces and have a great program for buying multiples bags. read more

Wow I am from Ashland and I drive to rogue valley pet for all my pet supply's, the staff is so very knowledgeable and friendly they always take the time. it is such a nice roomy store with the best food and supply's they are always busy, and always have the time to help everyone They helped me with my dogs special needs that I have never got any where Thank you guys you are the stars read more

I walked in looking for the Hills Science for my dog. And I realized they didn't carry it, but that's fine, that is not why I'm giving them only 1 star. The reason is because when I didn't see the product on their shelves I decided to ask to make sure if they didnt have it. When I did the owner (im just assuming he was an owner) seamed like he had never heard of the brand. Then I said thank you and proceeded to leave (I cant switch up my dogs food, she has a very sensitive stomach and the food I was looking for was recommended by the vet). Then he proceeded to ask me if its just a kind only sold by vet, I said no. Then he started saying it must be a lower tier brand saying it must have a bunch of bad stuff in it like gluten and wheat or whatever. Me, not wanting to argue or anything just said "I don't know" and proceeded trying to leave, then he responded as I was leaving "Well we DO know, that's why we are here." The guy behind the counter was so unprofessional when he realized he wasn't going to get a sale from me. He was very condescending. Good thing I didn't buy anything, and I will never step foot in that store again, and I will make sure to let anyone I know how rude these people are, and how they talk down to you if you decide not to buy anything... read more

Absolutely love this place! My boyfriend and I searched high and low for a place to take our dog to get his nails clipped, and had heard that there was a place over by winco. It was our lucky day because the sign displayed out front said Dog Nail Trim from 12 to 2pm. As soon as we entered we were kindly greated by the owners who led us back to the dog nail trimmer. She did a great job! We were halfway to our car when we realized we forgot to buy dog food. And our dog has a very sensitive stomach so he can't have any corn in his food. After walking back in both owners helped us pick out the dog food, all the dog food in the store is healthy and without corn! And reasonably priced! They sent us home with a dog food cup, with the exact measurement on it of how much we should be feeding him. And they sent us home with a little goodie bag of dog treats! I definitely recommend them, hands down! read more

Rogue Valley Pet - Pet Stores Near Me - Medford, Oregon

Wonderful place to get pet supplies! Best customer service I've personally experienced! I have a cat with a rare health disorder and they have bent over backwards to help get her on a healthy diet to help her live longer. This is also the "go to" place for HEALTHY pet food! read more

I've been here many times as I try to support the smaller businesses as much as possible. For the most part, they carry healthy food and supplies at a pretty reasonable price. I'd rate it a solid four stars, however, the last couple times I've gone there have been less than agreeable. One of my dogs, who has had chronic environmental/food allergies and has been to the vet several times, was in need of a new, better formulated food. We had previously bought a a large bag of a certain food from there that caused an allergic reaction, so we were back again to find another (wasn't able to return it as it was used and open). The lady was insistent that we tried the wrong food previously and that it was imperative we put him on a 'raw' diet that costs about $90-$100 for a 20lb bag. Though I know she was trying to do her job by upselling, it came off as pretty rude and condescending and was quite a turn-off. Again, they're not all bad, just off-putting. I've since found a local pet store that doesn't thrust their opinions at the customers and I think I'll shop there from now on. read more

We have been shopping at Rogue Valley Pet for years and will never go anywhere else! They have the most helpful and awesome customer service and we trust all of their products 100%! They have always been so great any time I need to return or exchange anything. I am so thankful to have a local store to shop at that carries only the best for my dog! read more

This is THE best pet store ever. The owners are very knowledgable and helpful. Their return policy is super. If you're as concerned about the food your pets eat as much as the food you eat, this is the place. read more

I am impressed by the inventory in the store and knowledge of of the staff at Rogue Pet. They have an emphasis on quality and I don't think they sell junk food so you can depend upon quality simply because it's there. The other places that emphasize pet material do not have anywhere near the friendly helpfulness or nice ambiance they have at Rogue Pet. I've followed their advice and my, what a difference. If they don't have what I want, they get it. It's a whole new experience. I have this thing anyhow about shopping local and this is a perfect demonstration of why. read more

By far the best pet store in the valley, and the only one that carries the dog food my dog requires.