Amazing job with my difficult little guy, that doesn't like getting his nails trimmed. She really…read moreloves animals!

To my dog in for a summer cut and was satisfied with the way we were greeted, the shop's…read morecleanliness and friendly staff. Devin groomed our dog to our satisfaction and he came out happy and cooler. We have returned for a second grooming. They are a little pricey at $85.

Took my dog to them for grooming for about 6 months. my dog hated going there and I just thought…read moreshe was being a dog. The last time I went I had asked them if the could trim a little hair from her ear canal as it was getting a little thick and she was getting ear infections. When I got her home I checked the ear and she did not trim it but instead shaved a bald spot right below the ear which had a little blood on it. I think it was intentional as she did not tell me about it!

The establishment is tucked in the back but not difficult to find. I had the pleasure of working…read morewith Morgann for our three dogs, two of which just required baths and an undercoat blow out. Our French Brittany required a major haircut as we like him cut down so he doesn't get dreads, mats. He's 10 and looks like a pup again. So soft, all of them. She did a great job on all and their nails were done as well. Prices are reasonable and as with any establishment it depends on the condition of your dog when brought in, as well as what you want, need done. I would recommend giving them a try. I know I'll be going back when in town.

Nails trimmed excellent with my scared 50 lb dog. I'd go back in a minute. Small clean placeread more

Great experience! I took my shepherd mix to get her undercoat under control and a nail trim. The…read moregal working was by herself and had several dogs to do and had my dog done by the time she quoted. It was emphasized that the de-shedder is a process so it won't completely get rid of all the hair, but dang, she did a really good job! My baby smelled so good, so soft, nails done... it was a bona fide spa day for her. Worth every dollar!

Sigmund saw Sara at The Groomery today. She was very sweet to him and did a great job. The shop is…read moreopen and light and appeared clean and professional. It's located in an older style bank of business and unfortunately lacks any green space, tree or shrub for your dog to pee after spending a few hours being groomed. $65 seemed steep for a small dog.

Meggan S did a wonderful job on my Pom. It was reasonable as…read morefar as the cost was. I highly recommend Meggan at the groomery

I took Etta here today and could not be more pleased. I have been searching for someone who could…read morecut her face the way that I like. Sadly, I have not been able to find anyone since we lost Michelle at diamond in the rough. Imagine my surprise to discover her daughter is Etta's new groomer. She did a fabulous job and I could not be more pleased. A complete coincidence, I picked this salon based on the other review posted here. If you are in the market for a new groomer, Chyanne is a great choice. She is recently out on her own so take that into consideration when you judge the setting. She is in the process of making it her own and I am looking forward to watching her create her own space.

Chyanne is awesome! I have been taking Nino here since he was a pup. She's great with him, matter…read moreof fact she's great with all the dogs she interacts with. So glad that we followed her from the big Pet Company store to her own shop!

My dog was a nervous wreck and she made him very comfortable. Very good with the petsread more

My mom brought her dog in for a wash and nail trim. She was thrilled with the quality of the…read moreservice and plans to bring her dog in on a regular basis. Highly recommend The Urban Dog.

They do a pretty decent job on my two dogs. They messed up on ones fanny and so the owner is now…read moredoing them. No complaints there.

Let me first say that I have never had a dog that needed grooming before I got my Cocker Spaniel in…read moreJanuary, so I don't really have the vocabulary to ask for what I wanted done. I assumed that because she isn't an exotic breed, the groomer would know how to do it right. But alas, I took her in the GH location, which has since closed, and I was wrong about that assumption. When I picked her up, I was appalled to see what they had done to her. Her legs were shaggy, her feet had lots of untrimmed pieces randomly sticking out, her back looked all choppy, and her topknot looks terrible. It's jagged around the back and hacked unevenly on top and in the front. But the worst part is her ears. There are clipper burns in three places on the underside, and for no good reason THEY SHAVED HER EARS. All those sweet wavy Cocker Spaniel "Lady and the Tramp" ears are shaved bare. And that part has clipper burns, also. As does her chest. The poor little thing is in pain from that, but they will eventually heal. The more lasting problem is that she is traumatized. I tried to smooth her sides out and trim that topknot so it's not so jagged, but she was terrified of the clippers and scissors, so good luck to any other groomer who even tries to give her a groom. I talked to the breeder I got her from (who is even more livid than I am.) She told me it will take 18 - 24 months for her ears to grow out again. The groomer's explanation for shaving her ears? They were "matted." Like hell they were. I have brushed them recently. Because they hang down when she drinks they do get wet, but nothing the slightest bit of conditioner couldn't ease out. For this I paid $75. So be aware. They might be fine for a dog that doesn't require shaving, but I will never ever ever take an animal back to Shannon's.

You know Rook looks a smells great. My commend address an issue I raised on the website. The…read moreowner(Bob) called me to set me straight. While I was picking up Rook I started to remove his loaner leash. The groomer stopped and said it was against the law to have unleashed dog in Medford. The shop does not prohibit dogs off leash. There isn't a signage. Bob informed me leash are required to provide safe working environments for his employees blah blah. I told him in my note that I'm happy to comply with and leash requirements. However Medford code regarding leash code is dogs running around on public lands w/o leash. If he was really worried safety he would sign his door. I'll find another groomer.

Everyone was sooo nice and helpful! If they don't have it in store just ask and they may be able to…read moreget it for you! Treats are plentiful and big. Also not your run of the mill pet store treats! The store is small but packs a punch! Add it to your faves!