Dr. Aiden Costello is a gem! He saw my cat for a persistent injury to his footpad and quickly…read morediagnosed the cause as an infected laceration. He administered an antibiotic that would last for two weeks. He was efficient, kind and my kitty liked him. I really like the energy in his clinic, and feel lucky to have him as my cat's veterinarian!

They take such amazing care of the animals and are always there to help. Our boy had the most…read moreamazing surgery here.

I went with my dog for a wellness check and vaccinations The staff were very kind The vet…read moreaddressed all my questions and concerns A bit pricey but I was satisfied

Warning: Negligent Care. This clinic does not read pet records and gave my pet chicken in the…read moreclinic (which is what he is allergic to). Their unprofessional response to the liability is to no longer have us as a client. Gail Colburn saw my pet who was very ill and called me and said they were feeding him some digestive chicken food. I said, he is allergic to chicken and its in his file. She dismissed his allergy, fed him chicken and sent me home with chicken food! I do not recommend Gail Colburn. I understand that being a vet is stressful, but there is no world where it is acceptable to be negligent. Would we give a child something he was allergic to in a hospital? What is worse it the lack of care and response from Management. I recommend seeking care elsewhere for your beloved pet.

Caring and knowledgeable. My little 13 pounder is doing much better since we started going there…read moreand getting better nutrition and herbs.

Dr. J and his staff are amazing! We took our frenchie in because she had been having cluster…read moreseizures for months and her vet just wanted to keep upping the dosage on her medication. Dr. J recommended a complete change of diet along with a specific Chinese herb blend. I'm thrilled to say that we are approaching 9 weeks of no seizures!

Pretty nice place. Came in to do the self-wash on our dog and was greeted by the owner, who was…read morefriendly and very helpful. The wash stations were very clean with good water pressure and temperature, and the shampoos and conditioner worked really well. Our dog is super clean now. I've tried a couple of the other self-wash places around here and this is definitely the best one so far. Frankly, most of the other places seem to be dirty and smell weird and staffed by crabby folks. Washing the dog is never a really pleasant experience but this place made it very easy and painless. I'll definitely be back!

Good: she was able to accommodate our 2 dogs for grooming at the last minute…read more Bad: 1) she charged more than what she confirmed on call. 2) our dog is big in size and I am pretty sure she's had never handled a big dog, he had a choker chain on him when we reached. 3) He was hurt in the leg and had blood clot there. 4) she was short staffed so took more time than promised, on top of that she says she had to stay back ( felt like ones of the reasons to charge me more) well that was not my fault. 5) no place I know charges $5 for card payment, this one does. 6) Both dogs always loved their spa day at PetSmart, hatred this one.. were very restless. I wouldn't recommend the grooming to anybody else. No comments about the delay self wash.

Dr Shaw is the best! My horse strained himself badly to the point where his hind end was going out…read moreon him constantly....Dr Shaw's bodywork and acupuncture fixed him completely - he's sounder and stronger than he has been in years. Highly recommended !!

From the owner: Holistic mobile care for horses, dogs & cats. Available for…read moreconsultation & treatments at your home or farm. Practice specific for rehabilitation using acupuncture, chiropractic, ultrasound & other methods. 25 years experience in applying holistic techniques for health related conditions.

I took in my nervous energy dog and was pleased with how well the vet did with her. Overall a great…read moreplace for animal care.

just so yall know! My 11 year old dog seemed to be ill monday so I called to see a doctor, sorry…read morewere full . You can go to the urgent care or call tomorrow and maybe you can get in , maybe not. Turns out he was very ill and I had to put him down 4-20-26. I understand that the doctors office need to schedule their day and fill up time to maximize efficiency, i also realize that they do not know his condition, but this thing really leaves me feeling like they don't care. SORRY thats the way im feeling urgent care diagnosed him with a bleeding mass and blood in his abdomen. nothing they could have done anyway but not happy with them gonna go elsewhere if and when i get another dog

I would give lessons zero reviews at this point if I could.... I moved up here in December, I have…read morerequested emergency veterinary services on two separate occasions (followed up to try to schedule normal appointments to establish routine veterinary care and schedules Faye neuter)..... only to find out the soonest they could get me in was six months in the future for an emergency( I was quoted July originally, for a potential abscess... the front desk person did not seem to understand why six months for a potential abscess was a death sentence. Nor did they seem to have basic medical training that would permit them to be appropriate for the position ). I just called for an emergency euthanasia for a separate animal, either via appointment or home visit... they were unable to accompany, seemed shocked that I would request recommendations... and then the secretary was like " what do you expect? We are the only veterinarian clinic in the area... so of course we're booked out" ... this is what you get when you hire paper pushers! Not people who are actually medically trained with a bedside manner... If we were to treat human patients in the same manner, this office would get shut down... the owner /head v veterinarian is welcome to reach out... after all, it is the doctor's name on the practice, and they are responsible for overseeing their staff I'm sorry if it's not obvious, then hire additional staff!! if you need additional vets and techs to serve the volume of clients in your area... then do so!! (if this doctors office served humans, they would've been shut down, ... because doctors, who swear to hippa cannot turn down emergency patients ) choosing to maintain a monopoly over the market in the area and be selective with your clients, is illegal and immoral.... I would be happy to edit my review once they are able to meet the basic needs of the clientele Update: the office called back, apologized for the confusion, stated that they would never postpone emergency visits like those described in the post, requested my dog's medical records, and promised to get me in this afternoon, following the vet surgery schedule or the following day at the latest... I just called back and the receptionist gave me the " I'm sorry I don't know who told you that, but we're fully booked out.." I really do not appreciate liars. Disappointing beyond belief. (Edit for clarification: I was not offered an appointment until after I posted the review... then when I called back to schedule the appointment as requested, the receptionist had zero availability. I'm not sure if there was a miscommunication between the owner and staff... but I have experience training medical practices to implement new procedures and expedite patient visits without minimizing, security or safety... there is plenty of room for improvement at this practice and Im glad to hear they are actively looking for new employees... from my understanding, the market is currently flooded with qualified candidates looking for jobs... so getting applicants should not be difficult . I look forward to reading those job ads.)

Tammy Eichman killed my dog. She had been on prednisone for four weeks and developed a mass in her…read moremouth. I took her to see her on June 11,2024 to be checked for the mass in her mouth, when she was weighed she had lost four pounds since her visit a month prior. While I was waiting in the waiting room I retracted her fur on her right side while I was petting her and I noticed that she was purplish from her shoulder to her haunch on her right side. I mentioned this to the Technician when she came in and she made note of it. When Dr. Eichminn came in I expressed my concern and asked for a complete blood panel. She examined my dog. Came back with lab results and told me everything looked normal but that she was going to review my dog's last chest X-Rays and call me in the morning. I left and we went home. I always fed my dog small meals every six hours because she was an extra large breed and I wanted to prevent bloat. When I fed her and took her out for her 1:00 am feeding she had diarrhea. At 7:00 am she refused food. She had never refused food in the nine years that I had had her. I knew that something was seriously wrong so I called Countryside at 8:00 am and told them I was very concerned and that I thought she might be in pain because she was panting a lot. I asked them if I could get her to eat if I could give her a rymadyl. She asked Dr. Eichmann and she said yes. I tried for a couple of hours but was unable to get her to eat anything so I called back and requested an appointment the earliest they could get me in was 4:00. During that appointment Dr Eichman took chest X-Rays and diagnosed my dogs last with pneumonia and prescribed what she said was a very strong antibiotic and told me to take her home and put her on a cool floor with a fan on her, and give her more antibiotics in four hours and if she got worse take her to the ER. What she failed to mention was that my dogs had a near fatal fever of 105.8. 106.0 being fatal. I took her home and did as instructed. Obviously, my dog got worse. Weighing 155 pounds there was no way to get her back in the car to take her to the ER, she suffered and died that night at 11:48 pm. I reported Dr. Eichmann to Oregon Veterinary Medical Board and they are disciplining her. I would never recommend this Veterinary Clinic to anyone. They had plenty of time to check me out and take my money after hours but not the compassion or decency to try to cool my dog off and try to save her life or even refer me to the ER. Dr. Eichman might as well have locked my dog in car on a hot summer day or just put a bullet in her head. She gave her no chance of survival. When I received my dog's medical records and discovered what she had done and confronted her she lied and said 106.0 wasn't fatal and that we discussed me taking her to emergency. So not only is she a lousy veterinarian she's a liar. When I moved up here in 2022 from California my dog was in excellent health. From the time she started being treated by Countryside they never could figure out what was wrong with her they just kept throwing antibiotics at her. When we were in California her old Vet used to sit on the floor with her and scratch her and examine every inch of her. Dr. Eichman and her staff were always standoffiish and cold with her. She hated going there. I even started taking her to Bailey's in Roseburg for awhile. I wish I had never stopped. She would probably still be alive.

Haven't recently moved to the Ashland area. I was looking for a good pet store. Natures Pet both in…read moreAshland and Medford exceeded my expectations. Everyone there was knowledgeable and helpful.

After patronizing this store for almost two years spending thousands, not hundreds, of dollars,…read morethey refused to take back an 11.99 bag of treats that my cats wouldn't eat. Talk about retail insanity. Also, special ordered sand which was supposed to be here last Friday. We're out and need it today - Monday. Asked them where it was. Was told that they got busy with the holidays and never ordered it. So I guess we're just not that special. Well I guess I'm moving over to the co-op going forward. This horrible management doesn't need our business.