Great customer service! Would recommend for data recovery. Tread more

I had two VERY old hard drives that no longer worked. I needed the pictures in them. One of the…read morehard drives I hadn't touched in almost a decade. He was able to recover the pictures in the hard drive and all the memories they held. great customer service. office on 2nd floor of building. garage parking, but I was able to get metered street parking on catalina st during afternoon rush hour

One of the worst companies to work with. Steven/Carlos is super rude. When I asked to meet him at…read morethe police station after he did unauthorized work on my laptop he ignored my request and dropped it off to a random person walking outside my house. Super sketchy and super unprofessional. Would never work with him again nor would I recommend anyone to ever work with them. He said he would return the old parts which he didn't. He said he screen has True Tone technology was fixed when it wasn't. When I mentioned a police station drop off he ghosted me even after saying he's "ready and available to meet anywhere". Red flags all around. Horrible screen instillation & overall experience with this company. Please beware. He may be affordable & drives to you but his customer service and quality of service/instillation is not worth the headache. You're better off going elsewhere

I contacted this company to get a quote around 7:00am on Friday. Everything seemed very smooth and…read moreeasy as far as their responses by text. However, my questions at one point weren't being answered such as what type of payment they receive. Also, I let them know when I will be home in order to meet them with my laptop. After several hours, I didn't hear back from them. Eventually, I called and left a message. Someone contacted me over an hour later by text around 6:50pm, to tell me that someone will be at my home in about two hours. Then around 9 PM, I received a text stating that they will be here around 9:45 PM. By that time, I did not feel comfortable. So, I canceled it. First of all, there is no way that I would meet someone at almost 10 PM at night to take my laptop, much less meet someone I've never known or met. Even just the mention of "they "will be at my home that late at night, made me incredibly uncomfortable . I would be a fool to allow myself to be that vulnerable. I don't know if they have a second job or what, but you don't keep people waiting that long to do business. I just found this very unprofessional. I think I will just go to a legitimate storefront where I can meet the people who I'm doing business with.

저는 모든 컴퓨터 부품을 구매한 후, 이 지점에 가져가서 돈을 내고 컴퓨터 조립과 윈도우 운영체제 설치를 받았습니다. 처음부터 소프트웨어가 불안정하다고 느꼈고, 제 컴퓨터…read more사양으로 충분히 가능해야 할 게임들이 심각한 렉이 걸렸습니다. 처음에는 인터넷 문제인 줄 알고 3달 동안 고생하며 해결을 시도했지만, 결국 다른 수리점에 방문해 문제를 점검받았습니다. 그곳에서 CPU 쿨링이 제대로 되지 않는 문제를 발견했고, 이 지점에서 CPU 쿨링 팬을 거꾸로 장착한 것을 확인했습니다. 이곳은 팬의 앞뒤조차 구분하지 못하는 수리점입니다. 컴퓨터를 열어보니 기본적인 선 정리도 되어 있지 않았습니다. 정말 실력도 기본 지식도 최종적으로 사장은 끝까지 내 잘못은 아닐거라는 태도로 사장의 인간성까지 부족한 곳입니다. I bought all the computer parts and brought them to this location, where I paid for the assembly and Windows OS installation. From the beginning, I felt that the software was unstable, and games that should run smoothly with my computer specs experienced severe lag. Initially, I assumed it was an internet issue and spent three months trying to fix it. Finally, I went to another repair shop today, explained the symptoms, and found out that the problem was due to improper CPU cooling. They confirmed that the cooling fan I provided had been installed backward at this location. This repair shop can't even distinguish the front and back of a fan. When I opened the computer, I saw that even the basic cable management had not been done properly. This place lacks both skills and basic knowledge.

Every year, I format my laptop and computer. My friend recommened me to this place off of Olympic…read moreand Hobart (inside the same plaza of the post office). I thought the name sounded familar and found out this was the mother company of the computer store in the Galleria mall (Western & 4th) Anyways, I needed a place that could format my laptop fast. The guy told me to drop it off in the morning and they had it ready for me by lunch time. Not only that, with my desk top computer, they delivered it to my house. No need to lug that heavy thing!!! They installed many other programs as a service when I paid for the windows. And now I have him on my phone to text whenever I need help. (He never gets annoyed when I call him for the stupidest computer problems) Seriously, he's the guru for computers. I have recommended him to several of my friends and they say that he's good at his job and the prices are very reasonable. The parking is limited, but usually the people that come into this mall (?) don't seem to stay long, so if you wait a little bit, a space opens up on Hobart (dead end street). Also, do not park on the curb after 3, I almost got towed...

Steven was great!! clearly communicated costs and expectations in initial conversation, arrived as…read morescheduled and was very efficient with his time and quality of work done . i wouldn't hesitate to recommend him as well as use him again if needed.

Thx you much! Steve is an upfront person and knows his stuff. He came out and assessed the…read moresituation, and helped get my wifi up and running. Others wanted to replace routers before they even came out, which was not needed! Steve is knowledgeable with a fair price, not trying to upcharge. I would recommend Steve to my friends and family. Thx again

I've been to many computer repair shops and my brother operated one until not long ago…read more The tech at Compuworld is very professional, friendly and willing to assist with your issues right on even missing a delivered lunch. and they are not even asking for reasonable service fee that I have to leave them what I think is a reasonable one. By using their services for any computer issues, we can help them prosper long time in the future. ... , ...

Lawrence is fantastic. He is honest about what you computer needs…read more or repairs. I have used him to fix at least 8 different computer problem from hardware to software, from desktop to laptops.

My Macbook air battery was swollen need to be replaced. It took only about 5 mins!!!…read more Quick service & reasonable price Recommend!

I been here three times already and I will be coming back again if I have any problems with my…read morephone or laptop. They might not be overly service oriented but they do get job done on time they said they will. I would suggested calling around first before coming here so you know you are getting the SERVICE.

I was scammed here out of hundreds of dollars by the owner. Came in with random shutoffs for my…read morecomputer and they said all my parts were bad and old and that I needed to replace it, so I did, including the CPU, motherboard, fan, and power supply. It was a lot of money but I needed it working ASAP so I left it with them. It turns out they replaced my old 3700x CPU with a worse one 5500, so I called and asked them to replace it and give me back my old CPU (which by the way wasn't broken and worked fine). So i returned and the owner Robert said he would replace the CPU and the fan for free over the phone. And when I got there a week later, he said he can't honor that and that he needs to charge me 65 to install the fan (which I tried myself later at home and did it in 10 minutes?????). And then later told me when I came back that it was shutting off randomly, and they couldn't figure out the issue and made me wait the whole day, said it might be the RAM, the motherboard, whatever. Got me to buy extra RAM for $300 and a more expensive ASUS PRO motherboard used for $320 (im thinking they overcharged me for this too cuz these were all used parts). And at the end they seemingly got it to work but my pc was still broken when I got back home. Kept shutting off. They charged me $422.50 for 6.5 hours of labor of after seemingly telling me they can switch out the cpu. At this point theyve grossly overcharged me for literally everything, and never fixed my computer. Made me waste the whole day sitting and waiting, and I have a feeling either they don't know what they're doing or they will inflate and complicate stuff to suck more money out of you. I needed my pc working so I opened it back up and fixed it myself. It really wasn't as hard as they were claiming. I replaced the cpu with the old one they tried to keep saying it was broken and it was working. It literally didn't take more than an hour. They are predatory scammers and they will inflate the job so they can get more money out of you. I have asked for a refund because the repairs werent done. I haven't heard back. I will never return to this predatory scamming shop.

Stopped by for the first time to get me and my girlfriend's gaming PCs fixed up. Both were totally…read moreout of storage and had a few other gremlins under the hood. The team here? Absolute legends. Super patient, really took the time to chat with us, figure out what was going on, and give honest, helpful advice (no upselling nonsense, which we really appreciated). We showed up a little under two hours before closing and asked if there was any chance they could get everything done that same day because we had big gaming plans that night! Despite the clock ticking and a steady stream of customers, they somehow managed to take care of us completely. They even stayed almost an hour after closing just to wrap everything up and make sure our PCs were running like new. No rush, no pressure, and no extra fees. Just awesome service. Everyone was super friendly and easy to talk to. They even cleaned out all the dust bunnies inside our towers, bonus points for that! After the repairs, both PCs are running faster, smoother, and better than ever. Safe to say, we're officially fans. We'll definitely be coming back!

Group Micro along with its modus operandi of under promise, over deliver is:…read more Professional. Ethical. Honest. Affordable. I'm a firm believer if over-the-hill technology can be spared an immediate e-waste destiny, FIX IT. Group Micro's highly skilled technicians agreed; bought two old people's equally old MacBook Pros a few more hours of use. Upon pickup, noticed a display case of previously owned, reconditioned Macs. Not one for requiring the latest and greatest made note of this for future reference. Group Micro moved a few doors north so you won't find it under the green awnings in Yelp pictures. Didn't snap any pics as hubby was circling the block to avoid parking in the adjacent Broxton Avenue Public Parking lot https://www.yelp.com/biz/broxton-avenue-public-parking-los-angeles cuz we weren't going to stay that long. Avoid metered parking too few and far between. Aforementioned lot is your best bet especially if you intend to enjoy the Thursday Westwood Village Farmers Market https://www.yelp.com/biz/westwood-farmers-market-westwood after you drop off your repair at Group Micro. Mega thanks Group Micro!!!!!

Lies. Do not go there. They say they can do same day. But not even open and no regard to customers…read moretime. Waited over25 minutes

He is an incredibly talented and conscientious repair guy. He opens and closes phones so well, he…read morecould do it with his eyes closed. My first time in, I went for the cheaper screen, which overheated and used a ton of energy. I went back and paid for the more expensive screen (double the price, but 30% less than at the '@pple' store), and my phone has been perfect since, exactly like new. The repair guy is so reasonable, if there is something you don't like, he will 100% make it right. I found him on yelp, I'm not a personal friend, I'm your average customer.

Steve is absolutely amazing! Great customer service and very transparent when it comes to pricing…read moreand potential issues. He even took the time to explain worst-case scenarios--even if there's only a small chance--which really shows his honesty and professionalism. It's rare to find someone this trustworthy, and it's clear why he's been going strong for over 12 years. Highly recommend!