I paid Brandon The owner $240 to replace a battery for a Dell and to fix the numbers key pad on a Lenovo. He did neither when he tild me he did. The battery was never replaced and the fingerprint scanner is now not working on the Lenovo. He refuses to rectify the problem after I paid him in cash. He threaten to call the police as if I am the one that got ripped off. I will handle it lawfully and legally. In small claims court. read more

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1. I mentioned being skeptical twice. Once when we met and once over text. 2. I checked-in over 4 hours later. And only checked in one time than you replied like a child and I realized I'm clearly not dealing with someone professional so I refused your service. 3. Look at him bringing up race again, sad honestly at 50+ years old. It had everything to do with your professionalism, which was non existent. Make excuses all you want. 4. No feelings were hurt, maybe yours for not being wanted for service based on terrible reviews about you personally. 5. I texted one time to check up lol 6. Race was only brought up by you, but im the racist? Ego takes over and is uncontrollable sometimes, I totally understand, but dont make excuses for your poor reputation you built. read more

PC Friend - ‍ - IT Services & Computer Repair Near Me - Los Angeles, California

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I went to PC Friend because my computer got submerged in water and wasn't turning on. I got to him within 30 minutes of the incident, and now my computer works perfectly! It was a quick turnaround, and only took him an hour to fix the issue. Would definitely recommend going to him again. read more

Brandon answered the phone and listened to my PC issue. Came and picked up the tower within an hour and had it repaired and back the next day. Works great! Reasonable price and overall good guy. read more

I started off giving PC friend a great review until I got it home and it kept crashing over and over again. I specifically asked at the beginning for 2 separate PCIE cables to plug from the PSU to the GPU and he never did that. So I took it back to him and asked him to make that happen and if it couldn't work on that PSU to change to a modular one (he didn't know what that was) So I sent pictures and info and just asked to make that happen, but he doubled down and said I was wrong instead. The whole week he's been hard to communicate with over the phone. His knowledge of gaming PC's is outdated and his communication skills sub par. Now I have to goto another PC shop to get what I wanted in the first place. Not a good experience. Sorry Brandon, but you didn't help me out man. I could've installed this stuff myself. read more

My PC crashed after updating some drivers (or so I thought) and despite my own computer skills, I could not fix it! I could not reinstall Windows 11, do a system restore, get to Windows Recovery nor could I reformat my harddrive & start from scratch. No matter what I did, it all led back to the endless loop of the Blue Screen of Death! So, in a panic, I called PC Friend in the middle of the night (after working on my PC for more than 12 hours). Early the next morning, Brandon picked up my PC. Apparently, the reason I could not repair my PC was because of a harddrive failure! It was just a coincidence it happened right after installing the updated drivers. Brandon replaced the harddrive & returned my PC to me in the late afternoon, good as new! And the price was right! Brandon was a super nice guy and I am so glad he was there in what I considered a PC emergency! Highest marks for Brendon & PC Friend! A++++++! Bravo!!!! read more

This was my second time using the services of Brandon. I have no idea what these other people are talking about because he was prompt, courteous, and efficient when he replaced the hard drive on our iMac, and did a clean OS install on my trusty old MacBook Pro. His prices were great and he worked with us. And, in these COVID times, the concierge service was really a lifesaver. I rarely give 5 Star reviews to anyone but I couldn't find a reason not to! Will definitely use him again. read more

Brandon was excellent, extremely helpful, professional and an awesome honest technician. Very hard to find good trustworthy people. My computer wouldn't boot and read hard drive, I was very stressed out because I use it for both work and school. He quickly in a few hours had it up and running and also did a cleanup on startup programs. I HIGHLY reccomend Brandon for any company or individual looking for an awesome professional and pleasant techinican who really cares to help you on top of being very reasonable priced. I would give him more than 5 stars if I could for going out of his way to help and correct my issue and very willing to help. Hope his business prospers and more people know of him. read more

I had a problem with my iPad ... thought maybe it was a virus ... called Brandon (answered on the 1st ring ... WOW "thatz" refreshing) He said he didn't think it was a virus. Called me after a couple of hours and advised it was working well for him. Fortunately, only "minor surgery" was necessary ... He turned off all the apps running in the background and brought it to my house in the afternoon. He rebooted my wireless system and "tweaked" the iPad a bit more ... Now it's all healthy again "and runnin' like a top" ... It's happy ... I'm happy ... Brandon is great ... knows what needs to be done, produces results, honest, reasonable and a great sense of humor ... read more

It's unfortunate that I have to write this review. Especially, since my 1st review of 2/23/2017, was so positive. In October or November 2023, I paid Brandon to upgrade my older computer to Windows 10. My $150 landed in his pocket, but I didn't get what I paid for. Not only that the computer's fan was suddenly broken. In short, the computer was taken to another business where it was repaired, CLEANED, and upgraded. NEVER AGAIN! read more

Let me begin by saying that I am not an easy person to deal with. However, I very much try to provide as much information as possible when inquiring about services. So at the very least, I would hope that if I express that a situation is urgent & that I would appreciate continual updates so that I can make the necessary decisions & plans that will be affected by said service request, this bare minimum will be met. My laptop died in the wee hours of the morning one day & I was desperately trying find repair services that were open & that would be able to provide me with some baseline information as to how best to proceed recovering my potentially lost data. In my desperation, I called the 1st listing that came up in my area that was open. During the call, I explained my situation in detail. I was told to bring my computer by and that it would be examined. I was very clear & made sure that I explained the urgency of the situation. I was assured that there would be communication as updates became available. After about 4 hours of hearing nothing, despite numerous text messages & phone calls asking for updates, I finally got word that my hard drive was supposedly dead. I was informed that additional equipment would need to be ordered to determine if any data could possibly be extracted. At that point, I requested to pick up my laptop asap as I wanted a 2nd opinion. I expected to be able to pick up my computer immediately so as to still have enough time in the day for another technician to be able to diagnose & give me my options. Not only did I find a tech that was able to diagnose my laptop within an hour, but was able to extract all of the data on my hard drive within 24 hours. As a business owner myself, I understand difficult customers & trying to keep everyone satisfied. But because I am a business owner myself as well as a customer, I make every effort to be completely transparent from my initial connection to my last interaction, both as a customer as well as a service provider. I am always baffled as to how businesses manage to continue to exist despite failing to meet even the most basic of customer needs. I really dislike writing bad reviews, again & especially as a business owner. Having said this, I refuse to accept anything less than the "golden rule" of doing unto others. My hope is that said bad reviews are taken with the intent with which they are written. That is to say, I simply wish to give honest feedback as to my personal experience with the hope that it will help make other businesses better. read more

Well it looks like I'm not the only person that Brandon made inappropriate late night texts to. I didn't want to put that in my review before because he knew where I lived, but since I have moved and live elsewhere now I can chime in and say Toni C was exactly right that Brandon makes very inappropriate texts late at night to his female clients. I'm shocked that he is apparently married cause you wouldn't know it from the way he was pursuing me s*xually. He should learn to treat his female customers the same he would treat his male customers. That one lady who wrote that she decided not to go into his home was very smart. It's a shame her review was taken down. read more

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Brandon does terrific service and follow up. Recommend. Fair price................................ read more

I needed a screen replaced on a newer Macbook and gave PC Friend a call. As a first time customer Brandon was friendly, drop off and pick up was silky smooth, and the pricing is very fair in my opinion. I highly recommend you hit up PC Friend for computer troubles because they're quick and professional! read more

I have been utilizing PC Friend for years now. I did become a little leery of his late night texts to me in the beginning that were inappropriate but he asked for me to give him the chance to earn my yelp review back because prior to the late nite texts I did give a 5 star review but then once the late nite texts happened all I did was delete my review. So over the years he has done a lot for me to make up for that bad behavior. I still have those late night texts but I never wanted to "post them" here because Brandon was trying to make up for the lapse in judgement. I texted Brandon & all I thought I needed was a new adaptor for my laptop. He asked me to take a picture of the adaptor & send it to him he then texts me the order # to go onto Ebay to order it. I don't go on Ebay at all but I have been going to Brandon for years so I trust that he is having me order the right adaptor & it is only $10. He picks up the laptop on a Friday because I have noticed the laptop turning off even though it states it has 1/2 a charge he tells me he thinks he has an adaptor @ his home to check it out. I don't hear from him all week end I text him what happened with the check up he tells me he didn't have the adaptor so the one I ordered from Ebay should be delivered Monday. He comes by my place it is the wrong adaptor he tells me you ordered the wrong one. I ordered what he told me to so now I have to pay to return it. He then states he will go to a "store" to buy me an adaptor right now he does but he doesn't call me to state the adaptor he is going to purchase costs $40. That is a big difference. He just comes back to my place stating the adaptor is $40 well I need my laptop so I purchase it he also then mentions do I feel $40 for his time is ok well at 1st I think no & he leaves. Half a day later I text him stating I do feel his time should be compensated & also I would like the receipt to the "store" he bought the adaptor from so that I can return it. He proceeds to text me that what a cost efficient idea for me to ask him to come back to my place to get the adaptor so that I can save a couple bucks well the purchase went from $10 to $40 so it was more than a couple bucks & I told him all you have to do is to send me the receipt & I will take care of the rest. He wouldn't have to do anything but forward the receipt to me. He then never responds to my texts. So I put in a reversal w/the credit card company he left me no choice. Well he then text me when he is informed by the credit card company of the reversal that he is so happy to see the "real me" and that "karma will get me" he says enjoy your free adaptor. Then he gets the credit card company to put the charge back. I have offered to pay him for his time but the credit card company stated that he should send a return receipt so that I could return the item. He again is not responding to my many texts. All I can think is if he truly bought the adaptor for $40 why not just send me the receipt so I can return it. I always wanted to keep our relationship professional from the beginning then I get inappropriate late night texts then all I do is delete my review he then asks to win back the review by doing me "favors" I never asked for those favors & now I have a $40 adaptor that I was never asked if it was ok to purchase it for that much, I have paid to return the one he advised me to order on Ebay & he will not respond to my text to send me the return receipt to return the item to him. All this over $40.... when all he had to do was send me the "store" receipt or send the return receipt per the credit card company. Again all I ever wanted was it to be professional but he really took it personally and he made it personal. This should be a -5 star review. Any business owner that puts such information in a response is so unprofessional & he did over charge me for the adaptor said go ahead & keep it then reversed his word so customers beware of Brandon because he will NEVER be professional. As you can see from Brandon's response to my professional review is to attack my religious beliefs & me personally. Single women beware he will text you late at night with very disturbing requests. Brandon claims to be happy to not have to deal with me anymore & keeps stating to keep an adaptor that I was overcharged for well thanks for allowing me to keep my purchase that you said I could have for free but then you had the charge reversed. Me thinks if any one is suffering from a mental issue it is a person who can't pay their rent over charges his customers sends racy texts after midnight & thinks that I was happy with his service over these years is diluted I was trying to give him the chance to as he stated to win back a good review after his lapse in character which now I see is not a lapse but his TRUE CHARACTER. Brandon is a little man who preys on women note he doesn't deny sending late nite naughty texts. Yelp removed his last response to me hmmm lol read more

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Been using PC Friend for over a year now, and very happy with the Service. Started as a San Pedro regular. Now Brandon takes care of me in Seal Beach. Always on Call, and reliable. read more

Brandon is the person to go to for any of your computer's ills. Further, he is reliable and competent. I have Brandon work on my various computers for the past several years and find that he is resourceful in finding solutions, often thinking "outside the box". He has helped me save money at times by supplying me with a replacement part from his own inventory for no extra charge. On top of all, he is a great personable guy who is patient and very easy to work with. read more

My husband is working on his masters and his old MacBook started freezing up when he had a paper he needed to work on. I checked and the hard drive was full, which wasn't a huge deal, but we are too busy and far from experts, so I started looking for a professional that could get it turned around quickly. I called and Brandon was available to take the computer within the half hour. I dropped it off with him and he said he would have it back in 48 hours. He texted the next night and said the computer was ready and we could either pick it up then or after noon the next day. My husband ran down to get it and was working on his paper by the next morning. It was so quick, convenient and SO much cheaper than getting a new laptop. He also offers a 6mo warranty on the work! A+ read more

This review is long overdue. I have worked with Brandon several times over the last 3 years. He has always been available to provide his outstanding and complete it in a timely fashion. I will continue to us ehis services for all of my computer repairs. read more

Brandon was super helpful and organize three office spaces. He took care of all the wiring and labeling. Great energy and alway one step beyond helpful. Top Flight computer specialist in the South Bay. He has the eye of tiger and will square away you PC need. ChuckieHsieh read more

Been using PC Friend for almost a year now. Luckily I have his original number in my phone which is the 310-993-3750, because he is going through a bad grievance with a disgruntled website designer who is trying to take over his Google business online presence(He even had to get a Restraining Order, and showed me the horrible harassment messages this person sent him). No one can compare to the individual care that Brandon gives with all his customers, so I decided to do my part in promoting, and verifying the great service that I only get with Brandon. As you can see he has been doing this for quite some time, and my laptop has never run better from any other place I've gone. I just got it back, because I was having pop-ups, and it was running slow, but Brandon did his magic, and I am now back to normal, and working at full capacity now. If you want the REAL PC FRIEND don't forget this number: 310-993-3750 (THE ONLY NUMBER YOU WILL EVER NEED) read more

My new go-to computer guy! I witnessed him deal with a difficult client and was inspired by his professionalism to see if he fix my cracked macbook screen (given I knew I wouldn't be as unrealistic/difficult as this difficult client). He was able to locate the necessary parts and provide a quote almost immediately. Quick turn around service with constant communication and updates: given we are all in a time where we are living through our computers (much to our dislike at times), it's extremely comforting to know I can reach out to a real person with real knowledge and get real solutions for a reasonable price. Honestly, I rarely if ever leave Yelp! reviews, but this guy is worth it. If you've ever had to deal with any automated system or Customer Service rep who gives no fucks about providing ease in relief, this guy is a breath a fresh air! You will not regret it! read more

Brandon has been my computer guru since 2013. He is extremely accommodating to hectic scheduling, always resolves my issues, and kept one computer going for about 8 years past it's "get rid of it" date. I recommended him to my best friend's dad and he has been dealing solely with Brandon for all his computer issues and upgrades since I introduced them in 2015. Brandon promises the best and always delivers more. I would recommend him to anyone. read more

Brandon is friendly and knowledgeable, and he brought two of my old PCs back to life when I was just about ready to junk them. In addition to replacing some faulty hardware (such as the CPU fan and Wi-Fi adapter), he did a clean install of the OS and performed a number of helpful system optimizations. Both machines are now chugging along like new. When one part that I needed wasn't in stock, Brandon loaned me a temporary part, and then he drove to my house to deliver and install the new part when it came in. His prices are also quite reasonable. read more

I am extremely pleased with every aspect of PC Friend and Brandon. Great service with a quick turnaround time. Love my computer now! Brandon is knowledgeable and has a terrific personality. I will recommend to anyone that needs a reliable computer tech. Thanks again Brandon... read more

Oh my gosh!!! I am so pleased. I called Brandon on a Monday morning at 7am, he answered the phone right away, and was very pleasant. I had been struggling with computer issues all weekend and I needed help right away. Brandon came over that morning, spent time fixing my issues with my laptop. It now runs faster than it ever did! He took my husband's Mac home and fixed that and it runs amazingly well!! I now have an IT guy who can remote into my computer if I need it. There is nothing like a great IT person to add to your list of people. Brandon was professional, prompt, and got the job done. When I told him about my issues over the weekend, he asked "why didn't you call me? I'm available 24/7"- I will remember that!! I highly recommend Brandon!! Thank you so much read more

Brandon, I am sorry to say, has an ethics problem. Brandon performed a tune-up on my PC and my experience was pretty much consistent with that of his other reviews, so not much to add there. The problem came about a day later, when I received an email from Google about the review I had posted about PC Friend. What! I had posted no such review; actually, it turns out that Brandon had done it. And of course, it was a five star review. That is identity theft! I don't know how he was able to post a review in my name and now feel insecure about the fact that he had access to my computer. To his credit he did apologize for his big mistake. read more

Brandon was awesome. I called him late on a Saturday afternoon and he picked up the phone. I told him about the iPad problems that I was having and he said that he was at another customer and would stop by after if that was okay with me (Sure!). He came over a little after 7:00pm (on a Saturday night) and took my iPad with him. On Sunday night he called me to tell me that he fixed it and then drove over to my house to drop it off a little after 8:00pm. I can't say enough about his level of service to his customers. I will use him for any and all tech issues moving forward. His prices are also very reasonable. Thanks Brandon - keep up the good work!!! read more

Outstanding and expeditious turn around time. I highly recommend this company!!! I've had no problems since they serviced my PC!

I could not be more pleased. Brandon is knowledgeable, fast, and his fees are very reasonable. I will certainly use him again.

I was very happy with Brandon's service. My laptop's hard disk and battery were both dying, and my wife's laptop was painfully slow. Both machnes are in great shape now. Response and service were fast and friendly, and the cost was considerably less than I would have expected. I won't hesitate to use PC Friend again. read more

Brandon restored my important documents (journals, projects, photos) off a decade old external hard drive that I had given up for lost. It wouldn't register on either of my computers and best buy couldn't help me either, but I brought it to him and he was able to extract the files onto a flash drive for a very reasonable price. Definitely recommend!! read more

This is and amazing repair service. A very professional, polite and prompt service. Repaired two laptops and installed virus ware that's top notch. If you want the best service around stop looking and call them read more

Put PC Friend in your contact list! Just like you have your Doctor, Lawyer, Dentist Etc...Brandon is as professional and there when you need him. Although he couldn't fix our water soaked laptop. He set us up and transferred everything over to our new one very fast and very affordable. As a business owner, it's great to have a GREAT PC Guy available! read more

Brandon responded quickly to my call for help and arranged to meet the next day. He analyzed my daughter's computer problems cleaned it up, offered suggestions and implemented the necessary changes to make it perform at it's best. His repairs were quick, sensible and above all else, affordable. Brandon is professional and friendly and I would definitely recommend him to fix your computer. Excellent service in the Marina del Rey area! Thanks, Brandon. read more

Brandon was amazing! Our Lenovo laptop wouldn't start up and Brandon came over and picked up the laptop, diagnosed the problem and had it back to us in a few hours at a great price. All this in the span of about 6 hours from initial call to happy PC. I highly recommend PC Friend. read more

This review's a little late! About 3 weeks ago I found PC Friend on Yelp because the hard drive on the office PC failed. Brandon answered and within an hour came to our office and picked up the PC and started working on it. 24 hours later, came back with a new hard drive installed and saved the contents of the old hard drive. The computer works great and I'll definitely hire him for other jobs in the future! Professional, reliable, and fast turn-around! read more

PC Friend's owner Brandon is a v honest, knowledgeable and generally cool person. I have an HP laptop I thought was dead and Brandon got it working like new and for a great price. def recommend him! read more

Brandon is very patient and professional. He responded to my call immediately and then helped with an urgent laptop issue on a Sunday (Super Bowl Sunday no less). He made the service call really easy on me by coming to my home. His rates are good. read more

Awesome! Brandon was so nice and fast! He took care of our desktop on a Sunday quickly and with great results for us. Our desktop is good as new again! So thankful! read more